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Courtyard Jacksonville Mayo Clinic/Beaches

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217 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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Orlando, United States
Reviewed 2 days ago NEW

A disappointment with this hotel. A security issue with housekeeping cleaning our room and then finished and left door open. When we returned door opened but fortunately nothing missing. This should never happen at any hotel. Room was not satisfactorily up to par with spots on rug and tile floor in bathroom not cleaned. Towels not enough for this size...

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Helpful?
Thank Will G
Reviewed 1 week ago via mobile

This is a very nice and clean hotel with excellent staff and services. Highly recommended if visiting the Mayo Clinic. Excellent location and within distance to several restaurants and dining areas. It is very accessible to the highway

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Helpful?
Thank Aziza n
Orlando, Florida
Reviewed 1 week ago

We stayed at the hotel 2 nights for the Donna marathon. First tried to book at host hotel, but it was sold out, and we were disappointed. Decided to stay here instead. Would stay here next year also because of location. Finish line right near entrance to hotel. Shuttle buses to marathon right near hotel. We noticed after that a...

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Thank californiamom
Florham Park, New Jersey
Reviewed 1 week ago

I have stayed there several times. The rooms are good ... but not as good as the newer Courtyards. Staff is friendly and you can not beat the location to the MAYO clinic. it is a short walk away. The food is good and the hotel is clean.

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Thank Jim H
Rockville, Maryland
Reviewed 1 week ago via mobile

Our room, 259, was horrible. It smelled so bad that we had to open the sliding glass door to air it out. The minute we closed the door, the smell was overwhelming. The shower floor was cracked and chipped. Also, the bistro computer was not working. So all sales had to go through the front desk which was very slow....

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Helpful?
Thank Gingiered
CourtyardGM14, Front Office Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Gigiered, Thank you for taking the time to share your feedback regarding your recent stay. I am so sorry that you had encountered so many issues during your stay and can understand your lack of satisfaction with that specific room. We have notified our Engineering Team to ensure that this was an isolated issue that is corrected going forward. We...

Georgia
Reviewed 1 week ago

I really liked this hotel. It was reasonably priced for the weekend, you could walk to Mayo, had an updated room (very comfortable bed!), and the staff was great. I took away a star because the price jumped up nearly $100/n on weekdays plus they don't offer a continental breakfast. And if I'm paying upwards of $200/n, it would have...

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Helpful?
Thank Allison T
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Allison T, Thank you for sharing your comments with other travelers coming to Jacksonville. I am glad that you enjoyed the hotel and it's amenities. Courtyard brand hotels does not offer complimentary breakfast but our Stay for Breakfast rates do have breakfast included in the rate. The Bistro is a great alternative because we offer a full menu with some...

Tampa, Florida
Reviewed 2 weeks ago via mobile

Very convenient for my appointment at the Mayo Clinic. The hotel was very clean and the service was excellent. Everyone that I dealt with was friendly and went out of their way to answer any questions even though they were crowded. I will absolutely stay here again when visiting the Mayo Clinic.

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Helpful?
Thank Twtrd55
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Twtrd55, I appreciate you taking the time to complete the review of the hotel. I hope that if you are in Jacksonville you will come stay with us again.

Savannah, Georgia
Reviewed 3 weeks ago

I have stayed at this hotel several times. It is clean, comfortable and convenient to both the Mayo Clinic and restaurants. They serve a continental breakfast that is basic and free. They have a indoor swimming pool for relaxation so remember to bring a bathing suit.

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Helpful?
Thank Fred L
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to fill out the Trip Advisor review of the hotel. I believe that you are reviewing the wrong hotel. We do not offer a complimentary Continental breakfast and we do not have an indoor pool. We do have a full service restaurant called The Bistro that offers a variety of Breakfast, Lunch and Dinner...

Jasper, Indiana
Reviewed 3 weeks ago

This is my 2nd visit to the Mayo Clinic and both times I've stayed at the Courtyard Jacksonville Mayo Clinic/Beaches location. This hotel is unbelievable, and the staff is the best I've ever seen. I've been treated better here than any other place I've ever been to. Almost everyone staying here is visiting "The Mayo Clinic" for serious medical conditions,...

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Thank jamesmatheisii
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Jamesmatheisii, I am so very sorry that you are going through them medical issues that you are. It warms my heart to hear about how wonderful the associates at the hotel have been to you during your stay. I appreciate you taking the time to share your comments, I will share them with all of the associates.

Ormond Beach, Florida
Reviewed January 18, 2017

Friendly front desk staff, excellent Starbucks coffee and good cafe open almost all day. Nice seating areas in lobby with several TVs. Rooms have refrigerator and microwave and plenty of clothe storage.

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Thank JPGTR
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

JPGTR, Thank you for taking the time to share your experiences with other travelers. Having a Starbucks in the lobby and the Bistro café does make it very convenient for our guests. Are rooms are also well appointed. I hope that if you come back to Jacksonville again you will stay with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located on the Jacksonville Mayo Clinic campus, the Courtyard Jacksonville Mayo Clinic/Beaches offers easy access to the Jacksonville Beaches, University of North Florida (UNF), Naval Station Mayport, PGA Offices, and The Players Championship. Take advantage of complimentary clinic shuttle service and stay connected with free Wi-Fi offered throughout our Jacksonville hotel. Use our interactive GoBoard(R), unique among hotels near Mayo Clinic Jacksonville, FL, to easily access directions, find popular restaurants, view local weather & airport conditions, and stay current with the latest in news and entertainment. Choose from a variety menu selections served for breakfast and dinner at The Bistro - Eat. Drink. Connect(R) or grab a quick snack and other necessities at The Market, open 24 hours. Traveling for business? Enjoy our on-site business center, including free printing, faxing, and copying services. Regardless of your reason for staying, the Courtyard Jacksonville Mayo Clinic/Beaches is ideal. ... more   less 

Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Address: 14390 Mayo Boulevard, Jacksonville, FL 32224
Location: United States > Florida > Jacksonville
Price Range: $133 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and other travelers.
3 questions
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St. Louis, MO
over a year ago
NSB Florida
4 months ago
Fremont, CA
over a year ago

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Questions? Get answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from elevator and ice machine. Duh!”
 of 5 bubbles californiamom, 1 week ago | Read review
“Stay on Ground floor”
 of 5 bubbles jimhD9261RW, 1 week ago | Read review
“One portion of the facility doesn't have bathtubs, if you need one like I do; make sure you request the area that has them.”
  • Vistiting Mayo Clinic for treatment from RSD/CRPS
 of 5 bubbles jamesmatheisii, 3 weeks ago | Read review
“besure you know and plan where you are going to eat hotel on the expensive side”
 of 5 bubbles michaelhV2081MB, Oct 19, 2016 | Read review
“For a short walk ask for rooms near access to parking lot doors.”
 of 5 bubbles JAYWILKOFF, Oct 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question