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Courtyard Jacksonville Airport Northeast

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Courtyard Jacksonville Airport Northeast
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125 Reviews from our TripAdvisor Community

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Showing 122: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

I came to Jacksonville on business only to learn that I did not have a reservation at the original hotel that I was supposed to stay with. When I arrived at the Courtyard (and took their last room!) I was welcomed by a welcoming staff and beautifully renovated hotel. While the trip coming into Florida started as difficult - my... More 

Helpful?
Thank Dorene C
Rochester, NY
Level Contributor
172 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service, large comfortable room. Pool and hot tub were clean and the area around the pool was attractive. When we asked for a restaurant recommendation, the front desk offered us a shuttle even though it was just a few minutes away. Breakfast was not included but available, and the bar area was very nice.

Helpful?
Thank jlle
A TripAdvisor Member
4 of 5 stars Reviewed August 22, 2016 via mobile

Really enjoyed my stay here. Very pleasant staff Sara and Jonathan at the 'Bistro' were especially great. Breakfast is very good but expensive so get it included in the room if you can. The shuttle runs to plenty of nearby resteraunts so it's easy to enjoy a beer and catch a ride back with Tony. All in all very good.

Helpful?
Thank A TripAdvisor Member
Izabela M, Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Guest Dear GuestThank you for sharing your experience with us! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with Sara and Jonathan! We hope you choose to stay with us again whenever your travel needs... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 21, 2016 via mobile

This is an above average airport hotel but average for a Courtyard. Rooms are clean and good size. Small fridge, flat screen TV, coffeemaker included in room. Reviews say it's been renovated but it's decor only (wallpaper, carpet, etc). No USB hubs or charging ports in the room for electronics, so it's not that updated. Staff are always available and... More 

Helpful?
Thank SmallWonder B
Izabela M, Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear SmallWonder B Dear Guest Thank you for sharing your experience with us! We take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travel needs bring you back to Jacksonville. More 

Brooklyn, NY
Level Contributor
47 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 11, 2016

My stay here was very brief but I'll remember the friendly service. I got in very late after work and, in need of food, was happy to note that a Waffle House was a two-minute walk away. The woman at the front desk was then a big help when I asked for assistance arranging a ride to the airport --... More 

Helpful?
Thank Lemiracle
Izabela M, Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Guest Thank you for sharing your experience with us! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We hope you... More 

Greensboro, North Carolina
Level Contributor
411 reviews
210 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed August 10, 2016 via mobile

This hotel has gone through a major capital improvement, the rooms and facilities look good. However, it doesn't feel worthily of rebooking - separated from the connivance of any nearby walking restaurants, it felt like a closet facility. 1). Rooms fresh, new and updated 2) staff, the evening shift female bistro attender was poor - my greeting to her, "how... More 

Helpful?
Thank Flyby0161
Izabela M, Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Guest thank you so much for sharing your comments. We are so excited you chose us as your lodging partner. Please visit us again! More 

Level Contributor
132 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed August 1, 2016 via mobile

Excellent location, minutes to JAX. Excellent service up front. Met every need. I typically stay in courtyards and am used to the layout. I try to get poolside interior room. Gives me the option to hop in the pool or work on the balcony. This courtyard is built a little differently and as a result I had to move around... More 

Helpful?
Thank Fred B
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Fred B., Thank you for staying with us and providing wonderful feedback about the staff. We look forward to you staying with us again in the future. Brad Whitaker Area General Manager More 

Level Contributor
4 reviews
5 of 5 stars Reviewed June 16, 2016

I had an overnight stay here with my grandson recently. The staff are fantastic with a special thank you to Lorin and Haylee for making us feel special. They have little Bistro which sells wine until late and the breakfast is wonderful. They use fresh spinach on the sandwiches. Its very close to River city Market place and the shuttle... More 

Helpful?
Thank Daisydukegrits
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Daisydukegrits, Thank you for your wonderful comments regarding the hotel and staff. We will be sure to recognize Lorin, Mohammad, and Haylee for their efforts. They will be thrilled with the wonderful feedback. We hope to have you stay with us again if in Jacksonville. Sinecerely, Brad Whitaker General Manager More 

Greenville, North Carolina
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 2, 2016 via mobile

We stayed at the Courtyard prior to a cruise. The hotel room had just been remodeled and was very nice. The staff was very courteous and helpful. The bistro staff was very efficient both for drinks and coffee. We did enjoy sitting by pool in the afternoon. The area was nice and well maintained. We enjoyed our stay and will... More 

Helpful?
Thank CrystalM7373
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear CrystalM7373, We are pleased you enjoyed your stay with us in Jacksonville before your cruise. Thank you for your wonderful comments, and we hope you enjoyed your vacation! Sincerely, Brad Whitaker General Manager More 

Charleston, South Carolina
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 15, 2016

Whenever we take our annual girls trip for holiday shopping, we stay at a Marriott property in this area. We are never disappointed especially with the breakfast. The staff is always efficient, friendly, and helpful.

Helpful?
Thank Melody862
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Melody862, Thank you for your choosing to stay with us and the wonderful comments regarding your stay. We truly appreciate them, and look forward to you staying with us again in the future. Sincerely, Brad Whitaker Area GM More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Jacksonville Airport Northeast

Address: 14668 Duval Rd, Jacksonville, FL 32218-2460
Location: United States > Florida > Jacksonville
Price Range: $127 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Airport Northeast 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Airport/Northeast Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
Hotel Style:
#51 Business Hotel in Jacksonville
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