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Holiday Inn Express Jacksonville East

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Holiday Inn Express Jacksonville East
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160 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Jacksonville East
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Showing 158: English reviews
Israel
Reviewed August 24, 2016

Holiday inn standard hotel . the rooms are big and clean ,the breakfast is standard . pool outside the hotel. big parking area. a lot of the restaurants 5 min drive . staff is friendly . fast check in process

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Helpful?
Thank Evgeniys82
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Thank you so much for taking the time out of your busy schedule to review your stay with us and we look forward to see you on your next visit to Jacksonville FL.

Central Florida, Florida
Reviewed August 16, 2016 via mobile

Last minute business stop and I was exhausted! Fortunately for me, Kenneth white was manning the front desk. He exhibited a high level of customer service and even kept a smile while dealing with a weary and grumpy me. His hospitality turned my day around. This hotel is so quiet and peaceful. It has a very nice sitting area and...

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Helpful?
Thank Lisa R
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Thank you for your kind words regarding your stay with us . My staff and I here at Holiday Inn Express Jax East strive to make every guest stay a home away from home and we are so glad we were able to do that for you doing your visit to Jacksonville and we look forward to seeing you again...

Grand Blanc, Michigan
Reviewed July 26, 2016

We stayed on a Sunday and were upgraded to a jacuzzi suite. The internet was good, the water hot and the bed was comfortable. The rooms were very quiet as well. The shower head is a bit high, but an adjustment of the water spray helped solve the issue. There were a few stains on the carpet (looked like nail...

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Helpful?
Thank travelingbens
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Thank you for taking the time out of your busy schedule to review your stay and we look forward to seeing you on your next visit to Jacksonville.

Reviewed July 25, 2016 via mobile

Service was great the young lady at the front desk was very friendly and helpful! All the staff we encountered were very pleasant. Room was clean, outside of hotel was even kept up. Breakfast was OK waffle maker was down for the weekend that wasn't the greatest news but we still enjoyed it! Overall great experience.

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Helpful?
Thank Tesha W
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Thank you for your kind words regarding your stay with us . My staff and I here at Holiday Inn Express Jax East strive to make every guest stay a home away from home and we are so glad we were able to do that for you doing your visit here with us and we look forward to seeing you...

Miami, Florida
Reviewed July 11, 2016 via mobile

Great spacious room with 2 double beds and sofa. Great outdoor pool. Nice breakfast area with nice sitting area. Overall good value. We requested room on the lobby level to be near the pool and it was 100% quiet and it did not face the parking lot.

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Helpful?
Thank krashivaya
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear Krashivaya Thank you for your review of your stay here with us at the Holiday Inn Express Jacksonville East and we thank you for your kind words, and I will relay those kind words to my staff and we look forward to seeing you on your next visit to Jacksonville Fl.

Atlanta
Reviewed July 10, 2016

We booked this property through Hotwire (not knowing what we'd end up with), and we were more than pleasantly surprised. The hotel is immaculate. One of the housekeepers was vacuuming a rug as I left one day, and I commented on how clean the property was. She said, "We clean it because company's coming, just like we'd clean our house....

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Helpful?
Thank Tracy R
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear Tracy R Thank you ever so much for your kind words regarding your stay . Our goal here at Holiday Inn Express Jacksonville East is to make every guest stay feel like a home away from home and I am so glad to hear that we reached that goal doing your stay and we are looking forward to seeing...

Reviewed June 26, 2016

From when I first entered to every time I exited, everyone on staff was very friendly. The room looked and smelled clean, displaying a caring housekeeping staff as well as good ventilation. The 24h fitness room looked a little small, but definitely had anything you'd need for a little workout away from home. The pool was kept clean, no grime...

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Helpful?
Thank bubblypuppet
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear bubblypuppet First let me say great username. "bubblypuppet" next I would like to say thank you for taking the time out of what I know must be a busy schedule to review your stay with here with us and I will be sure to pass your kind words to my staff.

Augusta, Georgia, United States
Reviewed June 16, 2016

My church youth group stayed at the Holiday Inn Express Jacksonville East last week for our annual youth trip. We really enjoyed our stay. The breakfast was very tasty each morning and the staff were wonderful. Kinney checked us in and ensured that we had what we needed each day. He is a lovely person with a big heart and...

