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Jacksonville Marriott

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Jacksonville Marriott
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288 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2016 via mobile

My family and I celebrated our 42nd annual family reunion. We not only utilized individual rooms, but a smaller banquet room and their larger Florida Banquet room. This hotel did a marvelous job of hosting our large family. We received a very fair room rate and the banquet rooms were great as well. The pool area was nice with both... More 

Helpful?
Thank Antonio B
Yorktown Va
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 13, 2016 via mobile

Room was okay. The reviews are correct it is a "tired" Marriott in need of an update but our room was clean. We ordered room service which was slow but the food was always hot and delicious. I would stay here again...I close my eyes and everything looks the same😊

Helpful?
Thank JWYorktown
JacksonvilleGM, Front Office Manager at Jacksonville Marriott, responded to this review

Dear JWYorktown, I sincerely apologize for the inconvenience you encountered during your recent stay at the Jacksonville Marriott Hotel due to the condition of the hotel. We take your comments very seriously and your feedback is very important to us. It is helpful to us to see both where we come up short and where we are excelling; it is... More 

Harleysville, Pennsylvania
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 9, 2016 via mobile

This is perhaps one of the worst Marriott properties I have been stayed in ever. The hotel decor and walls appear to be from the late 198o's or early 1990's. It is indeed in need of a major remodel and every aspect of the hotel shows it. I supplied a few pictures so you get the gist of what I... More 

Helpful?
Thank wildryd
JacksonvilleGM, Front Office Manager at Jacksonville Marriott, responded to this review

Dear Wildryd, I would like to personally apologize for the inconvenience you have experienced at the Jacksonville Marriott due to the condition of the hotel. We take your comments very seriously and your feedback is very important to us. I will ensure your message gets to the right department so that the issue is resolved appropriately. It is to our... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 22, 2016

We stopped by through our way to Ft Lauderdale, It was a breath of fresh air after being in the car for 12 hours. Bed was comfy, shower was nice and hot in the morning, and clean. The hallway was quiet, no noise

Helpful?
Thank Angela H
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 22, 2016

The rooms are nice, clean & comfortable. The staff is helpful & accommodating. Convenient to many attractions. The hotel restaurant has great food and the hotel bar is very convenient to the lobby which played actual great music (not musak).

Helpful?
Thank Sharon K
JacksonvilleGM, Front Office Manager at Jacksonville Marriott, responded to this review

Good morning Ms. Leah B., I would personally like to apologize for any inconvenience caused during your recent stay at the Jacksonville Marriott due to the condition of your room. I can understand how this may have dissatisfied your stay. We sincerely want our guests to experience an enjoyable stay here and feedback such as yours is vital toward accomplishing... More 

Englewood, Florida, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

My family stopped here for the night on the long drive back to SW Florida. The lobby and restaurant were nice and the staff was very pleasant. The room was average but slightly musty. Everything was clean but worn out, defiantly ready for an update.

Helpful?
Thank Leah B
Vero Beach
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 17, 2016

The Jacksonville Marriott always has great service from the bellmen to the back of the house. Having had several meetings there through the years, their banquet and catering staff do an excellent job in providing top notch service. The sleeping rooms are under a renovation and the rooms that are finished offer new furniture and great walk in showers. Of... More 

Helpful?
Thank Randy816
Lake, Michigan
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 11, 2016 via mobile

The room was pretty clean, there were stains on one of the bedspreads which weren't very appealing. The whole hotel was very humid and warm, though. It wasn't that big of a problem, but it made it difficult to get the room we stayed in cool at night.

Helpful?
1 Thank amo3574
Miami, Florida
1 review
5 of 5 stars Reviewed May 9, 2016

Courteous, attentive staff makes you feel wanted from the moment you arrive. Excellent room décor, bedding & linens. Excellent Breakfast Buffet. The Hotel is extremely quiet; having previously stayed there during group conferences, sporting team events and Holiday Seasons.

Helpful?
Thank jfhmiami2016
Gainesville, Florida
Level Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 8, 2016 via mobile

We had a very good stay. Rooms are large and comfortable. The 24 hour gym was great. There is an indoor and an outdoor pool, though we didn't use either. Breakfast at the hotel was delicious. Staff were very friendly. We will definitely stay here again. The location is fantastic and central.

Helpful?
Thank LoveUFLoveFLA
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Jacksonville Marriott

Address: 4670 Salisbury Rd, Jacksonville, FL 32256-6130
Location: United States > Florida > Jacksonville
Price Range: $133 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacksonville Marriott 3.5*
Number of rooms: 255
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Also Known As:
Jacksonville Marriott Hotel Jacksonville
Marriott Jacksonville
Hotel Style:
#31 Romantic Hotel in Jacksonville
#49 Business Hotel in Jacksonville
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