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DoubleTree by Hilton Jacksonville - Riverfront

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DoubleTree by Hilton Jacksonville - Riverfront
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401 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Hartsfield, Georgia
Reviewed yesterday NEW

Great price. Nice clean room. Comfy bed. The staff was very helpful and courteous. Parking was convenient. Restaurants inside had great food and great service. I would definitely recommend a stay at Double Tree Hilton.

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Helpful?
Thank donnapC3655VX
Reviewed yesterday NEW

Had a great football weekend. this hotel is a quick water taxi ride from Everbank Field. What a pleasurable way to get to a game. No traffic and lots of cheering on the way home! There way a short way leaving the game, but this is awesome. The hotel is very good, however, the restaurant is very business hotel-y and...

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Helpful?
Thank Heidi G
fort myers
Reviewed 3 days ago NEW

We have stayed here twice in the last 3 months. The location on the river and water taxi prompted us to come back and catch a Jags game. Perfect location for easy access to the stadium and downtown. Room had a great view of the river with a small balcony. Wish they had a small fridge in the room

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Helpful?
Thank rrmerrn
ManagerX1, Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you for reviewing your stays at the DoubleTree by Hilton Hotel Jacksonville Riverfront. We are so happy to note that you were pleased with both your visits and our location worked perfectly well for your needs. We encourage you to request one of our suites on your next visit as all of them are equipped with a microwave and...

Reviewed 3 days ago NEWvia mobile

Southern hospitality at it's best with a staff that is as warm and sweet as their famous cookies. Hopefully you will get to meet Elexus at the front desk, an amazing person who infectious smile will brighten your day and leave you feeling special. Room was clean and updated, large king bed was very comfortable. My room was high and...

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Helpful?
Thank Atlcorsa
ManagerX1, Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you for a great review of the DoubleTree by Hilton Hotel Jacksonville Riverfront. We are committed to extending hospitality that exceeds guests' expectations so we are delighted to read your praises about our staff, especially Elexus. He’ll be happy to hear your fantastic comments. It is also great to know that you loved your room and enjoyed the view...

Tallahassee, Florida
Reviewed 4 days ago NEW

We throughly enjoyed our stay- the staff were all very friendly and helpful and the room was clean and the walk out balcony was amazing! Will definitely come again!! Only critique is that there are no refrigerators in rooms.

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Helpful?
Thank brittanyd809
ManagerX1, Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Our thanks for evaluating your recent stay at our hotel. We are glad to read that you enjoyed your room and especially loved taking in the views from your walk-out balcony. I am also delighted that my staff took good care of you. It was our pleasure hosting you at DoubleTree by Hilton Hotel Jacksonville Riverfront and look forward to...

Tampa, United States
Reviewed 4 days ago NEW

Recently I stayed here for a business trip over the weekend and I cannot say enough good things about the staff. Each and every member of the staff was polite, curteous, professional and extremely friendly and helpful. We had trouble locating the entrance to the hotel and had to drive over the bridge and back to gain entrance. When I...

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Helpful?
Thank christinadX336MY
ManagerX1, Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Many thanks for taking the time to post a review regarding your recent stay. We are thrilled to know our front desk associates were welcoming and that you enjoyed our hospitality. It’s pleasing to note that you loved our location as well as the breakfast we serve. We want our business guests to feel at home, and we hope you...

Eustis, Florida
Reviewed 5 days ago NEW

Great location, attentive staff, clean rooms Riverfront view, water taxi can take you to the Landing or you can walk across the bridge. Ruth's Chris Steak House on site, Chart House close by-pricey, but great night out for special occasion

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Helpful?
Thank ATripASeason
ManagerX1, Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you for taking the time to post your wonderful review. We appreciate you letting others know that the DoubleTree by Hilton Hotel Jacksonville Riverfront located on the St. John's River is perfectly situated for exploring the exciting attractions of our city. We also appreciate you mentioning our clean rooms and efficient staff. We hope to see you whenever your...

Navarre, Florida
Reviewed 5 days ago NEW

This hotel has a wonderful staff, Grayson, at the front desk was very helpful with our multiple reservations. He was very helpful. Elecuia st the front recommended a great seafood restaurant for and have direction so we could find it with ease. Our room was nicely done, but the walls were so we could others. The breakfast bar had cold...

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Helpful?
Thank 1991KEB
ManagerX1, Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

We appreciate you taking the time to review the DoubleTree by Hilton Hotel Jacksonville Riverfront. It is great to know you had a pleasant experience overall and were impressed with our front desk staff. We are fortunate to have a dedicated team of professionals, and they will be happy to hear your praises. We value your observation regarding our breakfast...

Jacksonville, Florida
Reviewed 1 week ago NEW

Staff was very frindley. I stayed over a month no complaints. View of down town Jacksonville was spectacular. I saw 2 fire woorks displays on the St. Johns river from my balcony. Jaguars stadium was walking distance.

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Helpful?
Thank curtisc519
ManagerX1, Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

Thank you for the wonderful review of your stay at DoubleTree by Hilton Hotel Jacksonville Riverfront. We are so delighted to read you loved our friendly associates, and totally agree that our downtown location on the St. John's River is perfectly situated for exploring the exciting attractions of our city. It was great to have you here, and we hope...

Reviewed 1 week ago via mobile

We stay here for our anniversary most years because of its convenient location to Ruth's Chris Steakhouse. This year the hotel looks refreshed. We stayed in a large suite on the 8th floor. We appreciated the tv in the bathroom during the SEC Championship game. The bed is very comfortable and the cookies at check in were awesome. The view...

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Helpful?
Thank Kristi_Richburg
ManagerX1, Manager at DoubleTree by Hilton Jacksonville - Riverfront, responded to this review

We are so happy you continue to make DoubleTree by Hilton Hotel Jacksonville Riverfront your home away from home while celebrating your special occasion every year. It is great to read you were impressed with your spacious room along with all the in-room amenities and the view it provides, and that our convenient location was perfect for your needs. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
DoubleTree by Hilton is a downtown hotel where an exceptional locale blends with an array of amenities, personable service, and a better night's sleep. Fully renovated in 2015, the hotel features all non-smoking guest rooms with walk-out balconies, stunning views, and complimentary wireless internet. Amenities include two restaurants and bars including Ruth's Chris Steak House. Additional dining options include a all day dining at St. John's Provision Co. and room service. The hotel also features a riverfront pool and 24-hour complimentary business and fitness centers. With the perfect combination of amenities and services, all you'll have to do is sit back, relax, and indulge. ... more   less 

Additional Information about DoubleTree by Hilton Jacksonville - Riverfront

Address: 1201 Riverplace Blvd, Jacksonville, FL 32207-9009
Location: United States > Florida > Jacksonville
Price Range: $100 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Jacksonville - Riverfront 3.5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Odigeo, Priceline, Orbitz and Expedia so you can book your DoubleTree by Hilton Jacksonville - Riverfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
Hotel Style:
#4 Green Hotel in Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Jacksonville - Riverfront staff and other travelers.
6 questions
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North Carolina
Tampa, Florida
6 months ago
Memphis, Tennessee
over a year ago
Charleston, South Carolina

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Questions? Get answers from DoubleTree by Hilton Jacksonville - Riverfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room overlooking the River”
 of 5 bubbles 317heidig, yesterday | Read review
“Go for St. Johns river-view...”
 of 5 bubbles 1jmax4life, 2 weeks ago | Read review
“Ask for room facing St. Johns River”
 of 5 bubbles terripa75, 4 weeks ago | Read review
“Room with a view of the river.”
 of 5 bubbles ArnoldV647, 4 weeks ago | Read review
“Rooms on the north side face the river /downtown giving breathtaking views..but also a direct line to loud music and partyers.”
 of 5 bubbles SweetwaterFox, Nov 1, 2016 | Read review
5 of 5
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