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Omni Jacksonville Hotel

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Omni Jacksonville Hotel
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1,510 Reviews from our TripAdvisor Community

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Showing 1,502: English reviews
Tampa, United States
3 of 5 stars Reviewed 2 days ago NEW

These rooms runs for almost $400 but it feels like a motel room. You have to pay an extra $20 for parking - they tell you that you will receive free Wi-Fi (which does work) and then charge you for it, the restaurant has a less than average breakfast for $15-21 a plate, the pool which looks great online is... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Chris R
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

We were disappointed to read about your recent stay at our hotel Chris. Although we wish you would have had a better experience we are grateful for the opportunity to understand where we fell short. We do offer a complimentary Select Guest program which includes many valuable perks like complimentary wireless internet and regret that we missed the opportunity to... More 

Jacksonville Beach, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I partner with this hotel every year as our host hotel for the Jacksonville Dragon Boat Festival. The staff is superb, the rooms are comfortable and the amenities are awesome. You cannot go wrong choosing this hotel!

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jeri M
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to review our hotel Jeri! We are delighted to hear that you are a loyal Omni customer and that your stay at The Omni Jacksonville hit the spot! It is always a pleasure for us to read reviews such as yours and we hope to welcome you back soon. More 

Houston, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel stay breakfast was excellent, overall experience great. Room was very clean and staff was great. Did not want to extend late check out. Flight changed to later time and needed late check out. Room service was great

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Sharon W
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you so much for taking time to review our hotel Sharon. We are grateful to receive such positive feedback in regards to your recent stay with us. As a team, we take pride in servicing our guests with the best of our ability each day. Looking forward welcoming you to our hotel in near future ! More 

Bluffton, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From beginning to the end of my overnight stay, my room and hotel accommodations and service was exceptional and beyond my expectations. I was attending a special event - Jacksonville Dragonboat Festival - with a special blocked room rate. This discount did not change the very high level of accommodation or service this hotel has to offer its guests and... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank nbstills
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

We are ecstatic to hear that your stay here was absolutely wonderful! We appreciate you taking the time to leave such a fantastic review. Our associates are dedicated to providing the best guest experience in the city and it is always encouraging to hear of our successes We look forward to the opportunity to welcome you back to Omni Jacksonville... More 

Levittown
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for 4 days & it was indeed a pleasure. Checking was flawless. The entire staff (valet, front desk, housekeeping, room service, restaurant) was very friendly & resourceful! The rooms are very comfortable & clean. The food at the restaurant was fresh & delicious. If you are a bread pudding lover...YOU MUST TRY THEIR BREAD PUDDING!!! I... More 

Helpful?
Thank rev_rthomas
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

We are delighted to hear that you had such a wonderful stay at our property. The Omni Jacksonville Hotel prides itself in the ability to provide the highest level of quality and service to our guests. We appreciate you taking the time to leave your feedback online and look forward to the opportunity to welcome you back. More 

Level Contributor
11 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We were in town for a conference and stayed at the Omni. The staff was friendly - valets, bell service, front desk, housekeeping - everyone was very hospitable. The room was LOVELY; comfortable, pristine, well lit, well appointed, plenty of furniture. Wi-Fi was free if you signed up for future emails.

Helpful?
Thank dtdelaney0905
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

The Omni Jacksonville team greatly appreciates your review on your recent stay. We are happy to hear that you enjoyed all aspects of your stay and hope to welcome you back soon. More 

Mount Jackson, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I loved this hotel. Very friendly staff. From the moment that you walk in to the time that we left, the staff was wonderful. Wonderful views and great pool. Loved looking at the bridge lights falling alseep.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Melanie P
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your glowing review of the Omni Jacksonville Melanie! We appreciate all of your feedback and are happy to hear that you enjoyed your experience from beginning to end. We hope you will have the opportunity to stay with us again on your next trip to Jacksonville. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

If you are in downtown Jacksonville, FL, I would highly recommend this hotel. I asked for a room not near the elevators and wanted to be on the high floor. They accommodated my needs. My room was very clean and the staff was friendly and helpful.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Vanessa W
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to write this review on the Omni Jacksonville Vanessa. The Omni Jacksonville Hotel prides itself in the ability to provide the highest level of quality and service to our guests so it is nice to hear of our successes. We look forward to welcoming you back on your next trip to the Bold City. More 

Palm Harbor, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel is Great and the Staff just takes it over the Top! The room was immaculate the Front Desk staff was efficient and friendly and Brianna at Juliette's give you the warm and friendly feeling, while the food was amazing.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Rose L
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for taking time to write this glowing review on the Omni Jacksonville Rose. We are pleased to see that you enjoyed your stay with us and hope to welcome you back on your next visit to the Bold City. We will be sure to mention to Brianna that her service made your stay special. More 

St Augustine, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff at the Omni Jacksonville were outstanding, willing to accommodate any last minute changes for our events. The hotel staff could not have been more professional and helpful. Highly recommend the Omni Jacksonville for your business, pleasure or events.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Michael O
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Michael, we are ecstatic to hear that your stay here was absolutely wonderful! We appreciate you taking the time to leave such a fantastic review. Our associates are dedicated to providing the best guest experience in the city and it is always encouraging to hear of our successes. We look forward to the opportunity to welcome you back to Omni... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St, Jacksonville, FL 32202-4403
Location: United States > Florida > Jacksonville
Price Range: $143 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Omni Hotels & Resorts, Odigeo, TripOnline SA, Agoda, Cancelon, Hotels.com, Priceline and Jetsetter so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
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