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Kimpton Hotel Monaco Baltimore Inner Harbor

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2 North Charles Street, Baltimore, MD 21201-3754
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Traveler (744)
Room & Suite (331)
Dining (62)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Hotel Monaco Baltimore Inner Harbor
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 74 hotels in Baltimore
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
In one of our nation's most distinctive cities, you'll find one of its most remarkable hotels. Kimpton Hotel Monaco Baltimore Inner Harbor, uniquely reflects the spirit of this vibrant, historical city. Situated in the landmark Baltimore & Ohio Railroad headquarters, built in 1906, our downtown Baltimore hotel provides an experience like no other. From our elegant three-story lobby, with its original marble floor and Tiffany stained-glass windows to each of our 202 beautifully appointed guestrooms and suites, Kimpton Hotel Monaco Baltimore Inner Harbor surrounds you with spacious, timeless style.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Happy hour
Special diet menus
Wine / champagne
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English
2,097Reviews24Q+A100Room tips
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LaToya wrote a review Feb 2021
2 contributions
I needed a little solo staycation, and was looking for hotels within an hour of DC that had jacuzzi tub in the room, and I came across Kimpton hotel Monaco. I've never had so many unacceptable things happen in a 48 hour hotel stay, so I'm here in hopes that someone from Kimpton corp will help improve this place. I'll start with the good: - The jacuzzi tub is everything I could have dreamed. It's the deepest I've ever seen in a private room, and the hot water never ran out. - The room itself was cute, but it's several years old, so no longer spectacular. Everything ages, and this was fine by me. - I called ahead to confirm my reservation and the guest services representative was very professional and a nice over the phone. What makes this NOT a 4-star hotel: - I pullled up directly in front of the valet, get out of my $50k car, and they don't acknowledge me. I see them, they see me, they see me see them seeing me, yet they don't open their mouths to greet or offer assistance. (If that joke when over your head, basically it was a stupid stare off). I had to speak first and ask for my car to be taken. They didn't seem to think anything was wrong with this behavior. No one was mean, just lacked service skills. I stayed two nights and this happened upon check in, and the one time I left my car with them the 2nd night (I did not do multiple in an outs). This is what costs $44/night. - I couldn't find anywhere that told me in advance there would be no coffee machine in the room. I don't know if this is a Covid protocol, but this should have been posted on the website. We are a culture that lives on coffee/tea all day, so to only have it during certain short times at the front desk is inconvenient. - There were all these strange lumps showing through the top sheet on the bed. Come to find out it was the filling of the duvet below. It apparently has been washed so many times, or incorrectly, that the filling clumped together throughout all the little squares. So the 1st thing you see when you look at the bed is all these odd clumps. The 1st thing I see when I pull back the covers to get in the bed is a hole in the sheet that would have been very obvious when the bed was being made. These linens should have been decommissioned already. - I checked in and got no spiel from guest services. I travel quite frequently and there's always topics that the check in person is required to go over with you to make sure your stay is as comfortable as possible. I was not told there was no coffee maker in the room. I was not told that the only restaurant on site was closed. I was not told where the fitness center was (even though I didn't come to workout). I was not told that I had to special request housekeeping... which really turned me off when I came back after being gone for 9hrs on my 2nd night and found the bathtub had not been cleaned, trash hadn't been taken, & dirty towels still in the corner. - Upon my calling guest services to find out why my room had not been cleaned, I learned (too late) that it was by request only. I was told that since it was 10 at night the housekeepers were gone already. This is a Kimpton hotel...why do they not have 2nd shift and a small 3rd shift of housekeepers? People make elevator spills and other messes 24/7. I was disappointed, and mentioned that I specifically came to this hotel because of the jacuzzi tub and I wanted to take a bath that night, but didn't have cleaning products to clean the tub since I used it the night before. I was placed on hold for a few moments, only for the guest services rep to return to the line and offer me a clean room that was a downgrade...with no jacuzzi to for the night. She was pleasant but my goodness was she even listening??? If I tell you my entire purpose of coming to this hotel was to soak in a jacuzzi tub, why would you offer me a solution that does not include a jacuzzi tub - and an insulting downgrade at that!? I am pretty certain not all of those $400/night king spa suites were rented, but that wasn't offered. Btw I was in a king spa room anyway, so I don't think that the qualities of the suite would have been that drastically different. She stated that she would talk to the manager in the morning, but as you will see from my next bullet, I never got to guest services to check out today. - There appeared to be 6 elevators, at least one was a dedicated service elevator, and 4 elevators were completely off. This left one elevator running on a weekend in a hotel that has 14 stories. During peek Sunday checkout, I called to have help with my bags, and I was told that there may be a small delay because the elevator was down. I understand that elevators go down, but you have 5 of them so why is only 1 on? I hurt my foot on a hike the day before, so I was not up for taking 9 flights of stairs to get down to check out. After waiting 30 minutes for a cab that had space, I finally got an elevator down. I went straight to the bellman, gave him my keys and told him I did not have time to go to the lobby to check out because I already wasted 30 minutes to even get out of the building. Outside, it was absolutely pouring raining, and guess who doesn't have umbrellas to help escort customers to their car...the $44/day valet, that's who.
