We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Omni Jacksonville Hotel

Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Omni Jacksonville Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

1,447 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,439: English reviews
Bonita Springs, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My daughter and I stayed here for a concert at the Jacksonville Veterans Memorial Arena which was close by. The hotel was very nice, clean, bed comfortable, staff was very friendly and accommodating! The roof top pool was neat and different! They were very busy the days we were there due to concert and Ms. International pageant but was still... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jessica B
Houston, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is in the downtown area, in walking distance of some good sites. The front desk staff knows customer service, so much so, that I'm compelled to drop a name: Anjelica Magras. I rate her customer service skills a 10, on a scale of 1 to 5, with 5 being the highest/best. The ambience of the hotel is wonderful.... More 

Helpful?
Thank Trevor C
Chicago, Illinois
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Omni fell short of expectations all the way around and I would hesitate to recommend it to others. One group in our party found that her room door was left open by hotel housekeeping on three separate occasions. Particularly frustrating is that the executive lounge, which is a benefit to those on certain floors (including our party), was rented out... More 

Helpful?
Thank WorkingMomChicago
Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We had a good stay, there were some very positive aspects to our stay at the Omni Hotel in Jacksonville. The staff at Juliettes restaurant were great! They were courteous, very accommodating and helpful with finding great value in their menu! The front desk staff was very kind and helpful, they did a good job with the large amount of... More 

Helpful?
Thank Jacob Z
Merritt Island, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel n downtown Jacksonville! However, not really close to anythinfg fun or interesting. Drove about 1/2 hour to Jacksonville beach which was very nice. Most of the best entertainment and good restaurants were south about 20 min at the ST John Towne Center. Hotel was clean and the staff extremely friendly. Valet parking was $20, but worth it! Beds... More 

Helpful?
Thank Jane B
Islamorada, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Beautiful Hotel. Fantastic Valet service, was cheaper than parking in nearby lots & fantastic service when I had to take my car out. Great bar & restaurant inside hotel. Walking distance to waterfront shops. Would definitely stay here again.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Kathleen Y
Toronto, Canada
Level Contributor
99 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the omni twice in one month driving to and from Canada. It was easy to locate and the staff very accommodating. It really was a sleep, wake up and drive so not too much time to explore the area. Very safe city with nice restaurants. Prices of hotels are high here as it is a popular drive... More 

Helpful?
Thank Emily M
Tarpon Springs, Florida
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Omni Jacksonville is an updated older hotel. Rooms are spacious. Outdoor pool over looks the landing and you can see the river. Across the street from the Performing Arts Center. Close to Riverside. All un all good value.

Helpful?
1 Thank corkyb12
Miami, Florida
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a conference. The service we received was excellent. We even received a bottle of wine and snacks sent to our room by the reception with a lovely card for our anniversary. Thank you Dearlyn for such a lovely thought. The location of the hotel is downtown very centrally located close to restaurants and to... More 

Helpful?
1 Thank Sonia614
1 of 5 stars Reviewed 1 week ago

not what we expected. Very noisy, small restroom and tub, shower curtain not pleasant smell, no convenient trash cans, no microwave or refrigerator, always had to call front desk to pick up car and clothing to be delivered to front of hotel. No prior knowledge of hotel amenities. When I think of coming to the OMNI, I think of the... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank evalinat
Questions? Get answers from hotel staff and past guests. Ask a question

651 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (95)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (20)
Viewed
Pool/Beach Area (11)
Viewed
View from Room (9)
Viewed
Bathroom (5)
Viewed
Dining (3)
Viewed
Family/Play Areas (1)
Viewed
Other (35)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (530)
Viewed
Amenities (99)
Viewed
Deluxe Room (61)
Viewed
Executive King Room (64)
Viewed
Pool (36)
Viewed
Dining (39)
Viewed
River City Suite (92)
Viewed
The Hotel (139)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Room/Suite (10)
Viewed
Business Center/Function Rooms (6)
Viewed
Hotel & Grounds (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Jacksonville hotels
0.4 mi away
Hyatt Regency Jacksonville Riverfront
0.5 mi away
DoubleTree by Hilton Jacksonville - Riverfront
7.5 mi away
Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
Show Prices
Show Prices
Show Prices
8.1 mi away
Hotel Indigo Jacksonville Deerwood Park
0.7 mi away
Hampton Inn Jacksonville Downtown I-95
0.8 mi away
Lexington Hotel & Conference Center - Jacksonville Riverwalk
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St., Jacksonville, FL 32202
Location: United States > Florida > Jacksonville
Price Range: $140 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Orbitz, Expedia, Omni Hotels & Resorts, Hotwire, Priceline, Cancelon, Travelocity, Odigeo, Hotels.com and Jetsetter so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay