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Holiday Inn Express Hotel & Suites Jacksonville South

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Holiday Inn Express Hotel & Suites Jacksonville South
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248 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Savannah, Georgia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I love to travel and do romantic weekend getaways with my husband. This is a newly renovated hotel with great amenities. This was one of the most welcoming hotels I have stayed at in a long time. The front desk clerk Ms. Tisa was simply amazing. She was courteous, friendly, efficient and greeted my husband and I with a warm-friendly... More 

Helpful?
Thank Saundra G
Philadelphia, Pennsylvania, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here following a family event to be close to family who lived in Jacksonville. The hotel was perfectly located with easy access and food and necessities near by. Room and hotel were very clean and comfortable. There was renovation going on, but it didn't really disrupt my stay. Staff was courteous and helpful. And the price was reasonable.

Helpful?
Thank Terri M
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a week while in Jacksonville and loved every minute of it. Breakfast was hot and delicious. Rooms were clean and spacious. Hotel staff was friendly and accommodating. Will definitely stay here again.

Helpful?
Thank Angela R
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Angela R for choosing us for your travels to Jacksonville. I am pleased to hear that you loved your stay with us and even happier to hear that you will be coming back. We surely appreciate your loyalty! Thank you Riina King General Manager More 

Johnson City, Tennessee
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 12, 2016

We usually stay at Holiday Inn properties and have liked the Holiday Inn Express in the past. This property is being updated, but we did not care for the "new look". I think they are trying to look more retro modern, but it comes off as a Motel 6. The new beds are very uncomfortable compared to previous properties. Both... More 

Helpful?
Thank JCTNGAL
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear JCTNGAL, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff and our breakfast. However, I was concerned to see that you were not impressed with our upgrades as well as our beds and pool. I would like to... More 

Navi Mumbai, India
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed April 1, 2016

Property is small but rooms are spacious. First impression is like it would be a congested place but looking at the room changes it all. Bathrooms are very small with hardly any space. Take your day to day stuff with you while going back to hotel as there are very few stores nearby.

Helpful?
Thank Buch911
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear Buch911, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our hotel to be nice and our rooms to be spacious. However, we would like to apologize for falling short of your expectations regarding our bathrooms. We also regret the issues you had with our... More 

Florida
Level Contributor
248 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed December 15, 2015

The staff was great, very friendly and helpful. The room with 2 full size beds and a fold out sofa was spacious, but the bathroom was a bit worn and the tub faucet was pouring out water. Maintenance slowed the leak, but did not stop it. The constant water running gave the bathroom a mildew odor. There is renovation going... More 

Helpful?
Thank Annie143Florida
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear Annie143Florida, Thank you for providing us with a very considerate review and thank you for staying with us. I am very happy that your overall experience with us was pleasant and that you commented us positively on our friendly and helpful staff. However, I regret that there was a water leak in your bathroom and that you got inconvenienced... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2015 via mobile

I had the pleasure of a great stay at this establishment.The staff where courteous and friendly and made my stay very enjoyable.I will stay there every time I visit Jacksonville.The rooms where very clean and the complimentary breakfast was very very good. Great place to stay.

Helpful?
Thank James P
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 7, 2015 via mobile

I visited the hotel and while it was close to my location I was unimpressed. First my room was dirty upon check in. There was hair in the showers and the previous guests food wrappers and clothing on the floor in the room. I called housekeeping and it took them 2 days of complaints to get them up there but... More 

Helpful?
Thank Cheri140
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Dear Cheri140, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the service provided by our staff and our breakfast. However, I was concerned to see that you had some issues with the cleanliness of our room and the fridge. I would like to apologize... More 

New York City, New York
1 review
2 of 5 stars Reviewed November 25, 2015

I don't think there is enough disinfectant in the world to wipe down the amount of linoleum furniture in the rooms of this hotel. The carpets are dirty and they smell. The elevator (one) small and also decorated in...linoleum. Shower water pressure unreliable as is being able to get a hot, not warm shower. On the up side, the staff... More 

Helpful?
Thank Patienceny
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review

Thank you Patienceny for staying in a IHG hotel and letting us know about your stay. From your comments it looks like you stayed at the Blount Island location and I will be happy to share your comments with the General Manager of that location. We are located about 20 minutes from the port and do not have a shuttle.... More 

Murrells Inlet, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 24, 2015

The location of the hotel was excellent because of its location to the Mayo Clinic and also many restaurants in the area. Hotel was very clean, friendly, helpful and the breakfast buffet was also good.

Helpful?
Thank Judy S
Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Jacksonville-South is an award wining hotel located off I-95 at exit 344 (J. Turner Butler BLVD) in South Jacksonville. We are the closest Holiday Inn Express Hotel to downtown Jacksonville. Our 100 % non smoking hotel is ideal for business or pleasure, as we provide what is important; comfort and fashionable furnishings. if you are here for business, this hotel is located within close proximity to companies such as Merrill Lynch, Bank of America, Citigroup, Blue Cross & Blue Shield and Mayo Clinic. If you are here for pleasure, visit the beaches, the City of Jacksonville, watch the Jacksonville Jaguars play at Alltel Stadium, go shopping at St. Johns Town Center Mall or visit one of our many universities like Jacksonville University, Edward Waters College, or the University of North Florida. Our beautiful hotel and suites feature complimentary high speed wireless Internet access, a deluxe continental breakfast, enjoy a workout in our fitness center on a treadmill, life cycle, stair stepper or weight station. We have a USA Today newspaper available to you every weekday. Enjoy our freshly baked Otis Spunkmeyer cookies in the evening. The best way to unwind is to simply relax in our outdoor pool. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Jacksonville South

Address: 4675 Salisbury Road, Jacksonville, FL 32256
Location: United States > Florida > Jacksonville
Price Range: $114 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville South 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Express Jacksonville
Jacksonville Holiday Inn
Holiday Inn Jacksonville
Hotel Style:
#24 Business Hotel in Jacksonville
#29 Romantic Hotel in Jacksonville
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