Kimpton Hotel Monaco Baltimore Inner Harbor
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Room & Suite (371)
Dining (64)
About
#22 of 70 hotels in Baltimore
Location
4.4
Cleanliness
4.6
Service
4.3
Value
4.2
GreenLeaders Platinum level
The luxurious Monaco Baltimore hotel is ideally located near the Inner Harbor. Kimpton guests enjoy unrivaled service and amenities, including free WiFi, morning coffee & tea, and wine hour.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking nearby
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Happy hour
Special diet menus
Wine / champagne
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Minibar
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Trendy
Languages Spoken
English
Location
96Great for walkers
Grade: 96 out of 100
81Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
2 N Charles St, Baltimore, MD 21201-3754
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2167Reviews26Q+A100Room tips
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+1
Where or where do I begin? Despite the lukewarm reviews, I decided to bite the bullet and book a last minute room at this hotel as I usually love the Kimpton brand. But, I am here to tell you the negative outweighs the positive. The positives: the room was spacious and location was close to where I needed to be. Now, here are the negatives. This hotel is OLD. It’s a historical landmark in dire need of a renovation. While the lobby floor is quite nice, the rest of the floors are tired, worn down and shabby. It wreaks of a haunting. The carpeting needs to be replaced and every room needs to be gutted. My room had peeling wallpaper, broken handles, dents in the walls, chipped paint, holes in the carpeting, holes in the chairs, damaged furniture and rust. It was also dirty. I went to grab the ice bucket and inside was a huge bug (about ¼ of an inch). I was so disgusted. I went to kill it and this thing FLEW out! I spent the next 15 minutes trying to kill it to no avail. I called down to ask for a room change and they hesitated saying I was already in an upgraded room and (I quote), “We just see bugs down here. I guess they can be in the rooms, too. Please don’t try to kill it yourself as you may break something. I will send someone up.” I had to get to a client dinner and hoped this person would come up soon. Fifteen minutes later, no one had arrived. I called again and they assured me someone would come. He finally came and clearly assumed he could kill it himself, but the bug had other plans. It flew past him like he was a jet fighter pilot. We managed to trap him in the bathroom and the guy shut the door and said he’d be back. So far, this has taken 45 minutes. I am LATE for my dinner. He comes back with an industrial vacuum and spends another 15 minutes in the bathroom. When he emerges, he says he thinks he got it. You know what? He didn’t. As soon as he left, that thing flew past me and I swear it was laughing. I was furious. I was already late for my meeting and I needed this thing out as I am allergic to bug bites and was worried it could get me as I sleep. I grabbed a huge towel and went crazy until caught it. Over an hour and a half of my life I cannot bring back. I brought the dead bug to the manager to prove how useless his maintenance staff was. He just gave me a look and asked if I wanted a free breakfast. I questioned the cleanliness. I refused and said “no” and asked for points. At this point, I was so annoyed I was even paying for this room. He agreed to the points. At checkout, I asked to speak to the GM and the customer service person tells me he is out of town and that the acting manager has no say in what he can do to help me. The extra points would be in my account in 2 business days, supposedly. Well, guess what? I got NOTHING! To top it off, I spoke to a couple in the elevator and they said they found mold in their room. I have video of the bug all over the room, but I can't attach to this review. Do yourself a favor and look elsewhere. Even though the rate is better than most, you get what you pay for. It’s not worth the poor service and unhygienic conditions. …
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was not what I expected from a Kimpton hotel. The hotel looked old and drab, the restaurant had no character and the food just okay, and the room was terrible. I was in a standard King on the 11th floor. The carpet had multiple discolored stains, the handle on the nightstand was old and strewn apart, there were no hand towels, the toiletries bottles were old and faded, and the shower was so strong it pushed out the shower curtain and sprayed everywhere and felt like needles. The only nice thing was the complimentary tea and coffee in the lobby in the morning. Even though there’s no pet fee, it’s not a great place to have dogs because there aren’t any grassy patches on the street where they can go. We were able to find one grassy park like area 2 blocks away by going down some stairs on N Charles St.…
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Date of stay: June 2023Trip type: Traveled as a couple
Room Tip: Parking garage at Charles Plaza (222 N Charles St, 16/day, $23 max). A grassy area at One Charles...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
In town for meeting. Short walk to convention center, ballpark, arena and inner harbor. Likewise short walk to the lively Mt Vernon area. The front desk staff- amazing. I had a very early am departure and although the coffee service wasn't out yet in the lobby level lounge, the desk clerk made me hot water for tea to take in the Uber. I had a room on the 14th floor with lovely view, very updated, comfy bed, beautiful bath, all very clean. Very quiet at night. The hotel is in an area with a lot of banks and office buildings so there is not a lot of foot traffic at night in the immediate area unless there is an event nearby. The building is a historic renovation- the first railroad company in the USA! The hotel lobby is not on ground level, take the elevator up one floor. Really nice lounge in the lobby. The hotel bar ( ground fllor) has nice cocktails. …
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Terrible experience. I have tried to reach the GM, Mr. Gilligan through VMs and messages. He refuses to call me back. I was there alone on Saturday, April 8th. I was sound asleep at 11:15 p.m. when an employee opened my door (no security latch). I was obviously up all night after that. I was given ridiculous excuses from the staff, I was told by Kumar at the front desk that I checked in late.. it was 3:37 in the afternoon, by their check in time. Then I was told there were no sheets on the bed. I think I would have let them know after being there 8 hours. I was offered a refund for the night, it didn't happen. Do not stay here. I travel a lot, I didn't feel safe. It was a terrifying experience. Even corporate won't return my calls.
