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Cheaper
Average
Higher
About
4.0
#22 of 66 hotels in Baltimore
Location
4.7
Cleanliness
4.5
Service
4.3
Value
3.9
Tucked in Harbor East near the famed Inner Harbor in Baltimore, Maryland, Baltimore Marriott Waterfront offers guests an unsurpassed location to explore the vibrant city of Baltimore. Our top-rated waterfront hotel in Baltimore is superbly situated in the Harbor East district, home to the city's best dining and nightlife opportunities. Upon arrival, guests will be delighted to discover spacious, well-appointed rooms with perks, including luxury bedding, high-definition TVs, and stunning water views. Additional hotel amenities include a 24-hour fitness center. Boasting a staggering 50,000 square feet of event space and situated near the city's Convention Center, our hotel is ideal for business travelers to Baltimore. Families, too, will appreciate our superior location near local attractions like Camden Yards. Head towards the water and see why Baltimore Marriott Waterfront is the perfect option for business and leisure travelers.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled in a prime location, the Baltimore Marriott Waterfront is lauded for its proximity to downtown charms and rich historical context. While many guests relish the harbor views and exclusive club access, a few find the fitness center and valet service below expectations.
The accommodations are routinely celebrated for their cleanliness and comfort, with the housekeeping staff earning accolades for their meticulous efforts. Despite occasional service hiccups and concerns over hidden costs, the luxurious atmosphere and spacious rooms leave a lasting impression of stately elegance.
Location
Central
Atmosphere
Luxurious
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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Stayed here for a real estate summit/conference because they were offering a discount for summit guests. It was convenient with the conference being where we were staying.
Pros: Updated, clean, modern, stylish rooms Comfy bed and pillows Huge television and refrigerator Great view of Baltimore harbor Cool restaurant/bar area Request things from your phone like soap and towels, and check in from phone to get a mobile key and there’s no need to even stop at the front desk
Cons: $26/parking WiFi is not free No microwave in the room (I’ve stayed at more affordable places with a refrigerator, microwave and free WiFi) The sliding barn door on the bathroom is trendy and all, but gives zero noise privacy and the light shines through the glass, blinding the other person sleeping in the dark room The smoke detector or whatever it was, mounted on the wall facing our beds, was blinking a white light all night like a tower so planes don’t hit it
Overall this hotel is very nice and obviously modern and trendy BUT the parking and WiFi thing was a big put-off for me, especially with the prices you pay per night. Seems greedy and unnecessary to charge for WiFi in 2020. Also, give hotel guests some kind of discount for parking (I was told the parking garage is run by the city). Those two things alone will make me look into other hotels next time we’re in Baltimore. If you don’t care about spending $80+ in parking and $12/day for WiFi, and are traveling alone, you might love it here.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, Manager at Baltimore Marriott Waterfront
Responded Feb 22, 2020
Dear Nicolellyn, We cannot thank you enough for choosing our hotel and for taking the time to share your detailed and insightful feedback. We were disappointed to learn we fell short of providing you with an outstanding experience. Please accept our apologies as well as assurance that your concerns have been noted and will be addressed. We want to be known for our excellent customer service and comfortable accommodations, so we hope to be given the chance to make your next trip to the area a total success. Thank you for being our valued guest. Please travel safely. Julie Codus Director of Sales and Marketing
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This hotel is in a great location. The room is very clean and the view from the 26th floor is amazing. As others stated the bathroom situation is interesting as it is not private at all. My frustration is that I requested extra towels and a blanket in the early afternoon (4 pm upon checkin), which we honestly should have had already as we booked for 2 adults and 2 kids, but only 2 towels...and no sort of extra blanket for the “sofa”. Honestly this really should not have been a room that showed up when I put in for this many people because it doesn’t really accommodate us at all. My son is not happy to sleep on this “sofa” which is hard as a rock and has no bedding. And our other child Is squished in the bed with us. At 8 pm after a trip to the desk and another phone call we still didn’t receive what we needed until 8:20. The room was very warm all night despite what we set the thermostat on, then our alarm was set by the previous guest and went off at 5:30 am, waking us all after a late night due to not having blankets and towels. Also, since this room doesn’t really accommodate 2 adults and 2 kids, no one slept well. This is a beautiful hotel aesthetically with a great location, but sadly I do not think we will stay here again.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, Manager at Baltimore Marriott Waterfront
