Holiday Inn Baltimore-Inner Harbor
1,257 reviews
#40 of 74 Hotels in Baltimore
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301 W. Lombard Street, Baltimore, MD 21201-2507
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (75)
Dining (39)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Baltimore-Inner Harbor
More questions?
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#40 of 74 hotels in Baltimore
Location
Cleanliness
Service
Value
From the moment you enter the Holiday Inn® Inner Harbor hotel until you return home, you experience all the charms that give our hometown its "Charm City" moniker. The hotel is conveniently located three blocks from Baltimore Inner Harbor attractions, and it's across from the Baltimore Convention Center, 1st Mariner Arena and Camden Yards, home of the Baltimore Orioles. The hotel was recently renovated and features spacious guestrooms each equipped with a flat-screen television, refrigerator, microwave, and free high-speed Internet access.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Russian, Spanish
Location
Full view
98Great for walkers
Grade: 98 out of 100
68Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
Contact
301 W. Lombard Street, Baltimore, MD 21201-2507
Getting there
Rental CarsSee rental cars from $27/day
1,257Reviews27Q+A100Room tips
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Popular mentions
I do agree there is a concern about safety when it comes for the pandemic. No extra measures except a extremely poor front desk customer service. I wonder how they can allow her to be at such position. You have to buy a bottle of water because there's not one in your room. The customer service agent I had back in May or June 2020 was horrible. There wasn't any room service available at that time. I hope there's some descent services that have reestablished since i have an upcoming stay with them this week. But, C5619UTmichaelt is right.
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Date of stay: May 2020Trip type: Traveled on business
Location
Cleanliness
Service
Helpful
DO NOT STAY HERE DURRING THE COVID PANDEMIC!!! VERY UNSAFE!!! I stayed her the first week of August 2020 and I did not feel safe at all. the week before I stayed at a Hampton Inn in DC and They made me feel very safe, hand sanitizer everywhere, stickers over the door jamb saying the room was sanitized and no one had been in since. Only one person (or Family) in the elevator at a time. Never saw staff without a mask. No room service during your stay. This hotel had NONE of this. There was some hand sanitizer at the front desk, thats the only one I saw. The first morning rooms service came into my room while I was in it, and WASN'T WEARING A MASK!!! One of the hotel staff tried to get into an elevator with me. They came in and so I felt I needed to get out. There was nothing in the room that said the place was sanitized. This hotel is not a great hotel to start, but the COVID response was really unsettling. As far as the hotel goes, the rooms are dated. there is no power outlet at the sides of the bed, you have to move the mattress if you want to charge your phone while in bed. Bathroom is incredibly small. I'm 5'10" and the shower head was at my forehead. I had to bend down to wash my hair. There is no power outlet build into the desk. there is one wall outlet next to the desk to plug one thing in. You could always unplug the light if you wanted a second plug available. In 2020 this hotel feels like 1990.…
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Date of stay: August 2020Trip type: Traveled on business
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Attended here with NEA who had a conference at the hotel, room was as you expect in a holiday inn, clean functional and air conditioning used swimming pool and conference facilities. Such as food breakfasts etc Would use again
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Date of stay: August 2019
Helpful
Staff was pleasant. Hotel is run-down. First room we tried was in the North tower. It was a small hike from the main lobby with all our luggage. Stepped off the elevator to a strong odor of mildew. Got into the room and it smelled so strongly of mildew or cats or both so we had to leave. The front desk cheerfully gave us a new room in the main building. The new room’s smell was only mildly better but I decided to just deal with it. Still it was strong enough that I had to take an allergy pill. I would expect this from a 2- or 2.5- star hotel but not a 3 star. Large stains on the carpets both in the rooms and in the hallways. Peeling paint on the door. Bathroom ceiling looked like it had water damage that was just papered over. Tub was super slow to drain so it felt like I was taking a bath and shower at the same time. Toilet didn’t flush well. On the plus side, the beds were clean and comfortable. I would not stay here again, however. …
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Date of stay: February 2020Trip type: Traveled as a couple
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn Baltimore-Inner Harbor
Responded Mar 11, 2020
Hello maryssas, Thank you for taking the time to give us your feedback about your stay at our hotel. We pride ourselves on providing the highest quality of service and I see that there are lapses that made your stay less-than-satisfactory. I'm sorry to learn about the poor upkeep of the room and the bathroom. I recognized your uneasiness due to the unpleasant smell of the room. What you specified isn't the brand standards that we live up to. I shared your review with our hotel management. Rest assured that the relevant department responsible for the upkeep of the hotel will be notified and immediate action will be fulfilled to ensure guests complete satisfaction. We appreciate you choosing us for your lodging needs. I hope you'll give us another chance to host your stay and we'll make your next visit better than the last. All the best, Jomar M. Case Manager IHGService
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We spent 6 beautiful days here. It's a great location. I enjoyed the food and drinks. My room was clean. Bed was comfortable. However what made out stay a 5 star was Mario. He was helpful, professional, down to earth and kind. We will be back because of him. Part of travelling is a clean and quiet room but the most important is meeting the people such as Mario and Effi who made our experience a memorable one. I encourage management to share this positive review with Mario. We will come back. Thank you everyone! What a great staff!
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Date of stay: February 2020Trip type: Traveled as a couple
Helpful
PRICE RANGE
$106 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn inner harbor hotel baltimore, baltimore holiday inn
LOCATION
United StatesMarylandBaltimore
NUMBER OF ROOMS
365
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Claim Your Listing Frequently Asked Questions about Holiday Inn Baltimore-Inner Harbor
Which popular attractions are close to Holiday Inn Baltimore-Inner Harbor?
Nearby attractions include Oriole Park at Camden Yards (0.1 miles), Edgar Allan Poe's Grave Site and Memorial (0.2 miles), and Babe Ruth Birthplace and Museum (0.3 miles).
What are some of the property amenities at Holiday Inn Baltimore-Inner Harbor?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Baltimore-Inner Harbor?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Baltimore-Inner Harbor?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Baltimore-Inner Harbor?
Conveniently located restaurants include Pickles Pub, Pratt Street Ale House, and Frank & Nic's West End Grille.
Are there opportunities to exercise at Holiday Inn Baltimore-Inner Harbor?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn Baltimore-Inner Harbor located near the city center?
Yes, it is 0.5 miles away from the center of Baltimore.
Are any cleaning services offered at Holiday Inn Baltimore-Inner Harbor?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Baltimore-Inner Harbor?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Baltimore-Inner Harbor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Baltimore-Inner Harbor?
The staff speaks multiple languages, including English, Spanish, French, and Russian.