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Omni Jacksonville Hotel

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Omni Jacksonville Hotel
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1,604 Reviews from our TripAdvisor Community

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Showing 1,595: English reviews
Gainesville, Florida
Reviewed 4 days ago NEW

Great location, everything was fast and clean. We loved the cookies they left every night for the kids....so yummy!! The restaurant was great as well. I would definitely recommend this hotel in the future.

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Thank 73kristal
Jacksonville
Reviewed 4 days ago NEW

My spouse and I stayed at this hotel when we had an event downtown and stayed here. We thought it was a great place to stay if you are in downtown Jacksonville or visiting areas close to downtown. The hotel property is in great condition and appeared to be recently remodeled. The rooms were comfortable and provided great views of...

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Thank 2Jax
North Palm Beach, Florida
Reviewed 4 days ago NEW

Good experience but paying for internet service is annoying. You would think that this service would included. In the bar, the bar tender was reluctant to change the channel when another game was over and had an attitude when we asked.

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Thank Carrie D
Cocoa Beach, FL
Reviewed 1 week ago

We have stayed at the OMNI Jacksonville for 25 consecutive years to celebrate Thanksgiving weekend at the Landings in downtown. It is without a doubt one of the finest hotels we have ever enjoyed thanks to an incredible staff, excellent amenities and a great location. It is first class all the way! The OMNI Select Guest Program is outstanding and...

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Thank JJano
Atlanta, Georgia
Reviewed 1 week ago

I stayed at this hotel for a meeting next door but had the opportunity to participate in a reception held at the hotel. The food and drinks and venue were exceptional. The service at the hotel including the valet was prompt and the courteous. The best part is my room was large, clean and the bed was extremely comfortable. I...

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Thank CukiAtlanta_Georgia
Tampa, United States
Reviewed 1 week ago

The hotel was very nice. My room was clean and well-decorated. However, the food at the main restaurant was terrible. My simplest description is that it tasted like it had been cooked the evening before and soaked in salt until it was time to serve. I'm not at all considered a "foodie" but when food is bad, it's bad. The...

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Thank 693melyndaw
Toronto, Canada
Reviewed 1 week ago

We drove up from Kissimmee where we were staying to catch a Jaguars game and stayed at the Omni. Booked it through a 3rd party site and got a very good deal I think. The room was a good size along with the flat screen and very clean. After not sleeping well the first two nights of our trip it...

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Thank Cooliepops
Atlanta, Georgia
Reviewed 2 weeks ago

Room cleanliness was very poor. Not sure I would stay again. The room was never vacuumed or cleaned well. I stayed 6 nights after the second night I left things out to see if they would pick up. I used the blow dryer one day and left it on the floor. It was NEVER pick up or moved.

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Thank 74annemariet
Ocala, Florida
Reviewed 2 weeks ago

The room was comfortable and the staff was welcoming. Next time I will make the reservations through the hotel site and not a 3rd party. We walked to the Landings for dinner and then to the event at the Union Center.

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Thank Kathleen M
Boca Raton, Florida
Reviewed 2 weeks ago

The Omni Jax was very good for the most part. We've been staying at the Hyatt and their service and hotel has been declining. We tried The Omni and I think it's slightly better. But if you compare the food at Juliette's to the Hyatt's The Omni wins easily. We had a great dinner at Juliette's with great service. The...

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Thank d110717
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St, Jacksonville, FL 32202-4403
Location: United States > Florida > Jacksonville
Price Range: $131 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Hotels.com, Expedia, Orbitz, TripOnline SA, Cancelon, Priceline, Odigeo and Jetsetter so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from Omni Jacksonville Hotel staff and other travelers.
13 questions
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Beaufort, South Carolina
Texarkana, Texas
over a year ago
Chetopa, Kansas
3 months ago
Miami, Florida
Flagler Beach, Florida, United States
8 months ago

See all questions (13)

Questions? Get answers from Omni Jacksonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed on fifth floor I would recommend a higher floor.”
 of 5 bubbles G5228MSdavec, 2 weeks ago | Read review
“not sure if any view is good. ours was facing the building next door”
 of 5 bubbles MarchelleB, Oct 1, 2016 | Read review
“If you must stay here, a king bed may prove more comfortable”
 of 5 bubbles Wladovich, Sep 29, 2016 | Read review
“I'd ask for better views than the dirty parking lot.”
 of 5 bubbles ashleyc721, Sep 29, 2016 | Read review
“Ask for a river view. Costs a little more if you book it upfront.”
 of 5 bubbles melanier2014, Sep 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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