Responded Jan 2, 2020
Dear stacyl444, Thank you for choosing the Baltimore Marriott Waterfront. While we are glad you loved our location and the beautiful views of Baltimore Harbor from your room, we are sorry for the unsatisfactory service you received during your stay. We will share your feedback with our team to ensure we better serve our guests'. Moreover, we apologize that you and your family did not have a comfortable sleep. We hope you will consider staying with us again so we can provide you with the exceptional stay you should have experienced on this visit. Julie Codus Director of Sales and Marketing
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Waterfront hotels and restaurants tend to be overpriced and low in amenities or service, this Marriott is no exception. We were there to attend a wedding and did not stay overnight, mainly due to the price point. During the times of pandemic, many businesses do not have well trained staff, we experienced that here as well. Dinner tables and buffet lines were poorly serviced with hardly anyone showing up at times. I asked quick questions to couple of personnel, those were simply ignored. Self parking is either in a third party owned garage, $25, or valet paeking, $46. Self parking happens at "Public parking", which is on the 5th and 6th floor of the garage, those floors are not even reserved by the hotel. Parking on lower floors will invite a tow truck, I was told by a passerby, we must choose the 5th or 6th, but that important info was not shard by the hotel reception when I called them twice. There is not even a single car park with disable parking tag owned by the hotel, shame on them. A room typically costs $300+ incl taxes. If I plan to spend a night at Baltimore harbor, I'll look for something that costs half as much and is just steps from the harbor.
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in was efficient and respectful. The elevators were quite clean and reliably fast. Our room had a lovely view, we were upgraded to a harbor view. Baltimore can rival any city with it’s night view. Room was quite clean, well lite and well laid out. The beds were extremely comfortable with comfortable linens. 4 king sized fluffy pillows on each bed really make for a comfortable sleep. Ever been to a JW and had flimsy flat pillows, where you have to stack them just to get one pillow? This extra touch was appreciated. The bathroom towels were soft and large. The intuitive lighting in the closet and bathroom very nice. The coffee station was fully stocked with tea too! And the light there meant I could actually see what I was doing. A fridge meant my beer from the Guinness visit was cold. The hallway carpet and light was tasteful, instead of the early Las Vegas or palace of Versailles style I usually experience and deplore. The location is great, the valets were great. They forgot about us and quickly did all they could to make it right. Hey having the door opened for me in my Subaru it’s kinda nice. My only complaint was breakfast was a bit high priced, more worth $16 rather than $20. But hey who’s quibbling over 4 bucks…well technically I’m. I just ate more bacon to get my money’s worth. Just an overall great hotel, not overly fancy or showy. Just thoughtfully designed and respectfully serviced which makes it fantastic.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Room Tip:The harbor view is worth the price
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We've stayed at this hotel on 3 prior trips to Baltimore. After reading recent reviews, we called prior to arriving to ensure that they could accommodate our SUV in their parking and that valet was available. We were assure that valet would be working on our arrival date because it was the 4th of July weekend. The location is right on the waterfront and we were on the top floor with amazing views of the water and Four Seasons hotel and pool. The large windows in the room are the perfect addition to the hotel room decor. The rooms are clean and renovated.
Please note that the door to the bathroom does not lock and has an awkward crack that allows children to get in and peak in on their parents. This is important for travelers like us, who are visiting with children. Also the hot water setting on the sink was weird to get to the right setting.
We didn't eat any meals at the hotel (food choices were limited due to covid), as we took advantage of the proximity to Fell's Point (breakfast at the Blue Moon Cafe) and Little Italy (lunch at Amicci's). We also enjoyed crabs at LP Steamers. The Baltimore food scene is worth the visit alone.
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room had a beautiful view. We had a king suite. It cost about $500 per night. We were there five days the maid never cleaned the room emptied the trash or left clean towels. There was no room service and all of the restaurants were closed. We won’t be staying there again.
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Date of stay: October 2021
Value
Service
Sleep Quality
Room Tip:They call the room a suite but all it had was an old lumpy sofa.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WARNING ⚠️: Check your bill very carefully. Bait and switch rate increases and system "errors" with no explanation or apology.
