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Hilton Garden Inn Baltimore Inner Harbor

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Hilton Garden Inn Baltimore Inner Harbor
Hilton Garden Inn Baltimore Inner Harbor
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926 Reviews from our TripAdvisor Community

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Showing 913: English reviews
Baltimore, United States
1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I had a delightful stay at the HGI. So close to the Harbor, lovely room, very comfortable bedding. My meetings ran late so I ordered Room Service---roasted chicken and vegetables is fabulous!. Easy digital check-in and -out.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Ann V
Bsltimore, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The hotel was clean, room was clean. Staff were friendly and attentive. Room had a slow draining tub and bed was hard. Lunch was below expectations due to overcooking. Overall experience was average. Fortunately hotel is in a good location to gain access to inner harbor.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Scott G
Clinton, New Jersey
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I only stayed for one night but I will consider the site again next time I am in Baltimore. The room was very nice, clean and the front desk was helpful. Very well located and clean.... perfect for business.

Helpful?
1 Thank slov72
Philadelphia, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

Definitely not what I expected, and certainly not at this price. There was visible dirt caked on the windows and no maid service during my two night stay despite my informing them. General indifference to complaints and certainly no going out of their way to leave a guest satisfied.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Spencer C
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

This a fine hotel in a good spot. But it takes a while to find a luggage trolley, they have just 2, and the usual issues with slow valet car collecting exist. I'm not offering them advice but I will go for a hotel with a garage attached as I really do not want to wait around on the curb... More 

Helpful?
Thank Glenn V
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share feedback following your recent visit. I am sorry about the frustration you encountered with the luggage carts. While we have more than two, it is only beneficial if they are available to our guests! I hope that if you choose to stay with us again, you will take advantage of the self... More 

Cambridge, Maryland
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is slightly off of the Inner Harbor, so it is quieter and in a nice neighborhood. Shopping, restaurants, bars, a Whole Foods and drug store for anything you might have forgotten with a few blocks. And it is a short walk to the Inner Harbor and not very far walk to the Ravens stadium, which is where we... More 

Helpful?
1 Thank Kim J
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are so pleased you enjoyed the vibrant Harbor East location - thank you for letting us know! I hope we can welcome you back in the future for another perfect stay. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was within short walking distance to so much fun stuff to do in the city! Beautiful hotel, city, harbor, and attractions. Nearby park for kids that was very unique. Very comfy and clean, breakfast was delicious, but a bit expensive. Many restaraunts and bars nearby. Very fun and safe stay!

Helpful?
1 Thank Brenda B
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are so pleased you enjoyed your visit to the Hilton Garden Inn Baltimore Inner Harbor so much! We hope you will choose to stay with us again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall everything was awesome, loved the gym attached, only downer was that my fridge was so weak it couldn't keep a container of coconut juice cold. Keurig machine in the room was a nice bonus. Had to get ice.

Helpful?
1 Thank Matthew D
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We appreciate the time you took to share your review following your recent visit to Baltimore. I am pleased you took advantage of the private fitness center connected to the hotel, MAC, as it truly is impressive! I am sorry about the poorly functioning refrigerator as that is not indicative of our premium standards and it is not our intent... More 

Stratford, Connecticut
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel exceeded my expectations. Have never stayed in the East side of the Harbor before but this is a great location for business or vacation. A lot of nice shops and restaurants and a very short taxi ride (if you don't want to walk) to the center of town. Very friendly staff - I think that everyone said hello to... More 

Helpful?
1 Thank Doug S
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are so pleased you enjoyed the service so much! Thank you for taking the time to let us know how much you appreciated it and we hope you will continue to choose the Hilton Garden Inn Baltimore Inner Harbor for your visits to Baltimore. More 

Fort Lauderdale, Florida
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hospitality that we received at the Hilton Garden Inn--Baltimore Inner Harbor was nothing short of spectacular. From the hotel manager and front desk clerks to the unbelievably nice people in the restaurant (Betty, Zdravka and Danielle), we were treated with respect, kindness and always with a smile. The rooms were comfortable and the location of the hotel was superb.... More 

Helpful?
1 Thank GM-FLA
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

I am so excited to share your review with the hotel team during our next morning meeting! They have been truly focused on exceeding guests' expectations and your comments are very motivating to hear. Thank you and we hope we can welcome you back again in the future! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Address: 625 President St, Baltimore, MD 21202-4472
Location: United States > Maryland > Baltimore
Price Range: $138 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore
Hotel Style:
#4 Business Hotel in Baltimore
#9 Family Hotel in Baltimore
#15 Romantic Hotel in Baltimore
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