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Hampton Inn Jacksonville East Regency Square

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Hampton Inn Jacksonville East Regency Square
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359 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Salem, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

We're chose this place because it was close to out port for departure of our cruise. The room was beautifully decorated and very clean and comfortable. The staff checking in were very helpful and informative. The breakfast was more than enough and very good the gentleman at the desk when we left was a sweetheart..thanks for everything most enjoyable

Review collected in partnership with Hampton

Helpful?
Thank X6564LOdeborahb
Hollywood, Florida
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel should be avoided because of massive renovation.The hotel has limited parking due to construction bins and the noise level during the morning and afternoon hours is nerve racking.The staff seems indifferent to your concerns and only says they have no idea of the time frame for repairs to be completed.This hotel has been experiencing renovation repairs for over... More 

Helpful?
Thank Robert B
Jacksonville, Florida
1 review
1 of 5 stars Reviewed 3 weeks ago

Room not clean, carpets dirty, breakfast area dirty carpets and spots on every chair. Air conditioner in room noisy and inefficient and did not cool properly. I would never recommend this location to anyone. Hampton and Hilton usually has super accommodations. Disappointed in this location and experience.

Review collected in partnership with Hampton

Helpful?
Thank 627peggym
Safety Harbor, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Rooms are dirty, walls have paint coming off it, they gave me a room that wasn't completed. Only a bed not even a water cup. Had to ask for a phone and alarm clock. The lamp didn't even have a lamp shade on it. We had other family in the hotel who had same problems.

Review collected in partnership with Hampton

Helpful?
Thank Brandon A
Vann H, Manager at Hampton Inn Jacksonville East Regency Square, responded to this review

Thank you for your feedback, we strive to have excellent service and your feedback is very important to us. We also strive to ensure that we take care of every guest and create a welcoming, friendly and comfortable atmosphere. I do apologize if you felt that we are not running our property correctly. It can be very difficult to run... More 

Green Bay
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

This hotel is in terrible shape. Checkout staff offered no apologies for the condition of the hotel or had any idea when they might be completed. Front desk girl could act like she wants to be at her job instead of playing on her phone. Young man at check in was fantastic and took pride in his work and did... More 

Review collected in partnership with Hampton

Helpful?
Thank Tim c
Level Contributor
46 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Ok here is the review,stayed 1 night on the first of many nights on the road ,we reserved 2 king rooms, hilton.com said construction would be ongoing but would affect rooms yet , got there at approx 8.00 pm, we checked in. Clerk said all king rooms(that we had reserved) were taken off line for rehab,so we got stuck with... More 

Helpful?
Thank bataviao2
Alpharetta, GA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed a couple of nights while visiting family in Jax. Hotel was under construction, but the room I got was fully renovated and extremely clean and comfortable. No complaints from me - great room, good price and convenient. Nice breakfast too!

Review collected in partnership with Hampton

Helpful?
1 Thank lmaton
Jacksonville, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I think overall it was a pretty good experience. They were renovating, so I wish they would have at least cleaned up the mess and building materials out of the hallway. Staff was very helpful and friendly. Breakfast was just ok, but it was free so I don't know if I could complain much. Beds were very comfortable, room was... More 

Review collected in partnership with Hampton

Helpful?
Thank Misty R
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Three hotel is conveniently located right off interstate 295, providing for easy off/on. The hotel is currently being renovated, with completion estimated in October. Some of the hallways have construction equipment left out. I'd think to make it less obvious that the hotel was being renovated, that the equipment could be put in one of the rooms. The first room... More 

Helpful?
Thank cb2367
Atlanta, Georgia
1 review
2 of 5 stars Reviewed 4 weeks ago

The room I chose was not offered. My comforter and shower were dirty upon arrival. Construction was going on and it was noisy. The hallway was very hot and uncomfortable. The cooling until Made the newly installed laminate floor sweat.

Review collected in partnership with Hampton

Helpful?
Thank 486marcij
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn Jacksonville East Regency Square

Address: 1021 Hospitality Ln, I-295 East Beltway at Monument Road, Jacksonville, FL 32225-7415
Location: United States > Florida > Jacksonville
Price Range: $98 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jacksonville East Regency Square 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hampton Inn Jacksonville East Regency Square Hotel Jacksonville
Jacksonville Hampton Inn
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