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Hampton Inn & Suites Jacksonville-Airport

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Hampton Inn & Suites Jacksonville-Airport
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548 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Moundsville, West Virginia
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

After traveling 16+ hours with my senior parents and 7 year old son we determined we were not going to make it to our destination and that a hotel room was needed. I am a Gold level Hilton Honors member and obviously a huge fan of the family of brands so as we pulled off the exit at about 11:45pm... More 

Helpful?
Thank Sarah P
Montgomery, United States
2 of 5 stars Reviewed 2 days ago NEW

Reserved 2 rooms well in advance of arrival. Upon arrival, 1 of the 2 people in my party was given a room that someone was already sleeping in. That person had to go stay at a less than desirable hotel

Review collected in partnership with Hampton

Helpful?
Thank James T
naples, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

The rooms were clean. Some of the staff were very helpful. It was a good location. As with most Hamptons, they are well appointed, kept updated and no nonsense check in/out. You need to ask the staff for anything to which you are entitled as they do not immediately offer it. As a diamond member, I shouldn't have had to... More 

Review collected in partnership with Hampton

Helpful?
Thank James S
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review. I apologize if you weren't offered your Diamond snack. We have been training new front desk associates and try to make sure they are all doing as they should. However occasionally we do miss someone. I am so sorry that it happened to you. More 

Spring Hill, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

The check in rep Kiesha was extremely professional and made us feel welcomed upon arrival. Hampton Inn hit the jackpot when they hired her. She is an asset for Hampton Inn. Would stay there everytime we are in the area.

Review collected in partnership with Hampton

Helpful?
Thank 382happyquest
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your lovely review of our property, and of Kisha. She is a new member to our team and we are pleased that she is meeting our high standards. I will pass along your kind words. More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW

My family and I have stayed here previously. The rooms are clean and the customer service is always superb. The complimentary breakfast is great also. The woman that oversees the breakfast during the week is very friendly and helpful.

Review collected in partnership with Hampton

Helpful?
Thank veronicagB8730ZS
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for staying on our property. I am thrilled you enjoyed your visit. Hope to see you again soon. More 

Savannah, Georgia
1 review
5 of 5 stars Reviewed 1 week ago NEW

I love the stay when I got there. It was In a great location. I was amazed buy the front t desk having my room keys ready up my check in. The room was clean except for a few hair on the bathroom floor

Review collected in partnership with Hampton

Helpful?
Thank ricardocN6629UZ
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your comments. Yes the E-Check is an awesome tool. Also great if you may run later that 2 am arrival. We look forward to your next visit. More 

Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were here for a reunion. Most of our rooms were not together. (Not a bad thing.) I think I ran into one maid and one food service person who weren't smiling. Every other member of the staff made it feel like we were having a party. The room was clean, and we had a nice selection for breakfast every... More 

Helpful?
Thank Paul K
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your response, we appreciate your kind words. We strive to offer excellent guest experiences. And look forward to serving your future needs. More 

Oldsmar, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was excellent during our stay. Could not ask for a better staff! Everyone was friendly and offered assistance for everything. The beds are soft and comfortable. The breakfast was more than enough. Great shopping and restaurants close by. Definitely will stay here every time I visit Jacksonville.

Review collected in partnership with Hampton

Helpful?
Thank akiao
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am thrilled that you enjoyed your visit to our property. We look forward to serving your future lodging needs. More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Best and cleanest hotel ever. The complimentary breakfast was always on time and very good. The hotel general manager and staff always everyone as if they were family and not strangers. The pool was very clean and refreshing. I would go down to lobby at night and read my news paper very quite and always fresh coffee and fresh baked... More 

Review collected in partnership with Hampton

Helpful?
Thank Sharon S
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, we appreciate your staying with us. More 

Sun City Center, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff could not have been more accommodating. We were an extremely large party. They were helpful to a fault. They were wonderful. Rooms were clean and comfortable. Breakfast was awesome. This was my 2 nd stay.

Review collected in partnership with Hampton

Helpful?
Thank Sally N
Jeanette H, Front Office Manager at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your lovely review, and we hope to accommodate any future stays here in Jacksonville Florida. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Court, Jacksonville, FL 32218
Location: United States > Florida > Jacksonville
Price Range: $103 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#21 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
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