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Omni Jacksonville Hotel

245 Water St, Jacksonville, FL 32202-4403
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Guests1 room, 2 adults, 0 children
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Traveler (172)
360
Panoramas (9)
Room & Suite (169)

About

Location
Cleanliness
Service
Value
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. (The pool is closed for renovations until March 23rd, 2018, please accept our apologies for any inconvenience.) Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe.
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Property amenities
Paid public parking nearby
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Valet parking
Secured parking
Parking
Paid wifi
Paid internet
Internet
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish
Hotel links
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2,461Reviews16Q+A100Room tips
Traveler rating
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Popular mentions
My wife and I stayed at the hotel during a recent football game in Jacksonville and were very happy with our overall experience of the Omni in Jacksonville. From the movement you walk in to the time you leave, each person receives you and takes care of you in so many ways. From valets, to front desk to the team that takes care of the restaurant to the General Manager who we met. Always looking to meet your needs. Thank you Omni!
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Review collected in partnership with Omni Hotels & Resorts
Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded 1 week ago
Thank you for your review. I am very happy you enjoyed your stay with us and sincerely appreciate your kind comments. It was a delight to meet you and I look forward to your next stay with us!
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Hotel's Favorite
I loved my hotel stay here. Staff was so accommodating, friendly and attentive. There when you needed them, but not overbearing. Did get a little noisy with room construction or revamping going on during my stay on my floor, but noise started well past noon, so I was up by then anyway.
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Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded 4 weeks ago
Thank you for your review. I am very happy you enjoyed your stay with us and sincerely appreciate your kind comments. I apologize for the noise as we continue to improve the hotel products and services and am very thankful it did not adversely impact your stay. We look forward to your next stay with us!
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Two night mid-week stay for local business meetings. Received a corner room upgrade without asking, company also has included breakfast buffet in the rate, nice option. Clean spacious rooms, great front desk. Requires the room key for elevator to access guest floors, always concering this means local issues are going on, but had no problems at all. Local area completely empties out at night and the elevated tram acoss the street isn't really useful, hardly any stops.
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Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded 1 week ago
Thank you for your review! I am very happy you enjoyed your stay with us and appreciate your feedback regarding the services provided. I apologize that the area did not offer any entertainment options for you -- we do provide a detailed list for our guests of activities and event in the downtown and surrounding area, including local restaurants and eateries that our complimentary shuttle can transport you to during the week day. Please take advantage of the shuttle on your next stay. We look forward to serving you again soon!
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Ease in making reservations, excellent service throughout from desk clerk, bartender, room service and the best cleaning staff. The rooms are spotless, I can say this because with touch of arthritis, I dropped an earring more than once and had to crawl on the floor. Plenty of hangers, water pressure that can get hot enough to wash the aches and pains from travel or sitting in a conference chair all day. High quality toiletries that you actually want to try and are pleased with the results. Little touches like wrapped q-tips and cotten balls (I always forget the q-tips!). I Highly recommend this hotel.
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Review collected in partnership with Omni Hotels & Resorts
Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded 1 week ago
Thank you so much for your review. I am very pleased you enjoyed your stay and very much appreciate your kind comments and feedback. I will share your comments at our next staff meeting! We look forward to your next stay with us!!
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Check in was nice and easy, hotel grounds were nice and clean, the only problem we had was our room felt very humid, almost to where our sheets felt wet..If I was going to return to Jacksonville I'd probably pick a different hotel!
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Response from Dawn S, General Manager at Omni Jacksonville Hotel
Responded 3 weeks ago
Thank you for your review and feedback. I apologize that your room was not comfortable; we are diligently reviewing options to refresh the room to provide a more comfortable stay for our guests and combat the extreme heat and humidity we have experienced in Florida this summer. We would welcome the opportunity to provide better service and accommodations for you in the future and hope you will give us another chance.
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PRICE RANGE
$119 - $280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel jacksonville, omni jacksonville, jacksonville omni
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
354
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