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Best Western Plus Hotel & Conference Center

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Traveler (220)
Room & Suite (155)
Dining (27)
Overview
  • Excellent36%
  • Very good30%
  • Average16%
  • Poor9%
  • Terrible9%
Travelers talk about
“free shuttle”(105 reviews)
“johns hopkins”(109 reviews)
“shuttle service”(89 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Hotel & Conference Center
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Hotel & Conference Center
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Sep 3Sep 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,391)
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1,351 results
Traveler rating
468
404
226
125
128
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LanguageEnglish
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468
404
226
125
128
Show reviews that mention
All reviewsfree shuttlejohns hopkinsshuttle servicecomedy clubkd elitepark and cruise packagecruise portinner harborfree breakfastpre cruisebaltimore areafront desk staffindoor poolhospitalparkingcruiserspatients
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1 - 5 of 1,351 reviews
Reviewed 2 days ago

I stayed at the hotel while my spouse underwent brain surgery. The night we arrived the television did not work so we reported it and was told "Maintenance is off duty for the day." I told the hotel staff we would be at the hospital...More

Review collected in partnership with Best Western
Thank msfixit1026
Hotel's Favorite
Reviewed May 14, 2018

For some reason this lovely hotel got only a 2 star rating. We were guided there by our travel agent because of the cruise/parking package and we were completely satisfied. The lobby is very inviting and the front desk staff was friendly and efficient. Because...More

2  Thank JOHN R
Response from Janet C, Director of Sales at Best Western Plus Hotel & Conference CenterResponded May 15, 2018

We appreciate you taking the time to write about your stay with us on TripAdvisor. Both Zizi and Ivana (the Bartender) also want to thank you for recognizing them in your review. We look forward to seeing you again the next time you are cruising...More

Reviewed 6 days ago

Overall passable hotel but highly disappointed by the complete indifference of the front desk about the guest’s concerns. At most some empathy but never a proper follow up for important things. The lack of attention even to small details was great. No manager in sight...More

Thank Andrea G
Response from Janet C, Director of Sales at Best Western Plus Hotel & Conference CenterResponded 5 days ago

On behalf of our entire Management team, I would like to apologize for the problems you incurred during your stay. We are definitely planning to address the issues with the Front Desk, the shuttle drivers, and the maintenance problems. Thank you for taking the time...More

Reviewed 1 week ago

Our room had a great view of downtown Baltimore, but it was a ways from the Inner Harbor. The hotel offers shuttle service to the harbor, but we did not take advantage of it. Breakfast was in the restaurant within the hotel and was very...More

Thank Paulandjean
Response from Janet C, Director of Sales at Best Western Plus Hotel & Conference CenterResponded 6 days ago

Although we are away from the Inner Harbor (about 3 1/2 miles) we appreciate you pointing out the fact that we offer a complimentary scheduled shuttle to the Inner Harbor. We also offer free parking which can save you $25/day if you were to stay...More

Reviewed 1 week ago

It was a short trip to Baltimore They offer a free shuttle to the Inner Harbor and the Convention Center. We went to a baseball game so the Convention Center as a great drop off and pick up point - only about 1-2 blocks to...More

Thank sharon w
Response from Janet C, Director of Sales at Best Western Plus Hotel & Conference CenterResponded 1 week ago

Thank you for sharing your comments on TripAdvisor. I'm glad to hear you took advantage of our complimentary shuttle service to the baseball game and that you enjoyed the complimentary buffet breakfast. Because of new safety regulation, we had to remove the hair dryers from...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Wheelchair access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Electric Vehicle Charging Station
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
$97 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Baltimore
#28 Romantic Hotel in Baltimore
#34 Business Hotel in Baltimore
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$97 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Baltimore
#28 Romantic Hotel in Baltimore
#34 Business Hotel in Baltimore
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (220)
Room & Suite (155)
Dining (27)
Pool & Beach (21)
Amenities (38)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
fhmoore724
July 16, 2018|
AnswerShow all 7 answers
Response from Malvinsty | Reviewed this property |
The shuttle runs every hour but you have to inform the front desk an hour before your pick-up time.
0
Votes
katiecruiser007
December 3, 2017|
AnswerShow all 3 answers
Response from shoreboyjames | Reviewed this property |
No, this is a non-smoking hotel. There is a place outdoors under an awning where you may. A lot of Hopkins Cancer patients stay here. Several floors especially for them is why.
1
Vote
philalady_10
June 12, 2017|
AnswerShow all 4 answers
Response from Joy F | Reviewed this property |
Personally, I would not go wandering around in this neighborhood. It is not a great area.You need a car to get around.
0
Votes
Room Tips
"I would ask for a room facing the city and top floors for the best view!"
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"go somewhere else...."
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"Anywhere but across from the ice machine."
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"Check your sheets before accepting the room and make sure they were changed before you settle in."
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