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Omni Jacksonville Hotel

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Traveler (165)
360
Panoramas (9)
Dining (41)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. (The pool is closed for renovations until March 23rd, 2018, please accept our apologies for any inconvenience.) Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe.
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Property amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
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2,356Reviews
431Photos
15Q+A
100Room tips
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Popular mentions
Our stay at the Omni Jacksonville Hotel was a very pleasant one. The staff seemed genuine in helping to make our stay a very comfortable one. One call to the front desk and our needs were met within a few minutes. We will return.
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Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded yesterday
Thank you for your review; I am very happy you enjoyed your stay with us! I apologize that you had any issues but am very pleased your requests were taken care of by our associates in a very timely manner. We look forward to your next stay with us!
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Hotel's Favorite
We stayed over Christmas for six nights. The staff at the front desk were always welcoming and helpful. Very easy check in. We did not use the valet. The parking garage is very close. Most days we were only charged $10 and not $14. We did have drinks and a burger in the bar.
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Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded 1 week ago
Thank you for your review and detailed feedback. I am very happy you enjoyed your stay with us and sincerely appreciate your recommendation and kind comments for our front desk associate. We look forward to your next stay with us!
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The hotel is in the ideal location for downtown activities such as visiting the Times-Union Center (such as the case for this visit). Staff are friendly, rooms are clean, and beds are comfortable. I would recommend this hotel to others and plan on staying here again when
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Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded yesterday
Thank you for your review and detailed feedback. I am very happy you enjoyed your stay with us and your visit to the Times-Union Center, and sincerely appreciate your recommendation and kind comments. We look forward to your next stay with us!
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Texas A&M Gator Bowl Game. All The restaurants in the area were closed except for Hooters, Pizza Place, Irish Pub and a Tavern 2 Blocks away. The hotel restaurant was closed most of the time. Shower pressure was low.
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Review collected in partnership with Omni Hotels & Resorts
Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded 1 week ago
Thank you for your review regarding your recent visit to the Omni Jacksonville Hotel. Please accept my sincere apology for the less than enjoyable experience you described and the unsatisfactory downtown venues. Please know that your patronage of Omni Hotels is valued, and we would welcome the opportunity to serve you in the future.
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parking was expensive and ridiculous. Fod was expensive. Rooms cleanliness was just ok.iThey could have offered a better package. I do not believe i will stay again. I may find something closer to the beach.
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Review collected in partnership with Omni Hotels & Resorts
Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded 1 week ago
Thank you for your review. I sincerely apologize that you did not find your stay to be a satisfactory experience. We are contacting you directly to personally discuss your issues and appreciate your feedback. We value all our patrons and guests and hope for an opportunity to serve you again in the future.
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Is street parking available or do you have to park in the garage?
I believe you have options for either
1 vote
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Can you walk from the football stadium to the hotel in the afternoon?
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1 vote
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smoking areas?? can you smoke at pool??
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
0 votes
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Is it safe to walk alone during the day to the shopping area?
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center Area if you would like to do some shopping. At the town center you will have access to every store you could possibly imagine. There are plenty of hotels around St. Johns Town Center, the Sheraton is a very nice place and is comparable to the Omni.
1 vote
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"Makes sure you book ahead online for a better deal, we did not"
"Like most hotels, the higher floors offer a considerably better view of the city."
"Higher floor recommended"
"Metered parking in the area is free on weekends."
"Ask for a river view. Otherwise, you might get a view of a dirty roof top."
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PRICE RANGE
$134 - $221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel jacksonvilleomni jacksonvillejacksonville omni
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
354
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