We reserved a block of rooms for my son's wedding and were very pleased. The rooms were just as we expected, simple and clean. The staff was very accommodating, pleasant and friendly. Everyone was pleasant and eager to help us and answer questions, from starting with Daniel in the planning phase to the front desk juggling the chaos and changes as family and friends arrived to the bartenders who stayed open late for us both nights to the porter who helped us get on our way at the end of the weekend. I highly recommend Hotel Indigo!
We had a great stay in the two level suite which was incredibly reasonably priced and very comfortable. The hotel restaurant and bar is very nice and the breakfast option was super reasonably priced if you added it to your initial reservation it was a no brainer. Definitely recommend this hotel!
I want to give a special shout out to Rachelle, Guest Relations Manager, Kathleen, Guest Relations Supervisor, and Fatima with the front desk for all of their hard work and excellent communication while I was planning my surprise proposal to my now fiancee. I had been in communication with these incredible members of staff for the past month putting everything together. They directed me to a florist that provided rose petals and roses to decorate the room, they arranged for a bottle of champagne to be chilled with glasses ready to celebrate, but most of all, after I popped the question on our first night and had the rest of the trip to celebrate, they were honestly and genuinely happy for us and happy to be a part of the experience. They, along with Derek who has been such a great help as well, did an incredible job decorating the room and setting the scene for a memory that my fiancee and I will cherish for the rest of our lives. Some of the highlights of our trip honestly were the times we passed the front desk and they were so happy and excited and wanted to share in our joy. Having people like them who are so enthusiastic, warm, and welcoming increases our own happiness and makes everything even more special. I cannot thank them enough for everything, it was perfect for the two of us. The hotel itself is beautiful and elegant, with a great modern aesthetic and vibe. The entire team seem happy to be there and the hotel exudes a bohemian spirit. The room was well furnished, with a beautiful corner location with an excellent view of the city. Clean, comfortable, and a wonderful place not only to rest and relax, but to celebrate as well. Thank you to the hotel for the wonderful accommodation, and thank you to the team who truly embody the spirit of hospitality.…
Very friendly staff. Great restaurant that opens till late- we were even treated with a live jazz band. The room was decent size; bathroom very clean and updated. AC is quiet. Beds are comfortable. Highly recommended!!!
The Hotel Indigo is a Haven in the middle of the City -- especially when a major storm eliminates electricity for almost a week! Hotel Indigo is peaceful, clean, modern. The ambience is calm and calming, the decor is nice, the furnishings are thoughtful and comfortable. Great space.
I will say the front desk clerk was kind, and that’s where my gratitude ends. Lobby carpets were filthy, I mean filthy. The shower water took fifteen minutes to get warm. We had to stand outside for 45 minutes because someone pulled fire alarm. The sheets on my bed had large yellow stains all over them. The manager was rude when I inquired about transportation methods. And top it all off, the sliding front door was struck, so we had to use a side door to come in and out. I will never stay at this hotel again. Lesson learned.
What a super hotel. The staff make this a very pleasant and relaxed place to stay. We had a terrific room with a separate seating area so lots of space. Housekeeping is excellent. We enjoyed terrific breakfasts and the bar was fun too. Umbrellas on loan to stay dry. Loved it!
Fatima and her team were so kind and truly dedicated to making sure my room was spotless and to my liking. Milsa was also so sweet and helpful, as well! The housekeeping staff is truly in amazing hands with Fatima. She deserves a raise!
Antonio was so kind and very greet able. He had alot of people over night alone but there was no bother in his character he still took care of everyone with a smile. My flight was late landing and I'm thankful that i came across a nice caring person while booking my stay.
We love everything about this experience from the front desk staff Jemal to the cleanliness of the room, the detailed shower heads, high ceilings, dog friendly, and the price was right. Highly recommend!
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