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Helpful?
Thank Davina S
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Thank you Davina S for your kind words regarding your stay with us. I will relay you kinds word to my staff. We look forward to seeing you on your next visit to Jacksonville Florida.

Reviewed June 9, 2016 via mobile

Ken on the desk was very helpful. The room is very clean and NO surprises. This is a quiet room with easy excess to Atlantic Avenue. Breakfast is always fresh and ready on time. No problems here. Several restaurants are nearby. We are just a few miles from the beach. I recommend this motel and may see you here next...

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Helpful?
Thank wgttt
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear wgttt Thank you so much for your kind word regarding your stay here at the Holiday Inn Express Jacksonville East and I will relay you kind words to my staff.

Reviewed May 31, 2016 via mobile

We have decided to move to Florida for warmer winters. So we decided we would go this past weekend (Memorial Day weekend). NOT smart. We drove for hours looking for some place to stay. Would have loved to stayed at the beach, but by the time we found this place we would have been happy with anything. Beautiful facility. The...

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Helpful?
Thank Donna V
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear Donna V I know when it come to choosing a hotel for you and your family you many hotels to choose and we here at the holiday inn express would to thank you for choosing us and we look forward to seeing you on your next visit to Jacksonville Florida

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express - Jacksonville East, just off Interstate 295 and Atlantic Boulevard. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms or host a meeting in our 564 square foot meeting space. Each guest room includes our Holiday Inn Express plush bedding, a seating area, work space, microwave, refrigerator, and coffee maker. Certain rooms have Jacuzzi tubs and sleeper sofas. Guests may also enjoy complimentary WIFI throughout the hotel, access to our multi-computer on site business center and our signature Express Start hot breakfast. We also boast an outdoor pool, a 24 hour fitness center, as well as an agreement with LA Fitness where our Guests receive complimentary access to all its state of the art equipment. The Holiday Inn Express is just miles away from Jacksonville Beach, the St. Johns Town Center, Everbank Field and downtown Jacksonville. With continuous outdoor festivals, live music concerts, sporting events, theater productions and scenic views, Jacksonville is not only the largest city in the United States, it is always exciting! Jacksonville Beach offers beautiful views of our coastal city, movies under the moon light in the summers, and a wealth of night life and dinning. The St. Johns Town Center gives travelers the best shopping and restaurant options Jacksonville has to offer. Everbank Field is home to the Jacksonville Jaguars and is just a quick and easy 7 mile drive from the hotel, so drop in and catch a game! Getting into downtown Jacksonville is also very accessible to our location. You can have dinner on the beautiful St. Johns River at the Landing, enjoy the Museum of Contemporary Art (MOCA) or stop by the Museum of Science and History (MOSH). Visit the historic districts of Riverside, San Marco and Avondale, rebuilt after the Great Fire of 1902. This eclectic area offers travelers the opportunity to see Jacksonville's local artists at work during the Riverside Arts Market every weekend. You can also enjoy the many local restaurants in the area to experience the unique atmosphere and flavors found here in Jacksonville, this Bold New City of the South! Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! ... more   less 

Additional Information about Holiday Inn Express Jacksonville East

Address: 53 Jefferson Rd, Hwy 9A & Atlantic Blvd, Jacksonville, FL 32225-6743 (Formerly St. Johns Suites)
Location: United States > Florida > Jacksonville
Price Range: $104 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Jacksonville East 2.5*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#19 Family Hotel in Jacksonville
#47 Business Hotel in Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Jacksonville East staff and other travelers.
4 questions
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Easley, South Carolina
3 months ago
Louisville
4 months ago
Washington DC, District of Columbia
over a year ago

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Questions? Get answers from Holiday Inn Express Jacksonville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms have a sofa bed”
 of 5 bubbles paulie1957, Nov 1, 2016 | Read review
“front rooms have a better, predictable view”
 of 5 bubbles bubblypuppet, Jun 26, 2016 | Read review
“Check to see if your bathroom is due for repair if you are assigned a room on the 4th floor.”
 of 5 bubbles DavinaS788, Jun 16, 2016 | Read review
“Book early : 2 queen beds(usually has a sofa too)”
 of 5 bubbles paulie1957, May 17, 2016 | Read review
“all rooms have a good view we stayed on the second floor”
 of 5 bubbles R7929DYjohnr, Apr 9, 2016 | Read review
5 of 5
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