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DoubleTree by Hilton Jacksonville - Riverfront

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Traveler (225)
Room & Suite (85)
Dining (24)
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Overview
  • Excellent46%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible5%
Travelers talk about
“ruth chris”(34 reviews)
“double tree”(32 reviews)
“self parking”(23 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Jacksonville - Riverfront
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Jacksonville - Riverfront
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 11Jun 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (795)
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790 results
Traveler rating
355
207
121
67
40
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LanguageEnglish
355
207
121
67
40
Show reviews that mention
All reviewsruth chrisdouble treeself parkingacross the bridgewater taxicounter spacethe river walkjacksonville riverfrontjohns riverdiamond memberenjoyed our stayfootball gamethe hotel staffdowntown areabreakfast buffetfront desk staffbusiness trip
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1 - 5 of 790 reviews
Reviewed today

Hotel was nice along a walking area by the river. Pool area was nice. They offered cookies but would have liked to be able to get a cup of complimentary coffee or water in the lobby. Nothing fancy but good hotel overall.

Review collected in partnership with DoubleTree by Hilton
Thank wlehm77
Hotel's Favorite
Reviewed April 4, 2018

I drove in and curb appeal was very nice. Check in was very nice and desk people were very friendly and helpful. I went to my room and it was very nice. I had a bacony and views were pretty good. Parking was nice because...More

1  Thank craig f
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded April 5, 2018

Craig, thank you for making DoubleTree by Hilton Hotel Jacksonville Riverfront a part of your travel plans. We appreciate you letting us know how much you enjoyed your stay with us and how we met your needs with friendly smiles and prompt service. Our goal...More

Reviewed yesterday via mobile

Camryn and her front desk partner are the most amazing people on this planet. They are so helpful and so wonderful and they came to our every need. They were there anytime of day and helped up with everything. I highly recommend both of them...More

Thank Jordan D
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded today

Jordan, thank you for your wonderful review of DoubleTree by Hilton Hotel Jacksonville Riverfront. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. Camryn will be pleased to hear that she added value to your visit....More

Reviewed yesterday

Great room, clean & quiet for business travel. Evening cocktails by the riverfront pool. Concierge offered great close dinner suggestions. Staff overall very friendly and helpful. Would stay there againMore

Review collected in partnership with DoubleTree by Hilton
Thank Madhousewife80134
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded yesterday

Thank you for choosing the DoubleTree by Hilton Hotel Jacksonville Riverfront for your business trip. We are thrilled to learn you had an amazing stay and that we were able to meet all your expectations. Your comments made our day. Thanks again and we look...More

Reviewed 2 days ago

Ensure your trip isn't competing with another big event. There was a wedding and convention during my last visit that overwhelmed the staff. Ensure you are aware of any promotions or adjustments prior to checkout. Ask for a room that faces the river for a...More

Review collected in partnership with DoubleTree by Hilton
Thank Ray B
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded yesterday

Dear Ray B, Thank you for taking the time to comment about issues you encountered during your stay. We know traveling is often stressful, and we apologize for adding to your stress by providing inadequate service. Your comments are being shared with our team to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$130 - $220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
Details
Price range
$130 - $220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (225)
Room & Suite (85)
Dining (24)
Pool & Beach (13)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
john l
July 26, 2017|
AnswerShow all 4 answers
Response from PedroSpiller | Reviewed this property |
Don't know exactly. Hotel is a delight, splendid pool overlooking river.
1
Vote
Kimberly J
February 24, 2017|
Answer
Response from Mary T | Reviewed this property |
I am not sure. If it is to the back then yes, but if it is facing the street then possibly not.
0
Votes
mcruz4207
February 21, 2017|
AnswerShow all 6 answers
Response from rrmerrn | Reviewed this property |
Yes there are walk out balconies on most rooms as I recall. The side of the hotel that faces the river (north?) all have direct river views
0
Votes
Room Tips
"River view rooms may be a bit noisy since they overlook the pool and there are sometimes concerts near..."
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"Beautiful view of the City Sky line as well as the St Johns River"
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"Bring your wine and enjoy the balcony with excellent views of the downtown skyline, Jacksonville Landing and..."
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"Make sure you have a room away from Main Street (east end) and that you have a refrigerator in the room."
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