Hotel Indigo Baltimore Downtown, an IHG Hotel
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About
#6 of 70 hotels in Baltimore
Location
4.6
Cleanliness
4.7
Service
4.5
Value
4.5
Travelers' Choice
The cultural heart of Baltimore beats loudly at Hotel Indigo® Baltimore Downtown. Our neighborhood is a hub of Charm City history and arts, and our upscale boutique hotel reflects the area's vibrancy with every detail. While there are many things to do in Baltimore, there are also a great number of discoveries to make right here in our hotel. Relax with a book (by hometown author Edgar Allan Poe, perhaps) from our hotel library, and sleep under a literary-themed mural in your guest room. Sip on some of the best craft cocktails in our hotel restaurant, Poets Modern Cocktails & Eats. Sample the honey produced at the hotel by our three honey bee colonies, which can be viewed from our fourth-floor guest rooms. And visit with our canine greeter, Xander, a Blue Brindle Cane Corso who invites you and your own pups to stay at our pet-friendly hotel, enjoy dog treats, and play at the nearby Howard Park Dog Park. Step outside to explore all Downtown Baltimore has to offer, from the Washington Monument of Baltimore to the Walters Art Museum, and enjoy easy access from the hotel to top Baltimore attractions such as the Inner Harbor, Oriole Park at Camden Yards, and the National Aquarium. For business travelers and meeting planners, the Hotel Indigo Baltimore Downtown has more than 4,000 square feet of versatile meeting space, and close proximity to the BWI airport, Baltimore Convention Center and major companies including T. Rowe Price, Under Armour and Transamerica.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Parking garage
Wifi
Restaurant
Breakfast available
Happy hour
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
Location
24 West Franklin Street, Baltimore, MD 21201
86Good for walkers
Grade: 86 out of 100
59Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
Getting there
Baltimore Penn Station17 min
Rental CarsSee rental cars from $36/day
Nearby restaurants
The Helmand
610 reviews6 minMiddle Eastern
Sotto Sopra
505 reviews2 minItalian
Mick O'Shea's
199 reviews3 minIrish
Restaurante Tio Pepe
476 reviews2 minSpanish
See all nearby restaurantsNearby attractions
The Walters Art Museum
1,476 reviews2 minArt Museums
Basilica of the National Shrine of the Assumption of the Blessed Virgin Mary
471 reviews1 minReligious Sites
Washington Monument and Mount Vernon Place
288 reviews4 minMonuments & Statues
Maryland Center for History and Culture
99 reviews3 minArt Museums
See all nearby attractions1081Reviews35Q+A100Room tips
Reviews
Traveler rating
- 729
- 240
- 60
- 20
- 32
Time of year
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Popular mentions
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Most Recent
My stay has been fantastic! My check in experience was wonderful and Kim was very hospitable and went above and beyond. We received a generous upgrade which helped a lot since we are traveling with a baby and need the space. Highly recommend this property and would stay again.
