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Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

170 reviews
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Traveler (17)
Room & Suite (21)
Dining (3)
Overview
  • Excellent52%
  • Very good30%
  • Average10%
  • Poor2%
  • Terrible6%
Travelers talk about
“atlantic beach”(8 reviews)
“naval station”(7 reviews)
“hanna park”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
All hotel details
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1 room, 2 adults, 0 children
Standard Room
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Reviews (170)Write a Review
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All reviewsatlantic beachnaval stationhanna parkdriving northcinnamon rollsmilitary familiesnavy basepancake machinemilitary discountmini vacationdecent breakfastfree breakfast ismini fridge and microwavenice clean hotelcleaning staffminute drivewould stay here again
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1 - 5 of 167 reviews
Reviewed December 5, 2017 via mobile

Desk clerk was a bit borderline rude. They put me in a handicap room and I practically had to wrestle with the shower head. Overall the room was clean, it was quiet as well. Breakfast was pretty basic, to say the least. I would stay...More

Thank MurphDaSurf1956
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / BeachResponded 4 weeks ago

Hi MurphDaSurf1956! Thanks for choosing to stay with us and sharing your experience! While we're glad that you enjoyed our clean and relaxing rooms, we regret to learn about the issues with our Front Desk staff's service and bathroom shower head that marred your stay....More

Hotel's Favorite
Reviewed August 23, 2017

My family and I have stayed at this hotel numerous times over the years since it was built. We have relatives who live within walking distance of this hotel on Dutton Island Road so it has always been very convenient for us because of this...More

Thank jwmcrazynurse
Response from neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / BeachResponded September 26, 2017

Dear jwmcrazynurse, Thank you so much for taking the time to post a review about your recent stay at our hotel. We are so happy that you enjoyed your stay with us. We appreciate your loyalty and are so happy that you choose to stay...More

Reviewed November 23, 2017

Friendly staff, clean rooms, not far from St John's Town Center or the beaches. A number of restaurants within walking distance. Also, the naval station is just up the road so a great choice for military families.

Thank Bryan E
Reviewed November 9, 2017 via mobile

The hotel was fine. It is very close to Atlantic Beach, Neptune Beach and the Mayport Naval Station, so if you are visiting any of those areas, this is a very convenient option. It’s not on the beach, but you can drive to the beach...More

Thank JPNL2015
Reviewed November 2, 2017 via mobile

I had a document sent priority FedEx to this hotel near the Navy base. I wasn’t even a guest there, (they were fully booked)!my coworker was. but they were so nice and welcoming each time they saw me.

Thank GeorgiaPeach1733
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
$111 - $161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Jacksonville
#24 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$111 - $161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Jacksonville
#24 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (17)
Room & Suite (21)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (18)
Bathroom (5)
Questions & Answers
Ask a question
tikihutgirl
May 10, 2017|
Answer
Response from neilatjax | Property representative |
Yes! All of our rooms have a small refrigerator and microwave! Sincerely, Amanda Michaud Guest Services Manager
0
Votes
frsunshine53
September 9, 2016|
Answer
Response from StAuggie12 | Reviewed this property |
This hotel is located by the beaches. Everbank Stadium is in downtown Jacksonville. It's about 30-45 minutes away from the stadium.
0
Votes
Margarita L
September 1, 2015|
AnswerShow all 5 answers
Response from mrbear12 | Reviewed this property |
Didn't see any signs of people that didn't belong. We have stayed at the Best Western and the Econo lodge across the street and also no signs of trouble. Going back to H. I.in October and November. Don't worry enjoy... More
0
Votes
Room Tips
"We stayed on the 2nd floor near the elevator.Near elevator was great w/ a toddler and loads of beach supplies."
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"Third floor rooms are quieter than lower floors."
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"DON'T STAY but if you do...check the room for cleanliness...LOOK under the beds."
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"3rd floor is quiet"
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