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Hyatt Regency Baltimore Inner Harbor

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Traveler (470)
360
Panoramas (9)
Room & Suite (294)

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About

#42 of 67 hotels in Baltimore
Location
4.7
Cleanliness
4.3
Service
4.3
Value
3.8
GreenLeaders GreenPartner
Nestled in the heart of downtown, this AAA Four-Diamond Inner Harbor hotel offers a luxury gateway to this enchanting waterfront town. Catch an Orioles’ game at Camden Yards, crack crabs in the Inner Harbor, or explore the wonders of the sea at the National Aquarium. Take advantage of modern meeting venues within our hotel in Baltimore Inner Harbor - just steps from the Convention Center.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Valet parking
Paid public parking on-site
Wifi
Paid internet
Pool / beach towels
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
VIP room facilities
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Family
Languages Spoken
English, Spanish, Italian
4.0
3,871 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Hyatt Regency Baltimore Inner Harbor offers a central location that is popular with many travelers, close to various city attractions. However, guests have called out the hotel for inconsistent service ranging from exceptional to disappointingly unresponsive. The cleanliness and state of the rooms receive mixed reviews, with some finding them outdated and poorly maintained. While the atmosphere and modern conference areas have their advocates, others feel the decor is dated. Additionally, the hotel's value is often questioned due to perceived high costs and substandard service.
Location
Central
Atmosphere
Outdated
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Underwhelming
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3871Reviews46Q+A100Room tips
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Av8Dan wrote a review Feb 23
Fairfax Station, Virginia17 contributions
World of Hyatt loyalty rewards are best in class. As a globalist I was upgraded to a double room suite, comped valet, comped full menu breakfast. Everything was first rate. Better loyalty program than Hilton or Marriott.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor
Responded 3 days ago
Hello Av8Dan, We are so grateful you took the time to provide us with such a wonderful 5-star review of your stay with us at Hyatt Regency Baltimore Inner Harbor. We are delighted to know that you thoroughly enjoyed the perks of your Globalist status while staying with us! We are so grateful for your loyalty and we look forward to having you back as our guest again during your future travels. Warm Regards, Krista
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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carmbrister wrote a review Feb 22
1 contribution
The hotel visually and functionally was nice, but the housekeeping was not great. I was however there for a conference, so they were very busy. Hopefully they can plan ahead and make improvements for the future.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor
Responded 3 days ago
Hello carmbrister, Thank you for your stay at Hyatt Regency Baltimore Inner Harbor and for your feedback. We are sorry for the issues with our housekeeping team. We will share this feedback with our management team to help improve our service. We hope to have the opportunity to welcome you back. Warm regards, Rebecca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rcornaby wrote a review Feb 21
Sahuarita, Arizona1 contribution
My room was nice and comfortable. Large TV. I had a great view of the harbor. The lobby is beautifully decorated and has a large fireplace. Location is also very good - within walking distance of so many things.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor
Responded 4 days ago
Dear rcornaby, Thank you for your feedback. It was a pleasure to host you during your visit to Baltimore. We're glad you were comfortable in your room, enjoyed the views, and found our hotel's location convenient. We hope to provide another wonderful experience the next time you visit! Best regards, Ana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aaron A wrote a review Feb 21
1 contribution
Had multiple issues with the internet and the customer service was horrible. Internet issues were never address during my entire stay. Had to go the convention center next door to use internet or try to conduct business on my phone. When brought to the mangers attention was told nothing that she could do. Would not advise in you need internet during your stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor
Responded 4 days ago
Dear Aaron A, Thank you for your feedback. We appreciate you staying with us in Baltimore. We're sorry to hear that the internet outage and service you received prevented you from fully enjoying your experience. We'd like to discuss this further with you; please send us an email at propertyreviews@hyatt.com with your stay details. Warm reagrds, Ana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bren wrote a review Feb 21
Pennsylvania2 contributions
Spacious well appointed rooms. New tasteful furnishings and wall cover , comfortable king bed w 5 pillows. Standard room had view of Harbor. Bathroom all tile and glass w large fluffy towels that had a nice clean scent. Room had a Keurig and mini fridge. Modern chair and ottoman and a desk. Quiet at night although it was a Tuesday off season . Walkable to Camden yards. Only complaint had nothing to do w hotel but lack of restaurants/ shopping on that side of inner harbor ( seems most businesses have moved out/ abandoned). Most restaurants are on the little Italy side of harbor. We were informed (after asking some locals) about the crime increase around the convention center and Cfg arena so we chose to Uber to arena, and walked back w a crowd. Have stayed here at Hyatt Inner Harbor several times and the Hyatt brand has not disappointed.
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Heavy traffic in front of hotel and be aware of the one way streets in Baltimore.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor
Responded 5 days ago
Hello Vacation38760923536, Thank you for taking the time to review your recent stay at our hotel. We are happy to hear that your guestroom met your expectations, and the room amenities impacted your stay positively. We are even more thrilled that you had a nice experience with our hotel staff. They will appreciate your positive feedback. We do apologize for any disappointment with the location of our hotel itself. We look forward to welcoming you again at Hyatt Regency Baltimore Inner Harbor! Best regards, Jamison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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liyana2024 wrote a review Feb 21
New York City, New York1 contribution
