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Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

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Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint
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88 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Rochester NY
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 1 week ago

Extended Stay hotels are certainly not luxurious, But this one was very clean, the beds were comfortable, and the rooms were not too shabby. The free breakfast looked adequate, but we ate in our room, so we had no first hand experience. The in-room kitchen included a stove, refrigerator, microwave, and dishwasher, all of which functioned just fine. There were... More 

Helpful?
Thank barbarawwarren
Manager_11525, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated with clean accommodations and amenities, such as the fully equipped kitchen, you found suitable. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Tampa, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

My husband is a claims adjuster and we had to book a stay this hotel after a hurricane hit Jacksonville, FL. He was booked for two weeks. I booked this particualr hotel because it had a full kitchen and with all the work he would be doing on the computer in his room after he inspected homes, he wanted to... More 

Helpful?
Thank Christine F
Manager_11525, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you so much for submitting a survey. Unfortunately, we provide the cooking items and utensils upon request. These items are provided complimentary. Christine, we hope this doesn't keep you from choosing us for your lodging needs in the future, if you like , give us a call and we will have your kitchen stocked for you before you arrive.... More 

USA
Level Contributor
139 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed October 16, 2016

THis place has a fresh remodel on it. Well done. A good price would be 65 a night. Southpoint is a nice area in Jax. The front desk staff is so so.... I would not have stayed here in the past but its much better now.

Helpful?
Thank trav3908
Manager_11525, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Your feedback is important. Thank you for taking the time to share your experience. First, I am glad you like the look of our latest remodel and the improvements we made. It is also great to know yo valued the affordable price you paid for accommodations. Once more, thank you for posting your review. We look forward to having you... More 

Ponte Vedra Beach, Florida
Level Contributor
12 reviews
Reviewed October 13, 2016

light on staff. The room smelled. I had to go to the lobby to take the toilet paper in the lobby bathroom because ran out in our bedroom as it was 90% gone. no one at the front desk most of the time. they did apologize when I checked out and adjusted my bill. had I been by myself ,... More 

Helpful?
Thank Jim C
Manager_11525, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. Due to the Hurricane we were short staffed and worked diligently around the clock to ensure we maintained power and kept all our guests safe, which is why... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 13, 2016

We went to stay at the hotel during Hurricane Matthew, and it was a crazy time. When we checked in Luz was so calm, and helpful. You could tell she was tired and working long hours but her attitude never showed her exhaustion. We were there for 2 days and she was there the whole time!!! Smiling, checking people in,... More 

Helpful?
Thank Ursula H
Manager_11525, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

It is so rewarding to see you had an excellent stay at our hotel. I am pleased to see that you were well taken care of by our staff due to the hurricane and that one of our manager, Luz, did an amazing job assisting you and other guests during such a difficult time. Thank you again for your kind... More 

Neptune Beach, Florida
1 review
Reviewed October 10, 2016

The staff was awesome. They were very attentive. We felt very much at home. It was also nice to have a kitchen that I could store food in that would have otherwise gone bad. It was also nice to have a laundromat located on the premises as we did not know if we would have electricity when we returned home.... More 

Helpful?
Thank lagiles2016
Manager_11525, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

Thank you for taking the time to share your experience with us. It is great to see that you had an excellent stay with us and that our staff was accommodating during your time of need. I'm also glad you were able to take advantage of our laundry services. Thank you for choosing Extended Stay Hotels. We hope to see... More 

Jacksonville, Florida
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 6, 2016

I needed a place to sleep for 8 hours during the day. Our AC was broken and electricity was cut at home for them to fix it. I worked the night before and have to go back to work the next night so I looked for a hotel to stay that has all day check in time. I found this... More 

Helpful?
Thank Maqui P
Bear
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 28, 2016

This place is not bad at all, clean, full kitchen. I asked for a room away from children and was pleased by the decision the clerk made. I was able to sleep although I was in front of the pool. It was down the street from Dave and Busters so I was able to entertain myself in the evening. Not... More 

Helpful?
Thank Crystal C
Manager_11525, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

We appreciate you taking the time to write a review of your stay. I am more than pleased you favored your clean, comfortable accommodations with the fully equipped kitchen and that our staff members were able to accommodate you with your room. Thank you again for your review. We look forward to seeing you in the future, should your travels... More 

Philadelphia, Pennsylvania
1 review
Reviewed August 2, 2016

Used CRACK PIPE, Used CONDOM and PUBIC hairs... Need I say more?!? Absolutely disgusting... These rooms were nasty... I would never tay here again!!!!! We had 3 rooms and they were all disgusting... How does this happen?? Do they even clean the rooms or check them????

Helpful?
Thank Coordinator2080
Madison, Florida
Level Contributor
7 reviews
Reviewed July 5, 2016

I have stayed twice at this hotel and once at another in the same are. Both are excellent. Love that it has a full kitchen. Rooms were clean, air conditioner worked great nice and cold, pool was always clean and blue, breakfast is simple but great (fruits, some pastries, bars, coffee and oatmeal). Never had a bad experience. Staff always... More 

Helpful?
Thank ngelvez
Manager_11525, Manager at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint, responded to this review

I appreciate you posting a review of our hotel. I am glad that you've continued to enjoy your stay at our hotel. I'm thrilled that you've been pleased with your clean room, your fully equipped kitchen and our grab-and-go breakfast. As well, I'm happy to know that our staff has provided you with great service during your stays. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast

Additional Information about Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

Address: 4693 Salisbury Road, Jacksonville, FL 32256 (Formerly Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint)
Location: United States > Florida > Jacksonville
Price Range: $69 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint Hotel
Extended Stay America Jacksonville
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Questions & Answers

Questions? Get answers from Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room away from children for quieter night.”
 of 5 bubbles CRYSTALC265, Aug 28, 2016 | Read review
“I'll post some photos within a week. As a matter of fact, I'll take some when I get there this evening.”
 of 5 bubbles GiselePP, Mar 21, 2016 | Read review
“Any room that is not infested with insects is a good room.”
 of 5 bubbles N4357KVrobh, Aug 21, 2015 | Read review
“ask for 2 double or queen beds with a kitchen”
 of 5 bubbles saxyduo, May 12, 2015 | Read review
“The first floor is the most convenient because you don't have to wait on the elevator or carry your luggage upstairs”
 of 5 bubbles X1779AOmichaeln, Jan 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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