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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

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10434 Midtown Parkway, Jacksonville, FL 32246
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447 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Richmond, Virginia, United States
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This hotel is a fantastic location within walking distance of restaurants and shops. This part of our hotel stay was amazing. The front desk staff is incredibly kind, polite, friendly. Actually, all the employees I encountered fell into this category. But, the front is clearly under-staffed--as we waited nearly 25minutes to check out. Only one person behind desk and the... More 

Helpful?
Thank Gail_Tim
Brunswick, Georgia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We stayed 2 nights, we checked in, room was stocked correctly. The second day our room had clean towels per number used and waste baskets emptied, that was it. No coffee cups restocked from the two we used, only were given two, and our beds were not made up. We were out of the room most of the day so... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Sharon W
Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed 5 days ago NEW

Nice experience the staff pleasant and helpful. Air conditioning work well during hot summer days. Surrounding area within a mile many places to eat and shop. Quiet at night, nice kitchen, adequate bathroom.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 753ranceh
Towamencin, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

No housekeeping, dirty room, hot common areas, spotty cable, broken amenities, no customer service, no HHonors appreciation, poor food, rude staff upon doing their job(housekeeping), ignoring customer requests for days, etc...

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank James F
Orlando, United States
1 review
5 of 5 stars Reviewed 1 week ago

The location is excellent for my purposes. You can easily walk to a number of shops and restaurants. And the staff is the friendliest and most helpful I've encountered in a long time! We will definitely be choosing to stay at this hotel every time we are in the area visiting our daughter at UNF.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Heather T
Oxford, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

Spacious clean rooms. This hotel has the friendliest staff, from the from desk clerks to housekeeping. Everyone speaks as you pass them. Breakfast on the weekends starts at 7 AM. When the woman getting it ready found out we had to leave by 7:30, she had everything ready for us by 6:45, and asked to be sure we'd eaten and... More 

Helpful?
Thank AbbeFew
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

We highly recommend staying here. Our visit was exceptional. You could not ask for a more professional team working here, they make you feel like family. We have already booked our next stay in the near future and even selected the same room.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Carl H
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We do offer a full hot breakfast daily, and an evening social Monday through Thursday. we do look forward to your returning visits. Please reach out to me directly... More 

Cape Canaveral, Florida
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff is very friendly, as a Hilton honor member I had the electronic check in option and selected a corner room. The room was quiet, the AC worked perfectly to cool down the size of our suite; however, the bathroom has much to be desired. Some mold, rust, and lack of attention to cleaning details and no hot water,... More 

Helpful?
Thank Misswings02
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We do offer a full hot breakfast daily, and an evening social Monday through Thursday. We are working to resolve that issue with our AC, and I have addressed... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

The room was nice and big. The dishwasher leaked on the floor, Elevators weren't A?C, hallways didn't have A/C. Staff was friendly, food was good, pool nice. For just a short stay, it would have been ok. But for and extended stay, we needed working laundry facilities, and a dishwasher to sanitize our babies bottles.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Tim B
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. We do offer a full hot breakfast daily, and an evening social Monday through Thursday. It appears we dropped the ball during your stay and we would like the... More 

Charlotte, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Great location; staff was average- as a Diamond member I still had to ask for my bottled water, and then only got 1 vs. 2. Fitness room lacked towels, even after asking for some. Fire doors propped open, despite placards reminding all that fire doors are to remain closed. Fire doors don't work when they are not closed.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Rachel A
Robin K, General Manager at Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr., responded to this review

Thank you for selecting to stay with us here in the beautiful St Johns Town Center. There are over 150 retail shops and restaurants all within walking distance of the hotel. Our Fire Doors are not propped open they are on magnets that would release if there were ever an emergency. We would have been happy to provide you with... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hotel, an upscale hotel situated in the newest and most talked about shopping and entertainment destination in Jacksonville. Our all-suite hotel is only a 15-minute drive away from the city's fastest growing business district and an excellent choice for extended stay business or leisure travelers. Additionally, the hotel features a Suite Start™ hot breakfast buffet every morning, and an evening Welcome Home® reception (Monday through Thursday), where you can experience genuine Homewood Suites by Hilton® Jacksonville-South/St. Johns Center hospitality! Stay with us to experience exceptional service and our trademark Hilton hospitality. Make Yourself at Home.® ... more   less 

Additional Information about Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Address: 10434 Midtown Parkway, Jacksonville, FL 32246
Location: United States > Florida > Jacksonville
Price Range: $121 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Homewood Suites Jacksonville - South Hotel Jacksonville
Homewood Jacksonville
Jacksonville Homewood Suites
Hotel Style:
#11 Business Hotel in Jacksonville
#23 Romantic Hotel in Jacksonville
#31 Family Hotel in Jacksonville
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