We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Jacksonville Airport

Is this your business?
Save
Traveler (21)
Room & Suite (37)
Dining (7)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent46%
  • Very good30%
  • Average14%
  • Poor6%
  • Terrible4%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from SpringHill Suites Jacksonville Airport
Special Offer: Member Rates
Hotel deals
Offers from SpringHill Suites Jacksonville Airport
Special Offer: Member Rates
Hotel deals
You may also like:
See all
Nearby Hotels
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from $169.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Jacksonville hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "abae84ddd54e4fd6bc0164664ed8cb6d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":866480,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37780035],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":169,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"abae84ddd54e4fd6bc0164664ed8cb6d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":169,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":169,"highestMetaPriceDisplay":-1,"hotelName":"SpringHill Suites Jacksonville Airport","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFiYWU4NGRkZDU0ZTRmZDZiYzAxNjQ2NjRlZDhjYjZkIiwiQUlLIjoiYWE3M2E1ODE4ZGQ1NDEyZjk0MDVmYzMzNjBlZWJjMjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/06/2018", "checkOut": "05/07/2018", "lowestPrice": "$169", "hasDates": true, "hacComplete": true, "contentIdMappings": {"37780035":"Marriott1"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (62)
Filter reviews
61 results
Traveler rating
27
18
9
4
3
Traveler type
Time of year
LanguageEnglish
27
18
9
4
3
Show reviews that mention
All reviewstrundle bedseparate seating areajacksonville airporteggs and sausageflight was cancelledrooms are nicefront deskrefrigerator and microwavebreakfast buffetstayed here for one nightwould definitely stay here againcruise portthe hotel is cleanroom was largecoffee makerupon checknight stay
FilterEnglish
Updating list...
1 - 5 of 61 reviews
Reviewed 4 days ago

If you are looking for a decent room....they are nicely done. The fact that i am platinum elite and have not near the elevator in my profile and they put me next to the "loud" elevator not withstanding. The oatmeal at breakfast - lumpy, gross....More

Thank TravelManSouth
Reviewed March 15, 2018

The room was clean, however, the elevators were cleaned once during our five day stay, the carpet in the hall to our room had cereal on it the entire time (never vacuumed), the men's bathroom in the lobby was without paper towels for three days,...More

Thank 2commuters
Response from Rhonda K, Manager at SpringHill Suites Jacksonville AirportResponded March 18, 2018

Dear 2commuters, Thank you for taking the time to provide your honest feedback regarding your recent stay with us. I apologize that your experience left something to be desired. Please rest assured that I will personally address these issues with the appropriate departments. I would...More

Reviewed March 4, 2018 via mobile

Aurther did an outstanding job on the check in. Room apeared to be clean but freezer was never defrosted so our ice bags could not be reinsurted for freezing. Mold was also growing In corner of shower wall. Breakfast disappointing met minimum Mariott standards and...More

Thank RICHARD B
Response from Rhonda K, Guest Relations Manager at SpringHill Suites Jacksonville AirportResponded March 6, 2018

Good Morning Richard, My name is Luke Roberts and I am the Guest Services Manager at the SpringHill Suites Jacksonville Airport. It is through feedback such as yours that we are able to use these instances as a teachable moment. Please rest assured that I...More

Reviewed February 11, 2018

We love Marriott Hotels. Our overnight stay was very pleasant from checking in, sleeping in the very comfortable beds and rising to a good warm breakfast and services from Anitra & Tangee that keep that area stocked and clean with pleasant smiles. Thank you.More

Thank live2gotravel
Response from MDuncan81, General Manager at SpringHill Suites Jacksonville AirportResponded February 13, 2018

We are delighted to have been your chosen hotel during your recent stay in Jacksonville. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way...More

Reviewed January 21, 2018

Rooms are nice: Dont mind paying for the Internet! However! Last week when I checked in ; Elevator not working: Staff seems uninterested. TV not functioning appropriately and will not maintain channel integrity. GIve them a second shot this weekend: This TV works; However we...More

Thank Joe P
Response from Melissa D, General Manager at SpringHill Suites Jacksonville AirportResponded January 22, 2018

Thank you for choosing to stay at the SpringHill Suites Jacksonville Airport and providing your honest feedback on Trip Advisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$133 - $236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Jacksonville
#32 Business Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$133 - $236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Jacksonville
#32 Business Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (21)
Room & Suite (37)
Dining (7)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Gaye B
August 19, 2017|
AnswerShow all 2 answers
Response from MDuncan81 | Property representative |
No we use a third party shuttle which is $23 per person round trip
0
Votes
perk251
July 22, 2017|
AnswerShow all 6 answers
Response from Melissa D | Property representative |
Yes, our shuttle runs from 5am-12am we go with in a 3 mile radius of the hotel.
0
Votes
Room Tips
"Top floor away from elevators"
Read review
"Always ask whats for breakfast! Ask for sheets if you need to use the slide out bed in the couch for a child!"
Read review
"The hotel is set back from the road so I cannot imagine finding a quiet room would be difficult."
Read review
"Don't book at this hotel!!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing