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Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel

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14670 Duval Rd, Jacksonville, FL 32218-9429
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (211)
Room & Suite (79)
Dining (19)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 04/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel
Updated 04/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 146 hotels in Jacksonville
Location
Cleanliness
Service
Value
Travelers' Choice
The Crowne Plaza Jacksonville Airport Hotel is located right off of I-95 and just minutes from the Jacksonville International Airport (JAX) and the Carnival Cruise Lines terminal at JAXPORT. Shuttle service to and from the airport is always included in your stay. We are also just a short drive from Downtown Jacksonville (via I-95) and the area’s finest beaches including Amelia Island and Ponte Vedra Beach. Regardless of whether you are traveling to Jacksonville, Florida for business or pleasure, the Crowne Plaza Jacksonville Airport Hotel has plenty of luxurious rooms and delicious food and drink offerings to insure a fantastic, relaxing stay. The hotel also features a heated outdoor pool, fitness center with free weights, complimentary wi-fi and parking and all of our rooms now all include refrigerators.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Complimentary instant cofffee
Snack bar
Vending machine
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
On-demand movies
Hair dryer
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish

Location

Full view
40Car recommended
Grade: 40 out of 100
49Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1833Reviews20Q+A100Room tips
Traveler rating
  • 1,245
  • 318
  • 154
  • 69
  • 47
Time of year
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Popular mentions
Barbara N wrote a review Jan 17
2 contributions
We’ve stayed at his location many times. Aside from the great location, a delicious restaurant, lovely pool, and Starbucks in the lobby, this hotel has an exceptional staff willing to go the extra mile to make your stay a very satisfying experience. Front desk manager Brennen adds an extra personal touch to each and every guest. He was very generous accommodating a reservation mix-up that made us feel like valued customers. Do yourself a favor and stay here!
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Date of stay: January 2022Trip type: Traveled on business
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Response from Guest Service Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel
Responded 1 week ago
Barbara, welcome back to Crowne Plaza Jacksonville Airport/I-95N. You are part of our family now, and we are pleased to know that our team members always make you feel at home. We are glad you liked our ideal location and the amenities we offer. We are also pleased to read about the service you received from Brennen. We will surely share your compliments with him. Thank you again for being our guest, and we look forward to your next visit. With Hospitality, Brian Brooks General Manager
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Jess wrote a review Jan 17
1 contribution
Melinda & Robin at the Starbucks/Breakfast stand we’e absolutely amazing! I noticed they made every customer feel welcomed and were attentive to their needs. My Caramel Ice Machiato was the best ever!!!! Thank you ladies!!!!
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Date of stay: January 2022Trip type: Traveled with friends
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Response from Guest Service Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel
Responded 1 week ago
Jessica, we are flattered by your very kind review of Crowne Plaza Jacksonville Airport/I-95N. Team members like Melinda and Robin are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. We also appreciate you mentioning how much you liked the Caramel Ice Macchiato served to you. It was a pleasure hosting your visit, and we hope to welcome you again soon. With Hospitality, Brian Brooks General Manager
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Steve P wrote a review Jan 16
1 contribution
We had breakfast today and were AMAZED at the quality! Hot, fresh, and delicious! I told Josh and Melinda, who were working behind the counter. One of the best hotel breakfasts I’ve ever had. Highly recommended!
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Date of stay: January 2022Trip type: Traveled with family
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Response from Guest Service Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel
Responded 1 week ago
Thank you for reviewing your stay at Crowne Plaza Jacksonville Airport/I-95N. We are delighted to read that Josh and Melinda helped to make your stay even more comfortable. We will surely share your kind compliments with them! We are also glad to learn that you enjoyed the breakfast we offer. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. With Hospitality, Brian Brooks General Manager
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bkate0942 wrote a review Jan 3
7 contributions1 helpful vote
We had the perfect stay here. Check in was amazing. Price was decent. Pool was the best and heated. I was traveling as a solo mom with kids, the room was clean and there was security. We felt safe. My kids loved the pool and it was open until 11pm. Front desk was super helpful.
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Date of stay: December 2021Trip type: Traveled with family
1 Helpful vote
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Response from Guest Service Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel
Responded 3 weeks ago
Wow, thank you for the wonderful review of Crowne Plaza Jacksonville Airport/I-95N. We are pleased to know how much you liked your fresh, clean, and comfortable accommodations, our front desk associates, and the amenities we provide. Therefore, it is lovely to hear that you and your kids had an enjoyable stay and found us to be of great value, and we look forward to welcoming you soon on your next visit. With Hospitality, Brian Brooks General Manager
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JazzmanWI wrote a review Jan 2
Milwaukee, Wisconsin12 contributions4 helpful votes
Everyone in food service was great. Carolyn in the restaurant, Melinda and Robin at breakfast. Fabulous personalities made for a great experience. Food was very good despite the ridiculous Covid restrictions...come on hotels...you are driving away customers! Got a suite and was very disappointed. 1960's AC wall unit blows cold air two feet from bed...horrible. Also, old ponytail band and hair left behind in room, and non functional lamps. People great, facility poor!
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Date of stay: January 2022Trip type: Traveled on business
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Response from Guest Service Manager, Guest Services / Front Office at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel
Responded 3 weeks ago
Thank you for choosing to stay with us. We are glad you loved your breakfast. Most notably, we appreciate you recognizing our staff, Melinda, Carolyn, and Robin, as we are blessed to have a dedicated team of professionals. However, we apologize for the issues with your room. We are very sorry for the inconvenience caused, and we regret that this was your experience. We value your feedback and will continue to work diligently to ensure we are more consistent in our service delivery. We are grateful for your patience, and we hope you will return so we can provide you with the exceptional visit you deserve. With Hospitality, Brian Brooks General Manager
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PRICE RANGE
$96 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn jacksonville, jacksonville holiday inn
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
317
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Frequently Asked Questions about Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel
Which popular attractions are close to Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel?
Nearby attractions include Regal River City Marketplace Stadium 14 (0.5 miles) and The Cookie Momsters (0.7 miles).
What are some of the property amenities at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel?
Conveniently located restaurants include Green Papaya Thai Cuisine, Newk's Eatery, and LongHorn Steakhouse.
Are there opportunities to exercise at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel have an airport shuttle?
Yes, Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel have airport transportation?
Yes, Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Jacksonville Airport/I-95N, An IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.