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DoubleTree by Hilton Jacksonville - Riverfront

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Traveler (225)
Room & Suite (85)
Dining (24)
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Overview
  • Excellent47%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible4%
Travelers talk about
“ruth chris”(34 reviews)
“double tree”(32 reviews)
“self parking”(23 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Jacksonville - Riverfront
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Jacksonville - Riverfront
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (780)
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775 results
Traveler rating
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LanguageEnglish
346
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38
Show reviews that mention
All reviewsruth chrisdouble treeself parkingacross the bridgewater taxicounter spacethe river walkjacksonville riverfrontjohns riverdiamond memberenjoyed our stayfootball gamethe hotel staffdowntown areabreakfast buffetfront desk staffbusiness trip
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1 - 5 of 775 reviews
Reviewed today

No refrigerator in room. Extremely noisy room, traffic noise was not abated. Bathroom sink was extremely shallow and provided limited shelf/storage space. Towel recycling was not adhered to. Breakfast was not included and was expensive. Given what the "discounted" room rate, we did not get...More

Thank hairgone
Hotel's Favorite
Reviewed January 11, 2018 via mobile

This was our second stay at this hotel. We were in Jacksonville for a concert downtown. Took Uber from the hotel really inexpensive. Plenty of parking at hotel so you don’t have to worry about finding a space. Rooms are clean and nice. Our room...More

Thank Ron H
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded January 12, 2018

Ron, thank you for the excellent review of DoubleTree by Hilton Hotel Jacksonville Riverfront. We read with delight that our downtown location was perfectly for exploring the exciting attractions of our city and that you had a wonderful stay with us. It was pleasure hosting...More

Reviewed 2 days ago via mobile

I’d like to recommend the double tree of Jacksonville downtown Riverplace. I travel there for business often, and the service I receive is impeccable! Don’t hesitate to stay there, it’s very clean, and will be an enjoyable one for sure! Nathan SMore

Thank Nathan S
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 2 days ago

Nathan, thank you for making DoubleTree by Hilton Hotel Jacksonville Riverfront a part of your travel plans. We appreciate you letting us know how much you enjoyed your stay with us and how we met your needs with friendly smiles and prompt service. Thanks for...More

Reviewed 4 days ago

The staff is great. Cleaning staff are excellent. Room...not so much. Our room had a table in the bathroom. Looked like it was suppose to be a vanity...but there wasn't a mirror...not a vanity without the mirror. AC worked the first couple nightsMore

Review collected in partnership with DoubleTree by Hilton
Thank FamilyReservationist
Response from 00gc, Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 3 days ago

Dear FamilyReservationist, Thank you for reviewing our hotel. We appreciate your great feedback about our wonderful staff, but we are sorry that issues with your room detracted from your stay. We apologize for any inconvenience you experienced, and we hope you will give us an...More

Reviewed 4 days ago

I love this hotel. The staff is courteous and friendly.Every time that I travel to Jacksonville for business or pleasure, I stay here. This Doubletree location proximity is close to entertainment and dining.More

Review collected in partnership with DoubleTree by Hilton
Thank butifulone72
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 3 days ago

Thank you for being loyal to DoubleTree by Hilton Hotel Jacksonville Riverfront. We are thrilled to read that we are always able to provide you with the hospitality you expect from us and had an overall good stay. We look forward to welcoming you again...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$150 - $390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
Details
Price range
$150 - $390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
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Traveler (225)
Room & Suite (85)
Dining (24)
Pool & Beach (13)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
john l
July 26, 2017|
AnswerShow all 4 answers
Response from PedroSpiller | Reviewed this property |
Don't know exactly. Hotel is a delight, splendid pool overlooking river.
1
Vote
Kimberly J
February 24, 2017|
Answer
Response from Mary T | Reviewed this property |
I am not sure. If it is to the back then yes, but if it is facing the street then possibly not.
0
Votes
mcruz4207
February 21, 2017|
AnswerShow all 6 answers
Response from rrmerrn | Reviewed this property |
Yes there are walk out balconies on most rooms as I recall. The side of the hotel that faces the river (north?) all have direct river views
0
Votes
Room Tips
"Make sure you have a room away from Main Street (east end) and that you have a refrigerator in the room."
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"High floor, not looking over the bridge."
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"High floors facing the river have the best city views."
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"Anything on the Riverfront side will have the same balcony view of the water."
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