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SpringHill Suites Baltimore Downtown/Inner Harbor

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SpringHill Suites Baltimore Downtown\/Inner Harbor
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398 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

As we all know, Springhill Suites is not the top-of-the-line for Marriott. This one is unique, though, as it has been built into an old bank building. You can see much of the original features of the building throughout, from the high ceilings and marble columns in the physical area to the awesome vault in the basement (see photo above),... More 

Helpful?
Thank David C
A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW via mobile

We received a very warm welcome from the front-desk team and they continued to be helpful throughout our stay. Our room was spacious and clean. We walked everywhere but chose to take a cab home from a night game at Camden Yard. Inner Harbor is beautiful and a short walk from the hotel. This hotel used to be a bank... More 

Helpful?
Thank A TripAdvisor Member
St Augustine
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed here three times and have my next reservation booked! The staff is amazing, the room spacious and clean and it is just an amazing place to stay! The complimentary breakfast was nice as well. This is the only place that I will stay while visiting Baltimore.

Helpful?
Thank Kimberly K
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

As part of my theater program, we had a trip to Baltimore in which we stayed in this hotel for an entire week while we visit different tourist places in Baltimore. I can tell it is a great location, close to the Aquarium, fast food restaurants and many other places.

Helpful?
Thank roderich27
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Thank you for sharing your experience at the SpringHill Suites Baltimore Downtown/Inner Harbor. We are please to read that our central location to all the major attractions, restaurants and place of interest was perfect for your stay in Baltimore. We enjoyed having you as our guest. Regards, Roger Buck General Mananger SpringHill Suites Baltimore Downtown/Inner Harbor More 

Fort Lee, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is located in an accessible area if you want to be near the inner harbor. The staff was attentive, professional and friendly always wanting to know if there was something else they could do to improve your stay. The rooms were clean and spacious which proved to be a great asset having young children. The lower level had... More 

Helpful?
Thank Evelyn D
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Myself and the entire team are very please to read your comments regarding our super friendly staff and our beautiful hotel at the SpringHill Suites Baltimore Downtown Baltimore. Everyone of the SpringHill Suites Baltimore Downtown team members take pride in delivering a memorable experience. Our team feels responsible to provide any assistance necessary to ensure you have the best stay... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Assistant G.M. Jonathan Holland, & Member Hostess Ashley along with their Team did an amazing job to make certain we were comfortable and well taken care of ... service was beyond our expectations. .. cleanness and room size was awesome. ..My Husband and I came to Baltimore to celebrate our 10th anniversary we originally had reservation with the competition across... More 

Helpful?
Thank Tiffany T
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Myself and the entire team are very pleased and proud to read your comments regarding our super team and our beautiful hotel at the SpringHill Suites Baltimore Downtown Baltimore. Jonathan, Ashley and everyone of the SpringHill Suites Baltimore Downtown team members take pride in delivering a memorable experience. Our team feels responsible to provide any assistance necessary to ensure you... More 

Pittsburgh, Pennsylvania
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in a two bed suite for one night. We happened to be here on one of the hottest days in July. The temperature outside was 100 degrees. The hotel was perfectly situated, just a few minutes walk to the inner harbor area. We were very thankful for this due to the extreme heat. The room was spacious with two... More 

Helpful?
Thank starchild0612
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

We are pleased that the SpringHill Suites Baltimore Downtown's location just minutes from all Baltimore major attractions and business districts and one block form the Inner Harbor was beneficial for you during your stay in Downtown Baltimore. The best compliment we can receive is that you "definitely stay" at the SpringHill Suites Baltimore again. It was a pleasure having you... More 

washington dc
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 20, 2016

I booked my stay on short notice to meet up with friends visiting the Inner Harbor. The location was very good, with the aquarium and Discovery Place an under-$10 Uber ride a way. (I would have walked it had I been alone, but I had a 7-year-old in tow.) The decor of the room was interesting. The place is a... More 

Helpful?
1 Thank TangeloTabbycat
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

It is a pleasure to read that you found the hotel to be perfect for you and your family during your time in Baltimore. The large guestrooms makes traveling with children easy and comfortable. Also, being minutes from all the major attractions. It means a lot to the entire SpringHill Suites Baltimore Downtown team that we were able to provide... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 15, 2016 via mobile

Arriving to this hotel the valet was very pleasant, hotel was nice but once I stepped in front of the front desk the whole atmosphere changed.I had reserved two rooms through a third party but upon check in they only had one room reserved. After showing them my confirmation they were only willing to offer me a smaller room that... More 

Helpful?
Thank Myvalue
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

We apologize for the inconvenience caused during your arrival. We understand your frustration due to the confusion with the front desk and reservation department. Your feedback is very important and I have discuss your experience with the team to ensure that we continue to improve our customer service. Regards, Roger Buck General Manager More 

1 review
4 of 5 stars Reviewed July 11, 2016

Overall - a great place, location and staff. Johnathan-who I think was the General Manager was great and very helpful. This would have been a 5 star review across the board but I used the mobile app to check in early and never received confirmation of a room being ready and it delayed my check in. After being stuck in... More 

Helpful?
Thank Joseph D
Roger B, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Thank you for sharing your experience. We strive to get a rating of 5, We are proud to read that Jonathan was able to recover from the delayed check-in and deliver excellent customer service. Jonathan and the entire SpringHill Suites team take a lot of pride in delivering great service. We look forward to having you as our guest the... More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The SpringHill Suites by Marriott Baltimore Inner Harbor Downtown Hotel provides spacious suites 25% larger than comparably priced hotel rooms with complimentary internet, microwave, fridge, and luxury bedding. We are a short 10 miles from the Baltimore-Washington International Airport (BWI) and within walking distance of Inner Harbor and the Baltimore Convention Center. The SpringHill Suites Baltimore Hotel is near several of Baltimore's best shopping including Harborplace Baltimore, Ravens Stadium, The National Aquarium, Camden Yards and Harbor East. SpringHill Suites is located on the Purple Line, which provides free transportation to Penn Station and the historic Mount Vernon and Federal Hill neighborhoods. ... more   less 

Additional Information about SpringHill Suites Baltimore Downtown/Inner Harbor

Address: 120 E Redwood St, Baltimore, MD 21202-1207 (Formerly SpringHill Suites by Marriott Baltimore Inner Harbor)
Location: United States > Maryland > Baltimore
Price Range: $126 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Baltimore Downtown/Inner Harbor 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Baltimore Inner Harbor Hotel Baltimore
Springhill Suites Baltimore Downtown
Hotel Style:
#16 Romantic Hotel in Baltimore
#34 Family Hotel in Baltimore
#34 Business Hotel in Baltimore
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