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Hilton Baltimore

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2,406 Reviews from our TripAdvisor Community

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Showing 2,365: English reviews
New York City, New York
Reviewed December 21, 2014 via mobile

We love the Hilton Baltimore and visit it annually to take in the harbor or an O's game. There is NO better hotel in town for the latter, and you might even save on a ticket, given the view. You'll also be motivated to work out while in town because the workout room looks into Camden Yards--very cool. The only...

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Helpful?
Thank Angel L
Greg B, General Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you for your stay and thank you for taking the time to review our hotel. I am delighted to read about your beautiful stay and its convenience and location for your Orioles' visit. If your travels bring you back to Baltimore, we will look forward to your return.

Tel Aviv, Israel
Reviewed December 20, 2014

The Baltimore Hilton is a very nice hotel. I oarticularly note its fitness center- a very nice supply of equipment for running and bicycling. its swimming pool is particularly suited for swimming laps--well appreciated (but a very narrow pool- suitable only for laps), and a life guard is always on duty from 5 am through 10 pm. One not insignificant...

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1Thank efie2014
Greg B, General Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you for your stay and thank you for taking the time to review our hotel. I am always appreciative when a guest truly takes the time to write such an extended review. It is our guest’s valuable feedback that is most important and, sincerely, I thank you for taking the time from your busy schedule to...

middletown ct, United States
Reviewed December 20, 2014

The air in my room was stale, even with the fan on high. The meeting rooms have ceilings too high, so hard to hear speakers, sometimes even with mics. Incredible that there's not a decent restaurant on-site.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Mark S
Greg B, General Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you for your feedback and we sincerely appreciate the comments. I already shared your feedback with the appropriate department heads and will share your comments with the rest of the team. We hope to have an opportunity to serve you again in the future. Regards.

Toronto, Canada
Reviewed December 20, 2014

I had a really pleasant stay. Easy billing. Free wi-fi in the room. Quiet and clean. Excellent service. Reasonable cost. Was able to store luggage until check-in time and after I checked out for half a day.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Rachel A
Greg B, General Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, We appreciate you taking the time to write your review about our hotel. We are glad you found our hotel to be centrally located for your stay! We hope you were able to explore the city, and take advantage of the nearby shopping, restaurants and attractions. Thanks again for your comments, we look forward to welcoming you...

Highland Park, United States
Reviewed December 18, 2014

The hotel itself is fine but it was extremely inconvenient that there was no place in the lobby to pick up a quick breakfast or lunch. I had to go out in the rain and cold weather the find a sandwich. I cannot recommend the hotel to others because of that problem.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mark W
Greg B, General Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you very much for sharing your comments with us. We apologize that our coffee shop (The Coffee Bean & Tea Leaf) was not open. We are in the final stages of construction and expect to be open before the end of January 2015. We hope to have an opportunity to serve you again in the future.

New York City, New York
Reviewed December 18, 2014

I stayed at this hotel for an academic conference being held there. Thus, the location, in downtown Baltimore, was about as convenient for me as possible. Others will have to decide on that point. As for the hotel itself, it's kept quite clean and the staff tries to be friendly. It was also quiet at night in my room, allowing...

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Thank Mark M
Greg B, General Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, We’re sorry we didn't provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues with your pre-arrival request. We are working with our team to ensure the situation doesn't happen again. If you return to our area, we hope you’ll stay with us again and give...

Reviewed December 18, 2014

I was in Baltimore for the 115th Army Navy game and spent a wonderful night at this nicely appointed hotel. Its location near the stadiums on one side and the Inner Harbor on the other, make it a "must consider" for your next trip to Baltimore.

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Thank Thomas O
Greg B, General Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you for sharing such a lovely review of our hotel. It truly sounds like you had a terrific time staying with us and really enjoyed our property. We appreciate you taking the time to share such positive feedback, which I will be sure to share with the rest of our team. We look forward to welcoming...

Massachusetts
Reviewed December 18, 2014 via mobile

Stayed for two nights for a conference. Room was large with a nice view of Camden Yards, but it was a bit generic. No cups in the bathroom, literally 3 pieces of notepaper day one that was replaced with a single sheet the next day. Desk service at check in and check out was quick and polite. But two days...

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Thank barweb11
Greg B, General Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank for sharing your recent Hilton Baltimore experience. Our location is very convenient to Orioles Park at Camden Yards, 1st Mariner Arena, the Light Rail - serving Thurgood Marshall/BWI Airport, M&T Bank (Home of the Baltimore Ravens), University of Maryland Medical Center as well as many other attractions, businesses and nightlife in Baltimore. We are also the...

New Orleans, Louisiana
Reviewed December 17, 2014

This was an average stay. Maybe I didn't get a renovated floor, but the room was just really tired and stale. Certainly hadn't been renovated for a while, though other floors may have been. Lounge (open for gold members) was nice, and overlooked the ballpark. Bed was comfortable. I didn't love the location, though had I been at an orioles...

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Thank M C
Greg B, General Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you for your review. We do all we can to create a great experience for each of our guests; actively looking for ways keep costs low and offer enhanced services for comfort and convenience. I appreciate your review as it provides valuable feedback. The next time you are in area, please consider staying with us again....

Richmond, Virginia
Reviewed December 17, 2014

well it finally happened.... after 12 ++ years of being a dedicated Hilton Honors member (Diamond), My family and I stayed at the worst Hilton in over a decade. While not every hotel is going to have a great day now and then, or for that matter, the occasional staff member that is rude or unpleasant (we're all human), this...

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Thank Daddybrokebux
Greg B, General Manager at Hilton Baltimore, responded to this review

Dear Valued Guest, Thank you for taking the time to write such an in depth review of your experience with us. Although hearing how we failed is hard, it provides us with an insight into how we can improve our services. I apologize for all the inconveniences you experienced during your stay and am grateful for the nice words you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Baltimore

Address: 401 West Pratt St, Baltimore, MD 21201-1629
Location: United States > Maryland > Baltimore
Price Range: $169 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Baltimore 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Hilton Baltimore Hotel Baltimore
Hilton Hotel Baltimore
Baltimore Hilton Hotel
Hotel Style:
#8 Luxury Hotel in Baltimore
#24 Business Hotel in Baltimore
#26 Romantic Hotel in Baltimore
#29 Family Hotel in Baltimore
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Baltimore staff and other travelers.
21 questions
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Questions? Get answers from Hilton Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid connecting doors and ask for side overlooking Camden Yards”
HeritageSoftail14843, 1 week ago | Read review
“Free Wi-Fi if you join or are in Hilton Honors. Get as high off the ground floor as possible because it's an area ringed by noisy streets.”
cjmPhoenix, 1 week ago | Read review
“See above review”
ChrisC195, 1 week ago | Read review
“Ask for a room that overlooks the ballpark”
CharlesEL, 1 week ago | Read review
“Ask for higher floors.”
outoftowners99, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question