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    Omni Jacksonville Hotel

    245 Water St, Jacksonville, FL 32202-4403
    +1 800-578-2900
    Hotel website
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    12/3/2017 12/4/2017
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    $130
    $130
    $130
    Traveler (151)
    Room & Suite (77)
    Pool & Beach (42)
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    Overview
    • Excellent54%
    • Very good26%
    • Average12%
    • Poor5%
    • Terrible3%
    Travelers talk about
    “valet service” (35 reviews)
    “room service” (82 reviews)
    “nice hotel” (87 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Omni Jacksonville Hotel
    Offers & Announcements: WINTER SALE. LIMITED TIME
    Hotel deals
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,062)
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    Time of year
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    1 - 5 of 2,052 reviews

    Reviewed yesterday

    We were meeting a friend who was in town for a couple days and he was staying here. Kudos to front desk staff member, Scott Emack..he was so pleasant and accommodated our request for a room last minute when other plans fell through for us....More

    Thank mars1103
    Hotel's Favorite
    Reviewed October 1, 2017 via mobile

    I arrived very early and the room was not ready. They took my luggage and stored it for me while I explored the city. I received a phone call when my room was ready....such a nice touch. Paid a little extra for a river view...More

    Thank Shalaina13
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded October 5, 2017

    Thank you for your feedback and for complimenting our staff and location! We are glad to see that you enjoyed yourself during your stay with us. We appreciate your business and look forward to seeing you again in the future.

    Reviewed yesterday

    Long waits at check in, room was not ready and then lines 8 deep with only 2 working check in. Rooms were standard hotel, pillows and bed just ok. No fans in bathroom to remove steam. The Landing is across the street, but it's not...More

    Review collected in partnership with Omni Hotels & Resorts
    Thank Steven B
    Reviewed 2 days ago

    poor quality hotel. service was bad. people at check in desk were not very helpful. Very rushed and moody. They were not willing to help with anything. Everything had a dollar value tied to it. Location is very bad. Harassed by homeless people when walking...More

    Review collected in partnership with Omni Hotels & Resorts
    Thank A2437IGroberts
    Reviewed 3 days ago

    Good business hotel, poor restaurant and very noisy. Room quality small but very clean. If you are there for any length of time, organize and identify local restaurants within walking distance. Hotel does not provide commute service from and to the airport, so be prepared...More

    Review collected in partnership with Omni Hotels & Resorts
    Thank richardvL3901VN
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 2 days ago

    Thank you for taking the time to write this review on our hotel ! We appreciate your feedback regarding our restaurant and guestrooms as we are always looking for ways to improve our guest experience. Your feedback is an invaluable tool for us to initiate...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $134 - $223 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Jacksonville
    • #13 Business Hotel in Jacksonville
    • #18 Family Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 354
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Omni Hotels & Resorts, Booking.com, Travelocity, Hotwire, Splitty, TravelUp, Cancelon, TripOnline SA, HotelsforEveryone, HotelQuickly and getaroom.com so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Omni Hotel Jacksonville ,
    • Omni Jacksonville ,
    • Jacksonville Omni
    Add Photo Photos
    Traveler (151)
    Room & Suite (77)
    Pool & Beach (42)
    Dining (5)
    Hotel & Grounds (251)
    Bathroom (10)
    Business Center & Event Rooms (6)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    DoubleTree by Hilton Jacksonville - Riverfront
    673 reviews
    .48 miles away
     
    Hyatt Regency Jacksonville Riverfront
    2,919 reviews
    .42 miles away
     
    Hilton Garden Inn Jacksonville Downtown/Southbank
    661 reviews
    1.05 miles away
     
    Hampton Inn Jacksonville Downtown I-95
    925 reviews
    .71 miles away
     
    Nearby Restaurants
    Fionn MacCool’s Irish Restaurant and Pub
    669 reviews
    .22 miles away
    Pita Pit Downtown Jacksonville
    36 reviews
    .19 miles away
    Juliette's
    116 reviews
    .04 miles away
    Akel's Delicatessen
    18 reviews
    .16 miles away
    Nearby Attractions
    The Florida Theatre
    334 reviews
    .40 miles away
    Friendship Fountain
    237 reviews
    .44 miles away
    Museum of Science and History
    392 reviews
    .52 miles away
    Times-Union Center for the Performing Arts
    118 reviews
    .06 miles away
    Ask a question
    Questions & Answers
    Sabreline
    August 31, 2016|
    AnswerShow all 4 answers
    Response from Ontour4444 | Reviewed this property |
    I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
    1
    Vote
    dianekmc
    August 22, 2016|
    AnswerShow all 5 answers
    Response from Elizabeth W | Reviewed this property |
    I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
    0
    Votes
    Sonia614
    July 8, 2016|
    AnswerShow all 5 answers
    Response from buzzpatton9 | Reviewed this property |
    The "Landings" shopping center is like a ghost town, with a few remaining stores and about 3 restaurants (didn't like the food at the Irish Pub). There is a lovely riverwalk that runs behind the theater (across street from... More
    0
    Votes
    Room Tips
    "high floors are quiet and offer nice city and river views."
    Read review
    "Get the free breakfast in writing !"
    Read review
    "Ask for one without a ceiling falling in!"
    Read review
    "ask for river view"
    Read review
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