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Comfort Inn & Suites BWI Airport

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Comfort Inn & Suites BWI Airport
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147 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Reviewed 1 week ago via mobile

My bf and I got stuck in Baltimore bc our flight was canceled. I booked comfort inn on Groupon. We waited 40 mins for the shuttle. When we get there the rep Nikki said they don't take Groupon. We had the right location but she didn't know why it was on groupon. Within the matter of the 5 minutes I...

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Helpful?
Thank Ltsgtjessica29
Reviewed 2 weeks ago via mobile

I booked this hotel for a short three day visit with family. The room was clean, but there is NO hot water. The water was luke warm at best and never got any hotter, which makes me wonder how the sheets and towels get washed properly. All of the employees I met at the front desk were very friendly and...

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Thank Dawn D
Austin, Texas
Reviewed 3 weeks ago via mobile

I have stayed in Baltimore quite a few times using wyndam hotels but I decided to use my choice hotels this time. I decided to stay at the Comfort Inn at BWI airport. Not only do they have a shuttle to and from the airport but it about a block away from the lite rail lithium station which is perfect...

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Helpful?
1Thank VincentG78751
Management response:

Thank you so much for posting your thorough review about your stay. It will help someone that may be on the fence, choose our property over the others. We are indeed the best value for the price in the area - bar none. Hope to see you again soon!

Maryland
Reviewed 3 weeks ago

We stayed the night before an early flight out of BWI. Everything was fine. Professional and efficient reception, great room. We left our car at the hotel and used their airport shuttle. We called for the return shuttle around midnight. It was there in five minutes. A good experience – we will stay there again.

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Helpful?
Thank Chester329
Management response:

Thank you and we hope you can stay with us again - so see you soon!

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

The front desk staff was very friendly and welcoming! That's always key in my book! Breakfast comes with the room, however its on the 'Lower Level' (still accessible by elevator, if needed). My room was clean, except the water stains on the desk that I didn't need to use anyway. My only disappointment - I needed to do laundry and...

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Helpful?
Thank Bride2BLKG
Management response:

Thank you for posting your review and apologize for the inconveniences. We use our reviews as part of the training process and will make note of the water stains issue on the desk. Our vendor is on alert for the laundry room matter and we should have something in place soon. We look forward to your next visit and the...

Providence, Rhode Island
Reviewed 4 weeks ago via mobile

Maintenance's job is never ending. Recently renovated and kinks being ironed out. Toilet flushed - only swirling water but not going down. Shower head was just "there" and unable to direct water. Beds were great, carpets are new (er) and personnel was attentive. Would I try them again? Possibly - talked with the desk this morning about my trials. Empathy...

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Helpful?
Thank providencedave
Management response:

Thank you for posting your review and sentiments and appreciate your consideration for your next trip into town. Please take a moment to let us know your room number so that we can follow up on our end - a big help for the maintenance crew and their punch list. We look forward to your return visit and bid you...

Reviewed 4 weeks ago

The Comfort Inn Motel was closed for many years for reasons that I don't know but it re-opened a couple of years ago after extensive remodeling. Although many things are new about it, it still seems to be lacking on layout of the bathroom, lighting in the bathroom and on top of that the drain plug will not stay open...

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Helpful?
Thank rockman31
Management response:

Thank you for taking the time to post your review. We take reviews seriously and they help us for training and management efforts overall. We are a work in progress and we're doing the best we can to catch up the little details. If you would be kind enough to let us know what room you occupied, it would help...

Reviewed January 5, 2017 via mobile

I checked in around 5pm I was greeted by the front desk. I booked through a third-party so my check in process was fairly fast. This hotel is close to the airport which is convenient for me. There is complimentary breakfast, a fitness center, room has a mini fridge, and market place in the hotel. For the rate of this...

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Helpful?
Thank Angel T
Management response:

Thank you for taking the time to post your review. We take reviews seriously and they help us for training and management efforts overall. Your review will be shared and it will go a long way in boosting our employee's pride in their job well done. In any event, we look forward to your return visit and please tell your...

Lancaster, Pennsylvania
Reviewed November 29, 2016

Stayed for 1 night before an early morning flight mid November. Given a room on 2nd floor. The room appeared clean when first entering. However, found several long hairs on tile near bathroom. Saw a bug on sheer curtains. Grabbed a tissue to dispose of it and discovered it was a roach. YUCK. Made the wrong choice to look further.On...

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3Thank LazySusie152
Management response:

Thank you for taking the time to post your review. We take reviews seriously and they help us for training and management efforts overall. We are a work in progress and we're doing the best we can to catch up the little details. We are however, miffed by the presence of bugs and would appreciate if you'd be kind enough...

Vernon Hill, Virginia
Reviewed November 19, 2016

Just finished 5 days at this hotel. Very nice and I will recommend a stay but I want to point to out a few things to work on. Breakfast staff were kind of impersonal and on past Thursday 17th Nov Breakfast was 1.5 hours late getting started, the breakfast is one of the reasons I stay there. I appreciate that...

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Helpful?
Thank Herman T
Management response:

Thank you for taking the time to post your review. We take reviews seriously and they help us for training and management efforts overall. We are a work in progress and we're doing the best we can to catch up the little details. That does not mean we should overlook friendliness and will address that matter. In any event, thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Comfort Inn & Suites BWI! Our hotel just completed a multi-million dollar renovation and we are now a 100% non-smoking hotel. New flooring, new paint, new decor, new furniture - from top-to-bottom this hotel is brand new. Located just 3 miles from the Baltimore Washington International Airport, we are here to make your travel to Baltimore, Washington, DC and Virginia smooth and painless. In town for a Baltimore Ravens or an Orioles game? We're just a 20 minute light rail ride from their stadiums. Avoid the parking hassles - stay with us. If your meetings are with L3 Communication, Raytheon or Ciena we are within just a few miles of them. Bringing soccer, hockey, basketball or baseball teams in to Baltimore for a tournament? Need space for a family event or class reunion? We are the perfect hotel with meeting space for all of your needs. We offer free shuttle service to BWI Airport, are just one block from the MTA Light Rail or a short ride away from Inner Harbor and all of Baltimore's sports, historical and cultural attractions. Ask about our Park and Fly Packages - we make it easy to stay at the Comfort Inn & Suite and travel from BWI. ... more   less 

Additional Information about Comfort Inn & Suites BWI Airport

Address: 6921 Baltimore Annapolis Blvd, Baltimore, MD 21225-3361
Location: United States > Maryland > Baltimore
Price Range: $61 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites BWI Airport 2.5*
Number of rooms: 160
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites BWI Airport staff and other travelers.
2 questions
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6 months ago

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Questions? Get answers from Comfort Inn & Suites BWI Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms noisy near elevator & ice machines. 2nd floor has exit to parking lot.”
 of 5 bubbles 865SteveG, Sep 29, 2016 | Read review
“Lady at desk Amber was very nice, pleasant.”
 of 5 bubbles vanessat712, Aug 29, 2016 | Read review
“I like window rooms”
 of 5 bubbles roulhack, Aug 28, 2016 | Read review
“run far away”
 of 5 bubbles eagles4two, Aug 16, 2016 | Read review
“I wouldn't stay here again.”
 of 5 bubbles SandraG714, Aug 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question