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Courtyard Jacksonville I-295/East Beltway

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9815 Lantern Street, Jacksonville, FL 32225 (Formerly Courtyard by Marriott Jacksonville Northeast/Kendall Town)
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1 room 1 adult
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Courtyard Jacksonville I-295\/East Beltway
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155 Reviews from our TripAdvisor Community

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Wilmington, Delaware
Level Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I recently stayed at this hotel for business. I had a two room suite. The room was large and clean. The bed was okay. The furniture was typical Courtyard style, and worn. The hotel staff was southern friendly, but not "service oriented". The location of the is certainly convenient and the food at the Courtyard was typical Courtyard. The flat... More 

Helpful?
Thank Frequent-Traveler901
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you very much for the feed back. More 

Fredericksburg, Texas
Level Contributor
223 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
4 of 5 stars Reviewed January 2, 2016

This Courtyard seemed to be above average. Staff was quite helpful and friendly, though some did not seem to understand english. Wifi extremely fast. The Bistro was a very pleasant surprise for breakfast. I had the sausage, eggs, and potatoes, which i might add were browned to perfection. With the two large Texas sized toast, was more than i could... More 

Helpful?
Thank TXRVer09
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you very much for your valuable feedback. All our guest are very welcome to check in before 3PM if we have any rooms ready. I will ensure that all our front desk agents know that going forward. Thanks again for the valuable feed back. I hope we will get to see you again very soon. More 

Buford, Georgia
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 27, 2015 via mobile

Clean room and modern lobby. Small cafe in lobby for breakfast. Nicely furnished rooms.right off 295. It's a quick right turn onto Lantern st once up get off exit so hug the right lane. The turn is before the traffic light. Hard top watch tv from the bed but small sofa is right in front on tv. No safe in... More 

Helpful?
Thank Joe L
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you for your feed back. I hope we will get to see you again very soon More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 27, 2015 via mobile

Honestly I would say I did enjoy my stay.but what I did not like was that I have stayed there a couple of times and they still have a rude housekeeper that's always talking on her phone in Spanish really loud.and when we ask for towels she ignores us like if we weren't there she's really rude.i dont know how... More 

Helpful?
1 Thank Loollleees
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear guest I cannot thank you enough for your feedback and for letting us know about the issue you encountered during your stay. I apologize for what happened and I promise I will address this issue to ensure this will not happen again to you or any of our great guests. I hope you will give us another chance when... More 

Washington, DC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 23, 2015

A one night trip to Jacksonville for a funeral has prompted me to write my first review on Trip Advisor. I am in the hospitality industry and have never been compelled to write a review. At check in, I was greeted by Reggie with a smile and a warm welcome. No small talk, but a genuine "I'm sorry you are... More 

Helpful?
Thank ucsb96
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you for the Review. I will be sure to share your feed back with my team especially Reggie and Liz. More 

Virginia Beach, Virginia
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 22, 2015

Stopped off here for one night on our way south. Easy on/off from I-295 with dining options nearby. There is a very nice bistro on site for breakfast, snacks and dinner. Hotel is well maintained, staff is very pleasant, room was a generous size. There is also a pool and well equipped fitness center.

Helpful?
Thank 757scf
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

I am glad you enjoyed your stay with us and hope to see you again very soon. More 

Annapolis, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 13, 2015

The property is clean and well maintained. The staff was friendly and professional. Overall, we had an enjoyable stay and would definitely come back and stay again. The lobby is quite attractive and inviting

Helpful?
1 Thank Happytravelingman555
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

We are very happy that you enjoyed your stay with us. I hope to see you again soon. More 

Orlando, Florida
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 11, 2015

I do not usually choose Marriott chain hotels but with the success of the Ocoee hotel I had in Dec 2013, I gave this one a shot. Went to Jacksonville for a staycation type deal and this hotel was the most convenient to what I need to do. The hotel is very nice, clean and staff was on the ball.... More 

Helpful?
1 Thank pmularz841
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

I am very glad you enjoyed yoru stay with us. please come see us again soon. More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 11, 2015

I recently took 80 students and chaperons on a visit to see Jacksonville University. Thomas Cancelllore, Director of Sales was AWESOME to work with. The rooms were ready and clean, everyone on staff was aware of our group and ready to serve my group. Breakfast was perfect! If you are traveling with a group, this property will take care of... More 

Helpful?
Thank Andrea S
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you very much for your business and your kind words. I will share your review with my team and with Tom. I hope we will get to see you again soon. More 

Niagara Falls
Level Contributor
158 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed September 10, 2015

We were visiting the area for a week and split up our stay at a few different hotels. This being the first one it made it very tough for the others to compete! We were very happy with every aspect of this hotel. The front desk staff was great. I had a couple questions and an issue with my room... More 

Helpful?
Thank 21Roberto
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

We are very glad that you enjoyed your stay with us. please come see us again soon :) More 

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