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Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

Overview
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4693 Salisbury Rd, Jacksonville, FL 32256-6129 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Hotel
Family Rooms
Kitchenette
2.5 Star accommodation
Additional information
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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1 - 5 of 62 reviews
Reviewed October 30, 2018 via mobile

One star is too kind. I went with friends to the Georgia Florida game. Our hotel room was the worst smelling room ever. When I asked them try and make the room smell better, they gave me a bottle of Febreze! There were live fleas...More

Date of stay: October 2018
Thank Ladon H
Response from 00esa, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded October 30, 2018

Ladon, we apologize for the smell you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the odor compromised your experience. We will follow up on your concerns to ensure we are well poised to serve...More

Reviewed October 5, 2018 via mobile

No dishes or any cutlery in the kitchen, the sofa bed is a tiny twin size. We had to ask for sheets for the sofa bed, the pool is full of algae. For over $100 a night I would have expected more. The Front desk...More

Date of stay: October 2018
Thank 97julietl
Response from 00esa, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded October 5, 2018

Please accept our apologies for the cleanliness issue you encountered in the pool and that you were unaware of our kitchenware policy. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team...More

Reviewed September 16, 2018 via mobile

First room offered had white stains on carpet! Second room had blood on ceiling from drug users. Absolutely filthy. Didn’t take my shoes off even when sleeping on top of bed. Used by working ladies.EWMore

Date of stay: September 2018
Thank melaniejudd2018
Response from 00esa, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded September 18, 2018

Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as our entire...More

Reviewed September 12, 2018 via mobile

The staff was very friendly and it wasn't the worst, but it needs more. The room appeared clean but had a musty smell. The breakfast offerings were slim. The snack machine took my money. Beware of the internet upsale I almost accidentally clicked.More

Date of stay: September 2018
Thank Nlb2013
Response from 00esa, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded September 12, 2018

Thank you for being our guest. Although it seems you had an overall pleasant time, we are sorry for the odor issue you experienced in your room. Your feedback has been shared with the housekeeping team to be more diligent with their efforts so that...More

Reviewed July 11, 2018 via mobile

This place wreaked of pot when we walked up to the front door, was packed full of shady folks drinking beer in the pool area, and the room was worse! Our room was not stocked with any of the dishes, utensils, etc. listed on the...More

Date of stay: July 2018
Thank BuffaloBryan
Response from 00esa, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded July 12, 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Microwave
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
100
Price range
$64 - $87 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint
Also Known As
Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint Hotel
,
Extended Stay America Jacksonville
Location
United States > Florida > Jacksonville
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
100
Price range
$64 - $87 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint
Also Known As
Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint Hotel
,
Extended Stay America Jacksonville
Location
United States > Florida > Jacksonville
Photos
Traveler (21)
Room & Suite (30)
Dining (2)
Pool & Beach (1)
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Room Tips
"217 is across from the non-stop elevator"
nurserachel175
Apr 26, 2018
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"words can not even say how dirty this place was..and they thought 5 people could sleep in 1 bed??!!"
karenclark2017
Oct 1, 2017
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"gross. just gross."
VanessaC1396
Sep 22, 2017
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"Ask for room away from children for quieter night."
CRYSTALC265
Aug 28, 2016
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