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Review collected in partnership with this hotel
Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded yesterday
Dear Nicole V, Thank you for the excellent review and particularly for complimenting our staff. Every member of our team is devoted to ensuring our guests' complete comfort and satisfaction, and we are delighted to know we exceeded your expectations with our warm welcome. We could not be more delighted to read about the special attention you received from Kim. We are fortunate to have her as a member of our team, and it comes as no surprise to see the dedicated service she demonstrated to you during your stay. Thank you for being our guest, and we look forward to welcoming you and your family to Hotel Indigo Baltimore Downtown in the future. We are also grateful for your recommendation. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tyjuan handled my check-in. He was knowledgeable, friendly, and efficient. The rooms are spacious and nicely furnished. The hotel is a pleasant and short walk from the light rail. This is my first time in Baltimore, and I'm already planning a return visit.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 2 weeks ago
Dear strikecity, Thank you for being our guest at Hotel Indigo Baltimore Downtown and for the feedback. We are pleased to know you had a great time here and appreciate you mentioning our ideal location, well-maintained accommodations and devoted associates. It was a pleasure hosting your visit, and we look forward to welcoming you again soon. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been here a number of times to eat at poets the hotel bar as they have a good brunch. Also came as dog friendly so could hang in lobby with my dog. Hotel is nicely located close to downtown but also to the restaurants and bars of washington area. Got a larger room than expected as had a living room and bed area. Oddly light for both area was sane. Also had no guide to the channels which I find useful as do not know cable in area. Has nice commissary to get drinks and food if needed. Gym has no peloton it into that but it is fine if want to use treadmill or light dumbbells. Overall good hotel in Baltimore.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Parking across street uses tokens that they validate
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 2 weeks ago
Dear bccorb, We appreciate you choosing to visit Hotel Indigo Baltimore Downtown once again and for the review. We are delighted to know you were pleased with our ideal location, comfortable accommodations and pet-friendly policy. However, we regret any inconvenience you faced while here, and we have taken notes of your comments as we are continually striving for ways to improve. We appreciate your patience and look forward to welcoming you again. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful hotel! Very comfortable- great beds, great bathroom. Quiet. Good location to museums and inner harbor area. Staff were very helpful and pleasant. The restaurant was the best place for breakfast- good food and reasonable. This was a nice find!!
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 2 weeks ago
Dear 477judyg, Thank you for your lovely review of Hotel Indigo Baltimore Downtown. We are delighted to know our historic Mt. Vernon neighborhood location was perfect for your needs and that you loved our friendly service, comfortable beds, and food offerings. We look forward to being your hotel of choice every time you visit Baltimore. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Indigo in Baltimore is located in a fabulous neighborhood near the Peabody Institute and Walters Museum. I walked to the Lexington Market for breakfast on my last day. The hotel is beautiful and staff are friendly and helpful. The décor is colorful and celebrates local authors (see headboard). There was a jazz trio in the restaurant which served a killer Caesar salad with crab cakes, salmon and shrimp! I enjoyed the spacious room and eco-friendly amenities (shampoo, soap in dispensers not individually wrapped).
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Date of stay: April 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: restaurant has happy hour but it is not advertised
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded May 2, 2023
Dear 22catet, Thank you for taking the time to share your positive feedback. We are glad our associates left a lasting impression and that you enjoyed our beautiful property and food offerings at our on-site restaurant. It is also great to know you loved our ideal location, spacious accommodations, and bathroom amenities. We appreciate you being our guest and look forward to having you revisit us soon at Hotel Indigo Baltimore Downtown. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Has the feel of a smaller hotel with super clean and comfortable spaces, yet a bit eclectic. Great food in the restaurant. Very personable staff who seem to really care how your experience has been and what they can do to make it even nicer.
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Review collected in partnership with this hotel
Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded Apr 29, 2023
Dear MarieD551AE, Thank you for your lovely review of Hotel Indigo Baltimore Downtown. We are glad you liked our well-maintained hotel and enjoyed our food offerings. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I want to commend all of the staff at this property. Starting from the minute my family pulled up curbside and Carrollton asked if he could assist with luggage to the smooth check-in process with Kim. Carrollton always took great care to ask how our family is doing and personally delivering packages to our room that were ordered do to an extended stay. Everytime we saw him he had a smile on his face that was genuine. Every morning we were here Chris was constantly keeping the elevators and property maintained and sparkling clean, as well as giving us a welcome to the property and asking how everything was going. Our housekeeping, Micaela, was exceptional with attention to detail. She always said hello and was very friendly. Veronica in the restaurant will brighten your morning, every morning, with a wonderful smile and attitude. The front desk staff are all very well trained with great detail given to customer service. Dawn will ALWAYS brighten your day when she says good morning and is always asking how you are doing as well as how is your stay going. It is my opinion that Tyjuan should be moved into management as he is without a doubt. He is always trying to assist guests and extremely good at his position. I'd say the ladder needs raised for this young man. I can not say enough positive about your properties cleanliness, comfort, location and most importantly your staff. They all are the epitome of exceptional at their position, above and beyond. Thank you very much to whomever does the hiring and training at this location because they have made what is not a vacation stay feel as if it were. Ken Smith…
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Review collected in partnership with this hotel
Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded May 1, 2023
Dear KSmith122, Thank you for the excellent review and particularly for complimenting our staff. Every member of our team is devoted to ensuring our guests' complete comfort and satisfaction, and we are delighted to know we exceeded your expectations! We will surely share your compliments with our team. Thank you again for being our guest, and we look forward to welcoming you to Hotel Indigo Baltimore Downtown in the future. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Warm and welcoming environment. I felt safe my daughter and I. Rooms are clean bathrooms are nice aesthetically & tidy. Staff is friendly and attentive. All requests were granted & timely. Satisfied with my stay. I would recommend! I will be back!
