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Sleep Inn & Suites - Jacksonville

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Sleep Inn & Suites - Jacksonville
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249 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Gainesville, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had four people in our party and had booked a reservation for one room with double queen beds. Choice had messed up our reservation and given us a room with one king bed. The hostess, Angie Scott, was very friendly and patient as she willingly helped us contact Choice to arrange a reservation in a neighboring hotel. With her... More 

Helpful?
Thank tigerhuskies
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Lynchburg, Virginia
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

The room was nice and clean. But before I arrived I called to let them know we would be arriving late, I talked to Angie she was very pleasant. On our way home I called to reserve another room talked to Angie again I recognized her voice from before she is so pleasant and that is a plus you don't... More 

Helpful?
Thank ithomis60
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Dear Anthony, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Houston
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean hotel. Angie, the night manager, was extremely helpful and upgraded our room gratis when we realized we had booked one bed instead of two. Nice walk in shower that required no shower curtain! Spacious room. Reasonable price. A good choice.

Helpful?
Thank Michael W
1 review
5 of 5 stars Reviewed 2 weeks ago

Only stayed on night, but made me want to stay more. Warm delightful greetings from an amazing hostess, Angie. The rooms were nice, clean, and spacious and the pool feels lovely. Lots of restaurants in walking distance, and was overall a lovely stay. I will definitely be back!

Helpful?
Thank kayla G
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Wow what great service we received here at the Sleep Inn in Jacksonville Florida, from the moment we stepped in the door the reception is a lady by the name of Angela was very warm, engaging and very helpful. I will definitely will come to a Sleep Inn again.The room was comfortable also thank you again for such a great... More 

Helpful?
Thank TangelaSweeting
BestChoiceHotel, Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel and a great hostess who greeted us warmly as soon as we stepped in the door. Her name was Angela. the rooms were clean. So was the bathroom. There's a pool. The breakfast is good. The rooms were comfortable. there was a tv.

Helpful?
Thank A TripAdvisor Member
BestChoiceHotel, Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Asheville, North Carolina
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Not bad, but not as clean as expected... sort of a rough area of town. Has that smell of cheap cleaning supplies. The people who worked there were very nice though and the breakfast was a nice plus. I would probably not stay there again. Too many other hotels in same price range that are probably kept up better.

Helpful?
Thank stephencfarlow
BestChoiceHotel, Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and i stayed at this hotel for a couple of days and we were pleased with the treatment we received. Our room was very clean and it was very spacious. At first we were hesitant to book the room because some of the previous reviews were not that great but I'm glad we followed our instinct and decided... More 

Helpful?
Thank mrscamp77
BestChoiceHotel, Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2016 via mobile

Great staff, hotel room was very clean, would definitely be staying here again. Everyone was helpful and very kind. I actually got up early and tried the continental breakfast and it was real good, the food was hot and the waitress was very funny and welcoming. Customer service is amazing. Thank you!

Helpful?
Thank Anthony T
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for your positive feedback. We value your feedback as it helps us continue to provide exceptional service. We look forward to seeing you on your next trip. More 

Roselle, New Jersey
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 23, 2016

We overbooked and called in advance to cancel 1 nite got one answer and when we checked in we got another answer. Room about the same bathroom not the same as Smithfield, NC just okay. Will have to ask for extra towels being we're going to be here two days.

Helpful?
Thank SilverSurfer5282
BestChoiceHotel, Asst GM at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for your feedback, we value your opinion. Allow me to apologize on behalf of my entire staff for not meeting your expectations. We would love to provide you with superior service on your next trip. Kind Regards, Mary Sayre Asst GM Sleep Inn & Suites 904.378.9779 More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complimentary hot breakfast, outdoor pool, complimentary wireless and hard-wire internet access, complimentary business center and a guest laundry. I-10, Exit 357 allows for easy access to the airport and Jacksonville Cruise Port. We are within walking distance to many restaurants and shopping. ... more   less 

Additional Information about Sleep Inn & Suites - Jacksonville

Address: 6535 Ramona Blvd, Jacksonville, FL 32205-4623
Location: United States > Florida > Jacksonville
Price Range: $80 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites - Jacksonville 2*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#8 Business Hotel in Jacksonville
#12 Best Value Hotel in Jacksonville
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