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Pier 5 Hotel Baltimore, Curio Collection by Hilton

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Traveler (312)
360
Panoramas (8)
Dining (11)

About

Location
Cleanliness
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Value
Property amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
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Good to know
HOTEL STYLE
River View
Great View
HOTEL CLASS
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Location

Full view
100Great for walkers
Grade: 100 out of 100
78Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
1,548Reviews
575Photos
23Q+A
100Room tips
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Popular mentions
Let me start by saying, "I will definitely be back". We made a last minute change in our road trip plans and decided to go see the Baltimore Aquarium in Baltimore. Being a HHonors member, we decided to stay in comfort on our last night of the trip. Fortunately there was vacancy
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Hotel's Favorite
did an overnight on thursday, walked in to a vibrant happy hour! wine and sushi! FREE! checkin was easy, everyone was friendly and we were sent up to our room which was amazing, awesome views of the inner harbor! nice amenities and a great mattress with fluffy pillows! this
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Response from BobG2276, General Manager at Pier 5 Hotel Baltimore, Curio Collection by Hilton
Responded 2 weeks ago
Thank you so much for the lovely (and quite detailed) review! So glad that we were able to help make your getaway so special :-) I hope that you choose to stay with us again the next time you visit Baltimore. Meanwhile please find, LIKE, follow or otherwise remain connected with us as a way of rediscovering Baltimore through the eyes of Baltimore’s Waterfront Boutique Hotel. We are easily accessible by water taxi, our shuttle, uber or on foot to Baltimore’s best neighborhoods; so if you think that you’ve see everything, let me tell you about my city… Bob Robert (Bob) Glock General Manager & Innkeeper Pier 5 Hotel, Inner Harbor Curio Collection by Hilton Baltimore’s Waterfront Boutique Hotel 711 Eastern Avenue Baltimore, Maryland 21202 410-539-2000 hotel
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I would have rated this hotel higher (4 dots and very good), but I needed to capture the cost and inconvenience that Hilton's advance charge policy had on me. First, the hotel: We were greeted in a friendly manner by the valet and front desk and check in was easy. The room was
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Response from BobG2276, General Manager at Pier 5 Hotel Baltimore, Curio Collection by Hilton
Responded 3 days ago
Hello James and thank you for taking the time to review us on TripAdvisor. If I am reading right, we rated very well as a hotel, but lost some significant stars as a result of our Hilton-affiliated policy. From that standpoint, I appreciate how you praised us and hope that you choose to stay with us again the next time you visit Baltimore. I see that you also made this same claim with Hilton on the Hilton platform. Given the nature of your complaint - and please know that I am empathetic even as a consumer to your concern of having funds tied up for over a week - I invite you to reach out to me to discuss how perhaps I can help to put this issue in the hands of Hilton where it belongs without affecting our Pier 5 reputation with a low score. If you are open to that, you are more than welcome to reach me via email or phone. Meanwhile please find, LIKE, follow or otherwise remain connected with us as a way of rediscovering Baltimore through the eyes of Baltimore’s Waterfront Boutique Hotel. We are easily accessible by water taxi, our shuttle, uber or on foot to Baltimore’s best neighborhoods; so if you think that you’ve see everything, let me tell you about my city… Bob Robert (Bob) Glock General Manager & Innkeeper Pier 5 Hotel, Inner Harbor Curio Collection by Hilton Baltimore’s Waterfront Boutique Hotel 711 Eastern Avenue Baltimore, Maryland 21202 410-539-2000 hotel
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Great Staff, willing to meet and exceed every need or request. My wife had special dietary needs and they accommodated for breakfast without question. Digital key was a nice feature and allowed for a no fuss late arrival. Even picked up our tickets for the Baltimore National
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Review collected in partnership with Curio – A Collection by Hilton
Response from BobG2276, General Manager at Pier 5 Hotel Baltimore, Curio Collection by Hilton
Responded 4 days ago
Hello and thank you so much for the 5-star review. I am delighted to hear that you enjoyed your visit :) I hope that you choose to stay with us again the next time you visit Baltimore. Meanwhile please find, LIKE, follow or otherwise remain connected with us as a way of rediscovering Baltimore through the eyes of Baltimore’s Waterfront Boutique Hotel. We are easily accessible by water taxi, our shuttle, uber or on foot to Baltimore’s best neighborhoods; so if you think that you’ve see everything, let me tell you about my city… Bob Robert (Bob) Glock General Manager & Innkeeper Pier 5 Hotel, Inner Harbor Curio Collection by Hilton Baltimore’s Waterfront Boutique Hotel 711 Eastern Avenue Baltimore, Maryland 21202 410-539-2000 hotel
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The staff was not knowledgable about the amenities. The walls were thin so all day we were entertained by an in room hip hop performance most of the day. The rooms seem like they slightly upgraded a motel 6. Also no refrigerator in the rooms.
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Review collected in partnership with Curio – A Collection by Hilton
Response from BobG2276, General Manager at Pier 5 Hotel Baltimore, Curio Collection by Hilton
Responded 4 days ago
Hello and thank you for your comments regarding your recent stay. We appreciate feedback and have shared your concerns with the staff here. Additionally, I encourage you to reach out to me at the hotel to further discuss your concerns. I'm sorry that you left with less than the stellar experience that you deserve. Warm regards, Bob Robert (Bob) Glock General Manager & Innkeeper Pier 5 Hotel, Inner Harbor Curio Collection by Hilton Baltimore’s Waterfront Boutique Hotel 711 Eastern Avenue Baltimore, Maryland 21202 410-539-2000 hotel
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All photosTravelerRoom & SuiteDining Business Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPier 5 Hotel Baltimore, Curio Collection by Hilton
The Harbor View King Room with Balcony at the Pier 5 Hotel
Spacious rooms
Professional photo exclusively commissioned by TripAdvisorPier 5 Hotel Baltimore, Curio Collection by Hilton
The City View King Room with Balcony at the Pier 5 Hotel
Photo provided by managementPier 5 Hotel Baltimore, Curio Collection by Hilton
King Bed Guestrooms, Baltimoresque style
whirlpool tub
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I think 10. I agree that information is very hard to find on the website. But they do tell you when you arrive and check in.
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I don't believe there are any complimentary shuttles, i.e., transportation. Uber or a taxi will be your best bet.
1 vote
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Hello. Not sure what room you will have or have booked, but you can call the front desk at 410-539-2000 and inquire. If there is a possibility based upon your booking to place you in a room with a harbor and aquarium view, we always do our best. But not all rooms have the same orientation.
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"It's a hotel, there will be discrepancies, please do not critic like you are doing an inspection on a brand new house."
"ask for the top floor (3rd) and harbor view!"
"3rd floor is key card access only, some 2nd floor rooms have balconies"
"3rd floor room had a high ceiling."
"look in a different hotel"
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PRICE RANGE
$157 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pier 5 baltimorehotel pier 5pier 5 hotel baltimore
LOCATION
United StatesMarylandBaltimoreInner Harbor
NUMBER OF ROOMS
64
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