Worst experience I've had at a Marriott property. The front desk manager, Nirva Dahal, was a real jerk about rectifing several "errors" they made in overcharging me for the room and valet parking. She said, "I don't want to call you a liar, but show me proof the rate is wrong." What in the gaslighting techniques is that?? Ms. Dahal interpreted me several times during the conversation and didn't lift a finger to take notes for follow-up or call the Ambassador team (who made the resources on my behalf). They charged me twice for valet parking in one night; Ms. Dahal suggested that I had two cars or a visitor before admiting that the valet system has been making errors. Again, no apology.
The property itself is only desirable due to location and views. They have minimal amenities: no pool, the Concierge lounge continues to be closed due to COVID. The restaurant is short staffed and has a limited menu. We were given breakfast vouchers for $50 because of the Concierge lounge being closed. Then they changed the breakfast options from a la carte to buffet style only without warning (charging $28 per person). So the breakfast voucher for two was useless.
Holes in the towels, the bathroom doors don't close all the way...minor inconveniences, but for what they charge, unacceptable.
Do yourself a favor and stay at another property. Far too many beautiful properties close by to have to deal with foolishness.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Baltimore Marriott Waterfront
Responded Aug 11, 2022
Thank you for the time you've taken to express your concerns to us. We apologize wholeheartedly for accommodations and amenities that didn't provide the value you expected. It was never our intention to accuse you of being untruthful about additional charges to your card, and we'll discuss the incident with the team member you mentioned. Your feedback will enable us to improve our guest experience. Having said that, we're glad our location was convenient for you. We appreciate you reaching out and wish you safe and pleasant travels. Sincerely, Property Leadership
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We stayed at this hotel for a long weekend. The view was amazing and the room was clean upon arrival. We used valet service - which was convenient. The bell hop service was extremely helpful unloading all bags and bringing them to the room. The one downsize here was that there was no room service or maid services. The one perk about staying at a hotel is new towels and a clean room everyday - this did not happen. After only a few days with no service the room did start to feel dirty to us. Breakfast was chaotic, there were several weddings and parties staying there with sections blocked off and limited space for others.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip:There is valet service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a flight from BWI the next morning a decided to spend the night in the Inner Harbor after taking in a baseball game. The self-parking option was very nice, with the garage being just next door. Coming from the garage, you end up on the second floor of the hotel and need to go down a level to the lobby to check in. We didn't realize this and missed the elevator and ended up wandering the second and third floors (meeting rooms) before finally finding an employee who directed us where to go (the escalators were blocked). Upon finding the check-in desk, we were greeted by a very friendly host who checked us in. We had booked a city-view room, and were pleasantly surprised when we could see both the harbor and the city (26th floor). The room was clean, quiet, and the bed was comfortable. We decided to eat in Little Italy, which was a short, five minute walk away, and have ice cream just around the corner. When we walked back, there was a concert across the way so we sat and enjoyed the music from the benches outside the hotel. Exploring the area a bit more, there were plenty of restaurants and shops along the harbor as well as a museum and a place to rent paddleboats. All in all, this is a great location and I would not hesitate to recommend the Baltimore Marriott Waterfront for a nice stay.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip:High floors, city view rooms are less expensive but also very nice!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Baltimore Marriott Waterfront
Responded Aug 8, 2022
Thank you for the outstanding rating of your recent stay at Baltimore Marriott Waterfront. We're glad you had a wonderful time with us and that you enjoyed our lovely views, friendly service, clean and comfortable accommodations, and excellent location close to many of the area's best restaurants and shopping. It's the best compliment knowing you recommend us to fellow travelers. Please allow us to host you again when you return to exciting Baltimore. Sincerely, Property Leadership
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Good hotel in a great location. The club level rooms are especially nice when facing the water. But the hotel is still playing covid theater. They have no room service and no club level amenities 'due to covid'. Makes no sense other than cost savings for the hotel owner. With a fully open restaurant and policy that doesn't seem to really require masks any longer there is not reason they can't bring these things back now. Prices are the same if not more than pre pandemic, but the service is still less than full service.
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Date of stay: November 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Baltimore area.
PRICE RANGE
$199 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
baltimore marriott waterfront hotel baltimore, marriott baltimore
LOCATION
United StatesMarylandBaltimoreLittle Italy
NUMBER OF ROOMS
754
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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