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Best Western Premier Jacksonville Hotel

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4700 Salisbury Rd, Jacksonville, FL 32256-6101
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Up to $100 in Gift Cards
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Free cancellation until 11/20/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (45)
Room & Suite (24)
Dining (7)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#69 of 144 hotels in Jacksonville
Location
Cleanliness
Service
Value
Travelers' Choice
Enjoy this completely renovated property seated in the ideal central Jacksonville location. Best Western Premier Jacksonville Hotel offers convenient access to I-95 at exit 344, Downtown Jacksonville, and the world famous beaches. If you are traveling to do business in the thriving nearby business district, visiting area shopping, or enjoying a Jaguars football game, Best Western Premier Jacksonville Hotel provides the ideal location and guest experience for your stay. Some of the easy access local attractions include: University of Phoenix, St. Johns Town Center Florida, Jacksonville Municipal Stadium, Tree Hill Nature Center Florida, Jacksonville Expo Center Florida, Ritz Theatre & LaVilla Museum, The University of North Florida, Mayo Clinic and Jacksonville Beaches.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Conference facilities
Electric vehicle charging station
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Happy hour
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Microwave
Cable / satellite TV
Bath / shower
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Russian, Spanish, Arabic and 1 more
Hotel links
Special Offer:Up to $100 in Gift Cards

Location

Full view
42Car recommended
Grade: 42 out of 100
36Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
153Reviews2Q+A8Room tips
Traveler rating
  • 76
  • 30
  • 14
  • 13
  • 20
Time of year
Traveler type
Language
Selected filters
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  • English
Popular mentions
Van J wrote a review Jun 11
Bolingbrook, Illinois57 contributions13 helpful votes
Well it took 3 room visits to find a clean room and even that room wasn't really clean, once we moved the foot stool and saw dirty socks, but my wife and I was just too tired and too disgusted to have them attempt to find a clean room at the hotel. I know what you're thinking these a neat freaks, nope I'm not a neat freak, I simply want a clean room, and bath room. I would describe what I observed but let's just say it wasn't clean.
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Cynthia White, Guest Services / Front Office at Best Western Premier Jacksonville Hotel
Responded 1 week ago
Thank you VanJ360 for taking the time to leave us a review. We are deeply sorry to hear about your experience during your stay with us. Housekeeping is working hard to deep clean and sanitize all of our rooms. I have addressed these concerns with our housekeeping manager. We hope you will consider giving us another opportunity in the future to provide you with better services. Thank you for choosing to stay at the Best Western Premier in Jacksonville. We appreciate your business.
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Cici-Unique wrote a review Dec 2020
Bronx, New York119 contributions80 helpful votes
Hotel's Favorite
The Best Western Premier hotel was extremely clean. The location was perfect. The rooms are nice and spacious with beautiful decor. The pool area was very clean and well kept. The hotel was quiet. I like that a laundromat was available for use. Employees were extremely helpful, courteous and Professional. The CDC Guidelines were being followed by both employees and guests.
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Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
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Response from Gina Morgan, Sales at Best Western Premier Jacksonville Hotel
Responded Dec 31, 2020
Thank you so much Cici-Unique for choosing the Best Western Premier Jacksonville for your destination stay. We are even happier that you had an excellence stay with us and we work hard to make our guests feel confident in us. We do hope to see you again in the future and Happy New Years!
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lkenterprise2021 wrote a review Jun 11
1 contribution
Worst stay ever. Man who identified himself as housekeeping manager is the rudest person I’ve ever met. Knocked on my door from 11am sharp, which is checkout time, until I finally answered about 11:30am. Informed him that I had a late checkout, and the rudeness began!
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Cynthia White, Guest Services / Front Office at Best Western Premier Jacksonville Hotel
Responded 1 week ago
Thank you Lkenterprise2021 for taking the time to leave us a review. We are deeply sorry to hear about your experience during your stay with us. I have addressed this concern with our management team. We are deeply sorry about the miscommunication. We hope you will give us another opportunity in the future to provide you with better services. Thank you for choosing to stay at the Best Western Premier in Jacksonville. We appreciate your business.
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MzLynnB71 wrote a review Jun 8
1 contribution
I love BWP...the staff are very friendly...rooms are super clean...and it's in an excellent location...the water takes about 20 minutes to get hot and the internet wasn't connecting...other than that I would definitely recommend this hotel!!!
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Cynthia White, Guest Services / Front Office at Best Western Premier Jacksonville Hotel
Responded 1 week ago
Thank you MzLynnB71 for taking the time to leave us a great review. Thank you for your comments about our supper clean rooms and excellent location. We are delighted to hear you enjoyed your stay at the Best Western Premier in Jacksonville. Thank you for your comments about our friendly staff. Thank you for recommending our hotel. We look forward to your next stay with us in the future.
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kim123read wrote a review Jun 5
1 contribution
The room was dirty especially around the night stands and around the bed . The amount of crumbs was unbelievable and you can see where they have shoved the filth in between the bed and the table . The tv must have been dropped at some point because the leg was broken and didn’t want to turn on .
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Cynthia White, Guest Services / Front Office at Best Western Premier Jacksonville Hotel
Responded 1 week ago
Thank you Kim123read for taking the time to leave us a review. We are deeply sorry to hear that our housekeeping may have missed your room. Housekeeping is working hard to deep clean and sanitize all of our rooms. I will address this with our housekeeping manager. Thank you for your comments about our beautiful hotel and amazing staff. Thank you for choosing to stay at the Best Western Premier in Jacksonville. We appreciate your business. We hope you will give us another opportunity in the future.
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PRICE RANGE
$86 - $168 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Red Lion Hotel Jacksonville
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
164
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Frequently Asked Questions about Best Western Premier Jacksonville Hotel
Which popular attractions are close to Best Western Premier Jacksonville Hotel?
Nearby attractions include Velocity Air Sports (0.6 miles) and Dave & Buster's - Arcade (0.1 miles).
What are some of the property amenities at Best Western Premier Jacksonville Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Premier Jacksonville Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Premier Jacksonville Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Premier Jacksonville Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Premier Jacksonville Hotel?
Conveniently located restaurants include Cracker Barrel, Dave & Buster's, and Whataburger.
Are there opportunities to exercise at Best Western Premier Jacksonville Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Best Western Premier Jacksonville Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Premier Jacksonville Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Russian, and Arabic.
Are there any historical sites close to Best Western Premier Jacksonville Hotel?
Many travelers enjoy visiting The Clarke House Park (9.4 miles), James P. Small Park (8.6 miles), and St Joseph's Mission Schoolhouse (6.6 miles).
Is Best Western Premier Jacksonville Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.