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Courtyard Jacksonville Mayo Clinic/Beaches

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14390 Mayo Boulevard, Jacksonville, FL 32224
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185 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Level Contributor
167 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Courtyard at the Mayo Clinic was really great! It was a typical Courtyard-had a king bed, a couch, a fridge and microwave, balconies, and nice pool area. The pool area was extremely nice here. The reason I gave it 5 as a rating is because we only paid $99 to stay here. It was a great deal for what... More 

Helpful?
Thank Kyle C
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to share your experience of the hotel with other travelers. The Courtyard does have a great location. We are centrally located if you want to enjoy the beaches, golf and shopping. The hotel room rates on the weekends can be very attractive to the other hotels in the area and the beaches. I am... More 

Fernandina Beach, Florida
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A rather run of the mill hotel. Pricey for what you get (other than walking distance to Mayo Cinic). Bed comfortable. No extras. Not alot of staff around but those that are friendly. Close to St. John's Center. Quiet and peaceful setting. Clean.

Helpful?
Thank CoolLMR
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am very sorry that you felt the hotel was average. We always try to exceed our guests expectations in everything we do. I hope that you will give us another try so we can show you what a great hotel it is. More 

Hilton Head, South Carolina
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I have stayed there many times as a Mayo patient and, while convenient, they really take advantage of the Mayo patient. Priced way to high for the quality, the rooms aren't that great, and the manager wasn't that friendly. They used to have a great free breakfast, but that, too, is gone. Many other options that are nicer, newer and... More 

Helpful?
Thank barbiebae
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I was taken back by your review. I am very sorry that you feel we try to take advantage of any traveler. The last thing we try to do is take advantage of the Mayo patient. We pride ourselves on providing a friendly and compassionate staff that is here to assist with whatever need the guest may have. We also... More 

Lutz, Florida
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We like the Mayo Clinic, but not the on campus Marriott Courtyard. We didn't realize that there were better options until our recent second multi-day trip to the Mayo. While its true that this hotel is very conveniently located across the street from the Mayo Clinic, the positives end there. The negatives for us were as follows: -The cost is... More 

Helpful?
Thank FloridaRO
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear FloridaRO, Thank you for your review. Though I am happy you found our location convenient on the Mayo campus, I sincerely regret your poor dining experience in the Bistro and apologize for the condition of your carpet. We have shared this feedback with our team and are committed to improving our property and services. We are competitively priced for... More 

Orlando, Florida
1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

As a loyal Marriott customer I have stayed at numerous hotels throughout the country and this is by far one of the worse Marriotts I have ever stayed at. First I didn't get the room I reserved and then the room smelled like urine. I stated my concerns to the front desk and was told that I need to calm... More 

Helpful?
Thank botkinator2133
CourtyardGM14, Front Office Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to fill out a review about the hotel. I am very sorry that you had issues with housekeeping and the front desk. This is not typical for our hotel. I have shared your review with the housekeeping and front desk staff members to prevent this from happening again and will work on re-training to... More 

San Francisco, California
Level Contributor
153 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed May 24, 2016

After all, this is probably the main reason you're choosing this. It's right on campus, you can walk across the street to one of the main clinic buildings, or they can shuttle you somewhere with 20 min notice. The check-in staff were very nice, and used to working with patients and their families. There seemed to be a reasonably well-equipped... More 

Helpful?
Thank ptbooth
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for taking the time to review the hotel and share your experience with other travelers. Our staff takes pride in taking care of our guests and giving them an oasis away from the challenges they are facing. The Bistro, our restaurant, is a great place to unwind and escape from the stress of the day. I am very... More 

Miami, Florida
Level Contributor
214 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 24, 2016

I selected this property instead of my usual because the price was lower and I had a quick overnight trip. It was in a hospital community so I wasn't expecting much. What a surprise when I drove up through beautiful tree covered roads and entered a modern, renovated lobby with lots of windows to see the foliage. My first floor... More 

Helpful?
Thank abst14
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I do not think I could have described our property any better. I may have to use your review for our next marketing campaign!!! I am glad that you took a chance on the hotel even though we are on the grounds of Mayo Clinic. Our hotel often surprises people due to that fact. It is a very quiet and... More 

Singapore, Singapore
Level Contributor
3 reviews
5 of 5 stars Reviewed May 18, 2016

Had a wonderful stay for almost a week at Marriott Courtyard Mayo clinic. The staff were friendly and helpful from the time I stepped in. Lobby was simple and pleasant. My room was clean, spacious and I had almost all the amenities that I needed. (Maybe they could provide toothbrush and paste too). Beds were comfortable and I had good... More 

Helpful?
Thank ben20883
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for taking the time to review the hotel and give us such a great recommendation. I wanted to let you know that we do have tooth brushes and tooth paste at the Front Desk if you happen to forget yours at home. I am going to share your comments with the staff to reinforce the service they are... More 

Trade, TN
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 16, 2016

If you're visiting MC, this is a good choice for accommodations. Rooms are certainly adequate - although some need a little TLC. Clean. Restaurant availability is nice. Makes for nice interaction with family members. Staff members always anxious to help.

Helpful?
Thank Deerprincess
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Deerprincess, Thank you for your review. I am glad you found our facility clean and our staff helpful and friendly. I hope you will choose to stay with us again in the future if you are back in the Jacksonville area. Thanks again and have a great day! More 

Welaka, Florida
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 15, 2016

Updated to a suite. Friendly helpful personnel. No worries about making it to surgery on time. For family able to get coffee and snacks when needed. Nice courtyard away from roads, traffic etc. felt like you were somewhere else than close to hospital for surgery. Room very comfortable. Fridge etc. pool if wanted to use.

Helpful?
Thank Donna B
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you sharing your great experience with other travelers. I hope that if you have to come back to Jacksonville you will stay with us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located on the Jacksonville Mayo Clinic campus, the Courtyard Jacksonville Mayo Clinic/Beaches offers easy access to the Jacksonville Beaches, University of North Florida (UNF), Naval Station Mayport, PGA Offices, and The Players Championship. Take advantage of complimentary clinic shuttle service and stay connected with free Wi-Fi offered throughout our Jacksonville hotel. Use our interactive GoBoard(R), unique among hotels near Mayo Clinic Jacksonville, FL, to easily access directions, find popular restaurants, view local weather & airport conditions, and stay current with the latest in news and entertainment. Choose from a variety menu selections served for breakfast and dinner at The Bistro - Eat. Drink. Connect(R) or grab a quick snack and other necessities at The Market, open 24 hours. Traveling for business? Enjoy our on-site business center, including free printing, faxing, and copying services. Regardless of your reason for staying, the Courtyard Jacksonville Mayo Clinic/Beaches is ideal. ... more   less 

Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Address: 14390 Mayo Boulevard, Jacksonville, FL 32224
Location: United States > Florida > Jacksonville
Price Range: $115 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
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