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Courtyard Jacksonville Airport Northeast

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Courtyard Jacksonville Airport Northeast
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138 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Durham, North Carolina
Reviewed 4 days ago NEW

We stopped here overnight on our way down 95. It was easy on and off of the highway and the hotel was nice and clean. The best part was the night auditor- she was very pleasant and friendly. I have been around a lot of people working the night shift and often they keep their positions because they are reliable...

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Helpful?
Thank Ksimp85370
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for sharing your thoughts in regards to your stay. We agree we have a great Night Auditor. We are delighted to hear she was able to meet your needs for your stay. We hope to see you next time you are in Jacksonville.

Clayton, NC
Reviewed 1 week ago NEWvia mobile

This motel was very disappointing as the room was sub-par for a Courtyard, especially for one that was suppose to have been recently remodeled. You'll probably still stay here regardless of my review and poor experience. There were numerous problems with my room and when brought to the front desk's attention, was shown more apathy than empathy. Missing toiletries, dead...

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Helpful?
Thank amxpress
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for taking the time to share your feedback in regards to your stay. We were disappointed to hear we did not meet the needs for your stay. We will take the information you shared to improve our service for future guests. We hope you will give us another opportunity to serve you in the future.

Madison, Wisconsin
Reviewed 1 week ago

We stayed here the night before a cruise. The hotel shuttle to and from the airport was on time and very friendly. The front desk was extremely helpful finding us a restaurant that was open and nearby. They gave us suggestions for transportation, and even helped us out when our shuttle service was late due to an accident. We will...

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Helpful?
Thank lovetotravel304
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay. We are delighted to hear you enjoyed your stay. We hope to get to serve you next time you are cruising out of Jacksonville. Thank you for choosing Courtyard Jacksonville Airport Northeast. We hope to see you again soon.

Reviewed 2 weeks ago via mobile

We had a great stay. We had 4 of us but need 3 beds because of teenagers. They moved us to room that would work. They also booked us a room on our return trip. They took us to dinner with the free shuttle which is a nice feature. Allowed us to turn rental car in a day early

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Helpful?
Thank Brian M
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for sharing your feedback. We were excited to hear we met the needs for your stay. We are glad to hear our services were able to meet the needs for your stay. We want to be your hotel of choice next time you are in Jacksonville.

Miami Beach, Florida
Reviewed 2 weeks ago

I had a great experience from a friendly check in to a goodbye with a greeting. And, this is one of the Courtyards where the rooms are upgraded. Yeah! This property really caters well to the frequent travelers including platinum members. I was greeted with a friendly and cheerful voice, and, this was common among other employees through out the...

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Helpful?
Thank Mr_Universal
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you for sharing your experience in regards to your recent stay. We are happy to hear we were able to meet all the needs for your stay. We want to be your hotel of choice in Jacksonville. Thank you for choosing the Courtyard Jacksonville Airport.

Godfrey, Illinois
Reviewed December 15, 2016

Another Courtyard, close to the airport. I had a 6 a.m. flight out of Jacksonville on a Sunday morning, so stayed as close as I could to the airport. This is a newly renovated property and everything is sparkling clean and brand new. The beds are wonderful, no noise issues. I just love the predictability of staying at a new...

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Thank kellykate67
Greensboro, North Carolina
Reviewed December 1, 2016 via mobile

Nice, clean and updated hotel. Close proximity to tier II restaurant - friendly staff and decent food court and exercise area. Nearby airport location with shuttle service. Would be back on my next visit to JAX

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Thank Flyby0161
Seattle, Washington
Reviewed November 7, 2016 via mobile

This hotel was newly remodeled so all the rooms I have stayed in were updated and clean. I did have one room on the top floor that ended up getting soaked during a rain storm, meaning the carpet was soaked in the corner by the window, they moved me immediately. The hotel is easy access to the airport, freeway's and...

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Helpful?
Thank 615rhondas
Izabela M, Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Hello! We are very happy you took time to share your experience while staying at the Courtyard. Please come and visit us again!

Reviewed October 30, 2016

This is a very nice Courtyard Marriott. I stayed in a ground floor room away from the parking lot. The room was very quiet and nice for sleeping. The check in was handled very politely and professionally. The rooms appear to have been updated recently. The bathrooms have a walk in shower with nice hardware and fixtures. The wall and...

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Helpful?
Thank Dave D
Izabela M, Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Thank you so much for your review. We are thrilled you enjoyed your stay at the Courtyard! Please visit us again when passing through the Jacksonville area!

Chicago, Illinois
Reviewed October 29, 2016

I stay at this hotel when I have an early morning flight out of the Jacksonville Airport. The hotel is within 5-7 minutes of Rental Car Return so extremely convenient. The hotel itself is fine - the rooms seem to be a bit updated from typical Courtyard rooms, there is a restaurant/bar in the lobby, and service is fine. Would...

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Helpful?
Thank SeeingTheWordFromORD
Izabela M, Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Hello! We are extremely happy you enjoyed your stay at the CY Jacksonville and hope we will see you again while in the area!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Jacksonville Airport Northeast

Address: 14668 Duval Rd, Jacksonville, FL 32218-2460
Location: United States > Florida > Jacksonville
Price Range: $120 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Airport Northeast 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Airport/Northeast Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard
Hotel Style:
#51 Business Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from Courtyard Jacksonville Airport Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the side away from the parking lot are quiet.”
 of 5 bubbles 776daved, Oct 30, 2016 | Read review
“Get a room on the East side for quite, but not over the swimming pool.”
 of 5 bubbles BlackCreek389, Oct 19, 2016 | Read review
“I think all the rooms are good and quiet”
 of 5 bubbles jlle, Sep 16, 2016 | Read review
“They have balcony rooms if you're a smoker. Which I look for when I travel.”
 of 5 bubbles Daisydukegrits, Jun 16, 2016 | Read review
“I always ask for a higher floor to avoid a lot of floor traffic.”
 of 5 bubbles Melody862, Apr 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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