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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

651 reviews
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Traveler (76)
Room & Suite (35)
Pool & Beach (2)
Overview
  • Excellent54%
  • Very good22%
  • Average13%
  • Poor6%
  • Terrible5%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (651)Write a Review
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All reviewsgreat locationshopping centercheesecake factorybasketball courtwithin walking distancestores and restaurantsfull kitchenbedroom suitebreakfast staffhotel is locatedfront desk staffhome away from homecomplimentary breakfastoatmealclean roomsnice staybusiness trip
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1 - 5 of 639 reviews
Reviewed 1 week ago

Loud knocking noise in the wall and did not get any sleep when reported it to front desk was told they would get back with me never did reported to front again and didnt seem to care nobody got back with me, was never contacted...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank Steve V
Response from Stephen N, Assistant General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.Responded 3 days ago

Thank you for staying with us at the Homewood Suites by Hilton - St Johns Town Center, home to over 200 shoppes and restaurants! We are sad to see you did not have an enjoyable stay. We take all guest requests very seriously and always...More

Hotel's Favorite
Reviewed November 19, 2017

Getting in after 5:00 - they serve dinner and while not all that great, it is better than going out after traveling all day. Free wine and beer. Rooms are nice and breakfast is good. Overall, a good value.More

Review collected in partnership with Homewood Suites by Hilton
Thank Lj M
Response from Stephen N, Assistant General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.Responded December 3, 2017

Thank you for staying with us at the Homewood Suites by Hilton at the St Johns Town Center, home to over 200 shoppes and restaurants! We are so happy to see you had a great stay and that our complimentary beer and wine and great...More

Reviewed 1 week ago

We had never been to Jacksonville before. We stayed here due to it's proximity to a banquet hall we needed to be at for a banquet. The location was fabulous! I forgot my shoes, and the number of store choices is out of this world!...More

Review collected in partnership with Homewood Suites by Hilton
Thank stever2399
Response from Stephen N, Assistant General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.Responded 1 week ago

Thank you for staying with us at the Homewood Suites by Hilton - St Johns Town Center, home to over 200 shoppes and restaurants! We are so happy to see you had a wonderful stay with us, and that our location was fabulous! We love...More

Reviewed 2 weeks ago

Checked in at 6 AM to get out of dangerous storm. Kicked out beginning at noon although hotel was empty and room was not needed. There was no need for staff to rush us out like they did. We had an 11 month old Baby...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank Maria M
Response from Stephen N, Assistant General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.Responded 1 week ago

Thank you for staying with us at the Homewood Suites by Hilton - St Johns Town Center, home to over 200 shoppes and restaurants! We are sad to see you did not have an enjoyable stay. Kicking a guest out of the hotel is certainly...More

Reviewed 2 weeks ago

Poor maintenance, poor amenities but good location and service. Have stayed here many times in the last decade so sad to see the decline of this property. Digital key does not work so access to rooms is hard.More

Review collected in partnership with Homewood Suites by Hilton
Thank robert744
Response from Stephen N, Assistant General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.Responded 2 weeks ago

Thank you for staying with us at the Homewood Suites by Hilton - St Johns Town Center, home to over 200 shoppes and restaurants. We are happy to see a repeat guest like your self, and appreciate your feedback in regards to the amenities on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$133 - $242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Jacksonville
#23 Romantic Hotel in Jacksonville
#29 Family Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$133 - $242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Jacksonville
#23 Romantic Hotel in Jacksonville
#29 Family Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (76)
Room & Suite (35)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (44)
Bathroom (12)
Business Center & Event Rooms (6)
Questions & Answers
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Room Tips
"Great location"
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"Room 332 is 2-bedroom, 2-bath with windows that open for a lake view."
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"Request a top floor. We were on the 3rd floor and you could definitely here the people upstairs."
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"Third floor room was quiet"
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