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BEST WESTERN Hotel JTB/Southpoint

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BEST WESTERN Hotel JTB\/Southpoint
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730 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Level Contributor
23 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

On our children's spring break from school we decided to take a trip to Jacksonville. This was one of the hotels that kind of hit all of our requirements when thinking of where to stay that offers free breakfast, Internet, has a pool, and is family friendly. The hotel lobby is very nice and offers arriving guests free refreshments and... More 

Helpful?
Thank Wanderlustedgal
Charlotte, North Carolina
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 3 nights for business. Rooms were clean but very small and tight. The bathroom was ridiculously small. Had to stand beside the toilet to close the door I n order to get into the shower. Bed was comfortable and the ac unit worked well.

Helpful?
Thank rhondavee
1 review
3 of 5 stars Reviewed 4 days ago NEW

Trying to avoid early morning departure and rush hour traffic in a large city before Clinic visit. Slept well but so-so for the rest of the visit. Breakfast selection compared to several other places we have stayed is quite small and could use some serious upgrade.

Review collected in partnership with Best Western

Helpful?
Thank Charles M
Arcadia, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

My husband and I had quality service and was accommodated efficiently. I personally enjoyed the staff's politeness and courteous behavior in being professional. All of our trips were due to medical appointments and that is why we kept coming back to this particular hotel. We hope to visit other Best Western Hotels in other states for vacations as we have... More 

Review collected in partnership with Best Western

Helpful?
Thank Sharon T
Orlando, Florida
2 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

Been coming here for work for a while now, but recently the entire hotel smells like an ashtray including the two rooms I've been in tonight. Great staff but I've given up on switching rooms for the night. Hope they solve this issue soon but can't stay here anymore. Will pay extra somewhere else to not have a smoky room/bed.

Helpful?
Thank Scott K
1 review
5 of 5 stars Reviewed 5 days ago NEW

My daughter and I chose to stay at the Best Western while in Jacksonville, Florida because they had good rates for our two-day stay. Our reservation made over the phone was easy and the desk receptionist was polite and was able to accommodate us with no problems.The entire hotel staff was very friendly. The complimentary breakfast was one of the... More 

Helpful?
Thank Rosa C
PLANTATION, United States
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

This motel/hotel is a convenient stop-over place in Jacksonville directly adjacent to I-95. Clean, moderately priced, lacking in some conveniences (no fridge or micro-wave, no ice maker on most floors), but otherwise OK. Better than average 'free' breakfast.

Review collected in partnership with Best Western

Helpful?
Thank John D
Miami, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Average hotel needs some work. Rooms are small and AC is too loud. Breakfast not good at all and roaches walking on top of the high top tables at sawgrass room. Some staff are friendly good parking but there's a lot of construction around the area.

Helpful?
Thank Lucy1099
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Ms. Lucy, We value the comments of all guests and appreciate the opinions of those who visit us. While we recognize we may not always achieve perfection, we want our guests to be happy guests. I have reviewed the information in your review and investigated the issue you outlined by speaking with our team and other guests with your... More 

Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The guy at the front desk was the best in this hotel. He was so nice and so polite! We had some issues there. First, the refrigerator was not working. And second, the room smelled like humid (really bad). We called the front desk and this nice man moved us to another room on the same floor. Ok, the refrigerator... More 

Helpful?
Thank Amarianir
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review

Dear Amarianir, Thank you for taking the time to comment on your visit to our property. We value you as a Best Western brand loyal guest. I have noted your comments and apologize for the mis-steps with your accommodations. One small item I would like to just make you aware of; regarding butter, this item is kept in our breakfast... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

On vacation with the family stopped at Best Western. Everything was great. From the rates, to the cleanliness of the hotel and rooms, (which are fully equipped with the most important essentials), customer service and finally their complimentary breakfast great. Could not have asked for more. We were all very happy. ⭐️⭐️⭐️⭐️⭐️

Helpful?
Thank A TripAdvisor Member
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotel JTB/Southpoint

Address: 4660 Salisbury Rd, Exit 344, Butler Blvd, Jacksonville, FL 32256-6130
Location: United States > Florida > Jacksonville
Price Range: $79 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hotel JTB/Southpoint 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Best Western Jtb / Southpoint Hotel Jacksonville
Best Western Jacksonville
Jacksonville Best Western
Hotel Style:
#38 Business Hotel in Jacksonville
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