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    Extended Stay America - Jacksonville - Riverwalk

    1413 Prudential Dr, Jacksonville, FL 32207-8131
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    8/6/2017 8/7/2017
    $85
    $85
    $85
    Traveler (17)
    Room & Suite (7)
    Dining (1)
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    Overview
    • Excellent28%
    • Very good25%
    • Average21%
    • Poor9%
    • Terrible17%
    Travelers talk about
    Free Wifi
    Non-Smoking Rooms
    Suites
    Kitchenette
    Wheelchair access
    Self-Serve Laundry
    Free Parking
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Jacksonville - Riverwalk
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    Lexington Hotel & Conference Center - Jacksonville Riverwalk
    384 reviews
    #35 of 133 hotels in Jacksonville
     
    Hampton Inn Jacksonville Downtown I-95
    891 reviews
    #17 of 133 hotels in Jacksonville
     
    DoubleTree by Hilton Jacksonville - Riverfront
    586 reviews
    #14 of 133 hotels in Jacksonville
     
    Hilton Garden Inn Jacksonville Downtown/Southbank
    612 reviews
    #18 of 133 hotels in Jacksonville
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (151)
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    1 - 5 of 144 reviews

    Reviewed 3 days ago

    Most hotels downtown was booked but check in here was fast and the staff was very helpful. Parking was only $6.00 and no deposit for the room. My room, towels & sheets microwave, refrigator was clean .More

    Thank moct31i
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 2 days ago

    We appreciate you taking the time to write a review about your stay with us at Extended Stay America - Jacksonville - Riverwalk - Convention Center. It is good to read you liked your clean room and that you were impressed with our helpful associates....More

    Hotel's Favorite
    Reviewed September 13, 2016

    Not really what we were expecting from an "extended" stay facility. The room was really nice and by all appearances clean, so no comment there. Check in/out was easy and the staff very friendly and helpful. Due to ongoing road work, if you're not familiar...More

    Thank Diane-Rick B
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded September 13, 2016

    Thank you for being our guest at Extended Stay America - Jacksonville - Riverwalk and for your wonderful feedback! We are thrilled to read that you liked our welcoming associates as well as your spotless accommodation. We hope you will visit again the next time...More

    Reviewed 3 days ago

    This place is an over-valued dump. Make no mistake, I've stayed at worse hotels, but I this place is a dump. Check-in was a hassle because they decided to impose a $6.00 per day parking fee that was no disclosed until I got to the...More

    Thank Jim F
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 3 days ago

    We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to ensure...More

    Reviewed 5 days ago via mobile

    This place was an absolute dump. Do not stay here. When I got there I check the sheets the fitted sheet had hair on it.. And I even saw blood stains on the mattress. The stove was disgusting, the refrigerator was dirty, and the drawers...More

    Thank KayLove1
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 4 days ago

    We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working...More

    Reviewed 1 week ago

    Clean room, uncomfortable beds, no kitchen utensils pre set up to stay, ac not cooling properly. Friendly staff willing to accomodate. Don't think there should be a parking fee breakfast should be at least till 10:30am to short of a service.More

    Review collected in partnership with Extended Stay
    Thank eminelyr
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - RiverwalkResponded 1 week ago

    We’re sorry for the unpleasant experience you encountered while you were staying with us. However, we would like to communicate to you that, kitchenware for the suites are available at our front desk to ensure cleanliness is maintained. Also, we will share your concerns with...More

    Lexington Hotel & Conference Center - Jacksonville Riverwalk
    384 reviews
    #35 of 133 hotels in Jacksonville
     
    Hampton Inn Jacksonville Downtown I-95
    891 reviews
    #17 of 133 hotels in Jacksonville
     
    DoubleTree by Hilton Jacksonville - Riverfront
    586 reviews
    #14 of 133 hotels in Jacksonville
     
    Hilton Garden Inn Jacksonville Downtown/Southbank
    612 reviews
    #18 of 133 hotels in Jacksonville
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • $86 - $116 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 113
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Extended Stay, TripOnline SA, Hotwire, Travelocity, Cancelon and Cheap Tickets so you can book your Extended Stay America - Jacksonville - Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Extended Stay America Jacksonville / Riverwalk Hotel Jacksonville ,
    • Extended Stay America Riverwalk
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    Traveler (17)
    Room & Suite (7)
    Dining (1)
    Hotel & Grounds (18)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Packerfan4
    April 18, 2016|
    AnswerShow all 4 answers
    Response from Mike H | Reviewed this property |
    Only stayed one night but it's in a small lot far off the interstate. I'd hate to have to get a truck in and out of there.
    0
    Votes
    Room Tips
    "Pay the extra money and stay next door at the Hampton."
    Read review
    "For extended stay, a ground floor makes moving in and out easier."
    Read review
    "All rooms seem to be in a good location."
    Read review
    "Rooms in another hotel are best."
    Read review
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