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Fairfield Inn & Suites Jacksonville West/Chaffee Point

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Fairfield Inn & Suites Jacksonville West\/Chaffee Point
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196 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Fort Lauderdale
Reviewed 1 week ago

Excellent Second time there.Bed first time on points was much better.Second stay.Love it.Had suite on first point stay.This was ok.will be back.Breakfast ok.Typical for hotel food. Quiet stay,no drama,close to interstate.

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Helpful?
Thank blakes8542
Pickwick Dam, Tennessee
Reviewed 1 week ago

We stopped here overnight before going on a cruise. The location was good, but that was about all that was worth staying here. The front desk personnel acted as if we were bothering them by checking in. The room appeared clean, but it was old, badly in need of an up date and did not smell fresh. This is the...

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Helpful?
Thank charlescN9812DB
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear charlescN9812DB, Thank you for taking the time post a review about your recent stay with us. I am very sorry that you didn't enjoy your stay and that the front desk personnel acted as if you were bothering them. If you wouldn't mind sharing a description and some specific details regarding your check in experience I would greatly appreciated...

Bellevue, Nebraska
Reviewed 2 weeks ago

We got a good deal on this hotel, so I'm not too upset about the experience. We probably won't be staying here again though. Our room smelled a little like dirty socks when we first walked in, so it wasn't a great first impression. Overall the hotel seemed clean. The breakfast was terrible though, I couldn't finish what I got...

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Helpful?
Thank smitchell522
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for taking the time to respond to our survey. We want you to know that we appreciate your time and answers and that we use your input to monitor our hotel, its' equipment and our service levels. I apologize for failing to provide you with the kind of experience that would have left you feeling like...

Maryland
Reviewed 3 weeks ago

We stopped here overnight after quite a bit of driving. Very friendly and helpful staff. The hotel was clean and well maintained. The room and bathroom were clean and looked good. Slept well. Good breakfast in the morning! Variety of items and they were frequently checked and refreshed.

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Helpful?
Thank Rsinc25MD
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear Rsinc25MD, Thank you for taking the time to post review about your stay at Fairfield Inn and Suites. We really appreciate your kind words and happy that you enjoyed your stay with us. We hope to see you back in the future. Thank you,

Anniston, United States
Reviewed 4 weeks ago via mobile

I checked in while it was dark and raining, so I didn't see the outside surroundings real good. The room is quaint but clean. No thrills but not expecting it. Would definitely stay here again for the price value!

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Helpful?
Thank Timothy J
FFISJAXCP, Regional Director of Operations at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Jacksonville West/Chaffee Point through the Guest Satisfaction Survey. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Tampa, Florida
Reviewed January 4, 2017

I was en route from Asheville, NC back to Tampa, Fl. It was the same time the hurricane hit the East Coast and also NC had interior flooding so the traffic was terrible. I was very tired. I had tried to stop at a few other hotels and everyone was booked; most with first responders and home owners trying to...

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Helpful?
Thank Marcella727
FFISJAXCP, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Jacksonville West/Chaffee Point through the Guest Satisfaction Survey. As a VALUED CUSTOMER/Marriott Rewards MEMBER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback...

Reviewed January 1, 2017

Nice Marriott property just off I-10 headed towards Jacksonville. Nice and quiet and close enough to get to Everbank Field pretty quickly. Typical Fairfield Inn--nice room and good breakfast. The hotel was pretty full for the bowl game and for New Year's Eve so they were a little stressed beyond a normal business travelers load.

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Helpful?
Thank Andrew B
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to post a review on your recent stay with the Fairfield Inn and Suites. We are pleased to hear that you always enjoy your stay with the us. We strive to make our return guest feel at home by providing pleasant staff and a clean and fresh pool. We are also happy that you...

Wichita Falls, Texas
Reviewed December 20, 2016 via mobile

Awesome hotel, very clean and comfortable, breakfast was wonderful, breakfast attendant was so friendly and greeted us with a warm smile that started our day out great, shuttle driver was awesome and so helpful

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1Thank terry0012015
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to post a review on your recent stay with the Fairfield Inn and Suites. We are pleased to hear that you always enjoy your stay with the us. We strive to make our return guest feel at home by providing pleasant staff and a clean and fresh pool. We are also happy that you...

Reviewed December 5, 2016 via mobile

Went for a business trip and found this on a last minute trip and I'm glad I did !! The service there was great and helpful with everything I needed !!! Glad I stayed here !!! If ever need a place to stay this would be a great place to stay in !!

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Helpful?
Thank felixguijosa 0
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to post a review on your recent stay with the Fairfield Inn and Suites. We are pleased to hear that you always enjoy your stay with the us. We strive to make our return guest feel at home by providing pleasant staff and a clean and fresh pool. We are also happy that you...

Reviewed November 19, 2016 via mobile

This hotel is great! It's clean, contemporary, & comfortable! The beds are great, the water pressure/temp is great, and the staff is friendly. We're only staying for the weekend, but, I wouldn't mind staying longer if we had to. Also, we "paid" using Marriott reward points, so the price was right! Haha! ;) Thanks for a great stay!

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Helpful?
Thank Kathy R
Chervon S, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you for taking the time to post a review on your recent stay with the Fairfield Inn and Suites. We are pleased to hear that you always enjoy your stay with the us. We strive to make our return guest feel at home by providing pleasant staff and a clean and fresh pool. We are also happy that you...

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Near Fairfield Inn & Suites Jacksonville West/Chaffee Point

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy confident travel at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. Our hotel welcomes you to Florida with award-winning service and thoughtful amenities, all for a great price. Settle in to your spacious room or suite, and enjoy perks like an in-room microwave and mini refrigerator, as well as a flat-screen TV and a comfortable work space. High-speed wireless Internet is complimentary in your room and throughout the hotel, and a tasty free breakfast ensures that your day starts off right. Be sure to fit in a lap or two in our indoor pool, too. Visiting Florida on business? We offer 1,000 square feet of meeting space. And with our convenient hotel location, along the I-10 in West Jacksonville, FL, we make it easy for you to access local attractions like the Jacksonville Zoo. At the Fairfield Inn & Suites Jacksonville West/Chaffee Point, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.(R) ... more   less 

Additional Information about Fairfield Inn & Suites Jacksonville West/Chaffee Point

Address: 561 Chaffee Point Blvd, Jacksonville, FL 32221
Location: United States > Florida > Jacksonville
Price Range: $123 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville West/Chaffee Point 2.5*
Number of rooms: 89
Reservation Options:
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Hotel Style:
#9 Business Hotel in Jacksonville
#10 Family Hotel in Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Jacksonville West/Chaffee Point staff and other travelers.
3 questions
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Questions? Get answers from Fairfield Inn & Suites Jacksonville West/Chaffee Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All lovely”
 of 5 bubbles Marcella727, Jan 4, 2017 | Read review
“I appreciate the handicap assessabilities.”
 of 5 bubbles connieg339, Nov 1, 2016 | Read review
“I would say all rooms would be equally quiet. I prefer the top floor so there is no noise above me, but that's just me.”
 of 5 bubbles 614MarciaB, Jul 10, 2016 | Read review
“Higher Floors are the best rooms in my opinion”
 of 5 bubbles MrsMyles1982, May 31, 2016 | Read review
“Even number rooms on the back side to avoid parking lot lights.”
 of 5 bubbles Bren5472, May 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question