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Holiday Inn Express & Suites Jacksonville Airport

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Holiday Inn Express & Suites Jacksonville Airport
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419 Reviews from our TripAdvisor Community

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Showing 418: English reviews
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Corbin, Kentucky
Reviewed 3 days ago NEW

Had a great stay everyone was super nice, especially Marie the front desk manger! Even though she had just came to this location she was super knowledgeable and went out of her way to make feel welcome! The rooms were very clean and the beds were comfortable and breakfast was great. I highly recommend the place for any trip in...

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Helpful?
Thank renicholas
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank You for taking the time to write this great review for our property. I am thrilled that you enjoyed your visit to our property. Looking forward to serving any future lodging needs in my city.

Fuquay-Varina, North Carolina
Reviewed 1 week ago

I had reservations with Platinum IHG Rewards points for drive from Raleigh to Orlando- stopping in Jacksonville. Due to traffic I called about 8:30pm to tell them we were on our way but would be checking in after midnight. Front desk said, "You are fine". When I arrived at 1:30am there was NO ROOM! They had overbooked. 3 other families...

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Helpful?
Thank pendysplace
Management response:

Good Morning pendysplace, Thank you for your review of our property. I sincerely apologize for the inconveniences that your encountered during your travels through our area. I do use all guest reviews for recognition as well as continued staff training and will be sure to bring these issues to our Front Desk staff's attention. If you find yourself in our...

Reviewed 2 weeks ago

I usually don't stay at Holiday Inn's but they were one of the only hotels in the area to have a room. Basic room, nothing special, bathroom was just OK, carpet needed to be cleaned. I guess average at best, but ok for a one night stay passing through the area.

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Helpful?
Thank Jamie L
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank You for taking a moment to write a review for our property. I was wondering if there was any way you could take a moment to let me know how we could have made this a better stay for you. As I would like to make our hotel one that can be looked upon as a great place to...

Amherst, Ohio
Reviewed 3 weeks ago

We didn't have any issues with this hotel; we know what to expect with Holiday Inn Express and it suits our needs. We were headed to Orlando and didn't want to arrive late at night so had decided to stop here . It was great, even though it is close to airport we didn't have any noise and there are...

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Helpful?
Thank vicssr
Lori M, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write a review! We appreciate and value your feedback. It pleases the whole staff when nice comments are made. We look forward to your next visit! Safe travels!! Sincerely, Lori

Pisgah Forest, North Carolina
Reviewed March 23, 2017

This is an old worn out hotel that had a face lift. Worst HI Express I've ever stayed at. Room was in terrible condition, refrigerator did not work, king bed with a night stand on 1 side only, bed was not comfortable. Would never stay there again.

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Helpful?
1Thank JoycePFNC
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

I sincerely apologize that your stay was less than pleasant with us. We like to go above and beyond to ensure guest satisfaction. Our beds are only a few months old and the hotel was remodeled only two and half years ago! We adhere to high standards and would have been more than happy to bring another refrigerator to your...

Reviewed January 22, 2017 via mobile

Had a change of plans for our initial stop in South Carolina. Decided to drive as far as we could and called Holiday Inn Express to see if they could accommodate us so late (11:30p). We showed up after 13hrs on the road, they had a beautiful room for us at a good rate - military disc. Beds were big...

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Helpful?
1Thank Niki L
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write a review! Our staff works extremely hard and we appreciate the feedback. We hope you will still stay with us next time you are in the Jacksonville area.

Montreal, Canada
Reviewed January 15, 2017

Price point was good, reservation and check in was solid, left too early to eat breakfast, room was clean and well maintained, internet was good, really close to restaurants, gas stations and the airport, yay!

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Helpful?
Thank Elliott S
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lori M.

Reviewed January 14, 2017 via mobile

A deal is no deal if the sleep is horrible and the service is lacking. This hotel has super comfy beds (score!), and the staff really makes a difference. Silvia on the free shuttle route and the front desk staff made a very long travel day come to a pleasant end. Frances runs the breakfast area with kindness, quick service,...

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Helpful?
Thank Michelle G
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lori M.

Bath, New York
Reviewed January 7, 2017

Frances, who takes care of the breakfast area was great. She welcomed everyone as tthey entered and asked if she could help in any way. She was constantly cleaning and helping people as they came in. As my husband was sick, we stayed 3 nights here. The staff and France's in particular helped me to get food that would help...

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Helpful?
Thank hermanatherton
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to writing a 5 star review! Our staff works extremely hard and receiving reviews such as this, makes it all worthwhile! I hope you and your husband feel better soon! We are happy we could make it a little more tolerable! We look forward to your next visit with us! It is our pleasure...

Reviewed January 4, 2017 via mobile

Very nice hotel with an awesome staff. We have stayed here multiple times for work and it's always been great. Frances does a great job in the breakfast area! She is professional, helpful and keeps the area very nice.

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Helpful?
Thank Misty C
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write a 5 star review!! Our staff works extremely hard and receiving reviews such as yours, makes it all worthwhile! We appreciate the feedback! We look forward to your next visit! Sincerely, Lori M. FOM/Sales Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Jacksonville Airport

Address: 1200 Airport Rd, Jacksonville, FL 32218-6889 (Formerly Wingate by Wyndham Jacksonville Airport)
Location: United States > Florida > Jacksonville
Price Range: $122 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jacksonville Airport 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Wingate By Wyndham Jacksonville Airport Hotel Jacksonville
Wingate Jacksonville Airport
Wyndham Jacksonville
Jacksonville Wyndham
Hotel Style:
#19 Romantic Hotel in Jacksonville
#30 Business Hotel in Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express & Suites Jacksonville Airport staff and other travelers.
3 questions
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8 months ago
New Haven, Indiana
Savannah, Georgia
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“triple make sure they do not overbook you! even with rewards points!”
pendysplace, 1 week ago | Read review
“Stay at a different hotel.”
JoycePFNC, Mar 23, 2017 | Read review
“This is very convenient to I 95, I 295 and the airport. Despite the proximity of the airport it was very quiet!”
hermanatherton, Jan 7, 2017 | Read review
“Rooms facing parking lot face west, so sun will not be blaring in in the morning”
matthewhR9287TJ, Dec 8, 2016 | Read review
“bring your bathing suit, it has a beautiful hot tub and pool.”
, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question