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Hilton Garden Inn Jacksonville Airport

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Hilton Garden Inn Jacksonville Airport
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455 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Jacksonville Airport
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Showing 454: English reviews
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed June 1, 2016 via mobile

Just your typical Hilton Garden inn, very convenient to the airport and I-95. I do stay at this hotel monthly and never had an issue. Great breakfast and the servers are very nice. They do keep this hotel very clean and always painting. A great choice and you will enjoy your stay.

Helpful?
Thank Joey R
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! Survey’s like these help provide feedback on areas we need to improve and maintain... More 

Orlando, Florida
1 review
3 of 5 stars Reviewed May 31, 2016

Overall, the hotel was very good due to it's location (lots of restaurants, shopping and entertainment nearby), rooms, and sleep quality (our room was right near the pool but it was quiet). However, the complimentary WiFi was a JOKE! We got no service or extremely slow service. It would literally take overnight for a text to send, if it ever... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank CharlieYoung100
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to apologize about the experience you had at our property. We... More 

Jacksonville, Florida
1 review
1 of 5 stars Reviewed May 30, 2016

Hotel was clean and nice ..staff was helpful ..breakfast was good..I appreciated the extra care for me and my family while we attended my niece graduation in Jacksonville Fl on our way to Atlanta..................................

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank soniaab2016
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

alabama
Level Contributor
11 reviews
3 hotel reviews
3 of 5 stars Reviewed May 26, 2016

The hotel is in a good location - near shopping and restaurants which is good because the food (at breakfast) was not terrific and there were not other meals served during the week end I was there. The front desk staff was helpful but house keeping less so. Our room was not cleaned at all the first day we were... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dashiell3
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to apologize about the experience you had at our property. I... More 

Jacksonville, Florida
2 reviews
3 of 5 stars Reviewed May 25, 2016

I will not stay here again nor would I recommend it to anyone else. The room was very outdated and not aesthetically pleasing at all. The air vent in the bathroom was broken and dusty, the shower was super small almost claustrophobic and the door separating the bathroom and bedroom was very hard to open and close. To top it... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank KLewisRolle
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to apologize about the experience you had at our property. I... More 

UM
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 25, 2016

My wife and I had traveled to Jacksonville to take care of some family business and wanted to stay at a hotel that was conveniently located to the airport and shopping/restaurants. Hilton Garden Inn was PERFECT. We trust the Hilton brand and this stay was top notch. We enjoyed wine on the patio in the evening, terrific breakfast buffet in... More 

Helpful?
Thank J F
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

Wichita, Kansas
2 reviews
5 of 5 stars Reviewed May 24, 2016

Nice hotel. The staff was very friendly and helpful with everything. The room was clean and a very functional. Breakfast was good and the lobby area was nice. The level of customer service was high and overall it was a good stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joshua B
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed May 21, 2016

Friendly and accommodating staff, clean inside and out. The breakfast offers a variety of good food selections to include made to order. My compliments to the Dinner Chef. Her cooking is outstanding, has great taste and flavor. A must dine in try. Kudos to the cleaning staff for a job well done. Keep it up the good. I would definitely... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rodger A
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

Green Bay, United States
1 review
5 of 5 stars Reviewed May 20, 2016

I received an upgrade to a suite and complimentary breakfast. The room was spacious and even had a whirlpool tub. The TV had many channels to choose from. The bed was comfortable. The room was very quiet and relaxing.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Johnpeter T
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2016

Great stop. This location couldn't be better. There is a great shopping center just 2 blocks away. Several restaurants and stores are all right there. I can always count on the Hilton Garden Inn and this location is no exception. The staff was pleasant and gracious. The room was clean and smelled fresh. Definitely going to stop there again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 398deborahd
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jacksonville Airport

Address: 13503 Ranch Rd, Jacksonville, FL 32218-2455
Location: United States > Florida > Jacksonville
Price Range: $97 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Jacksonville Airport 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hotel Style:
#36 Business Hotel in Jacksonville
#38 Family Hotel in Jacksonville
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