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Courtyard Jacksonville Airport Northeast

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Courtyard Jacksonville Airport Northeast
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123 Reviews from our TripAdvisor Community

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Showing 120: English reviews
A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW via mobile

Really enjoyed my stay here. Very pleasant staff Sara and Jonathan at the 'Bistro' were especially great. Breakfast is very good but expensive so get it included in the room if you can. The shuttle runs to plenty of nearby resteraunts so it's easy to enjoy a beer and catch a ride back with Tony. All in all very good.

Helpful?
Thank A TripAdvisor Member
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

This is an above average airport hotel but average for a Courtyard. Rooms are clean and good size. Small fridge, flat screen TV, coffeemaker included in room. Reviews say it's been renovated but it's decor only (wallpaper, carpet, etc). No USB hubs or charging ports in the room for electronics, so it's not that updated. Staff are always available and... More 

Helpful?
Thank SmallWonder B
Brooklyn, NY
Level Contributor
47 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay here was very brief but I'll remember the friendly service. I got in very late after work and, in need of food, was happy to note that a Waffle House was a two-minute walk away. The woman at the front desk was then a big help when I asked for assistance arranging a ride to the airport --... More 

Helpful?
Thank Lemiracle
Greensboro, North Carolina
Level Contributor
376 reviews
202 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has gone through a major capital improvement, the rooms and facilities look good. However, it doesn't feel worthily of rebooking - separated from the connivance of any nearby walking restaurants, it felt like a closet facility. 1). Rooms fresh, new and updated 2) staff, the evening shift female bistro attender was poor - my greeting to her, "how... More 

Helpful?
Thank Flyby0161
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Excellent location, minutes to JAX. Excellent service up front. Met every need. I typically stay in courtyards and am used to the layout. I try to get poolside interior room. Gives me the option to hop in the pool or work on the balcony. This courtyard is built a little differently and as a result I had to move around... More 

Helpful?
Thank Fred B
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Fred B., Thank you for staying with us and providing wonderful feedback about the staff. We look forward to you staying with us again in the future. Brad Whitaker Area General Manager More 

Level Contributor
4 reviews
5 of 5 stars Reviewed June 16, 2016

I had an overnight stay here with my grandson recently. The staff are fantastic with a special thank you to Lorin and Haylee for making us feel special. They have little Bistro which sells wine until late and the breakfast is wonderful. They use fresh spinach on the sandwiches. Its very close to River city Market place and the shuttle... More 

Helpful?
Thank Daisydukegrits
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Daisydukegrits, Thank you for your wonderful comments regarding the hotel and staff. We will be sure to recognize Lorin, Mohammad, and Haylee for their efforts. They will be thrilled with the wonderful feedback. We hope to have you stay with us again if in Jacksonville. Sinecerely, Brad Whitaker General Manager More 

Greenville, North Carolina
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 2, 2016 via mobile

We stayed at the Courtyard prior to a cruise. The hotel room had just been remodeled and was very nice. The staff was very courteous and helpful. The bistro staff was very efficient both for drinks and coffee. We did enjoy sitting by pool in the afternoon. The area was nice and well maintained. We enjoyed our stay and will... More 

Helpful?
Thank CrystalM7373
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear CrystalM7373, We are pleased you enjoyed your stay with us in Jacksonville before your cruise. Thank you for your wonderful comments, and we hope you enjoyed your vacation! Sincerely, Brad Whitaker General Manager More 

Charleston, South Carolina
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 15, 2016

Whenever we take our annual girls trip for holiday shopping, we stay at a Marriott property in this area. We are never disappointed especially with the breakfast. The staff is always efficient, friendly, and helpful.

Helpful?
Thank Melody862
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Melody862, Thank you for your choosing to stay with us and the wonderful comments regarding your stay. We truly appreciate them, and look forward to you staying with us again in the future. Sincerely, Brad Whitaker Area GM More 

Houston, Texas
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 25, 2016

On a recent road trip this was a second disappointing experience at a Courtyard that has led me to believe there is a problem with Marriott management and standards are slipping seriously. This hotel is currently under renovation so some of the turn offs like filthy stair carpets can be forgiven but we were given a supposedly renovated room. On... More 

Helpful?
Thank Malamud
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Malamud, Thank you for the feedback. We are very excited about the renovations, but obviously we rushed turning your room back into service a little prematurely. We are reviewing what happened to ensure this is corrected and not a future issue. We hope you love the look of the new rooms as much as we do. We hope that... More 

Saint Simons Island, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 3, 2016

This hotel is in great need of renovation. The only thing fairly new was the tv. We arrived yesterday afternoon. We were in a room on the first floor. It appears the lobby was renovated and then the renovations stopped there. Outside our room in the parking lot was a stack of mattresses. Out the sliding glass door in our... More 

Helpful?
Thank Elizabeth E
Brad W, General Manager at Courtyard Jacksonville Airport Northeast, responded to this review

Dear Elizabeth E, Thank you for choosing to stay with us. We are in the last stages of a full renovation of the building. I am truly sorry, that you did not get to experience one the completed rooms. The work will be completed in the next month, and all of the rooms will be fully renovated. I hope that... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Courtyard Jacksonville Airport Northeast

Address: 14668 Duval Rd, Jacksonville, FL 32218-2460
Location: United States > Florida > Jacksonville
Price Range: $127 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Airport Northeast 3*
Number of rooms: 78
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Also Known As:
Courtyard By Marriott Jacksonville Airport/Northeast Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard
Hotel Style:
#52 Business Hotel in Jacksonville
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