We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Jacksonville Airport Hotel

Traveler (150)
Room & Suite (59)
Dining (12)

About

#4 of 137 hotels in Jacksonville
Location
Cleanliness
Service
Value
The Crowne Plaza Jacksonville Airport Hotel is located right off of I-95 and just minutes from the Jacksonville International Airport (JAX) and the Carnival Cruise Lines terminal at JAXPORT. Shuttle service to and from the airport is always included in your stay. We are also just a short drive from Downtown Jacksonville (via I-95) and the area’s finest beaches and golf courses. Regardless of whether you are traveling to Jacksonville, Florida for business or pleasure, the Crowne Plaza Jacksonville Airport Hotel has plenty of luxurious rooms and delicious food and drink offerings to insure a fantastic, relaxing stay. The hotel also features both an indoor and an outdoor pool, fitness center with free weights, complimentary wi-fi and parking and all of our rooms now all include refrigerators for 2018.
Read more
Property amenities
Pool
Restaurant
Room service
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
40Car recommended
Grade: 40 out of 100
47Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1,010Reviews
226Photos
16Q+A
100Room tips
Traveler rating
  • 629
  • 204
  • 101
  • 46
  • 30
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Room was great, espically tower 2. Gina was awesome. She checked us into our rooms and was very sweet. She did not mind holding a conversation and gave very good encouraging words! Facility is overall great.
Read more
Response from 00gc, General Manager at Crowne Plaza Jacksonville Airport Hotel
Responded today
Thank you for being our guest at the Crowne Plaza Jacksonville Airport. We are delighted to read Gina went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. Also, we are happy you liked our comfortable and well-maintained accommodations. Thank you once more for your kind review. Please come back and see us again soon. With Hospitality, Brian Brooks General Manager
Read more
Thank you Crystal and Christie for some deeeeeeelicious cosmos and awesome personalities and nice atmosphere! You two rock! The pool area however, is odd. So unlike the awesome bartenders and now I’m just trying to make 200 words for the minimum, which should change. Namaste’
Read more
Response from 00gc, General Manager at Crowne Plaza Jacksonville Airport Hotel
Responded today
Sara, Thank you for choosing the Crowne Plaza Jacksonville Airport and for your terrific review. Team members like Crystal and Christie are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted our food offerings and caring hospitality really stood out. Thank you for staying with us and we hope to welcome you back soon. With Hospitality, Brian Brooks General Manager
Read more
Chrystal works at the bar. I have never met a nicer bartender. She has an infectious personality that makes you smile. The staff in General was very helpful and kind. Always greeted with a smile. The rooms were clean and spacious. The food was pretty good. I really enjoyed
Read more
Response from 00gc, General Manager at Crowne Plaza Jacksonville Airport Hotel
Responded today
Thank you for your review of the Crowne Plaza Jacksonville Airport. It is nice that Chrystal at the bar went a step beyond to make your stay more enjoyable. Also, we are delighted to read you liked our friendly service, delicious food offerings, and well-maintained as well as spacious accommodations. We enjoyed having you as our guest and look forward to welcoming you again. With Hospitality, Brian Brooks General Manager
Read more
*This was a 2-week long business trip. At the time of drafting this review, I am completing week one.* I will start with the check-in process. It was not too bad, although I flew in around 7 PM so it was busy with normal traffic, plus airlines book their overnights here like
Read more
Front desk check was such a delight. Gina Baby set the mood for a great stay right off the bat! She was a hoot! Ordered a couple appetizers at the bar that were delish! Bar staff were as friendly as front desk staff. Very good personalities and seemed to enjoy their job.
Read more
Response from 00gc, General Manager at Crowne Plaza Jacksonville Airport Hotel
Responded 3 days ago
Ralph, Thank you for the fantastic review of your stay at the Crowne Plaza Jacksonville Airport/I-95N and especially for the compliments on our friendly and helpful staff. Our team's primary goal is to ensure the comfort and satisfaction of our guests, and we appreciate you recognizing their efforts. They will be delighted to read your comments, especially Gina. We look forward to staying with us again whenever you are in the Jacksonville area. With Hospitality, Brian Brooks General Manager
Read more
Previous
PRICE RANGE
$103 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn jacksonvillejacksonville holiday inn
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
317
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing