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DoubleTree by Hilton Jacksonville - Riverfront

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Traveler (263)
Room & Suite (90)
Dining (24)
Overview
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1201 Riverplace Blvd, Jacksonville, FL 32207-9009 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (945)
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936 results
Traveler rating
441
230
138
79
48
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LanguageEnglish
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441
230
138
79
48
Show reviews that mention
All reviews ruth chris double tree front desk across the bridge self parking water taxi view of the river jacksonville riverfront diamond member johns river football game the hotel staff downtown area breakfast buffet bed was very comfortable business trip easy access
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1 - 5 of 936 reviews
Reviewed 1 week ago

Very dirty room with stains on the chairs, and the bathroom vanity look like a dog chewed on it. It has not been well maintained. The staff was very helpful and tried moving my room, but the same issues were present in the second room....More

Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2019
Thank emilyrZ2799WH
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 1 week ago

Thank you for your review and for staying with us. We are pleased to know that our staff were helpful and accommodating, but sorry there were a few issues with your room causing you concern. We apologize for the inconvenience and hope you will give...More

Hotel's Favorite
Reviewed August 9, 2018

We enjoyed our overnight stay at this Doubletree location. The staff were very nice and Olivia at the Front desk was very helpful and kind. Our room was very clean and our bed was comfortable. We had a balcony which did not have furniture however...More

Date of stay: August 2018
1  Thank Emily L
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded August 9, 2018

Emily, thank you so much for sharing your amazing experience at DoubleTree by Hilton Hotel Jacksonville Riverfront. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again...More

Reviewed 1 week ago

We were on the 10th floor and over 2 nights we tried to take showers 3 times with no hot water.They did send someone up there 2 times to work on it but later there was no hot water . Another part of our group...More

Date of stay: December 2018
Thank Bonnie G
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 1 week ago

Thank you for being our guest and for letting us know of our shortcomings, Bonnie. Our team strives to ensure an exceptional experience for each guest, and we are so sorry we did not meet your expectations and that you had some issues with your...More

Reviewed 1 week ago

The river view was very enjoyable. Slept great! Enjoyed the river walk. Went to event at MOAS and planetarium. MOAS and planetarium was within walking distance of Doibletree hotel. Enjoyed the restaurant too, but there are really great restaurant around the hotel.More

Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2019
Thank 50ranellec
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 1 week ago

Thank you for your excellent review of DoubleTree by Hilton Hotel Jacksonville Riverfront. We are happy to read you enjoyed amazing views and that our convenient location worked well for your plans. We hope you will choose us again so we can impress you on...More

Reviewed 1 week ago

I decided to give this place another chance just in case I was wrong about the last time we stayed there a few months before. This time we booked a suite to see if the upgraded room would provide a different experience. Sorry, we still...More

Date of stay: December 2018
Thank FunMomO
Response from 00gc, General Manager at DoubleTree by Hilton Jacksonville - RiverfrontResponded 1 week ago

Thank you for being our guest and for taking the time to comment about issues you and your family encountered during your stay. We truly understand how important an excellent stay is and we are extremely disappointed in our efforts to provide that for you....More

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About
Description
DoubleTree by Hilton is a downtown hotel where an exceptional locale blends with an array of amenities, personable service, and a better night's sleep. Fully renovated in 2015, the hotel features all non-smoking More guest rooms with walk-out balconies, stunning views, and complimentary wireless internet. Amenities include two restaurants and bars including Ruth's Chris Steak House. Additional dining options include a all day dining at St. John's Provision Co. and room service. The hotel also features a riverfront pool and 24-hour complimentary business and fitness centers. With the perfect combination of amenities and services, all you'll have to do is sit back, relax, and indulge. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms
Number of rooms
293
Price range
$127 - $213 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Jacksonville
,
Jacksonville Crowne Plaza
Location
United States > Florida > Jacksonville
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms
Number of rooms
293
Price range
$127 - $213 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Jacksonville
,
Jacksonville Crowne Plaza
Location
United States > Florida > Jacksonville
Photos
Traveler (263)
Room & Suite (90)
Dining (24)
Pool & Beach (16)
Business Center & Event Rooms (13)
Nearby
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Nearby RestaurantsSee all 2,306 nearby restaurants
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Questions & Answers
Ask a question
christinah451
October 12, 2018|
AnswerShow all 5 answers
Response from stevewF7591LU | Reviewed this property |
Dont remember seeing one. Although, they may have a suite w/jacuzzi.
0
Votes
john l
July 26, 2017|
AnswerShow all 13 answers
Response from PedroSpiller | Reviewed this property |
Don't know exactly. Hotel is a delight, splendid pool overlooking river.
1
Vote
376kimberlyj
February 24, 2017|
Answer
Response from Mary T | Reviewed this property |
I am not sure. If it is to the back then yes, but if it is facing the street then possibly not.
0
Votes
Room Tips
"The suite is large and pleasant enough."
FunMomO
1 week ago
Read review
"River View is amazing"
ralphd39
2 weeks ago
Read review
"Rooms facing the river are great for dolphin watching and seeing the city and bridge lights light up the..."
Vacation8454
Nov 16, 2018
Read review
"Riverfront views are incredible"
alm146
Nov 15, 2018
Read review
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