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Hotel Indigo Baltimore Downtown

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Hotel Indigo Baltimore Downtown
Hotel Indigo Baltimore Downtown
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322 Reviews from our TripAdvisor Community

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Showing 310: English reviews
New York City, New York
Reviewed 3 days ago NEW

Stayed in Duplex room 105 for 2 nights for my birthday. The room is nice but not functional. On the first floor, there isnt a closet nor any hooks to hang your coats so you end up draping them over chairs. The bathroom has one towel hook in the shower so you end up leaving your dirty towels on the...

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Helpful?
Thank michellerenee205
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Thank you for being our guest and for the constructive comments provided. On behalf of our entire team, please accept our apologies for not living up to expectations in regard to the layout of your room and your overall stay. I will share your observations and concerns with my management. We hope you and your family will give us an...

Chestertown, Maryland
Reviewed 4 days ago NEW

My husband and I stayed here after Thanksgiving for a little weekend getaway. The customer service was excellent- I had a dress being sent to me via UPS at the hotel and the staff made sure it was waiting for me when I arrived. At our request, they also put us in a room on a higher floor with a...

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Helpful?
Thank liveland01
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

We are delighted our upscale, boutique Hotel Indigo Baltimore Downtown offered you and your husband a perfect getaway. We appreciate you complimenting our staff as they are devoted to ensuring the complete comfort and satisfaction of our guests. It is also nice to know you loved your room and enjoyed the view as well. Thanks again for a great feedback,...

Warwick, Rhode Island
Reviewed 4 days ago NEWvia mobile

I recently stayed at the Indigo for a six week business trip and could not have been more pleased. Hotel is beautiful and clean but the real award goes to their staff! The receptionist at the front desk always checked to see how my day was going, the bartender was on point with great dinning recommendations and there was always...

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Helpful?
Thank rhody143
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Our thanks for evaluating your extended stay at Hotel Indigo Baltimore Downtown during your business trip to our area. Every member of our team is devoted to ensuring the complete comfort and satisfaction of our guests, and we are delighted to know we exceeded your expectations! I will definitely share your compliments with my Front Desk team, Bartenders as well...

Maryland
Reviewed 6 days ago NEW

Lovely room, small but very well designed for efficiency of space. Clean and comfortable. All appliances worked well, no problems. Staff very helpful and friendly. Terrific shower! Working Wifi, comprehensive TV - really very happy here. I will return!

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Helpful?
Thank picc47
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

I am so happy to read about your wonderful stay at Hotel Indigo Baltimore Downtown. Thank you for sharing the highlights of your stay with the fellow travelers and we are pleased how much you loved your clean and comfortable room along with an outstanding service from our staff. t was a pleasure having you as our guest, and we look...

Pittsburgh, Pennsylvania, United States
Reviewed 1 week ago

I have never stayed with this brand before, so I specifically made a point to stay here. I purchase a suite as the price was very reasonable. The hotel is located in an up and coming neighborhood. At first I thought the neighborhood was a bit unsafe, but once I became familiar it seemed pleasant. The hotel is a bit...

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Helpful?
Thank Ryan H
ManagerX1, Manager at Hotel Indigo Baltimore Downtown, responded to this review

Thank you for sharing your experience at Hotel Indigo Baltimore Downtown. We are glad that you liked the great value we offer for the price, our convenient location and courteous associates. It is also good to read that you were satisfied with your room, but we even appreciate all your observations and suggestions for it and have noted them down....

Detroit, Michigan
Reviewed 1 week ago

We've stayed in other Indigo hotels and have always been very pleased. This was no exception. Lovely and charming room was spacious and very convenient. I like the sustainability features such as reusable mugs and adaptive reuse of an historic building.

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Helpful?
Thank Kirsten L
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Thank you for choosing Hotel Indigo Baltimore Downtown and for your awesome review. We are delighted you had an excellent stay and loved your clean, comfortable, and spacious room. It’s so nice to read that our location in the historic Mt. Vernon neighborhood was perfect for your needs -- convenient to the Inner Harbor and many points of interest, but...

Atlanta, United States
Reviewed 1 week ago

We used this hotel for 2 days of business meetings for 40 retailers. Hotel Indigo gave great service, communication was on par and everything was prepared. The restaurant vouchers worked really well, rooms were comfortable as well as lovely and location great for quick urban walks.

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Helpful?
Thank Leslie T
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

We are so glad you chose Hotel Indigo Baltimore Downtown for the meeting purpose. We are delighted our flexible, upscale facilities, outstanding service and central location in Baltimore made the event a superb success. I am thrilled to read we met all of your expectations, and we hope to be your first choice when planning another event. Safe Travels, Jason...

Charleston, South Carolina
Reviewed 1 week ago

I went to visit family in Baltimore, and they recommended this hotel. Great choice. I got a lovely corner room that included all the amenities. The staff went above and beyond. Of particular note was Shelana McNeil. She made certain the room was to my liking, and if I needed extra supplies, she was happy to oblige, and in a...

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Helpful?
Thank _geeperla
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Thank you for making us your preferred hotel in Baltimore. We are happy you came back to see us and appreciate your wonderful comments! It's great to know you found everything you need here to ensure a relaxing stay, and especially enjoyed your corner room along with the in-room amenities and the exceptional service from Shelana. We appreciate you recommending...

Princeton, New Jersey
Reviewed 1 week ago via mobile

My boyfriend and I stopped here on Thanksgiving Eve on our way to Richmond. I loved this hotel. Parking was simple and cheap. The staff were some of the friendliest and most helpful people I've ever met at a hotel, and I work in hospitality. The bed was delicious. I wish we could have slept in later!! We may be...

