We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 134 hotels in Jacksonville

Hilton Garden Inn Jacksonville Downtown/Southbank

684 reviews
Save
Traveler (22)
Room & Suite (33)
Dining (5)
Overview
  • Excellent48%
  • Very good31%
  • Average11%
  • Poor7%
  • Terrible3%
Travelers talk about
“parking garage”(37 reviews)
“cook to order”(7 reviews)
“san marco”(7 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jacksonville Downtown/Southbank
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $120.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Jacksonville hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "40899be204d74de089f654d038df6e7c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1450903,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32674667],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":120,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"40899be204d74de089f654d038df6e7c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":147,"lowestMetaPrice":120,"additionalPartner":false,"highestMetaPriceDisplay":147,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":147,"lowestMetaPrice":120,"highestMetaPriceDisplay":147,"hotelName":"Hilton Garden Inn Jacksonville Downtown/Southbank","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQwODk5YmUyMDRkNzRkZTA4OWY2NTRkMDM4ZGY2ZTdjIiwiQUlLIjoiZjYyNDMxMjFlNGU1NGNiZThjY2RhZmYzNDVhMDVhZWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/04/2018", "checkOut": "02/05/2018", "lowestPrice": "$120", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32674667":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (684)Write a Review
Filter reviews
674 results
Traveler rating
315
211
77
49
22
Traveler type
Time of year
LanguageEnglish
More languages
315
211
77
49
22
Show reviews that mention
All reviewsparking garagecook to ordersan marcoclose to downtownnice hotelgreat staysleep numberper daythe hotel staffbreakfast buffetstay there againwould recommend this hotel to anyonebusiness triprooms were very cleanfitness centerstaff was friendlycoffee maker
FilterEnglish
Updating list...
1 - 5 of 674 reviews
Reviewed 4 days ago

The staff at this hotel really made the experience more special. The beds were super comfortable. It is located right near 2 very cool, casual eating places. The only thing is the walls need some touching up.

Review collected in partnership with Hilton Garden Inn
Thank Miamimoi
Hotel's Favorite
Reviewed December 2, 2017

Very nice room, great staff. great breakfast at a reasonable rate. Pool and hot tube were great, thick towels, Linen and bed room both smelled fresh and clean. Staff very helpful and friendly. Had to leave a day earlier and had no problem.

Review collected in partnership with Hilton Garden Inn
Thank Kate O
Reviewed 6 days ago

We were in Jacksonville for my sons wedding. Our hotel stay was a pleasant experience considering all of the nervous energy surrounding a wedding. The hotel staff was phenomenal! Our food was delicious too!

Review collected in partnership with Hilton Garden Inn
Thank Gloria B
Reviewed 1 week ago

The hotel was clean, affordable, and comfortable. Staff was helpful and reliable and very friendly. Breakfast was alright, and the wifi worked great. Outdoors pool looked nice but it was rainy when I went. Overall a great place to stay in downtown Jacksonville.

Review collected in partnership with Hilton Garden Inn
Thank bassilk2018
Reviewed 1 week ago

We stayed at this place December of 2017. Every thing was A La Carte. Breakfast cost $12.95. Also there is a parking charge of $9.99 per day. It is an antiquated Hilton in my opinion. It also shares the building with another hotel which was...More

Thank Larry B
Response from GardenInnJAXMgm, Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 1 week ago

Dear Larry B, Thank you for taking the time to tell Tripadvisor travelers about your experience. I am sorry to hear that our service did not exceed your expectations during your most recent stay. We hope that you will give us another opportunity to show...More

View more reviews
PreviousNext
123456135
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Heated pool
Details
Price range
$115 - $245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Romantic Hotel in Jacksonville
#25 Business Hotel in Jacksonville
#31 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$115 - $245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Romantic Hotel in Jacksonville
#25 Business Hotel in Jacksonville
#31 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveler (22)
Room & Suite (33)
Dining (5)
Pool & Beach (4)
Hotel & Grounds (32)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Jessabean N
August 24, 2017|
AnswerShow all 6 answers
Response from Tiferoonie | Reviewed this property |
It requires a car.
0
Votes
Lucy P
November 26, 2016|
AnswerShow all 6 answers
Response from 500ow | Reviewed this property |
very limited free parking spaces. Otherwise parking in in adjacent parking garage at nominal fee, which is cheap for a downtown area.
1
Vote
Lisa S
October 11, 2016|
Answer
Response from 500ow | Reviewed this property |
not to my knowledge. however, the Homewood Suites connected to this Hilton Garden Inn does.
0
Votes
Room Tips
"There really isn't a room with any good views. Pool or parking garage"
Read review
"Be sure to get a room on the AWAY from King Ave side!"
Read review
"I would ask for rooms on courtyard or higher floor if concerned about traffic noise."
Read review
"choose an other hotel"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite