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DoubleTree by Hilton Jacksonville - Riverfront

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DoubleTree by Hilton Jacksonville - Riverfront
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347 Reviews from our TripAdvisor Community

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Showing 343: English reviews
baltimore
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Situated on the riverfront with a double balcony and really enjoyed the view. Helpful staff (Netoyka) reduced my room rate to what it should have been (traveled with a group rate). Accommodated us with a later check out time which we appreciated (two hours). Cons: they offered three internet connections and none worked on my IPhone. Even the hHonors link... More 

Helpful?
Thank kash96baltimore
Jacksonville, Fl
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

My wife and I were celebrating our 44th Wedding Anniversary with a night out on the town. Dinner at Ruth Chris Steakhouse and overnight at the Double Tree hotel. The hotel staff from the Valet to the check in were excellent. The room was okay, but not exceptional, especially the bathroom where the shower had replaced a bathtub. After a... More 

Helpful?
Thank Larry W
Clovis, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Incredible service, awesome staff, and great accommodations. Food was excellent and the employees made me feel like family. So friendly, funny, efficient, and attentive. The rooms are wonderful and the staff were very helpful setting up transportation. Thank you Jacksonville Riverfront,

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank k4reel
St Simons Island, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The bed was horrible and staff didn't do what they said they would. We asked for adjoining rooms and they said they would accommodate only to get screwed after being hurried off the phone. The only thing this place has going for it was its location. Never saw a hotel with no luggage carts.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joseph S
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel for the money and it was riverfront, clean and well maintained. Garage parking was a nice plus and the lobby bar was actually a nice place to spend some time. I also really enjoyed the front desk staff, they were very professional and courteous.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cory B
Mumbai (Bombay), India
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is a nice property and i was there for MSK workshop i got a great deal for the days i stayed. Everything is fine about this property. The problem is with Jacksonville city. No public transport Nice staff

Helpful?
Thank Cebucitymale
Tallahassee, FL
Level Contributor
238 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

All in all a generally reasonable experience. Although there was coffee in the room there was no complimentary coffee in lobby. Breakfast was too expensive for our taste. We are used to refrigerators in room but didn't have one. Poor wifi for me. Clean comfortable room. Decent TV selection. Best banquet food ever. Fast elevators. Fantastic bellmen. Hate paying to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank BettyBoop1941
Southwick, Massachusetts
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Arrived in Jacksonville at 11:15PM. Detour made it difficult to get to hotel and front desk couldn't provide directions. Finally found hotel and got checked into a room with poor AC. Front desk said they would move me one room over and send security up with new room key. New room was far down hall next to elevator. It was... More 

Helpful?
Thank Terri M
Port Huron, Michigan
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We spent five nights at this hotel recently and were impressed by every employee with whom we had contact. Every problem we reported was corrected promptly. The location is great, being located directly on the riverfront, with the public boardwalk and the river taxi stop right outside the back door. Parking is conveniently located, there are two restaurants on site,... More 

Helpful?
Thank 973waynef
Savannah, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Easy to find, beautiful view, good food. Had 1 issue at bar but resolved quickly (made my Margarita as a Martini but another bartender came over and fixed it). Wonderful staff. Shrimp Skewers were delicious. Will definitely stay there again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mlwayne1
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
DoubleTree by Hilton is a downtown hotel where an exceptional locale blends with an array of amenities, personable service, and a better night's sleep. Fully renovated in 2015, the hotel features all non-smoking guest rooms with walk-out balconies, stunning views, and complimentary wireless internet. Amenities include two restaurants and bars including Ruth's Chris Steak House. Additional dining options include a all day dining at St. John's Provision Co. and room service. The hotel also features a riverfront pool and 24-hour complimentary business and fitness centers. With the perfect combination of amenities and services, all you'll have to do is sit back, relax, and indulge. ... more   less 

Additional Information about DoubleTree by Hilton Jacksonville - Riverfront

Address: 1201 Riverplace Blvd, Jacksonville, FL 32207-9009
Location: United States > Florida > Jacksonville
Price Range: $121 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Jacksonville - Riverfront 3.5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotwire, Hilton Hotels, Hotels.com, Priceline, Odigeo and Travelocity so you can book your DoubleTree by Hilton Jacksonville - Riverfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
Hotel Style:
#4 Green Hotel in Jacksonville
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