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The rooms were clean, nice & had comfy beds. Every staff member was pleasant & greeted us at each passing. Room service was delicious asvwell. Even with construction all around the hotel it was easy to get to. Beautiful hotel & we would definitely stay...More
We had a cheer banquet at this hotel. Definitely a lot better than last year's experience. The food was good this year and the ballroom looked great. The only issue we had was the food to us came out kinda late. I think it was...More
The staff at this hotel is very friendly and welcoming, however, that is literally the only positive thing that can be said about the property.
It is very badly in need updating. The rooms are sadly old and the really not that clean. I had...More
1 Thank frogbog
Response from JacksonvilleGM, General Manager at Jacksonville MarriottResponded May 9, 2017
Thank you very much for taking the time to share both the positive and negative attributes of your stay. We really try to exceed all guest expectation of service and it sounds like we made an excellent impression. It really helps motivate the...More
Stayed here because we have a corporate rate. If I was back in the area for work, I would not stay again. This place is indeed in need of a major rehab. Driving up, I realized that it is an old concrete fortress style popular...More
Thank Chicago Flyer
Response from JacksonvilleGM, General Manager at Jacksonville MarriottResponded May 2, 2017
Dear Chicago Flyer,
Thank you so much for taking the time to compliment our exceptional staff. As a team, we strive to exceed all guests expectations and make a positive lasting impression through outstanding service.
I apologize for the age and condition issues you encountered....More
Plenty of free parking.
Rooms and hallways and lobby are immaculate.
All front desk staff friendly and helpful.
Hotel right off I95
Rooms renovated but rather plain.
Safe area of town.
1. Add Kuerig coffee machine to room
2. Have real coffee mugs...More
$105 - $234 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#31 Romantic Hotel in Jacksonville
#49 Business Hotel in Jacksonville
Non-Smoking Rooms ,
Number of rooms
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