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Comfort Inn & Suites BWI Airport

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Comfort Inn & Suites BWI Airport
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161 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Reviewed 1 week ago via mobile

The location of this hotel and past experience with Comfort Inn drew us here. The price is reasonable. Breakfast had been minimal. Rooms need some basic maintenance. Shower curtain won't stay fully closed, TV doesn't always work. Phones not working to the front desk. Hotel could be much cleaner. When I asked housekeeper for towels to clean up water that...

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Helpful?
1Thank thestock74
Austin, Texas
HOTEL’S FAVORITE REVIEW
Reviewed January 31, 2017 via mobile

I have stayed in Baltimore quite a few times using wyndam hotels but I decided to use my choice hotels this time. I decided to stay at the Comfort Inn at BWI airport. Not only do they have a shuttle to and from the airport but it about a block away from the lite rail lithium station which is perfect...

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2Thank VincentG78751
About Hotel's Favorite Review
Management response:

Thank you so much for posting your thorough review about your stay. It will help someone that may be on the fence, choose our property over the others. We are indeed the best value for the price in the area - bar none. Hope to see you again soon!

Charlotte, North Carolina
Reviewed 1 week ago

Came in town to visit a family member who's in the hospital. Hotel in good location only 4 miles from the hospital. Breakfast was really good. Once checked in we notice that we did not have a desk chair and they happily placed one in the room. Only two things that needs working on...while watching the TV the whole picture...

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1Thank Shamecia J
Lackawanna, New York
Reviewed 1 week ago

We were re routed from the airline and left stuck in Baltimore. We called and were told yes we have a room and your shuttle will be right there. We waited for 45 minutes, called 4 times and when we got there they said I don't have any rooms. After a total melt down, they had an upgraded suite. I...

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1Thank Drambinorn
Marion, Virginia
Reviewed 2 weeks ago

Strange. We stayed in one room before we left that was fine, very nice in fact. We returned from a trip a couple of weeks later and it was like a different hotel. We got in the room at 1AM (late flight) and at 7:30 AM woke up to the sound of a lawn mower just outside the room. We...

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1Thank Rowebooks
Reviewed 2 weeks ago via mobile

We stayed the first night before a flight. We then returned late at night ( early morning) on our return. The room on our first night was very nice. We were pleased with the shuttle service for an early morning flight. Our return stay was totally different. No hot water in the shower, the towel hook fell off the wall,...

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Helpful?
Thank Cindy S
Rockville, Maryland
Reviewed 2 weeks ago

I arrived at BWI airport around 1:30 am and contacted the hotel for pick up as I was instructed to do. I spoke with Shane and he told me to call again after I picked up my luggage from baggage claim. Around 1:45, I called again after getting my bags and was told to go outside door 1 or 15...

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Thank Hein603
Hellam, Pennsylvania
Reviewed 3 weeks ago via mobile

Hotel is very nice, front desk person was nice and helpful, check in quick and easy. We stay there again. Slightly noisy due to planes but wouldn't stop us from using again. We used GPS address which wasn't accurate so we passed it without realizing it.

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Helpful?
Thank Bonita F
agonzalezus, Director of Sales at Comfort Inn & Suites BWI Airport, responded to this review

Thank you for turning around to choose our hotel! We've taken the steps to update our map coordinates to prevent future errors. Please let us know which map app you used to verify accuracy and we look forward to your return visit.

Reviewed 3 weeks ago via mobile

I stayed here for business one night. The first thing I noticed going to my room was the hallway wreaking of smoke (on a non-smoking floor). My shower head seemed to spray every which way but straight ahead. The bedding was comfortable and exceeded expectations. Breakfast could use major help. The attendant appeared overworked or unprepared. She was still putting...

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Helpful?
Thank Ecliptrix
agonzalezus, Director of Sales at Comfort Inn & Suites BWI Airport, responded to this review

Thank you for your feedback, we'll look into the issues you've mentioned overall however, if you would let us know which rooms you stayed in, we can expedite the shower head matter. We look forward to your next visit and the opportunity to earn the other two stars.

Parkersburg, West Virginia
Reviewed 5 weeks ago via mobile

The Midnight desk clerk was very helpful. Shuttle driver Donnell was very helpful with special needs and very entertaining made the trip enjoyable. Quick and friendly service. Clean Rooms, Thank you!!!

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Thank pjsigley
agonzalezus, Director of Sales at Comfort Inn & Suites BWI Airport, responded to this review

Thank you for your kind feedback and we look forward to your next visit, we'll let Donnell know you wrote!

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Comfort Inn & Suites BWI! Our hotel just completed a multi-million dollar renovation and we are now a 100% non-smoking hotel. New flooring, new paint, new decor, new furniture - from top-to-bottom this hotel is brand new. Located just 3 miles from the Baltimore Washington International Airport, we are here to make your travel to Baltimore, Washington, DC and Virginia smooth and painless. In town for a Baltimore Ravens or an Orioles game? We're just a 20 minute light rail ride from their stadiums. Avoid the parking hassles - stay with us. If your meetings are with L3 Communication, Raytheon or Ciena we are within just a few miles of them. Bringing soccer, hockey, basketball or baseball teams in to Baltimore for a tournament? Need space for a family event or class reunion? We are the perfect hotel with meeting space for all of your needs. We offer free shuttle service to BWI Airport, are just one block from the MTA Light Rail or a short ride away from Inner Harbor and all of Baltimore's sports, historical and cultural attractions. Ask about our Park and Fly Packages - we make it easy to stay at the Comfort Inn & Suite and travel from BWI. ... more   less 

Additional Information about Comfort Inn & Suites BWI Airport

Address: 6921 Baltimore Annapolis Blvd, Baltimore, MD 21225-3361
Location: United States > Maryland > Baltimore
Price Range: $78 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites BWI Airport 2.5*
Number of rooms: 160
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites BWI Airport staff and other travelers.
3 questions
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8 months ago
Riverside, Pennsylvania
1 month ago

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Questions? Get answers from Comfort Inn & Suites BWI Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“good breakfast”
shameciaj, 1 week ago | Read review
“Get reservation to ensure availability”
Drambinorn, 1 week ago | Read review
“Check room before. One room we had was fine the other was terrible.”
Rowebooks, 2 weeks ago | Read review
“Be nice to the guy at the front desk. He'll give you the best room he has available.”
155KenH, Mar 1, 2017 | Read review
“Rooms noisy near elevator & ice machines. 2nd floor has exit to parking lot.”
865SteveG, Sep 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question