Great stay and a great location. Less than a 10 minuet walk to the inner harbor, this hotel is continently located. There’s also pizza spot in the lobby, what more could you ask for. Christina at the front desk was super helpful, thank you!
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I stayed at this hotel two nights for a conference that was being held on the property. The staff was very friendly, and room service was prompt and tasty. But the accommodations left a bit to be desired. The facilities are dated. My room wasn't...More
We appreciate your feedback about your stay at our hotel and I apologize that your experience didn't live up to your expectations. We are one of the older Marriotts in the downtown area and, although our lobby and public area have been recently renovated, we...More
We stayed at this property four nights in mid September 2017 in connection with a trade show. We highly recommend the hotel for several reasons: The property is ideally situated with mere minutes to walk to Camden Yards, Baltimore Convention Center and the Inner Harbor....More
Thank you for your kind review of your stay with us. Your feedback is very important to us and has been shared with our staff. We look forward to hosting you again should your travels bring you back to Baltimore.
Checked in on Thursday. No housekeeping on Friday until requested at 5 pm. Today is Saturday. Housekeeping has been requested three times. Room has still not been cleaned. I am a Gold Marriott member and have never encountered such a dysfunctional management team. Maybe the...More
Please accept our sincere apologies for the failure to clean your room in a timely manner. We have reviewed this situation with our housekeeping team to make sure that this was an isolated incident not to recur moving forward.
The biggest challenge is getting into this Marriott. Construction in the surrounding streets has poor signage, making it difficult to find the entrance. Once you're there, you must first park in the adjacent garage and then find your way to the front desk. The garage...More
We can certainly empathize with the difficulty you had trying to enter our hotel. The total re-structuring of the street in front of the hotel was due to a steam pipe explosion earlier in the season and we are eagerly anticipating the completion of the...More
"I was on a mid-level floor and the traffic noise and sirens were quite loud."
"Our room faced west (toward Camden Yards). BTW you cannot see the Park."