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Omni Jacksonville Hotel

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Omni Jacksonville Hotel
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1,477 Reviews from our TripAdvisor Community

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Showing 1,469: English reviews
Orlando
1 review
3 of 5 stars Reviewed yesterday NEW

Staff training and attention to detail could make this a a much better hotel. Restaurant food was very good, server was just OK. Wrong (cheaper) bottle of Champagne was delivered to our room per our package. The facility itself is fairly nice.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Michelle G
Port Orange, United States
4 of 5 stars Reviewed 2 days ago NEW

This was a good place for the price! Most of the staff was very attentive and friendly. The view was amazing and the bed was very comfortable. We enjoyed the breakfast buffet very much. It is located very close to the Jacksonville Landing, which has great food and entertainment which also includes the water taxi to transport you anywhere on... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Isaiah J
Atlanta, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was a nice, comfortable hotel! It had everything you would expect from an Omni. It is an older hotel but very well kept. Valet was nice and knowledgeable about great places to eat and visit other than The Landing area, check-in was seamless and personable, and the room was comfortable- no loud AC, soft towels, comfortable mid-firm bed. The... More 

Helpful?
Thank nicole m
Miami Beach, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

It's a good hotel, but it's in a lousy location. That area of Jacksonville seems to be in decline. The pool was OK, too small for laps, should've been warmed up. The room was nice, however the A/C system smelled old. There must have been an area party type in progress because the elevators smelled like vomit. WiFi is fast... More 

Helpful?
Thank KlubMarcus
Florida
Level Contributor
157 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed one night at the Omni on our way to the Sea Islands in Georgia. Beautifully maintained and great service from the check in and valet parking to the waiter who took care of us at breakfast. My wife got a good rate on the Internet and after a four hour drive from Delray Beach we were just ready... More 

Helpful?
Thank DelrayJack07
Houston, Texas
Level Contributor
271 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Omni is located in downtown Jacksonville next to the river. The service is excellent as are the rooms. The hotel restaurant is one of the best in Jacksonville. Upon request, complimentary morning beverages are left by the door of your room each morning. The pool and fitness room are excellent, as well. I keep using the word "excellent," because... More 

Helpful?
Thank joelikes2travel
Tulsa, OK
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel had slightly outdated lobby/hallway decor, but the rooms were well-furnished. Comfortable, clean, and modern. We swam in the rooftop pool, which was nice and cool for an August evening. I gave 4 stars instead of 5 because we were charged $10 for using hotel wifi when my husband said the message stated it was free for guests. We... More 

Helpful?
Thank ElizW46
Panama City Beach, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

What a pleasure to stay at the Omni. Fair price for the amenities and free WiFi and the breakfast buffet were bonuses! Room was spacious, quiet and comfortable. Amenable staff and housekeeping. Plenty of restaurant within walking distance. Highly recommend.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jamie S
New Bern, North Carolina
Level Contributor
120 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is very convenient to the Landing area. Rooms are modern and well kept. Good buffet for breakfast. Watch for rates with breakfast included. Fourth floor pool area good place for an evening visit. Parking available in garage or next door.

Helpful?
Thank Ontour4444
Gainesville, Florida
Level Contributor
140 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here again for a late night concert @ The Florida Theater. This hotel continues to make me smile. At check in was Jessica......so friendly & welcoming! She was all over my reservation: from an upgrade, room location & type to the kind of pillows and the extra blanket I like! Very professional, warm and helpful. Found all the staff... More 

Helpful?
Thank Vicki M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St, Jacksonville, FL 32202-4403
Location: United States > Florida > Jacksonville
Price Range: $139 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
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