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Hotel Indigo Baltimore Downtown, an IHG Hotel

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24 West Franklin Street, Baltimore, MD 21201
Lowest prices for your stay
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$143
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Free cancellation until 08/14/22
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Traveler (297)
360
Panoramas (9)
Room & Suite (192)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Baltimore Downtown, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 72 hotels in Baltimore
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.5
Travelers' Choice
The cultural heart of Baltimore beats loudly at Hotel Indigo® Baltimore - Mt. Vernon. Our neighborhood is a hub of Charm City history and arts, and our boutique hotel reflects the area's vibrancy with every detail. Relax with a book (by hometown author Edgar Allan Poe, perhaps) in our lobby library. Sip a locally sourced cocktail at our restaurant, Poets Modern Cocktails & Eats. Sleep under a literary-themed mural in your guest room. And step outside to explore all Mt. Vernon has to offer, from the Washington Monument of Baltimore to the Walters Art Museum. We also offer easy access to top Baltimore attractions including the Inner Harbor, Oriole Park at Camden Yards and the National Aquarium. For business travelers, we have more than 4,000 square feet of versatile meeting space and close proximity to the Baltimore Convention Center and major companies such as IBM, Under Armour and Transamerica.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Parking garage
Wifi
Restaurant
Breakfast available
Happy hour
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Trendy
Languages Spoken
English, Spanish
1031Reviews32Q+A100Room tips
Traveler rating
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Most Recent
Diann wrote a review Yesterday
Baltimore, Maryland1 contribution
We reserved a block of rooms for my son's wedding and were very pleased. The rooms were just as we expected, simple and clean. The staff was very accommodating, pleasant and friendly. Everyone was pleasant and eager to help us and answer questions, from starting with Daniel in the planning phase to the front desk juggling the chaos and changes as family and friends arrived to the bartenders who stayed open late for us both nights to the porter who helped us get on our way at the end of the weekend. I highly recommend Hotel Indigo!
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded today
Diann, thank you for choosing Hotel Indigo Baltimore Downtown for the special occasion. We are pleased you liked your clean accommodations, and appreciated our associates, especially Daniel, for their excellent service. We are thrilled that you all left with wonderful memories to cherish. Thank you again; we look forward to your next visit. Safe Travels, Eric Reyes General Manager
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Ryan S wrote a review Yesterday
3 contributions
We had a great stay in the two level suite which was incredibly reasonably priced and very comfortable. The hotel restaurant and bar is very nice and the breakfast option was super reasonably priced if you added it to your initial reservation it was a no brainer. Definitely recommend this hotel!
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Review collected in partnership with this hotel
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded yesterday
Thank you for recommending Hotel Indigo Baltimore Downtown to future travelers. We are pleased you liked your comfortable accommodations, appreciated our restaurant, Poets Modern Cocktails and Eats, and enjoyed the breakfast. Providing an exceptional visit to every guest is what we strive for every day, and we look forward to seeing you soon. Safe Travels, Eric Reyes General Manager
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Jerel J wrote a review Aug 7
1 contribution
I want to give a special shout out to Rachelle, Guest Relations Manager, Kathleen, Guest Relations Supervisor, and Fatima with the front desk for all of their hard work and excellent communication while I was planning my surprise proposal to my now fiancee. I had been in communication with these incredible members of staff for the past month putting everything together. They directed me to a florist that provided rose petals and roses to decorate the room, they arranged for a bottle of champagne to be chilled with glasses ready to celebrate, but most of all, after I popped the question on our first night and had the rest of the trip to celebrate, they were honestly and genuinely happy for us and happy to be a part of the experience. They, along with Derek who has been such a great help as well, did an incredible job decorating the room and setting the scene for a memory that my fiancee and I will cherish for the rest of our lives. Some of the highlights of our trip honestly were the times we passed the front desk and they were so happy and excited and wanted to share in our joy. Having people like them who are so enthusiastic, warm, and welcoming increases our own happiness and makes everything even more special. I cannot thank them enough for everything, it was perfect for the two of us. The hotel itself is beautiful and elegant, with a great modern aesthetic and vibe. The entire team seem happy to be there and the hotel exudes a bohemian spirit. The room was well furnished, with a beautiful corner location with an excellent view of the city. Clean, comfortable, and a wonderful place not only to rest and relax, but to celebrate as well. Thank you to the hotel for the wonderful accommodation, and thank you to the team who truly embody the spirit of hospitality.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded yesterday
Thank you for choosing Hotel Indigo Baltimore Downtown for your special day. Your compliments were a pleasure to read, particularly about our excellent associates, Rachelle, Kathleen, Fatima, and Derek. We also appreciate you mentioning our beautiful hotel and comfortable accommodations. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. We are thrilled you enjoyed your stay, and we look forward to welcoming you soon. Safe Travels, Eric Reyes General Manager
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EdWanCA wrote a review Aug 5
1 contribution
Very friendly staff. Great restaurant that opens till late- we were even treated with a live jazz band. The room was decent size; bathroom very clean and updated. AC is quiet. Beds are comfortable. Highly recommended!!!
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 4 days ago
Thank you for recommending Hotel Indigo Baltimore Downtown to future travelers. We are glad you liked your clean and comfortable accommodations and friendly associates and loved our restaurant. Providing an exceptional visit to every guest is what we strive for every day, and we look forward to seeing you soon. Safe Travels, Eric Reyes General Manager
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o9h9y93oo wrote a review Jul 2022
Phoenix, Maryland2 contributions1 helpful vote
The Hotel Indigo is a Haven in the middle of the City -- especially when a major storm eliminates electricity for almost a week! Hotel Indigo is peaceful, clean, modern. The ambience is calm and calming, the decor is nice, the furnishings are thoughtful and comfortable. Great space.
