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Holiday Inn Express Jacksonville East

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53 Jefferson Road, Hwy 9A & Atlantic Blvd, Jacksonville, FL 32225 (Formerly St. Johns Suites)
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146 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Miami, Florida
Level Contributor
116 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great spacious room with 2 double beds and sofa. Great outdoor pool. Nice breakfast area with nice sitting area. Overall good value. We requested room on the lobby level to be near the pool and it was 100% quiet and it did not face the parking lot.

Helpful?
Thank krashivaya
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear Krashivaya Thank you for your review of your stay here with us at the Holiday Inn Express Jacksonville East and we thank you for your kind words, and I will relay those kind words to my staff and we look forward to seeing you on your next visit to Jacksonville Fl. More 

Atlanta
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this property through Hotwire (not knowing what we'd end up with), and we were more than pleasantly surprised. The hotel is immaculate. One of the housekeepers was vacuuming a rug as I left one day, and I commented on how clean the property was. She said, "We clean it because company's coming, just like we'd clean our house.... More 

Helpful?
Thank Tracy R
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear Tracy R Thank you ever so much for your kind words regarding your stay . Our goal here at Holiday Inn Express Jacksonville East is to make every guest stay feel like a home away from home and I am so glad to hear that we reached that goal doing your stay and we are looking forward to seeing... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

From when I first entered to every time I exited, everyone on staff was very friendly. The room looked and smelled clean, displaying a caring housekeeping staff as well as good ventilation. The 24h fitness room looked a little small, but definitely had anything you'd need for a little workout away from home. The pool was kept clean, no grime... More 

Helpful?
Thank bubblypuppet
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear bubblypuppet First let me say great username. "bubblypuppet" next I would like to say thank you for taking the time out of what I know must be a busy schedule to review your stay with here with us and I will be sure to pass your kind words to my staff. More 

Augusta, Georgia, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 16, 2016

My church youth group stayed at the Holiday Inn Express Jacksonville East last week for our annual youth trip. We really enjoyed our stay. The breakfast was very tasty each morning and the staff were wonderful. Kinney checked us in and ensured that we had what we needed each day. He is a lovely person with a big heart and... More 

Helpful?
Thank Davina S
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Thank you Davina S for your kind words regarding your stay with us. I will relay you kinds word to my staff. We look forward to seeing you on your next visit to Jacksonville Florida. More 

1 review
4 of 5 stars Reviewed June 9, 2016 via mobile

Ken on the desk was very helpful. The room is very clean and NO surprises. This is a quiet room with easy excess to Atlantic Avenue. Breakfast is always fresh and ready on time. No problems here. Several restaurants are nearby. We are just a few miles from the beach. I recommend this motel and may see you here next... More 

Helpful?
Thank wgttt
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear wgttt Thank you so much for your kind word regarding your stay here at the Holiday Inn Express Jacksonville East and I will relay you kind words to my staff. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2016 via mobile

We have decided to move to Florida for warmer winters. So we decided we would go this past weekend (Memorial Day weekend). NOT smart. We drove for hours looking for some place to stay. Would have loved to stayed at the beach, but by the time we found this place we would have been happy with anything. Beautiful facility. The... More 

Helpful?
Thank Donna V
Stephanie H, General Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear Donna V I know when it come to choosing a hotel for you and your family you many hotels to choose and we here at the holiday inn express would to thank you for choosing us and we look forward to seeing you on your next visit to Jacksonville Florida More 

Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 31, 2016 via mobile

My family was visiting a friend in Atlantic Beach and all the Atlantic/Neptune Beach hotels were either way too expensive or really grunge. So we booked this hotel, a short 14 minute drive from Atlantic Beach. We were extremely pleased with the entire hotel! The staff were WONDERFUL and should be acknowledged for their service. Check-in was a breeze at... More 

Helpful?
Thank Hb148
Jasmine F, Front Office Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear Hb148 Thank you so much for your kind words regarding your stay with us. Here at the Holiday Inn Express Jacksonville East our main goal is to make every guest stay a home away from home and we very excited to hear you enjoyed your stay with us, and we look forward to seeing you on your next visit... More 

