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Hilton Garden Inn Jacksonville Downtown/Southbank

1201 Kings Ave, Jacksonville, FL 32207-8686
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Traveler (43)
Room & Suite (35)
Dining (7)
Certificate of Excellence


Certificate of Excellence
The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Free internet
Paid internet
Hot tub
Outdoor pool
Heated pool
Breakfast buffet
Banquet room
Meeting rooms
Fax / photocopying
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Room service
Flatscreen TV
Good to know
Centrally Located
Languages Spoken
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals
830Reviews4Q+A55Room tips
Traveler rating
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Popular mentions
All of the staff, from the front desk, the cooks and the bartender, to the the housekeepers, were gracious and kind with beautiful smiles. I dare to say all these folks are exactly what the hospitality industry needs. Thank you for liking what you do!!
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Review collected in partnership with Hilton Garden Inn
Hotel's Favorite
This review is probably a little different. I didn't actually get to stay in the room due to a booking error on my part. I can tell you the lobby looked lovely and the lounge\ breakfast area did as well. Mr. William Peterson at the front desk greeted us warmly. We immediately felt welcomed. Soon after he told me that he couldn't find my confirmation. I showed him the email from Hotels.com, and he immediately took my phone looked it up, called someone else. He confirmed that they couldn't find me either and then figure it out what I missed... I booked it for the following week. Unfortunately they were booked solid. What Mr. Peterson did next really blew my mind. I asked him if he could suggest any nearby hotels. Without hesitation, he began to research nearby hotels and within 10 minutes had a hotel in a similar price range that had only 16 rooms left and they knew that we would be there in about 15 minutes. We're stayed at the Double Tree, another Hilton Hotel, and it was great. However, if I ever need to return to Jacksonville, my first attempt will be to stay at the Garden Inn based solely on Mr. Peterson's going over and beyond to help me out of a jam. Thank you Mr. Peterson! Customer service and just basic kindness at its best.
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The rooms were very comfortable the staff was very friendly and helpful the food and drinks were great!! We will definitely stay here again when we are in the area. The pool look very refreshing although we did not get a chance to go into it.
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Review collected in partnership with Hilton Garden Inn
Our 6th floor rooms were just fine, but not as luxurious feeling as Hilton Garden Inns we've stayed at in the past. Just a little older and a little worn. Employees - all of them - were gracious and friendly, making our stay feel welcoming and appreciated as guests. Our two-night stay was comfortable, nice and quiet, easy check-in and check out. Bathrooms are a little awkward because the shower door (whoopee no tub!!) is a little too wide swinging out into the room, so definitely only one person can be in the bathroom at a time. Lots of bathroom counter space for cosmetics; that's nice. This location has a great indoor pool on the first floor, adjacent to the lobby. And a spa was bubbling every time we walked past. The kids used the pool and loved it - and it's a wonderful atmosphere at night in the lobby & pool area. Breakfast is $13.00 per person, with a nice buffet of fresh hot items; plus a make-to-order station. There's a cappuccino maker next to the front desk, muffins and milk and drinks to grab and go. Also there's a coffee maker in the room. Plus a microwave and refrigerator. This location is good - very close to Atlantic Ave and the "famous" Fish House near St. Elmo Drive, just 6 minutes away from the hotel. Homewood Suites is attached to the Hilton Garden Inn here --- almost like it's the same building, and they share the same address 1201 Kings Avenue. Parking is $10.00 per day, but there's no resort fee, and no facilities fee. There's a covered parking garage and a little bit of street parking - anywhere you park it's $10.00. We enjoyed our stay - and missed out on the "also famous" Bearded Pig restaurant that's practically right across the street.
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Hotel bar very nice. Great pool. Room was comfortable) e. Bathroom floor could have been cleaner. Needs an ottoman with chair in room. Keurig machine nice, so can bring your own pods. Like the Neutrogena products. Nice towels. Big desk. Nothing much in walking distance. More of a business area.
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Review collected in partnership with Hilton Garden Inn
$114 - $254 (Based on Average Rates for a Standard Room)
hilton garden inn jacksonville downtown/southbank hotel jacksonville
United StatesFloridaJacksonville
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