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Hyatt Place Jacksonville St Johns Town Center

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4742 Town Center Pkwy, Jacksonville, FL 32246-8592
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$204
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Traveler (64)
Room & Suite (49)
Pool & Beach (6)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 144 hotels in Jacksonville
Location
Cleanliness
Service
Value
Travelers' Choice
Hyatt Place Jacksonville South is ideally located on in walking distance to over 100 restaurants,shops and entertainment at St. Johns Town Center. Find comfort and style at this Hyatt hotel in Jacksonville located close to everything in Jacksonville including 1.5 mi to UNF, 2 mi to Deerwood Corporate Park, 8 mi to Jacksonville Beach and 10 mi to Downtown. Enjoy Free WiFi and a gorgeous outdoor pool.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid public parking on-site
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Interconnected rooms available
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
Languages Spoken
English
385Reviews2Q+A12Room tips
Traveler rating
  • 293
  • 51
  • 22
  • 11
  • 8
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Popular mentions
cafd1967 wrote a review Jun 12
Pawleys Island, South Carolina1 contribution
Always happy with our stay here. Rooms are comfortable and staff is fantastic. Location is convenient to many restaurants and shops. We have stayed here numerous times and it never disappoints. Quality and a reasonable price. Not super luxury, but super comfort.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from General Manager, Owner at Hyatt Place Jacksonville St Johns Town Center
Responded 1 week ago
Dear cafd1967, We are thrilled to hear that we have earned your business with consistent service and comfort. Thank you for being a regular guest and for taking the time to recommend our Hyatt Place to other travelers. We look forward to your next visit. Best, David Nilemo General Manager
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tassyh23 wrote a review Jun 12
1 contribution
Wonderfully clean and they made sure guests felt comfortable with cleanliness. Family friendly and the customer service was great. We even extended our stay because we had such a great experience. Highly recommended!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from General Manager, Owner at Hyatt Place Jacksonville St Johns Town Center
Responded 1 week ago
Dear tassyh23, What a tremendous review! I am glad to see that we exceeded your expectations in regard to cleanliness and that you had a great time. Thank you for your recommendation and please find a reason to visit us again soon. Best, David Nilemo General Manager
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Shonda M wrote a review Jun 7
4 contributions9 helpful votes
I checked into this hotel on Friday, June 4th around 8pm. I had a party to attend. So, I basically dropped my bags, showered and changed clothes. I returned to the room after midnight and discovered that my room had many failures as it related to cleanliness. I pulled back the blankets on one of the beds to find that my sheets and mattress pad were dirty with clearly visible stains. There was food waste around the waste basket in the room. Also, some of the “clean” towels under the bathroom vanity were full of hair. The housekeeping at this hotel is very lacking! The only bright side to this unfortunate situation is that I called the front desk and Ben immediately came up to my room to remove and replace the dirty bedding. I would recommend checking out other hotels in the area instead of this one, as the area is awesome and centrally located with so many great restaurants and shopping.
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Date of stay: June 2021Trip type: Traveled with family
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Response from General Manager, Owner at Hyatt Place Jacksonville St Johns Town Center
Responded 2 weeks ago
Dear shondam783, I'm so sorry to hear about the disappointing experience you had and would certainly never want to leave you with a poor impression. I am sorry for the condition of your linens. Some stains can remain post laundering but we should have caught it in our quality control. I sincerely apologize that we were unable to provide you with the exceptional stay you’ve come to expect from us. Please know that your comments are being addressed with our housekeeping team for immediate improvements. We hope you'll consider staying with us again. Sincerely, David Nilemo General Manager
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shefomag wrote a review Jun 5
White Lake, North Carolina1 contribution
Terrible ,, room is not clean carpet have some tearing ,, some black stains in the pillows and they are not comfortable,,, also asked for high floor and got put in 2nd floor ,, also got charged 25 dollars early check in fees without being notified
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from General Manager, Owner at Hyatt Place Jacksonville St Johns Town Center
Responded 2 weeks ago
Dear shefomag, I'm so sorry to hear about the disappointing experience you had and would certainly never want to leave you with a poor impression. I sincerely apologize that we were unable to provide you with the exceptional stay and service you’ve come to expect from us. Please know that your comments are being addressed with our team and additional steps will be taken to ensure we're doing all we can to serve our guests. We hope you'll consider staying with us again. Sincerely, David Nilemo General Manager
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maksoodmohiuddin wrote a review Jun 2
Atlanta, Georgia1 contribution
We stayed in this hotel delightful hotel on our way to Florida Atlantic coast. We stayed for only one night and we wished we stayed longer! Hotel and Rooms are modern and clean. Staff are attentive and professional. Hotel has a lovely outdoor pool that overlooks a lake. There are plenty of dining and shopping options around hotel within walking distance.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from General Manager, Owner at Hyatt Place Jacksonville St Johns Town Center
Responded 2 weeks ago
Dear maksoodmohiuddin, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to achieve this goal. We look forward to your return! Best, David Nilemo General Manager
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PRICE RANGE
$121 - $274 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
160
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Frequently Asked Questions about Hyatt Place Jacksonville St Johns Town Center
Which popular attractions are close to Hyatt Place Jacksonville St Johns Town Center?
Nearby attractions include The Escape Game Jacksonville (0.2 miles), Artsy Abode (0.3 miles), and Pinot's Palette (0.2 miles).
What are some of the property amenities at Hyatt Place Jacksonville St Johns Town Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hyatt Place Jacksonville St Johns Town Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Jacksonville St Johns Town Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place Jacksonville St Johns Town Center?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hyatt Place Jacksonville St Johns Town Center?
Conveniently located restaurants include Cooper’s Hawk Winery & Restaurants, The Cheesecake Factory, and Kilwins Ice Cream & Chocolates Shoppe.
Are there opportunities to exercise at Hyatt Place Jacksonville St Johns Town Center?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hyatt Place Jacksonville St Johns Town Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Place Jacksonville St Johns Town Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place Jacksonville St Johns Town Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Place Jacksonville St Johns Town Center?
Many travelers enjoy visiting St Joseph's Mission Schoolhouse (9.3 miles).