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Helpful?
Thank kostopchuck
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

It was a pleasure to welcome you to Hotel Indigo Baltimore Downtown recently. Thank you for mentioning how much you enjoyed our hospitality and the attentive service from our associates. We work hard to create a friendly atmosphere and are delighted to know you and your boyfriend had an amazing time with us, and got a great night’s sleep while...

Reviewed 1 week ago via mobile

Great location, easy parking, spotlessly clean, wonderful room service, best bang for your dollar of any hotel, but the staff really make this place. Everyone is professional, helpful and nice as pie. Can't think of one thing I didn't love. Will be back.

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Helpful?
Thank Richard W
ManagerX1, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

It was a pleasure to read you and your family had a wonderful time recently at Hotel Indigo Baltimore Downtown, and we appreciate the terrific remarks! We're delighted to know we were able to impress you with our location, immaculate facilities, the great value we offer and to top it up with exceptional customer service. I will definitely share your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo Baltimore - Mt Vernon is located in the heart of the city, our uniquely designed hotel is one of a kind; and we want your experience to be as personalized as possible. Hotel Indigo offers all the amenities you have come to expect in an upscale, independent, boutique hotel. From our complimentary wireless internet to the full service restaurant and service that is second to none. Let us help you make our visit more enjoyable, helping you to get to know our neighborhood, we will recommend some fantastic independent restaurants and help you find your way, like a native. Walking down the cobblestone sidewalks, skirted by rows of elegant brownstones, ornamental wrought-iron gates and manicured greenery, it's impossible not to be enamored by the timelessness and quirkiness of Mt. Vernon. Between the architecture, marble and monuments, you might think you've been transported to turn-of-the-century Europe. But behind the conventional facade, a lively eccentricity radiates from nearby Johns Hopkins, and it's anything but old fashioned. In face, this neighborhood has always been a forward-thinking place, defined early on by a dynamic network of social clubs. We're talking about the city's movers and shakers - the bankers, presidents, preservationists - and they gathered often in the name of culture, cocktails and creativity. You could say it all began with George Peabody's institute, which ignited the cultural movement of the 19th-century Baltimore. Housing over 300,000 volumes, it's easy to see how the "Cathedral of Books" was the catalyst for dozens of cultural clubs that soon shaped the community. Modern scholars stood on the checkerboard marble floor in awe, staring up at the six stories of hardback knowledge wrapped in intricate ironwork. Often times, club members were so inspired by the Peabody's string aesthetic they hired many of the same craftsmen to design their own breathtaking gathering places just steps away from the institute. Here, at the center of Mt. Vernon's social scene, you can see a lady reaching for her delicate perfume bottle, about to play hostess to Baltimore's elite. Mingling downstairs, a gentleman raises his glass, welcoming his distinguished guests. The opulent drawing rooms of these stately homes were a nice fit for the club craze sweeping through Mt. Vernon. Whether you were interested in German lore, literature or laying bricks, there was a club for it. At one point The New York Times declared, "Baltimore has club fever!" From five-course holiday feasts to festive performances by the Vagabond Players theater group, the great windows of the many clubs offered glimpses for passersby, as they still do. One group enjoyed attention way more than the others. Easily the most colorful of the bunch, The Charcoal Club, was founded with an independent streak on the fringe of conservative culture by artists who were fond of drawing from live models, as they did in Paris. This club particularly enjoyed practical jokes, poker nights and feisty battles with the Baltimore Museum of Art. They went so far as to invent an artist, I.L. Glutz, who like today's Banksy, was never seen, but whose paintings were discovered mysteriously several times a year, usually in alleys or attics around town. So, a slightly twisted love of art brought them together, and their individuality set them apart. It's with today's generation of social renegades that the essence and energy of Mt. Vernon's club culture lives on. Even though time seems to stand still in the unmovable bricks and cobblestones, these streets were paved with the intention of leading the way for those who live by their own rules. They are the new class of creatives, undeterred by those monumental shoes to fill and determined to do things their way. ... more   less 

Additional Information about Hotel Indigo Baltimore Downtown

Address: 24 W Franklin St, Baltimore, MD 21201-5006 (Formerly Mount Vernon Hotel)
Location: United States > Maryland > Baltimore > Downtown
Price Range: $102 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo Baltimore Downtown 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Hotel Mount Vernon
Mount Vernon Baltimore
Hotel Style:
#2 Family Hotel in Baltimore
#4 Luxury Hotel in Baltimore
#6 Best Value Hotel in Baltimore
#9 Romantic Hotel in Baltimore
#12 Business Hotel in Baltimore
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Indigo Baltimore Downtown staff and other travelers.
19 questions
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Questions? Get answers from Hotel Indigo Baltimore Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on a higher floor with a view out!”
 of 5 bubbles liveland01, 4 days ago | Read review
“Higher floors are always better, away from the elevator and stairways.”
 of 5 bubbles 362ryanh, 1 week ago | Read review
“I have stayed a number of times, but got a corner room this time which seemed a little nicer.”
 of 5 bubbles _geeperla, 1 week ago | Read review
“Living Room”
  • Living Area - Entire Room was crazy spacious!
  • Stairs from bedroom to sitting area/bathroom
  • Bedroom on 2nd Floor of Bi Level
 of 5 bubbles melissalC9706HL, 3 weeks ago | Read review
“all rooms are great”
 of 5 bubbles flyguyhk, 3 weeks ago | Read review
5 of 5
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