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All reviewsevening receptionfront deskmade to order omeletsindoor poolfamily reunionrecommend this hotelcomplimentary breakfastenjoyed my staygreat staythe breakfast areabusiness tripthe staff was greatrooms were cleanfitness centereasy accessatriumlana
This is a very large hotel with a separate wing. We actually got lost trying to get to our room! The rooms are very spacious and the breakfast buffet is very extensive. The indoor pool looked nice but we didn’t get a chance to use...More
I stay at many hotels every year, and this year I chose to stay at this Embassy Suites over the holiday to hopefully have a stress-free family Christmas. Wow! What can I say other than they exceeded my expectations. I spent 2 full weeks here,...More
Response from mgthotel, Manager at Embassy Suites by Hilton Jacksonville BaymeadowsResponded February 6, 2018
We thank you for staying at the Embassy Suites Jacksonville.
They had a large group of girl volley ball players check-in as soon as we got there so check-in was a nightmare. We were tired from driving all day too, so this was a problem. The hotel itself was ok though.
The staff are very nice and friendly. The shuttle will take us anywhere in 7 miles radius. They also provided free drink during the happy hour which was 6-7:30 pm every night. The rooms are nice and spaces. Will stay there again. I stayed there...More
Response from mgthotel, General Manager at Embassy Suites by Hilton Jacksonville BaymeadowsResponded 5 days ago
We appreciate you visiting the Embassy Suites Jacksonville. We are glad that you enjoyed our friendly staff, free shuttle service, free drinks during happy hour each evening, spacious and nice guest rooms. Thanks again and have a great March.
Every aspect of stay was completely unacceptable. Reservation could not be located although I showed confirmation email. Room smelled of smoke. Housekeeping came in at 745am. Invoice incorrect. The biggest issue by far was the attitude displayed by front desk staff.
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Response from mgthotel, Front Office Manager at Embassy Suites by Hilton Jacksonville BaymeadowsResponded 1 week ago
We apologize that we did not have your reservation in the system. This info was not provided to us by Expedia and we are investigating as to why this occurred with Expedia.