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Courtyard Jacksonville Mayo Clinic/Beaches

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Courtyard Jacksonville Mayo Clinic\/Beaches
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206 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Reviewed 5 days ago NEWvia mobile

My husband had a appointment at the Mayo clinic. Even though it was convenient and close by I though the price was to high for this Hotel. Thier was no morning breakfast for us,nor was thier any coffee available unless you pay for it at thier Bristol.Overall the room was clean.I think our next stay will be at a lower...

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Helpful?
Thank Christine C
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Christine C, I am glad to hear that you enjoyed your stay at the hotel. I also appreciate the candid feedback on the hotel services. I am very sorry that you feel we are overpriced. We feel that we are very competitively priced for the location and services that we have to offer. We have a complimentary shuttle to any...

Reviewed 1 week ago

Chuck was very professional and a pleasure to work with. He was exceptionally helpful with a situation with my Dad. He took time to understand our problem and provided the best solution. Would recommend this hotel

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Helpful?
Thank Dawn S
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dawn S, I appreciate you taking the time to share with other travelers the great service you received from Chuck. I will share your review with him so that he can see that his passion for service does not go unnoticed. I hope that when you are in the area again you stay with us.

Fort Lauderdale, Florida
Reviewed 4 weeks ago via mobile

As a platinum member, reserved a room with a king size bed and a sofa bed but got a room with just a king size bed. Went back to reception and showed them my confirmation and they apologized and offered to move me which was nice. Problem was hotel is showing its age - I posted pictures of the dirty...

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Helpful?
Thank Pilam76
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Pilam76, Thank you for taking the time to bring to our attention the cleanliness issues that you had encountered during your past stay with us. It’s valuable feedback like yours that helps us in providing great and memorable experiences with Marriott. As we pride ourselves in many things in the hospitality industry, it seems that we fell short in housekeeping....

Reviewed November 25, 2016 via mobile

Great pool! Great Staff! Tucked away so it has a great feel. Stopped here as a pit stop before a Disney vacation. The rooms are nicely appointed and my daughter absolutely loved the heated swimming pool.

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Helpful?
Thank ChoSales
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

ChoSales Thank you for the great review. I am going to share your comments with Chuck and the rest of the team. They always appreciate the feedback. I hope that if you are traveling this way again, you will stay with us.

Canton, Georgia
Reviewed November 14, 2016 via mobile

The hotel is close to all the medical facilities but tucked away and almost feels like a retreat. The grounds are gorgeous. There are fountains, lush trees, flowers, birds. I was there on a weekend so not much was going on at the hospital but I'm sure the hotel would feel peaceful regardless. The room that open up to the...

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Helpful?
Thank DustinKane
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

DustinKane, I appreciate you taking the time to share your comments about the hotel and the grounds. I am very sorry that we did not exceed your expectations. I am also sorry that we did not recognize your Marriott Reward Status. I will share your comments with the entire hotel team and I this should prevent this from happening in...

Clermont, Florida
Reviewed November 3, 2016 via mobile

The double bed rooms are large with quick access to the pot. The toilet has a strong flush and shower works adequate. The check-in was fast and friendly. The parking not bad and an update of elevator is about to happen.

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Helpful?
Thank rogersober
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

rogersober We appreciate your feedback and taking the time to share your experience with other customers. We hope that you will stay with us again.

long beach, california
Reviewed October 23, 2016

My husband and I stayed there recently for about a week while he was having surgery. The staff was fabulous. They genuinely understand the extra care needed when you aren't feeling your best. And the food at the lobby cafe was delicious. The front staff handled all of our myriad questions with humor and grace. The room was excellent. Well...

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Helpful?
Thank Carol P
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Perruso, I appreciate the great review and that you took the time out of your day to review the hotel. I will make sure to share your comments with the entire staff. I hope when you are back in Jacksonville you will stay with us again.

