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Hilton Garden Inn Baltimore Inner Harbor

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Hilton Garden Inn Baltimore Inner Harbor
Hilton Garden Inn Baltimore Inner Harbor
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989 Reviews from our TripAdvisor Community

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Showing 976: English reviews
Reviewed 2 days ago NEW

Baltimore's Hilton Garden Inn at the Inner Harbor is, by far, the best HGI I've stayed in. A notch above others in the brand, although you can't go wrong with a Hilton. The location is great. And the breakfast was surprisingly delicious.

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Helpful?
1Thank FrankM1955
Charlottesville, United States
Reviewed 2 days ago NEW

My family drove up to the HGI, Baltimore and followed the directions that was provided for the GPS without any problems of getting to the hotel's self parking lot. As a Hilton Honors Member I was able to check in 3hrs early. We ate dinner and breakfast there and both meals were delicious although there were some issues in each...

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1Thank Y3623PSmatthewt
Reviewed 3 days ago NEW

We stayed in this hotel for 3 days. It was a very nice hotel. It has a Starbucks in the lobby! The breakfast was delicious and worth the cost. The hostess was extremely friendly and knowledgeable of the city. The front desk people were great. I had so many appointments and places to be and they were available to answer...

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1Thank Eva H
Audubon, United States
Reviewed 4 days ago NEW

We needed to stay only one night for dinner date with friends in Little Italy. Realized that the hotel was also close to Inner Harbor and even Fells Point. The front desk staff and the breakfast staff were very friendly and very good at their jobs. Our made-to-order omelets were as good as any we've ever had!

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2Thank H6814GPpauls
Vasai, India
Reviewed 1 week ago via mobile

I was arranged to spend about half a day at this hotel and the stay i found was quiet comfortable. The hotel is situated in the middle of the city and the locality is good. The service at the front desk was good. The food in their restaurant was also very tasty. The breakfast had a decent variety of things...

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Helpful?
1Thank Felix P
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you very much for taking the time to share your review! The hotel team has been so focused on exceeding guests' expectations and I look forward to sharing your comments with the team. It is wonderfully motivating. We hope you will think of us for future visits to Baltimore.

Arlington Heights, Illinois
Reviewed 1 week ago

Overall was an OK experience. Front desk was friendly, can't get room service until 5 pm, which is kind of a bummer when you arrive at mid afternoon and just want a bite to eat in your room. Also, stayed on 10th floor and the internet was awful. I kept getting disconnected and even the "premium" internet connection was constantly...

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Helpful?
Thank carpy0726
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share feedback following your recent stay. We are truly sorry for the challenging internet as it is very frustrating in "todays day and age" to lose connectivity. I appreciate you letting us know and this will be used towards planning for future improvements. I hope we can welcome you back in the future...

Reviewed 1 week ago via mobile

My husband and I live in the area but wanted a night away from the kids. The Hilton Garden Inn is in Harbor East. Lots of great restaurants and bars in walking distance. We were on the 9th floor overlooking the circle and we could see the harbor. Surprisingly quiet for being downtown. The room was well appointed and very...

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Helpful?
1Thank Stephanie O
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are so pleased you enjoyed your visit so much! Thank you for letting us know and we hope the Hilton Garden Inn Baltimore Inner Harbor for future visits!

West Chester, Pennsylvania
Reviewed 2 weeks ago

Great location for this Inner Harbor East HGI. Very friendly staff. Some confusing instructions about the valet vs self park, but were easily cleared up. Valet costs more per day, and takes longer to get your car, so for a quick overnight, the self park is better. Rooms are great. Not a fan of the Sleep System side adjustment for...

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1Thank Laura L
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We appreciate the time you took to share your review following your recent visit. I look forward to sharing your review with the team during tomorrow's team huddle and we hope you will stay with us again in the future.

Titusville, New Jersey
Reviewed 3 weeks ago

We were traveling to Baltimore to attend the Christmas Market. We booked this hotel because the price was right and it seemed to be convenient to the market. We had a wonderful time. The room was very nice and clean. The staff was very friendly and helpful. The weekday dining room/cooking staff was very nice and the food was great....

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Helpful?
1Thank Debbie B
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are thrilled you enjoyed your visit to the Hilton Garden Inn Baltimore Inner Harbor! Thank you for letting us know and we hope you will choose to stay with us again in the future.

Crystal Lake, Illinois
Reviewed 3 weeks ago

Razor covers in bed, fuze pieces in bed, shower leaked profusely! Staff was happy to help but compensation was not adequate...not sure what else to say...location was good, staff was nice, as long as nothing goes wrong you will enjoy your stay.

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Thank M7658GQkevink
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share feedback following your recent visit. I am very sorry we did not exceed your expectations, as is our goal. I am pleased that you enjoyed the team member service and I appreciate you letting us know. I will also review this situation with the department manager for re-training, as is needed in this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Address: 625 South President Street, Baltimore, MD 21202
Location: United States > Maryland > Baltimore
Price Range: $133 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct, Travelocity, TripOnline SA and Priceline so you can book your Hilton Garden Inn Baltimore Inner Harbor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore
Hotel Style:
#4 Business Hotel in Baltimore
#9 Family Hotel in Baltimore
#15 Romantic Hotel in Baltimore
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Baltimore Inner Harbor staff and other travelers.
7 questions
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over a year ago
United States
Central Islip, New York
over a year ago

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Questions? Get answers from Hilton Garden Inn Baltimore Inner Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask at check in for a room with a "harbor view".”
 of 5 bubbles KennyG537, Nov 9, 2016 | Read review
“I chose a room on the inside curve (XX15) and had a great view.”
 of 5 bubbles KV2016G, Oct 20, 2016 | Read review
“the higher your room, the better the view.”
 of 5 bubbles GSmithwilliamsburg, Oct 12, 2016 | Read review
“Get a high floor on the front side for a bay view”
 of 5 bubbles 420DCGuy, Sep 30, 2016 | Read review
“Call ahead to see what view your room will have as the upgrades that are offered on line are not always much of a change.”
 of 5 bubbles SteveS27, Sep 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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