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Embassy Suites by Hilton Jacksonville - Baymeadows

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Embassy Suites by Hilton Jacksonville - Baymeadows
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277 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Apopka, United States
3 of 5 stars Reviewed 2 days ago NEW

I've stayed at this Embassy Suites a couple times now for work. The rooms are very spacious. But, that is where it stops. The only reason why I gave it a Average rating is because of the service they provide. The rooms have been refurbished but all the rooms I've stayed in, the A/C units(which are in the bathroom) sag... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Warren K
1 review
5 of 5 stars Reviewed 4 days ago NEW

My weekend at this hotel was wonderful. I was here for a training and absolutely love the atmosphere. I met some wonderful guest during my stay. The front desk staff was very friendly and helpful. The location is approximately 20 minutes from downtown but I love the area.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 538shawntah
Management response:

Dear 538shawntah: We appreciate your business and staying here at the Embassy Suites Jacksonville. I glad that you loved the atmosphere of the hotel and that the front desk was friendly. Thanks again and we look forward to your return trip back to Jacksonville. Kendall More 

Waycross, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, I would stay here again. Staff was courteous and kind. Room was not as clean as I would have liked it. I went here for a conference. It was nice that I did not have to leave hotel for anything since I was by myself. The front desk staff was really helpful. The Wi-Fi was not great. I... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Nakisha C
Management response:

Dear Nakisha C: First off let me thank you for your business and comments. We appreciate this information and I will look into these couple of items. Thanks again and we really appreciate everything. Kendall More 

Greenville, SC
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a recently renovated Embassy Suites with a nice indoor pool and fitness center. It is close to several good restaurants, but in particular 4 Rivers Smokehouse, and Metro Diner (both of which you need to check out). Amenities are nice and they have a happy hour with drinks and snacks, and of course, a fabulous breakfast (omelettes made... More 

Helpful?
Thank htbcpa
Management response:

Dear htbcpa: We appreciate your positive comments regarding the indoor pool, fitness center, complimentary happy hour, and of course the fabulous breakfast. We thank you for your business and we are just 2 buildings down from one of the top Jacksonville restaurants in the area. Thanks Kendall More 

Washington DC, District of Columbia
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

The hotel was filthy and there was a roach on our lunch buffet running around on the cold cuts. The air vents in the room were filthy, and the hallways smelled stale and damp. I have stayed at many other Embassy Suites and this was awful.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank anitan164
Management response:

Dear anitan164: We apologize that you didn't enjoy your stay and feel terrible about this. I will investigate and utilize this information to improve our hotel. We thank you for your business. Thanks Kendall More 

Jacksonville, Florida
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I love Embassy Suites, it's usually my first choice whenever I make hotel reservations. But this one is very old and showing it's age. The atrium area has been updated but the rooms are aged with peeling ceilings, water damage, etc. We had to change rooms 3 times due to leaking air conditioning, broken air conditioning, and bad smells. Only... More 

Helpful?
Thank madonna3Connecticut
Management response:

Dear madonna3Connecticut: We have just recently got a complete renovation all guest rooms, lobby and entire hotel is brand new. We apologize for your past stay and hope you give us another opportunity when you are back in the area. Thanks Kendall More 

Hilton Head Island
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

As a HHonors Member when traveling we always stay at a Hilton Property. So delighted we chose the Embassy Suites as the Hotel delivered on Service and Accommodations. E-Check In was simple with the Suite selected being honored and the Suite itself well appointed, clean and comfortable. Breakfast was just awesome as my omelette was prepared just the way I... More 

Helpful?
Thank RTAM1
Management response:

Dear RTAM1: We appreciate you being a loyal HHonors member and thank you for your business. Thanks for the positive comments regarding E-check in, being clean and comfortable, and breakfast being awesome. We thank you and hope you have a great anniversary week. Thanks Kendall More 

PORT RICHEY FL
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed at this hotel for several weeks in a row for work. Awesome staff, super nice and extra helpful. The breakfast is most awesome. And Kelli at the evening reception is great. So friendly and helpful. Nice place to stay.

Helpful?
Thank jerseygirllivesinfl
Management response:

Dear Good Hotel, Superb Staff!! First off let me thank you for your business and comments. We let Kelli know about providing excellent service and friendliness. Thanks again, Kendall More 

Jacksonville, Florida
1 review
3 of 5 stars Reviewed 1 week ago

Decent hotel. Nice location and the room was actually pretty nice. The restaurant food I tried was really good, but the service was pretty slow. The complimentary happy hour is convenient with done typical snacks. Nothing special.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank P7904HNtiffanyc
Management response:

Dear: We thank you for your business and nice comments regarding the restaurant food, location and nice rooms. I will look into the slow service and I apologize about this. thanks Kendall More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Everything about the hotel is great! The staff was excellent. Dillon and Carole at the front desk were very nice and helpful. I really appreciate Kelli (the reception bartender) for being extra kind to my wife. My wife told her we were on our honeymoon and Kelli went the extra mile just to make the stay more enjoyable. Excellent service,... More 

Helpful?
Thank Lindsay D
Management response:

Dear: Enjoying Our Honeymoon Congratulations and hope you have many wonderful years together. We thank you for the great comments and I will let Dillon, Carole and Kelli know that you appreciated there service. Thanks Kendall More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Near Embassy Suites by Hilton Jacksonville - Baymeadows

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Jacksonville - Baymeadows

Address: 9300 Baymeadows Rd, Jacksonville, FL 32256-7710
Location: United States > Florida > Jacksonville
Price Range: $132 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Jacksonville - Baymeadows 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville
Jacksonville Embassy Suites
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