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Homewood Suites by Hilton Jacksonville Downtown/Southbank

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Homewood Suites by Hilton Jacksonville Downtown\/Southbank
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359 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Baltimore, Maryland
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

My Baltimore family flew into Jacksonville to meet up with my Tampa family and we are all staying at the downtown Homewood Suites. I was a little worried based upon some reviews I had read about this facility. It seems that management has tried to respond and the facility is excellent. Yes I did hear the train, barely, but not... More 

Helpful?
Thank Swampfox2806
Orlando, United States
5 of 5 stars Reviewed 2 days ago NEW

Furniture was a little worn, but overall everything was nice and clean. Had a small hiccup at check-in but clerk recovered it well for us. Complimentary breakfast on Sunday morning was nice and the attendant (sorry, didn't see a name tag) was very friendly with everyone and especially with the kids.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Laura A
Newalla, Oklahoma
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was very clean and the staff was great for the most part. Very close to the Jags stadium. Would recommend hotel for sure. I would like to thank the ladies who served me Wednesday night for the social hour. Awesome group of ladies and great at their job.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ron K
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Ron K, thank you for your review. We're pleased that you enjoyed the hotel and our location, and hope to see you again. More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay at The Homewood suites was very enjoyable and i would recommend this hotel to everyone... The stay was very pleasant and the room was comfortable. I will be booking again in the very near future..

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lillady5
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Lillady5, How nice it is to read your subject line, "Extremely happy"! That made our team smile. Thank you very much for that, and we hope you'll stay here again. More 

Fort Lauderdale, Florida
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel. I just wish the hotel had done a better job of sound proofing. There is a train nearby and if you're in one of the rooms facing theat side and you are a light sleeper you may not be able to sleep too well. Other than that they sometimes have trouble getting the breakfast out... More 

Helpful?
Thank yumfood888
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear yumfood888, We sincerely appreciate your 4-star review on Trip Advisor. We're very glad that you enjoyed your stay and hope you'll come back. More 

Lantana, Florida, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

First, you have to realize this is a lower priced room (sub $200 per night), even the 2 bedroom suites (which we stayed two weeks in this past month) are a great bargain at below $250 per night. We were also at the Hampton down the street (I stayed there 6/19-7/11) and the Lexington (I stayed last year around this... More 

Helpful?
Thank Alkemyst
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Alkemyst, Thank you very much for your continued loyalty to our hotel. It is always a pleasure to welcome you back. More 

Baltimore, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Walked into room welcomed by the smell of smoke..... I immediately, asked to change rooms because of the odor and was told no rooms were available until the next day after check in time. Do keep in mind that three children were with me. The room smelled of cigarettes and marijuana. Once room was switch after 3pm, I was accused... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Mildred D
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Mildred D, Thank you for taking the time to share your comments about your stay with us. Feedback such as yours is very important to us, because it helps us to improve the quality of other guests' experiences. We sincerely appreciate it. More 

Doylestown, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent service. Was my first time in Jacksonvile Florida. The staff helped me familiarize myself with places to eat and things to see and do in daytime and nighttime. Helped me rent a car and told me about St Augustine.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Dell J
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Dell J, Thank you for the great review. We look forward to your return the next time you visit our area. More 

Edmond, Oklahoma
Level Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We chose this property since it was Hilton family and close to Downtown and the Southbank activities. Good friendly staff and very nice room with a view. They offer the typical morning breakfast to start your day as well as an evening social to wrap it up. If you have children with you please consider taking them to MOSH (Museum... More 

Helpful?
Thank Merrill L
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Merrill L, Thank you for your TripAdvisor review. We're pleased that you enjoyed the area, the hotel, the staff and our restaurant, and hope to see you again. More 

Vancouver, Washington
1 review
1 of 5 stars Reviewed August 9, 2016

My wedding band was stolen from my room during the day. Hotel management has successfully avoided me so far; apparently they don't even care. Also, the rooms are filthy. When this hotel was new, the rooms were pretty good, but now the carpets are disgusting, the walls are scuffed, and the furniture is tired and stained. Kitchen chairs (upholstered) look... More 

Helpful?
Thank mh3042016
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear mh3042016, thank you for your review. We sincerely appreciate all feedback from our guests, without which we cannot improve our guests' experiences. We hope you'll visit us again if you're ever in our area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The uniquely designed Homewood Suites by Hilton Jacksonville Downtown/Southbank hotel is located in the trendy San Marco/Downtown area of Jacksonville, FL and only 20 minutes from the Jacksonville International Airport. The hotel is adjacent to the Jacksonville Skyway rapid transit system to facilitate your commute. The Homewood Suites by Hilton is the perfect temporary housing venue for either short or extended stays. ... more   less 

Additional Information about Homewood Suites by Hilton Jacksonville Downtown/Southbank

Address: 1201 Kings Ave, Jacksonville, FL 32207-8686
Location: United States > Florida > Jacksonville
Price Range: $149 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Downtown/Southbank 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Jacksonville Downtown/Southbank Hotel Jacksonville
Hotel Style:
#14 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
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