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Review collected in partnership with this hotel
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 3 weeks ago
Thank you for being a guest at Hotel Indigo Baltimore Downtown and sharing your experience. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our well-maintained property. It was a pleasure to host you, and we look forward to your return visit. Safe Travels, Eric Reyes General Manager
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Crystal S wrote a review Jul 2022
1 contribution
I will say the front desk clerk was kind, and that’s where my gratitude ends. Lobby carpets were filthy, I mean filthy. The shower water took fifteen minutes to get warm. We had to stand outside for 45 minutes because someone pulled fire alarm. The sheets on my bed had large yellow stains all over them. The manager was rude when I inquired about transportation methods. And top it all off, the sliding front door was struck, so we had to use a side door to come in and out. I will never stay at this hotel again. Lesson learned.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 3 weeks ago
Thank you for taking the time to share your review. Our main aim is to provide thoughtful hospitality to our guests; therefore, we regret this was not your experience. Your feedback is valuable as it helps us improve our service moving forward. We also apologize for the cleanliness and maintenance issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience. We are grateful for your patience, and we hope you will consider a return visit so we can make it up to you. Safe Travels, Eric Reyes General Manager
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laurence g wrote a review Jul 2022
4 contributions2 helpful votes
What a super hotel. The staff make this a very pleasant and relaxed place to stay. We had a terrific room with a separate seating area so lots of space. Housekeeping is excellent. We enjoyed terrific breakfasts and the bar was fun too. Umbrellas on loan to stay dry. Loved it!
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 3 weeks ago
Laurence, thank you for choosing Hotel Indigo Baltimore Downtown and for your perfect rating. We are thrilled to learn that you thoroughly enjoyed our spacious accommodations combined with outstanding service from our associates. We appreciate you highlighting your breakfast experience and the time spent at the bar. It was a pleasure hosting you, and we look forward to your next stay. Safe Travels, Eric Reyes General Manager
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Chyna Q wrote a review Jul 2022
1 contribution
Fatima and her team were so kind and truly dedicated to making sure my room was spotless and to my liking. Milsa was also so sweet and helpful, as well! The housekeeping staff is truly in amazing hands with Fatima. She deserves a raise!
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 4 weeks ago
Thank you for the excellent review and particularly for complimenting our staff. Every member of our team is devoted to ensuring our guests' complete comfort and satisfaction, and we are delighted to know we exceeded your expectations. We will surely share your compliments with each of our associates mentioned. Thank you for being our guest, and we look forward to welcoming you to Hotel Indigo Baltimore Downtown in the future. Safe Travels, Eric Reyes, General Manager
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Sherricca wrote a review Jul 2022
Cocoa Beach, Florida1 contribution
Antonio was so kind and very greet able. He had alot of people over night alone but there was no bother in his character he still took care of everyone with a smile. My flight was late landing and I'm thankful that i came across a nice caring person while booking my stay.
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Review collected in partnership with this hotel
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded 4 weeks ago
Sherricca, thank you for being our guest at Hotel Indigo Baltimore Downtown. Your compliments were a pleasure to read, particularly about our associate, Antonio. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. It was our pleasure hosting you, and we look forward to welcoming you on a future visit. Safe Travels, Eric Reyes General Manager
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Erikagraham wrote a review Jul 2022
1 contribution1 helpful vote
We love everything about this experience from the front desk staff Jemal to the cleanliness of the room, the detailed shower heads, high ceilings, dog friendly, and the price was right. Highly recommend!
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Review collected in partnership with this hotel
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Guest Service Manager, Guest Services / Front Office at Hotel Indigo Baltimore Downtown, an IHG Hotel
Responded Jul 4, 2022
Erikagraham, thank you for taking the time to post your excellent review of our upscale, boutique Hotel Indigo Baltimore Downtown! We are thrilled you loved all the aspects of our property especially our spotless rooms, pet-friendly facility, and affordable rates. We will surely share your compliments with Jemal for a job well done. We hope we will have the pleasure of welcoming you again whenever your travels bring you to Baltimore. Safe Travels, Eric Reyes General Manager
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PRICE RANGE
$159 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel mount vernon, mount vernon baltimore
FORMERLY KNOWN AS
Mount Vernon Hotel
LOCATION
United StatesMarylandBaltimoreDowntown
NUMBER OF ROOMS
162
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Frequently Asked Questions about Hotel Indigo Baltimore Downtown, an IHG Hotel
Which popular attractions are close to Hotel Indigo Baltimore Downtown, an IHG Hotel?
Nearby attractions include The Walters Art Museum (0.09 miles), Basilica of the National Shrine of the Assumption of the Blessed Virgin Mary (0.05 miles), and Washington Monument and Mount Vernon Place (0.2 miles).
What are some of the property amenities at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Indigo Baltimore Downtown, an IHG Hotel?
Conveniently located restaurants include The Helmand, Sotto Sopra, and Cazbar.
Are there opportunities to exercise at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Is Hotel Indigo Baltimore Downtown, an IHG Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Baltimore.
Are any cleaning services offered at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Baltimore Downtown, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Baltimore Downtown, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.