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Red Roof Inn Jacksonville - Cruise Port

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10901 Harts Rd, Jacksonville, FL 32218-3889
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (54)
Room & Suite (37)
Bathroom (6)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#83 of 144 hotels in Jacksonville
Location
Cleanliness
Service
Value
Red Roof Inn Jacksonville - Cruise Port is one of the best non-smoking budget hotels in Jacksonville, FL that is right off of I-95 with easy access to I-295. We are also near the JAXPORT Cruise Terminal, Jacksonville International Airport (JAX), the Museum of Contemporary Art Jacksonville, the Prime Osborn III Convention Center, River City Marketplace, Jacksonville Zoo and Gardens, TIAA Bank Field, Jacksonville University, Florida State College at Jacksonville, the University of North Florida, Florida Community College, the Jacksonville Fairgrounds, Florida Air National Guard, Blount Island Command and Naval Air Station Jacksonville. We offer our guests free Wi-Fi and an expanded cable package. Red Roof Inn Jacksonville - Cruise Port is a pet-friendly hotel.
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Full view
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Vending machine
Kids stay free
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
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Room features
Air conditioning
Housekeeping
Telephone
Wake-up service / alarm clock
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English
112Reviews1Q+A16Room tips
Traveler rating
  • 56
  • 8
  • 8
  • 8
  • 32
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Popular mentions
Jasmine P wrote a review Jun 10
Jacksonville, Florida1 contribution
I recently stay at Red Roof Inn and actually my stay was great.. The front desk ladies are excellent especially Ms. Alexandria. She has a wonderful personality and always pleasant and was eager to help with my stay. Made sure I had a good room and clean and smell great. I will be back soon..
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Date of stay: June 2021Trip type: Traveled with friends
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Howard K wrote a review May 2021
Smithtown, New York120 contributions37 helpful votes
+1
Disgusting. Filthy. Bugs. Towel had hair on it. There wasn't even a remote for the TV. I have stayed in hundreds of hotels but this is ny far, the worst. I truly felt for my safety here. Stay away. FAR AWAY. We paid in advance and there were no other vacancies in the area.
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Date of stay: May 2021Trip type: Traveled as a couple
Room Tip: Stay away.
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Response from D Smith, General Manager at Red Roof Inn Jacksonville - Cruise Port
Responded May 10, 2021
Dear Howard K, Thank you for taking the time to tell us about your experience at the RED ROOF INN JACKSONVILLE - CRUISE PORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for not maintaining our standard of excellent service and room cleanliness. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Donna S. GM Red Roof Inn - Red Roof Inn
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Kendra Brown wrote a review Apr 2021
1 contribution
My room was great! I stayed a few days and I had a excellent experience. Front desk Alexandria was super sweet and check me in and check me with a breeze. She is nice polite and get it done. My housekeeper Pam was great. Kept my rooms smelling like I clean it. Very friendly staff and will return soon!
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Date of stay: April 2021Trip type: Traveled with family
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Dusty Willis wrote a review Mar 2021
Zanesville, Ohio1 contribution
The room was clean, bug free and comfortable. The bed was amazing, the staff professional. Easy check in/out. Parking area was well lit. The area is sketchy but on property I never felt in danger. That is important as I tend to either travel alone or with my teens. This place is exactly what it is suppose to be: an affordable place to lay your head. I will definitely stay again if I am in Jax.
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Date of stay: March 2021Trip type: Traveled solo
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Shana L wrote a review Mar 2021
1 contribution
I have stayed at dozen of hotels in Jacksonville FL, I definitely would recommend them to my family and friends. Staff was very hospitable and there for every need of mine. The price, cleanliness of the room and the convenience of the location makes this hotel even better. Thank you so much.
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Date of stay: March 2021Trip type: Traveled as a couple
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PRICE RANGE
$60 - $83 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best value hotel jacksonville
FORMERLY KNOWN AS
Red Roof Inn Jacksonville North
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
57
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Frequently Asked Questions about Red Roof Inn Jacksonville - Cruise Port
What are some of the property amenities at Red Roof Inn Jacksonville - Cruise Port?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Is parking available at Red Roof Inn Jacksonville - Cruise Port?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof Inn Jacksonville - Cruise Port?
Conveniently located restaurants include Ship 2 Shore Seafood & Steaks, Chan's Chinese Restaurant, and Firehouse Subs.
Are there any historical sites close to Red Roof Inn Jacksonville - Cruise Port?
Many travelers enjoy visiting James P. Small Park (6.1 miles).
Is Red Roof Inn Jacksonville - Cruise Port accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.