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Courtyard Jacksonville Butler Boulevard

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Courtyard Jacksonville Butler Boulevard
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173 Reviews from our TripAdvisor Community

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Showing 170: English reviews
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay at this hotel frequently with my dog on road trips. It's convenient to I95 and always clean. The staff is great. My dog thinks it's great, too! It's surprisingly quiet on the floors with pets. I will occasionally hear a bark while walking down the hall with my dog but nothing that's bothersome.

Helpful?
Thank Sonja W
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for sharing your feedback. We are delighted we were able to assist you and your service dog during your recent stay. Since we only host service animals here, we don't usually have a lot of pet traffic, but we love to see those service animals come through our doors as they have an important job to do. We... More 

Los Angeles, California, United States
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff was friendly at check in but the room was not a disappointment The furniture was not comfortable and the color scheme was right out of the 1970's. The bed had cheap pillows. The shower head was the cheapest thing I've ever seen in a hotel room. The worst part was the air conditioning system, It was not as... More 

Helpful?
Thank Lanny Z
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to tell us about your stay. We use guest feedback to improve our hotel. I was disappointed to hear you did not enjoy your stay. I will take this information and use it to make improvements so future guest do not encounter the same issues. I hope you will give us another opportunity to... More 

Tampa, Florida
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here at this hotel over several separate stays in a course of 2 weeks. I have to say this stay for me was better. The issue I had last time was the internet connection where it was slow, then disconnects quite a few times. Although the duration was not very long, it was just annoying. I felt the... More 

Helpful?
Thank Chih C
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay. Guest feedback is important to the continued success of our hotel. We are delighted to hear you enjoyed your stay. I am happy to hear we were able to meet your needs for a refrigerator in your room. It is good to hear we... More 

Gainesville, Florida
Level Contributor
507 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed July 16, 2016 via mobile

I have stayed at this property multiple times for convenience doing business and it is consistently Good. No surprises. Nice staff. Clean. The housekeeping staff keep things clean but could use a pep talk some added orientation as to how to communicate with customers.

Helpful?
Thank jelsrtrav
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you so much for taking the time share your feedback in regards to your recent stay. We are happy to hear we are meeting the needs for your stay. We are delighted to see you return time and time again. I will share the information you supplied with the Housekeeping Supervisor. We look forward to seeing you again soon.... More 

London, United Kingdom
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed July 3, 2016

Arrived in the early hours after a delayed flight exhausted and eager to bed before an very early start. Super disappointed to place head on pillows and a sheet which did not smell fresh clean.. Bathroom was dirty and in need of deep clean.. Could not wait to leave, never to return. This Marriott hotel is well below par for... More 

Helpful?
Thank ACUBIEN G
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for sharing your feedback in regards to your recent stay. I was disappointed to hear we did not meet the expectations for your stay. I will share this feedback with the appropriate department. Guest feedback is crucial to our continued improvement. I hope you will give us another opportunity to serve you next time you are in the... More 

Houston, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 25, 2016

This was an OK hotel, but "just" OK. Once inside the room (a King suite), I would have rated it comparable to a Day's Inn, but not a Marriott. The carpets were old & stained, the refrigerator was about half the size of the opening it fit into, and the microwave was one of the smallest units I've ever seen.... More 

Helpful?
Thank John C
Tracy F, Assistant General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay at the Courtyard by Marriott Butler Blvd. We appreciate your feedback and are disappointed to hear we did not meet the needs for your stay. We will use this feedback to improve our service. We hope you will give us another opportunity to serve... More 

Greenville, South Carolina, United States
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 7, 2016 via mobile

Very nice stay and for a reasonable price! Great location..lots of restaurants and shopping close by.. Not from the beach!!Very clean inside and out. AWSOME pool and hot tub. The staff was AWSOME, so friendly!! Definitely would stay again!!

Helpful?
Thank Margaret V
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to give us your feedback in regards to your stay at the Courtyard by Marriott Jacksonville Butler Blvd. We are delighted to hear you enjoyed your stay. Thank you for the lovely comments in regards to the staff. We hope the next time you are in Jacksonville, you will give us the opportunity to... More 

Park City, Utah
Level Contributor
220 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed May 6, 2016 via mobile

I'm a Marriott Gold member so I've stayed at my share of Marriott properties. This was my first trip to Jacksonville. This Courtyard isn't what I typically expect. The staff was pleasant and professional. The carpets in main areas and halls needs replacing. The room seemed tired. The smell was musty. It's time for an update. The TV sat on... More 

Helpful?
Thank NikR
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay at the Courtyard by Marriott Butler Blvd. We appreciate your feedback and are disappointed to hear we did not meet the needs for your stay. We will use this feedback to improve our service. We hope you will give us another opportunity to serve... More 

Atlanta
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed April 19, 2016

We stayed here with several teams for a volleyball tournament. Check in was easy, never had parking issues, hotel seemed very clean. The way the lobby and common areas were set up it was easy for several groups to be all down there and have their own space as well, if that makes since. Sofas/Chairs in different clusters. They also... More 

Helpful?
Thank momofme
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your stay at the Courtyard by Marriott Jacksonville Butler Blvd. We are delighted to hear you enjoyed all of our facilities. Thank you for the kind words in regards to our staff. We hope the next time you are in Jacksonville; you will give us another opportunity... More 

Columbus, Ohio
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 12, 2016

I stay here for two week campaigns and the staff go out of their way to make me comfortable. It starts with the friendly front desk staff and goes to the ladies who work in the Bistro. My room is impeccably clean every time and same goes for the property. Kudos to GM Shannon for a top-notch team!

Helpful?
Thank raghag
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to tell us about your stay at the Courtyard by Marriott Jacksonville Butler Blvd. I am delighted to here you enjoyed your stay. Thank you for your kind words about the staff at the hotel. We look forward to seeing you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Jacksonville Butler Boulevard

Address: 4670 Lenoir Ave S, Jacksonville, FL 32216-4033
Location: United States > Florida > Jacksonville
Price Range: $117 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Butler Boulevard 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
Hotel Style:
#35 Business Hotel in Jacksonville
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