Farragut, Tennessee
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 29, 2016 via mobile

We stayed here because is was easy access to UNF. It's not the easiest hotel to find or access because of its location off of a small mostly residential street behind a car dealer. It was conveniently located to the beach, downtown, and UNF. There isn't much within walking distance. However, the hotel was clean, the breakfast was plentiful, and... More 

Helpful?
Thank Kelly D
Jasmine F, Front Office Manager at Holiday Inn Express Jacksonville East, responded to this review

Dear Kelly D Thank you for choosing Holiday Inn Express Jacksonville East for your accommodation while visiting Jacksonville and we are happy to hear you enjoyed your stay with us and we look forward to seeing you again on your next visit to Jacksonville FL More 

Philadelphia, Pennsylvania
Level Contributor
161 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed May 28, 2016 via mobile

We had a suite with a jacuzzi (which we did not use). Showerhead is very high (see photo). Bed comfortable. Not noisy area. Located behind a car dealership (off state route 10). Breakfast typical holiday inn express. Heard a dripping sound in the bathroom. Reasonable price but not located near Jacksonville restaurants.

Helpful?
Thank ebfk
Nassau, New Providence Island
1 review
4 of 5 stars Reviewed May 17, 2016

The rooms were clean and well stocked with linens etc. The inclusive breakfast was a plus. The only negative feedback I have is their coffee/ juices were weak and therefore tasteless. I always informed management of any problems .

Helpful?
Thank paulie1957
Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express - Jacksonville East, just off Interstate 295 and Atlantic Boulevard. Whether visiting us for business or pleasure, we are the hotel for you! Centrally located between downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Our guests can come and enjoy a home away from home in our spacious rooms or host a meeting in our 564 square foot meeting space. Each guest room includes our Holiday Inn Express plush bedding, a seating area, work space, microwave, refrigerator, and coffee maker. Certain rooms have Jacuzzi tubs and sleeper sofas. Guests may also enjoy complimentary WIFI throughout the hotel, access to our multi-computer on site business center and our signature Express Start hot breakfast. We also boast an outdoor pool, a 24 hour fitness center, as well as an agreement with LA Fitness where our Guests receive complimentary access to all its state of the art equipment. The Holiday Inn Express is just miles away from Jacksonville Beach, the St. Johns Town Center, Everbank Field and downtown Jacksonville. With continuous outdoor festivals, live music concerts, sporting events, theater productions and scenic views, Jacksonville is not only the largest city in the United States, it is always exciting! Jacksonville Beach offers beautiful views of our coastal city, movies under the moon light in the summers, and a wealth of night life and dinning. The St. Johns Town Center gives travelers the best shopping and restaurant options Jacksonville has to offer. Everbank Field is home to the Jacksonville Jaguars and is just a quick and easy 7 mile drive from the hotel, so drop in and catch a game! Getting into downtown Jacksonville is also very accessible to our location. You can have dinner on the beautiful St. Johns River at the Landing, enjoy the Museum of Contemporary Art (MOCA) or stop by the Museum of Science and History (MOSH). Visit the historic districts of Riverside, San Marco and Avondale, rebuilt after the Great Fire of 1902. This eclectic area offers travelers the opportunity to see Jacksonville's local artists at work during the Riverside Arts Market every weekend. You can also enjoy the many local restaurants in the area to experience the unique atmosphere and flavors found here in Jacksonville, this Bold New City of the South! Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! ... more   less 

Additional Information about Holiday Inn Express Jacksonville East

Address: 53 Jefferson Road, Hwy 9A & Atlantic Blvd, Jacksonville, FL 32225 (Formerly St. Johns Suites)
Location: United States > Florida > Jacksonville
Price Range: $109 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Jacksonville East 2.5*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#19 Family Hotel in Jacksonville
#48 Business Hotel in Jacksonville
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