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Omni Jacksonville Hotel

Omni Hotels$119*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Omni Jacksonville Hotel
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1,817 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

If you need to stay in downtown Jacksonville, you'll find the staff friendly & extremely helpful :-) The manager personally escorted us to the gift shop so my husband could buy a belt since he forgot to pack one.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank kimberlyl713
Navarre, Florida
HOTEL’S FAVORITE REVIEW
Reviewed February 21, 2017

We stayed here as it was across the street from the venue where we were seeing a show. Typically when we come to Jacksonville we stay further out at a campground, however this time we decided to treat ourselves and take advantage of a price discount that was available. Our room (533) had a decent view of the theater as...

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Helpful?
Thank rvtraveller_10
About Hotel's Favorite Review
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your feedback! We are pleased to see that we could offer a convenient and enjoyable location for your getaway. We would also like to thank you for mentioning Whitney by name. I will be sure to pass along this compliment when I see her. The Omni Jacksonville Hotel prides itself in the ability to provide the highest...

Arlington, United States
Reviewed 2 days ago NEW

The Omni hotel chain always excels at customer service and consistent quality of their accommodations. The Omni Jacksonville is no exception. The location is also a great one -- right downtown. The staff is also extremely friendly.

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Thank Robert B
Charlotte, United States
Reviewed 3 days ago NEW

Excellence from start to finish. Friendly does not come close to describing this team. The family at the Omni Jacksonville is top notch. They thought of what I needed before I knew I needed it. One of the very best hotel experiences I have ever had. While this was a business conference, I would return with my family for a...

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Thank cherylwX9299ID
Avon Park, Florida
Reviewed 5 days ago NEW

The hotel service and housekeeping were great .The restaurant in the lobby I believe its name is Juliette is horrible, too high in price for the quality and quantity, waiter was not as pleasant as expected.

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Thank arodriguezalpi
Savannah, Georgia
Reviewed 6 days ago NEWvia mobile

This Hotel was great. It was clean and in walking distance to mostly everything by the river. We had a ball. Parking is not free 20.00 daily in hotel valet. Everyone was so friendly and helpful at the hotel.

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Helpful?
Thank David W
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your feedback David! We are glad to hear that you were pleasantly surprised by your stay with us here at the Omni Jacksonville. It is a pleasure to read such positive feedback of our property and surrounding areas. We look forward to welcoming you back on your next stay in Jacksonville.

Columbia, United States
Reviewed 1 week ago

The Omni hotel in Jacksonville FL, double charged me for a two day stay. Instead of them simply reversing the charge, I have to wait for my credit card company to dispute this double charge and refund my money. I am highly aggravated!!! Beware and make sure you don't get double charged!!!!

Review collected in partnership with Omni Hotels & Resorts
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Thank j0er0dw
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for offering a review of your time with us. We are disappointed to read about the service challenges you experienced during your stay with us. We apologize for the fact that your stay fell short of your expectations and our standards. We thank you for your feedback and for this opportunity to improve our guest experience.

Orangeburg, South Carolina
Reviewed 1 week ago

This was my first time staying at the Omni Hotels. It was definitely the best experience ever!! The staff was very friendly and professional. They catered to your every need. The rooms are beautiful, smelled fresh, and the view was breath taking. I absolutely loved my visit. I will be back!

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Thank L B
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your glowing review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you enjoyed your experience from beginning to end. We hope you will have the opportunity to stay with us again on your next trip to Jacksonville.

Ottawa, Canada
Reviewed 1 week ago

Wonderful service, very clean, and as usual, the excellence of the Omni hotel brand. A very short walk to the riverfront landing entertainment complex and the river taxi. For downtown Jacksonville, this is as good as it gets.

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Thank C5214OFwilliamb
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to write a review on the Omni Jacksonville! We appreciate your feedback and compliment to our staff and location. We look forward to welcoming you back to on your next trip to the Bold City.

Columbia, South Carolina
Reviewed 1 week ago

Absolutely outstanding place to stay. I will definitely be back I will no longer be lodging with Hilton properties. Staff were very nice and always on point. Hotel location is in a very vibrant area lots to do.

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Thank cynthiarS5140KR
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your feedback and for complimenting our staff! We are pleased to see that we could offer a relaxing and convenient location for your travels. We hope to see you again for your next evening in the city!

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St, Jacksonville, FL 32202-4403
Location: United States > Florida > Jacksonville
Price Range: $120 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Expedia, Travelocity, Orbitz, Hotwire, Priceline, Hotels.com, Cheap Tickets, getaroom.com, HotelQuickly and HotelsClick so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from Omni Jacksonville Hotel staff and other travelers.
13 questions
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Beaufort, South Carolina
Texarkana, Texas
over a year ago
Chetopa, Kansas
9 months ago
Miami, Florida
Flagler Beach, Florida, United States
over a year ago

See all questions (13)

Questions? Get answers from Omni Jacksonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure room is clean before settling in.”
jleeo5850, 2 weeks ago | Read review
“ask for a room that is not a connecting room”
447shareser, Mar 15, 2017 | Read review
“Choose one with a view of the water.”
sdlex, Mar 13, 2017 | Read review
“stay somewhere else”
brockd16, Mar 13, 2017 | Read review
“Join free rewards program for free wi-fi and other things.”
marthac18, Mar 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Omni Hotels
$119* /night
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Travelocity$119
Orbitz.com$119
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*Disclaimer
Prices are for 1 room, 2 adults
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