I have been using this hotel for about two years now. I love this place. Andres and Jeff always go out of the way to make my trip comfortable and successful. It is always clean and neat. I have never had any issues there and will continue to use this hotel. Not a better place to stay in Jacksonville.…
We stayed here for a night as our family came to town to see a concert downtown. This hotel is in a great neighborhood just across the river and was safer, cleaner, and nicer than staying on the northbank anywhere. Our room was ready upon arrival and everything was just perfect.
Great location and fantastic rooms make for a wonderful experience. Only negative is the train crossing and blowing its horn in the middle of the night. Otherwise the experience was fantastic. We will certainly be back!
The housekeeping team is phenomenal! Everyone I encountered was friendly and on top of their game! The train noise can be a little noisy if your sensitive to sounds but the customer service you get here makes up for it! Will stay again!
Check in and out was fast, staff was friendly and efficient. Free breakfast was good. We never went to the evening social, so have no opinion on that. Room clean, good TVs and lots of channels. Great free WiFi.