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SpringHill Suites Baltimore Downtown/Inner Harbor

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120 East Redwood Street, Baltimore, MD 21202 (Formerly SpringHill Suites by Marriott Baltimore Inner Harbor)
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SpringHill Suites Baltimore Downtown\/Inner Harbor
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390 Reviews from our TripAdvisor Community

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Showing 385: English reviews
washington dc
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I booked my stay on short notice to meet up with friends visiting the Inner Harbor. The location was very good, with the aquarium and Discovery Place an under-$10 Uber ride a way. (I would have walked it had I been alone, but I had a 7-year-old in tow.) The decor of the room was interesting. The place is a... More 

Helpful?
Thank TangeloTabbycat
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

It is a pleasure to read that you found the hotel to be perfect for you and your family during your time in Baltimore. The large guestrooms makes traveling with children easy and comfortable. Also, being minutes from all the major attractions. It means a lot to the entire SpringHill Suites Baltimore Downtown team that we were able to provide... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Arriving to this hotel the valet was very pleasant, hotel was nice but once I stepped in front of the front desk the whole atmosphere changed.I had reserved two rooms through a third party but upon check in they only had one room reserved. After showing them my confirmation they were only willing to offer me a smaller room that... More 

Helpful?
Thank Myvalue
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

We apologize for the inconvenience caused during your arrival. We understand your frustration due to the confusion with the front desk and reservation department. Your feedback is very important and I have discuss your experience with the team to ensure that we continue to improve our customer service. Regards, Roger Buck General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago

Overall - a great place, location and staff. Johnathan-who I think was the General Manager was great and very helpful. This would have been a 5 star review across the board but I used the mobile app to check in early and never received confirmation of a room being ready and it delayed my check in. After being stuck in... More 

Helpful?
Thank Joseph D
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Thank you for sharing your experience. We strive to get a rating of 5, We are proud to read that Jonathan was able to recover from the delayed check-in and deliver excellent customer service. Jonathan and the entire SpringHill Suites team take a lot of pride in delivering great service. We look forward to having you as our guest the... More 

Leesburg, Virginia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Checked in Thur - Sun. Spent a lot of time in the hotel. Pros: The building has character because it was a bank previously. Elevator speed was good. Breakfast was adequate, the valet staff was pleasant. Cons: The water cooler was almost always low or out of water. It was July...The fitness room was just a couple of treadmills in... More 

Helpful?
Thank Kimberly J
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

We are disappointed to read that we were not able to deliver a problem free stay to you and your family. Your feedback is very important to the entire team and we will be sharing your comments in our team meeting. Thank you for stay at the hotel and for taking the time to share your feedback. Regards, Roger Buck... More 

Dallas, Texas
Level Contributor
101 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed here and this place is so nice. The staff was super friendly and help full. The hotel is really beautiful and nice as well. They also offer free breakfast which is also one of my favorite things.

Helpful?
Thank Tara B
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Myself and the entire team are very please to read your comments regarding our super friendly staff and our beautiful hotel at the SpringHill Suites Baltimore Downtown Baltimore. Everyone of the SpringHill Suites Baltimore Downtown team members take pride in delivering a memorable experience. Our team feels responsible to provide any assistance necessary to ensure you have the best stay... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was amazing, the room was perfect and the location is close to bars/restaurants/clubs and other points of interest. The staff was fast and efficient as well as courteous and professional, easily the best hotel in Baltimore. I definitely will stay here again.

Helpful?
Thank Tony B
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

It is a pleasure to read that you found the hotel be amazing. It means a lot to the entire SpringHill Suites Baltimore Downtown team that we were able to provide you with excellent service. We hope to have you as our guest again soon. Regards, Roger Buck General Manager SpringHill Suites Baltimore Downtown/Inner Harbor More 

Bountiful, Utah
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 18, 2016

So I've joined the Marriott Rewards program and this is the first property we have stayed at on the program. We were looking for a place to stay in downtown right near all of the sites and came across this property.... we heard good things from someone else and gave it a try. Really enjoyed the older building and how... More 

Helpful?
Thank Gabriel002
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

We are pleased that the SpringHill Suites Baltimore Downtown's location just minutes from all Baltimore major attractions and business districts and one block form the Inner Harbor was beneficial for you during your stay in Downtown Baltimore. This allow you to park your car and not have to drive through out your visit. Thank you for your kind words regarding... More 

France
Level Contributor
103 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 17, 2016 via mobile

I loved that old building feeling, you even have the old mail box on each floors. I had a suite in the corner on the last floor and room was nice with a lot of natural light. The bed was good. Though it seems old and not very well maintained, the windows for example. No soundproof, you could here the... More 

Helpful?
Thank Jeremy85100
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Thank you for sharing staying at with us. We apologize the our unique hotel did not meet your expectations. Your feedback is very valuable to the team as we are always working on delivering exceptional service. Have a great day. Regards, Roger Buck General Manager More 

Parsippany, New Jersey
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 15, 2016

This is a pretty decent hotel with it being an old bank. When we arrived, the ladies at the front desk were pleasant and made the check in process smooth. Although we didn't get the room I had originally booked when we arrived at 3, an hour before standard check in, they were able to give us another room within... More 

Helpful?
Thank Tinyee H
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Thank you for sharing you experience at hotel. Your feedback is very valuable. I will be sharing your comments with the Valet and Front Desk teams. It was a pleasure having you as our guest. We look forward to you staying with us in the future. Regards, Roger Buck General Manager More 

Boston, Massachusetts
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 7, 2016

Out of the hotels close to the water, this hotel is typically one of the better values to stay at and includes free breakfast. The continental breakfast is nothing special but can't complain when it's free! It's only two blocks away from the water which is great. However, if you tend to feel uncomfortable or unsafe in big cities, the... More 

Helpful?
Thank canuckaye
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Thank you for sharing you experience at hotel. Your feedback is very valuable to the team as we are always working on delivering exceptional service. The fact that you continue to stay with us means a lot. It was a pleasure having you as our guest. Regards, Roger Buck General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The SpringHill Suites by Marriott Baltimore Inner Harbor Downtown Hotel provides spacious suites 25% larger than comparably priced hotel rooms with complimentary internet, microwave, fridge, and luxury bedding. We are a short 10 miles from the Baltimore-Washington International Airport (BWI) and within walking distance of Inner Harbor and the Baltimore Convention Center. The SpringHill Suites Baltimore Hotel is near several of Baltimore's best shopping including Harborplace Baltimore, Ravens Stadium, The National Aquarium, Camden Yards and Harbor East. SpringHill Suites is located on the Purple Line, which provides free transportation to Penn Station and the historic Mount Vernon and Federal Hill neighborhoods. ... more   less 

Additional Information about SpringHill Suites Baltimore Downtown/Inner Harbor

Address: 120 East Redwood Street, Baltimore, MD 21202 (Formerly SpringHill Suites by Marriott Baltimore Inner Harbor)
Location: United States > Maryland > Baltimore
Price Range: $136 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Baltimore Downtown/Inner Harbor 3*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Priceline, Hotwire, Odigeo, Hotels.com and Travelocity so you can book your SpringHill Suites Baltimore Downtown/Inner Harbor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites By Marriott Baltimore Inner Harbor Hotel Baltimore
Springhill Suites Baltimore Downtown
Hotel Style:
#16 Romantic Hotel in Baltimore
#34 Business Hotel in Baltimore
#34 Family Hotel in Baltimore
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