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Date of stay: April 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We returned to the Kimpton Monica after aJu a great initial experience. I noted a need for light renovation in a previous review and that still hold true. The hotel itself is solid, the staff is great, but the experience (what you expect from a Kimpton brand) was a little diluted. Example: the evening happy hour is an impersonal event with wine served from the front desk…it wasn’t very “social”. The lobby water is just water, where other Kimpton would throw a few slice of lemon or orange in the carafe. Another example is the availability of their toiletries. This Kimpton did not have shaving cream (historically very good) and the items they provided were of lower quality than I’ve received at Holiday Inn Expresses. And HIE provides in-room coffee…not at this Kimpton. I’d probably come back (give them another chance) because of the rooms and the staff…but Kimpton is a premium brand and the amenities should reflect it.…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I was very excited to get checked in for a three day get away when I had an emergency with my mom, I called the hotel and I was fortunate to meet Kumar, he listened to my situation and fixed my dates so that I would not loose my money. So appreciative that small miracles happen every day. Grateful that he took the time,had the compassion to make something special happen for me...
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Date of stay: April 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Every person I dealt with working at this hotel was incredible, from the housekeeping, front desk, valet parking they were all so pleasant and very helpful. The hotel is only about a 10minute walk to the Inner Harbor. There is a restaurant attached to the hotel, which is very convenient. As other reviews have stated, the carpet in the rooms is worn and the furniture is showing it's age. However, the room was extremely clean, the bed very comfortable, there was a mini refrig and the bathroom was very spacious and modern.
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Date of stay: April 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I picked this hotel for a friends trip, and although not a bad experience, I wish I had picked somewhere else for our group to stay at. First the Pros: * Great Staff * Beautiful old building * Close (though not necessarily walking distance) to most inner harbor/Fells Point sites Now the Cons: * Building hasn't been kept up as well as it could be * Rooms desperately need a refresh (especially the carpets) * No coffee in the room and no room service * No social hour like other Kimptons I had another issue, though none of my friends experienced it, had to go have my card rekeyed twice because it had stopped working. Bottom line - would I stay there again? Nope, I don't think I would.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: If you're a coffee drinker be prepared - there are no coffee machines or kettle in the rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here several times over the past few years - always a warm welcome, very comfortable large, clean room, good food in the restaurant - great breakfast, reasonable prices and perfect location for exploring the Inner Harbor. Kumar, front desk Mgr., was especially helpful with food recommendations and the free bicycle use from the hotel this trip.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful old building with large marble staircases. The staff were all helpful and kind. They have excellent coffee and tea available in the morning. I saw some negative reviews as far as the upkeep. The building, carpets, decor, ect are a bit dated. Our room was very clean and the bed and bathroom were very nice
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$168 - $272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
monaco hotel baltimore
LOCATION
United StatesMarylandBaltimoreDowntown
NUMBER OF ROOMS
202
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Claim Your ListingKIMPTON HOTEL MONACO BALTIMORE INNER HARBOR $159 ($̶3̶0̶2̶) - Updated 2023 Prices & Reviews - MD
Frequently Asked Questions about Kimpton Hotel Monaco Baltimore Inner Harbor
Which popular attractions are close to Kimpton Hotel Monaco Baltimore Inner Harbor?
Nearby attractions include Seven Foot Knoll Lighthouse (0.2 miles), Baltimore Farmers Market and Bazaar (0.3 miles), and Everyman Theatre (0.3 miles).
What are some of the property amenities at Kimpton Hotel Monaco Baltimore Inner Harbor?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kimpton Hotel Monaco Baltimore Inner Harbor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Hotel Monaco Baltimore Inner Harbor?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Kimpton Hotel Monaco Baltimore Inner Harbor?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Kimpton Hotel Monaco Baltimore Inner Harbor?
Conveniently located restaurants include B&O American Brasserie, Mick O'Shea's, and Peter's Pour House.
Are there opportunities to exercise at Kimpton Hotel Monaco Baltimore Inner Harbor?
Yes, guests have access to a fitness center during their stay.
Is Kimpton Hotel Monaco Baltimore Inner Harbor located near the city center?
Yes, it is 0.3 miles away from the center of Baltimore.
Are any cleaning services offered at Kimpton Hotel Monaco Baltimore Inner Harbor?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Hotel Monaco Baltimore Inner Harbor?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Hotel Monaco Baltimore Inner Harbor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.