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Date of stay: February 2021Trip type: Traveled solo
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whooieloo wrote a review Feb 2021
Raleigh, North Carolina6 contributions2 helpful votes
I stayed here one night in Oct.2020, I realize that it's strange times to stay at a hotel and there are limitations in place. I am a Spire Elite member with IHG and I will always stay at a Kimpton if I have a choice. This hotel is in an OK part of town and you can easily walk to the inner harbor and many resturants and shops. However I would not venture out on my own after dark in the area! The building is historic and there are many ornate details in the lobby but the hotel rooms are in desperate need of some updating. The room size is fine, I had a king deluxe (no upgrade was offered at check in) but the room itself felt shabby. The safe was broken, there was a ketchup stain on the window sill and on the pull out drawer by the mini fridge. The carpet looked old and in need of a good cleaning. The bed itself was comfortable and the bathroom was in decent shape. I think the hotel could be a nice place to stay if they would put a little effort in to sprucing up the rooms so that it felt fresher.
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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bonniel wrote a review Jan 2021
Dallas, Texas58 contributions18 helpful votes
The Baltimore Monaco is in an ok location - a few blocks too far from harbor for my taste, but still convenient. The building was an old railroad station and is simply spectacular! It oozes glimpses of past grandeur and elegance, and has been decorated beautifully, as have most Kimpton hotels. Our room - a corner suite with a fantastic bathroom with big jacuzzi bathtub - was also beautiful, but in great need of maintenance. Our heat was incredibly loud and banged all night, the wallpapers were all peeling, the refrigerator didn’t work, and the tv wouldn’t connect to hotel services. And, I don’t watch many hotel movies, but the charge was $20 which seems a bit high. The highlight of the hotel was the staff, working in very difficult times. Maybe because of COVID, they cut way down on staff, but there was only one person at the desk, doing checkins, concierge duties, selling items from the behind the desk convenience store, pouring glasses of wine, and fending all phone calls, even the housekeeping related ones. Just too much to ask of one person, but all the girls made it look easy! They were always happy and accommodating. Kudos especially to Melissa who goes above and beyond to make everybody happy and deal with so many issues. The other problem was the hotel was offering very inexpensive rates so tons of people were coming to party. As all restaurants were closed in Baltimore at the time of our stay, there was a constant stream of outside food and drink and so much trash around the hallways for poor housekeeping to deal with. I honestly felt sorry for everybody who was working that week. The morning coffee and evening wine by the fire was fabulous as usual, but our biggest issue was that there is no business center. We had to print off COVID results to fly and there was no way to do it! There are some things that should just be standard in a Kimpton hotel, and this hotel was lacking quite a few.
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Date of stay: January 2021Trip type: Traveled as a couple
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Rachel M wrote a review Jan 2021
Baltimore, Maryland11 contributions3 helpful votes
I've stayed at the Monaco several times over the last nearly 10 years. And it remains one of my favorite hotels b/c of the customer service and the bathtubs in the spa rooms and suites. That being said, it's sadly starting to look a little outdated (decor style was pretty popular like 10 years ago) and has not been as well kept up as it could be. Now some of this could be related to Covid, but it is sad to see it. My most recent stay had the handle pulled off a desk, some pretty bad damage to a nightstand, and part of the hardware missing from some pocket doors. Hotels get wear and tear, it's inevitable, and hopefully the General Manager will address it. Now to the good: the bathrooms are amazing. The huge bathtubs in the spa rooms and suites are to die for. Just heavenly. The bed is comfortable. And the staff are amazing. My first room smelled heavily of cigarette smoke, so I went to the front desk just hoping to get switched to a room of the same category. Without asking, was upgraded to a suite. And then when checking out, I mentioned the furniture issues and that I also found an acrylic nail in the bathroom. Waived my parking fees (only thing they could waive b/c the hotel had been booked with points and I didn't charge anything else). Again, didn't ask. They just did. If it weren't for the kind staff, I probably would have rated this a 3 star (which would have pained me having stayed here when it was well maintained). But they really need to fix up a lot of the rooms because this can be a truly gorgeous and lovely hotel.
