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Candlewood Suites Jacksonville

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163 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Jacksonville, Florida
Level Contributor
443 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the hotel I stayed in for the first two weeks of my stay in Jacksonville. I loved the location because you're only a short drive away from I-95 and also only a couple of miles away from the St Johns Town Center outdoor mall, which is the most popular mall in the city. The front desk clerk was... More 

Thank MrEdnWilbur
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your review of your stay at the Candlewood Suites Jacksonville. Our Team enjoys hearing from our Guests and knowing that we made you feel comfortable while away from home. The outdoor mall does offer a great variety for shopping and restaurants just a few exits from the hotel. We look forward to your next stay with us.... More 

Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room is very small, especially for the amount you are paying for it. The bed seems small. We have queen beds at home and this bed seemed smaller than a queen. The good news it is a very quiet hotel.

Thank lucypuppat
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your review of your stay at the Candlewood Suites Jacksonville. I apologize for any problems you encountered with your sleep in regards to the bed in your Suite. Our hotel is located in a quite area with a backyard Grill Gazebo to enjoy the outdoors during your stay. We hope to have you as our Guests again... More 

Jacksonville, Florida, United States
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

Good price for a quiet clean room with a great air conditioner. Ice cold! They have free wi-fi. Cable with HBO. DVD player too. And you can borrow DVDs at the front desk. This location does not have two beds but the couch was not uncomfortable. Kitchen is well stocked with everything including a toaster, plates, glasses, bowls, and all... More 

Thank Mary S
Joy M, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for your gracious review of your stay at the Candlewood Suites Jacksonville. We are always glad to hear from our Guests and know that we made their stay the best. We look forward to having you as our Guests again. Joy M. General Manager More 

Toledo, Ohio
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 24, 2016

In town for work so this was a one night mid-week stay. First off, the interstate and JTB are both under construction in the area so those not familiar with the area may find it difficult to get to the location. Allow extra travel time due to lane closures and construction activity. On the plus side this was a reasonably... More 

1 Thank Fred F
Plant City, Florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

Well first off this hotel has no double bed rooms only queen bed and pull out sofa (if they have any there are never any available!) our normal hotel was full. Come into the room and it reeks of cigarette smoke with a strong freshener smell (that burns your nose). There was hair in the tub, on shower wall, sink... More 

Thank Traci G
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We're sorry to read that you were unhappy with your room and that there were issues of uncleanliness too. It is true that our hotel does not have doubles; and, not that it was unavailable but that we do not have doubles at our property. We're very sorry that this caused you any inconvenience. The matter with smoke odor and... More 

Atlanta, GA
Level Contributor
241 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
4 of 5 stars Reviewed May 30, 2016

Went to Jacksonville for the annual Jazz Festival. Stayed in the I-95/J Turner Butler Blvd area, which is a favorite area for me. This time at the Candlewood Suites, Jacksonville on Belfort Rd. Location: Near the intersection of Interstate 95 and JT Butler Blvd. Easy exit to Belfort Rd. from JT Butler Blvd. -Less than 8 miles from downtown Jacksonville.... More 

Thank Lifetraveler1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Please accept our sincerest apology for the issue with pet noise which contributed to a poor night's rest. These concerns can be reported to the person working the audit shift and they will attempt to locate the pet room and request the owner to quite the dog. However, we are sorry that this impacted your sleep. Thank you for such... More 

Orlando, Florida
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 25, 2016 via mobile

My suite, 306 is spacious and functional. DVD/VCR player, full-sized fridge and microwave. Ceran 2-burner cooktop. Nice cabinetry. Easy chair with Recliner. The bathroom is immaculate, modern and has plenty of shelf space. BBQ grill. AC works well.

Thank Amy G
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

It's great to know that you enjoyed your room and took advantage of some of the amenities we offer our guests. We hope that you were able to meet and spend some quality time with other guests while using the BBQ grills! We hope to see you again in the future! More 

Ocala, United States
Level Contributor
123 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

You can tell this place is designed more for long-term stays. The area felt safe and secure. There is no breakfast. The room are equipped much like a small apartment with a full kitchen and nice desk and working area. They do have a nice gym area and also a pantry area where you can buy a wide variety of... More 

1 Thank Trevor H
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for posting and rating your recent stay with us. We are happy to know that you enjoyed, and hopefully, took advantage of the amenities that we offer our guests. We're sorry about the palmetto bug in the bathtub and any scare that may have caused. We know that people not familiar with them can be quite surprised; they... More 

Norfolk, Virginia
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 17, 2016

Rooms are clean and relatively recently redone. They got cheap in the renovation process and didn't change refrig or dishwasher which made an otherwise modern looking room chincy. Bed was very comfy. Dumpster company comes EVERY morning between 3 & 4 AM. General manager seems to be of the belief that he cant get a provider to route their trucks... More 

Thank brucedavidb
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

We appreciate your comments and concerns. Yes, we had an extensive renovation to upgrade our rooms; but, appliance change out is scheduled under a separate project due to the expense and scope. Though their appearance dates them, they are in working order, our housekeeping department keep them very clean for our guests. Again, our sincere apologies for the inconvenience that... More 

Level Contributor
401 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed April 18, 2016 via mobile

Janet at check in is amazing remembered me and my room preference 6 month later , what a professional!! Room was clean and cozy has everything you need lots of parking highly recommend this hotel will come back if in Jacksonville thank you...

Thank uli1
CWS4990, General Manager at Candlewood Suites Jacksonville, responded to this review

Thank you for mentioning Janet...she is truly a professional and one of the best! We are very blessed to have her as a member of our team. We will all remain diligent to remain "the best" choice for your stay while in Jacksonville. Thank you for commenting and rating Candlewood Suites Jacksonville. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Room/Suite (35)
Pool/Beach Area (2)
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Other (27)

Management photos: Courtesy of the property manager

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Hotel & Grounds (5)
Room/Suite (6)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Candlewood Suites Jacksonville knows what you need. Business, families and extended stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites is designed from the group up just for you. We are just minutes from Downtown Jacksonville, Jacksonville Beaches and St. Augustine. The Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and space to relax. Plus there s great shopping, dining and exciting entertainment at St. John s Town Center, Jacksonville Landing and 5 points which are just a short drive away. When its time to get connected away from home we know what you need, high speed Internet, cable, sports, movie channel and DVD player. When you need to burn some energy the fully equipped fitness center will help melt the stress away. When visiting Jacksonville, Florida we know what you need. The Candlewood Suites Jacksonville is your best stay, for a week, a month or even a year. ... more   less 

Additional Information about Candlewood Suites Jacksonville

Address: 4990 Belfort Rd, Jacksonville, FL 32256-6006
Location: United States > Florida > Jacksonville
Price Range: $87 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Jacksonville 2.5*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Odigeo, Hotwire, Priceline, Hotels.com, Travelocity, TripOnline SA and Expedia so you can book your Candlewood Suites Jacksonville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Jacksonville
Jacksonville Candlewood Suites
Hotel Style:
#12 Business Hotel in Jacksonville
#13 Best Value Hotel in Jacksonville
#28 Romantic Hotel in Jacksonville
#36 Family Hotel in Jacksonville
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