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Review collected in partnership with this hotel
Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded Apr 25, 2023
Dear AbundantGoddess, Thank you for being our guest and for taking the time to review your experience at Hotel Indigo Baltimore Downtown. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk helpful, bartender friendly. Great food and bar selection. Trendy and clean hotel. Room is fashionable comfortable & immaculate. Extremely quiet and cozy room too. Location is prime. Good find on priceline!
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Review collected in partnership with this hotel
Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded Apr 24, 2023
Dear Colleenwink, Thank you for the excellent review and particularly for complimenting our staff. Every member of our team is devoted to ensuring our guests' complete comfort and satisfaction, and we are delighted to know we exceeded your expectations! We are also happy to know you liked our convenient location, comfortable accommodations, and the delicious food we serve at our in-house restaurant, Poets Modern Cocktails And Eats. Thank you for being our guest, and we look forward to welcoming you to Hotel Indigo Baltimore Downtown in the future. Safe Travels, Eric Reyes, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent boutique hotel, very clean and close to nice area (Mt Vernon). The room was comfortable. The restaurant inside the hotel is great. Hotel should warn visitors that it is not safe to walk to the harbor from there, as there are many sketchy areas downtown. Mt Vernon is a nice area with a few restaurants.
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: Do not walk to harbor from there ! unsafe areas nearby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded Apr 18, 2023
Dear katal, Thank you for sharing your experience at Hotel Indigo Baltimore Downtown and highlighting our property's key features. We are delighted to know your dinner at Poets Modern Cocktails & Eats was perfectly prepared and served! We are also glad you loved our ideal location and comfortable accommodations. Thank you for staying with us, and we hope you will make us your hotel of choice on your next trip to the area. Safe Travels, Eric Reyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$157 - $284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel mount vernon, mount vernon baltimore
FORMERLY KNOWN AS
Mount Vernon Hotel
LOCATION
United StatesMarylandBaltimoreDowntown
NUMBER OF ROOMS
162
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Claim Your ListingHOTEL INDIGO BALTIMORE DOWNTOWN, AN IHG HOTEL $93 ($̶2̶2̶3̶) - Updated 2023 Prices & Reviews - MD
Frequently Asked Questions about Hotel Indigo Baltimore Downtown, an IHG Hotel
Which popular attractions are close to Hotel Indigo Baltimore Downtown, an IHG Hotel?
Nearby attractions include The Walters Art Museum (0.09 miles), Basilica of the National Shrine of the Assumption of the Blessed Virgin Mary (0.05 miles), and Washington Monument and Mount Vernon Place (0.2 miles).
What are some of the property amenities at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Indigo Baltimore Downtown, an IHG Hotel?
Conveniently located restaurants include The Helmand, Sotto Sopra, and Mick O'Shea's.
Are there opportunities to exercise at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Is Hotel Indigo Baltimore Downtown, an IHG Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Baltimore.
Are any cleaning services offered at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Baltimore Downtown, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.