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Date of stay: January 2021
Rooms
Location
Service
Room Tip: Book a spa room or above -- the bathtubs are amazing
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Scotty C wrote a review Jan 2021
Philadelphia, Pennsylvania2 contributions
Stayed in luxury suite spa. Room was large and quiet. Jacuzzi was very large and nice but had mold stains. Location was close to the harbor. King size bed was comfortable. Water was very hot. 2 tvs in room, ideal for kids. Hotel lobby is old fashioned but clean, would have been elegant 50 years ago.frer coffee but kid size cups. Valet attendants were very nice and helpful. Shout-out to Jacob. Disliked · This is a very long list and negatives far outweigh any positives. Executive summary sentence: this is a historic, outdated elegant hotel cheaply covered in outdated modern kempton attire. The phrase, "you get what you pay for" didn't apply here. For a "5 star hotel" you get a 3 star hotel with 5 star makeup on it. Check-in was annoying. Traveled with 1 small kid and a infant. Check in was at 4. Arrived at 3:15 and room wasn't ready. During the pandemic its concerning a room isn't clean yet before guest arrive. The room was rushed cleaned and it showed. Bed wasn't nicely made. White stain on couch. Hoping it wasn't a body fluid stain. The handle on the desk cosmetic drawer fell off. Windows had water damage and just looked ugly. Room only had 2 towels in it. The pillows on the comfy bed were like deflated air bags. You need 3 of their pillows combined to make 1 standard pillow. The pull out couch bed was HORRIBLE. Stiff, hard, and it came with a very thin blanket just like the blankets you get at Army basic training. Oh ya and no pillows for the pull out. Call the service desk for more towels and extra pillows and blanket for the pull out. Got the towels but that was it. Room was quiet except for the expected loud outside noise of downtown Baltimore. Another shout out for Baltimore 1st responders: they work all night around here sounded like. Parking was valet only at $44 a night. Pricey but on par for the area. Some of the valet tenants didn't care to open the door for guest. With the exception of Jacob and the African heavier set guy. Those 2 were great. Now the restaurant: the food sucked and expensive. Drinks expensive and delivery to room $5 + 20%. Room entertainment sucks. Only thing free is basic cable. No free on demand. Room entertainment is below par. I recommend bringing a fire stick. They have a lot of optional stuff you can pay for. Forbe ample you can wat h on demand PBS for $20. Isnt PBS suppose to be free? All movies on demand were $10+. Room entertainment sucked. Only thing free is basic cable. No free on demand. Romm entertainment is below par. I recommend bringing a fire stick. They have a lot of optional stuff you can pay for. For example you can watch on demand PBS for $20. Isnt PBS suppose to be free? All movies on demand were $10+.
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Date of stay: January 2021Trip type: Traveled with family
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PRICE RANGE
$135 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
monaco hotel baltimore
LOCATION
United StatesMarylandBaltimoreDowntown
NUMBER OF ROOMS
202
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Frequently Asked Questions about Kimpton Hotel Monaco Baltimore Inner Harbor
Which popular attractions are close to Kimpton Hotel Monaco Baltimore Inner Harbor?
Nearby attractions include Seven Foot Knoll Lighthouse (0.2 miles), Baltimore Farmers Market and Bazaar (0.3 miles), and Everyman Theatre (0.3 miles).
What are some of the property amenities at Kimpton Hotel Monaco Baltimore Inner Harbor?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kimpton Hotel Monaco Baltimore Inner Harbor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Hotel Monaco Baltimore Inner Harbor?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kimpton Hotel Monaco Baltimore Inner Harbor?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Kimpton Hotel Monaco Baltimore Inner Harbor?
Conveniently located restaurants include Maisy's, Cazbar, and Mick O'Shea's.
Are there opportunities to exercise at Kimpton Hotel Monaco Baltimore Inner Harbor?
Yes, guests have access to a fitness center during their stay.
Is Kimpton Hotel Monaco Baltimore Inner Harbor located near the city center?
Yes, it is 0.3 miles away from the center of Baltimore.
Are any cleaning services offered at Kimpton Hotel Monaco Baltimore Inner Harbor?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Hotel Monaco Baltimore Inner Harbor?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Hotel Monaco Baltimore Inner Harbor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.