Compared to the nightly rate of $390 excluding taxes that I paid, Hyatt Regency Baltimore must be the worst Hyatt experience I've ever had. First, as a Globalist, I received no room upgrades; instead, for $390 a night, I got a low-floor, street-facing room with no view and a lot of noise. Second, there was not a single bottle of water in the room. Service calls either went unanswered or I was told no one was available to help, forcing me to go down to the front desk for water. The mini-bar and fridge were also devoid of any drinks or snacks, not even for purchase. Third, I had only one car, which I informed the front desk about at check-in, yet I noticed that both rooms I booked were charged a $44 valet parking fee on my bill before checkout. Upon checkout, I pointed out this issue and confirmed that as a Globalist, I should not be charged a parking fee, not to mention only on car but was charged twice. The front desk agreed to correct it immediately, but when I checked my bill again at home, I found that I was still charged for one night of parking. I have stayed at many Hyatt hotels worldwide, and I can say this was the worst experience. Definitely will not be staying here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor
Responded 5 days ago
Hello liyana2024, Thank you for taking the time to review your recent stay at our hotel. We are remorseful to hear that your stay did not meet expectations and that you were disappointed with your guestroom and in room amenities as well as some of the cost that was associated with your stay. Your feedback is very important to us and we'd like to discuss this further with you; please contact us at propertyreviews@hyatt.com with your stay details. We hope to welcome you back at Hyatt Regency Baltimore Inner Harbor for an improved stay that exceeds all expectations. Best regards, Jamison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jamessevans wrote a review Feb 20
1 contribution
Great please to stay, the staff is Courteous, we needed a microwave for our room and the staff went "out of their way" to ensure our needs were met. Also, enjoyed the Snack Bar great place to go for the "munchies" Thanks Team
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor
Responded 6 days ago
Hi jamessevans, Wow! Thank you for taking the time to leave your awesome review. We are happy to learn that our staff went above and beyond, and we are glad that you enjoyed your stay and our hotel amenities. We hope to welcome you back in the future. Best Wishes, Brittney C.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TyeJak wrote a review Feb 20
1 contribution
It was 30 degrees outside, and the hotel room was 55 degrees. The room temperature did not go over 69 degrees. The new room temperature took a day to get to 75 degrees. The refrigerator was broken, and they didn't clean my room after Valentine's Day for 2 days and that's with me requesting service daily.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor
Responded 6 days ago
Hello TyeJak, thank you for taking the time to provide feedback and express your dissatisfaction during your stay. Please accept my sincere apologies that we fell short in providing a comfortable stay while you were our guest. Your feedback is very important to us, and we'd like to discuss this further with you; please contact us at propertyreviews@hyatt.com with your stay details. We hope to welcome you back at Hyatt Regency Baltimore Inner Harbor for an improved stay that exceeds all expectations. Warm regards, Krista
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vincentholmes wrote a review Feb 19
Colorado Springs, Colorado1 contribution
I expected more out of the Hyatt Regency Baltimore Inner Harbor. My experience was unsatisfactory due to the subpar cleanliness standards and lack of attention to detail in my room. Housekeeping failed to make up my made bed properly on two out of the three days of my stay. They did not replenish the shower dispenser at any point during my stay. I tend to use the Hyatt when I go on business trips and will definitely think twice before I do so in the future.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor
Responded 6 days ago
Hello Vincent Holmes, Thank you for taking the time to review your past stay with us. We appreciate you choosing to stay with us but apologize that the stay did not meet expectations due to issues with the room condition and service by the staff. All comments are communicated to hotel management, so they are aware and to help better our location. If you would like help addressing these concerns, please send a detailed message including dates of stay and the first and last name the room was booked under to propertyreviews@hyatt.com. We thank you for choosing to stay with us and hope to have the opportunity to welcome you back. I hope you have a great day! Warm Regards, Lindsey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jpar122021 wrote a review Feb 19
4 contributions
This Hyatt is not the same hotel I enjoyed visiting in years past. It is outdated and needs renovating. Limited dining options with breakfast only being an expensive buffet. Carpet in the hallway is dirty and rippled. Horrible shower and leaky facets.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Hotels and Resorts, Other at Hyatt Regency Baltimore Inner Harbor
Responded 6 days ago
Hello Jpar122021, Thank you for your feedback. We appreciate your insight on our breakfast/dining options. We are sorry to hear about the shower and leaky faucets. This is not something we want our guests to experience, and we will address this with our team. Thank you for staying with us and we hope to have the chance to host you again. Kind Regards, Lindsey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$176 - $268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency baltimore hotel baltimore, baltimore hyatt regency, hyatt baltimore
LOCATION
United StatesMarylandBaltimore
NUMBER OF ROOMS
488
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HYATT REGENCY BALTIMORE INNER HARBOR $175 ($̶2̶5̶7̶) - Updated 2024 Prices & Hotel Reviews - MD

Frequently Asked Questions about Hyatt Regency Baltimore Inner Harbor
Which popular attractions are close to Hyatt Regency Baltimore Inner Harbor?
Nearby attractions include Top of the World Observation Level (0.2 miles), Maryland Science Center (0.2 miles), and USS Torsk (0.3 miles).
What are some of the property amenities at Hyatt Regency Baltimore Inner Harbor?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Baltimore Inner Harbor?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Baltimore Inner Harbor?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hyatt Regency Baltimore Inner Harbor?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hyatt Regency Baltimore Inner Harbor?
Conveniently located restaurants include Peter's Pour House, Kona Grill - Baltimore, and Pratt Street Ale House.
Are there opportunities to exercise at Hyatt Regency Baltimore Inner Harbor?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hyatt Regency Baltimore Inner Harbor located near the city center?
Yes, it is 0.2 miles away from the center of Baltimore.
Are any cleaning services offered at Hyatt Regency Baltimore Inner Harbor?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Baltimore Inner Harbor?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Baltimore Inner Harbor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.