Reviewed October 19, 2016

Very handy location to the Mayo clinic and hospital. free shuttle to the clinic. rooms very worn and older seemed very musty and in need of a redo. rooms were well kept and the service was very good. no free breakfast and the bistro inside is on the expensive side and they have you captive as there are no other...

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Helpful?
Thank michaelhV2081MB
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

michaelhV2081MB, I appreciate you taking the time to review the hotel and share your comments with other travelers. We strive very hard to make sure all of our rooms are fresh and clean for the guests who are staying at the hotel. We also strive to deliver outstanding service to meet the needs of every guest. I am glad that...

Columbus, Georgia
Reviewed October 6, 2016

The hotel was a very pleasant surprise. It is a short walk across the street to the Mayo Clinic Davis Bldg. The rooms are clean (the pillows too soft for me). Front desk personnel are exceptionally courteous and helpful. The biggest surprise was the bar/restaurant. The food was excellent, as was the service.If visiting the Mayo and ambulatory, I would...

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Helpful?
Thank JAYWILKOFF
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

JAYWILKOFF, I am glad that the hotel was a "pleasant surprise" to you during your visit to Jacksonville and that you decided to share your experience with other travelers. We are very conveniently located, not only Mayo Clinic, but also the beaches, shopping and golf. I appreciate the great comments about the Bistro. I will make sure to share these...

Ft. Lauderdale, Florida
Reviewed September 28, 2016 via mobile

I stayed here twice for a total of two weeks while relocating to Jacksonville. I particularly like the location of this hotel. While it's obviously convenient for those going to the Mayo Clinic, it's reasonably close to St. John's Town Center with its multitude of restaurants and shops, to the beach, to the beltway, and to Beach Blvd, which has...

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Helpful?
Thank srjh
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Srjh, Thank you for your great review of the hotel. I could not have said it better about how convenient our location is to a lot of what Jacksonville and the Beaches have to offer. I am sorry about the noise issue you experienced but I am glad it was not enough from you enjoying your stay. When in Jacksonville...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located on the Jacksonville Mayo Clinic campus, the Courtyard Jacksonville Mayo Clinic/Beaches offers easy access to the Jacksonville Beaches, University of North Florida (UNF), Naval Station Mayport, PGA Offices, and The Players Championship. Take advantage of complimentary clinic shuttle service and stay connected with free Wi-Fi offered throughout our Jacksonville hotel. Use our interactive GoBoard(R), unique among hotels near Mayo Clinic Jacksonville, FL, to easily access directions, find popular restaurants, view local weather & airport conditions, and stay current with the latest in news and entertainment. Choose from a variety menu selections served for breakfast and dinner at The Bistro - Eat. Drink. Connect(R) or grab a quick snack and other necessities at The Market, open 24 hours. Traveling for business? Enjoy our on-site business center, including free printing, faxing, and copying services. Regardless of your reason for staying, the Courtyard Jacksonville Mayo Clinic/Beaches is ideal. ... more   less 

Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Address: 14390 Mayo Blvd, Jacksonville, FL 32224-6864
Location: United States > Florida > Jacksonville
Price Range: $104 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and other travelers.
3 questions
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NSB Florida
2 months ago
St. Louis, MO
over a year ago
Fremont, CA
over a year ago

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Questions? Get answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“besure you know and plan where you are going to eat hotel on the expensive side”
 of 5 bubbles michaelhV2081MB, Oct 19, 2016 | Read review
“For a short walk ask for rooms near access to parking lot doors.”
 of 5 bubbles JAYWILKOFF, Oct 6, 2016 | Read review
“Courtyard Rooms”
 of 5 bubbles Gingeranne55, Sep 9, 2016 | Read review
“All rooms we have stayed in over the years have been ok.”
 of 5 bubbles jeffrow2793, Aug 30, 2016 | Read review
“first floor have nice outdoor patios.”
  • double room lots of space
  • doubleroom
  • nice first floor patio seating
 of 5 bubbles abst14, May 24, 2016 | Read review
5 of 5
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