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Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

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Holiday Inn Express Hotel & Suites Jacksonville - Mayport \/ Beach
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153 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

This hotel was great. Decent breakfast. Good Staff.. Housekeeping and breakfast crew were AWESOME. Hotel was VERY clean. (I am the type to wipe down/ disinfect a room when I first arrive- No dirt or dust to be found.) The only small "con" was thin walls so you can hear noisy neighbors. Pool was clean. Beach is like 6 mins... More 

Helpful?
Thank Shamekka C
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Shamekka C, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your stay and would definitely stay with us again! I am so happy to hear that our staff impressed you and you left satisfied with our services. I am so sorry you... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Me and my husband just wanted to get away last minute. This was a nice relaxed environment. We took an uber to the beach (very cheap). I was clean and staff was very pleasant. We enjoyed the breakfast. I mostly enjoyed the quiet environment.

Helpful?
Thank Natasha F
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Natasha F, Thank you so much for taking the time to post a review about your recent stay with us. We are so happy that you enjoyed your stay with us! We are so grateful that you chose to stay with us for your date night! We are thankful for your kind words. We hope that you will choose... More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

My family and I recently stayed at the Holiday Inn Express for a mini family vacation. We wanted to be near the beach, and we were within a <10 minute drive to the Kathryn Abbey Hanna park, which was great. The hotel had great and less than great points: The good: -free breakfast! There were lots of options, including a... More 

Helpful?
Thank slg331
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear slg331, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you chose to stay with us while you were on your mini vacation. We appreciate your informative feedback. We are happy you got to bring your furry friend with you during your visit and that... More 

Hope Mills, North Carolina, United States
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 30, 2016 via mobile

Only needed to stay one night before finishing our travels... Called from twenty miles away and the front desk clerk, Frankie, guided us directly to the door. When we arrived, we asked about best way to get to the beach, best restaurants, and to recommend sights for us to see the following day. This guy was awesome! He gave perfect... More 

Helpful?
Thank John M
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear John M, Thank you so much for taking the time to post a review about your recent stay with us. We are so happy to hear that you had a great stay at our hotel. I am so pleased to hear how great of a job our staff is doing. I will be sure to pass on your kind... More 

Morgantown, West Virginia
Level Contributor
112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed July 18, 2016

Ok so this is a franchise and you know it. The internet service was very bad quality and the Hotel was under repair. I was actually shocked at this establishment. I did like the location as it was close to Mayport Naval Station. The beaches were easy to get to as well. Of course you have to hit the main... More 

Helpful?
Thank Mehylander
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Mehylander, Thank you for staying with us and for taking time to post a review. It is regrettable to learn that you were not able to fully enjoy your stay due to the ongoing renovations and the internet service. I have forwarded your feedback to our hotel management to work on these points raised in your review to give... More 

Covington, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2016

The hotel was very clean and the staff was very friendly. Breakfast was decent with a good variety of items to choose from. We were on the third floor and it was very quiet. Rooms were well kept and had a microwave and fridge in the suite. The downside is that the hotel was not easy to get to. When... More 

Helpful?
Thank pennamongirl
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear pennamongirl, Thank you so much for taking the time to post a review about your recent stay with us. We are so happy you enjoyed your stay. We are sorry to hear that you had a hard time getting to our hotel. I do wish we had more control over this. Our housekeepers take such good care of our... More 

Falls Church, Virginia
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 2, 2016

This is my second stay at this hotel - both times for work at NAS Mayport. Perfect location. No fuss hotel. Great internet. Comfortable room. Walkable to restaurants and other amenities. It also offers restaurant delivery options, which was very convenient. Helpful staff. OK breakfast.

Helpful?
Thank Ayessa T
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear Ayessa T, Thank you so much for taking the time to post a review about your recent stay with us. We are so pleased that you enjoyed your stay. We appreciate your kind words and we are so glad you chose to visit with us again. We are thankful for your feedback and we hope to see you in... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed June 29, 2016 via mobile

I picked this hotel as a resting place after a four day cruise based on proximity to the airport and the indoor/outdoor pool. We arrived at 10:30 in the morning and expected to be told to wait until 3pm. Lori was most accommodating and got us registered and to our room in 10 minutes. The next morning I almost missed... More 

Helpful?
Thank myneen
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear myneen, Thank you so much for taking the time to post a review about your recent stay at one of our hotels. We are so pleased that you enjoyed your stay. I am so happy the staff took good care of you and you were able to check-in when you arrived early. Thank you for your kind words and... More 

Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

Been here numerous times and have never been disappointed. Amanda the front desk clerk is awesome. She's always pleasant and very helpful. Amanda also is very knowledgeable about the area and great at helping you find your way.

Helpful?
Thank mrbear12
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear mrbear12, Thank you so much for taking the time to post a review about our recent stay with us. We are so pleased that you keep choosing to stay with us and that we never disappoint. We are grateful for your loyalty and we cannot wait to see you again. Thank you for your kind words. Sincerely, Amanda Michaud... More 

Florida
Level Contributor
330 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

This is our second stay at this hotel. This time out it's definitely an improvement. We were in a quieter room and they upgraded us to the suite since I'm a Spire Member of IHG. The only complaint is that the beds were squeaky. They also provided good rates to our daughter's guest during her wedding.

Helpful?
Thank StAuggie12
neilatjax, Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review

Dear StAuggie12, Thank you so much for taking the time to post a review about your recent stay at Holiday Inn Express Mayport. Thank you so much for being a IHG Rewards Club Spire Member. We are happy that you enjoyed your upgraded room. We will certainly take a look at those squeaky beds. Thank you for your valuable feedback.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to Holiday Inn Express and Suites in Jacksonville-Atlantic Beach! Minutes from the Mayport Naval Station and a short 20 minutes from the Jacksonville airport, travelers appreciate how convenient we are to Jacksonville, Neptune, Atlantic and Ponte Vedra Beach. Spend the day at Hannah Park or an evening on the Sun Cruz Casino gambling the night away. Relax away the afternoon in our sparkling pool or take the family to Adventure Landing Water Park. Whether you are in Jacksonville for business or leisure, the downtown area is just 20 minutes away and the beaches are only a 5 minute drive. Plan to attend one of our Beach Festivals or The Players Championship at Sawgrass Country Club. Let Holiday Inn Express and Suites in Atlantic Beach be your perfect home away from home. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

Address: 2040 Mayport Rd, jacksonville, Jacksonville, FL 32233-1924
Location: United States > Florida > Jacksonville
Price Range: $101 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville - Mayport / Beach
Hotel Style:
#16 Romantic Hotel in Jacksonville
#26 Family Hotel in Jacksonville
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