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Courtyard Jacksonville I-295/East Beltway

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Courtyard Jacksonville I-295\/East Beltway
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190 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Fort Myers, Florida
1 review
Reviewed 3 weeks ago

Every year the volleyball team stays at this property and each year we always look forward to it! This is our favorite place to stay because of the friendly employees, the customer service, and most of all the amazing breakfast that they prepare just for us in one of their meeting rooms. We love how clean the rooms are, how... More 

Helpful?
Thank Leigh P
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 18, 2016 via mobile

What you would expect from a courtyard, pretty straight forward. Service isn't as good as it is in higher category Marriotts (front desk attendant for check in wore iPhone headphones the whole time she was talking to me, typical for courtyards/Fairfields). Room was clean, in and out for a business trip.

Helpful?
Thank Seth W
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear Seth, Thank you for your feedback. We are working hard to insure all our guests receive the quality and service they expect from Courtyard Marriott. We will take your comments under advisement and do hope you might choose our hotel for future needs here in Jacksonville. Sincerely, Tom Cancellare Director of Sales More 

Ohio
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 5, 2016

Hotel was fine but we had a bad experience with the checker cab drivers going to and back from the port. The hotel scheduled my cab the day before the cruise with the time I wanted picked up. I had a voucher to the port that was the same as cash for the cab driver. He said he had to... More 

Helpful?
Thank travelusa21
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear Travelusa21, We apologize for the issues you experienced with our local cab company. We have contacted the cab company management team to insure this does not happen to any future guests. Thank you for your feedback and helping us improve our guest experience. Sincerely, Tom C. More 

Jacksonville, Florida, United States
2 reviews
Reviewed September 2, 2016

My husband and I chose the Courtyard Marriott I295 East Beltway for our pre wedding festivities and our reception and could not be more pleased! The staff seemed to know what we needed before we even asked! If we did ask for something, it was handled with graciousness and swiftness. We had every intention of cleaning the reception room up... More 

Helpful?
Thank Holly H
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear Holly, Thank you for the kind words. Our staff works hard to insure all our guests receive the service and quality guests have come to expect from Courtyard Marriott. Congratulations! Sincerely, Tom C. More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 29, 2016 via mobile

Very clean and quiet. Walking distance to Walmart without crossing any highways or manor roads. Nice pool. Very close to shopping and restaurants. Walking distance to the condominiums my family lives in. Will definitely stay again. Coin operated laundry facilities. Hotel provides the detergent and fabric softener.

Helpful?
Thank Christena281
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear Christena281, Thank you so much for the kind words. We are thrilled to hear that you enjoyed your stay with us. We look forward to the opportunity to be of service in the future! Sincerely, Tom Cancellare More 

Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 28, 2016

Super clean and staff was exceptional. We called about a light going out early in the morning and the maintenance staff showed up in less than 5 minutes! We used the pool and again a really friendly staff member came by and told us not to worry about our toddler turning on the outdoor shower as the water was all... More 

Helpful?
Thank Ashley M
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear AshleyM, Thank you for your feedback. We are sorry to hear that you did not find our bedding to your liking. We work hard to provide the service and comfort our guests expect from Courtyard Marriott. We will take your review under advisement and take the appropriate actions. Sincerely, Tom Cancellare More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 25, 2016

Nice property in a quiet area. Food and shopping real close by. Checked in late on a Saturday but was able to walk across the street to a Ruby Tuesdays that was open until 11. Room and hallways were in good shape. Nice pool, big free parking lot, friendly staff - a winner.

Helpful?
Thank Blindref
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear Blindref, Thank you for your positive feedback and review of our hotel. Our staff works hard to insure our hotel is clean and comfortable for all our guests. We look forward to your return the next time you are in the Jacksonville area. Sincerely, Tom Cancellare More 

Carribean
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 23, 2016

We checked into the hotel after the Suns game on a Friday night around 10 pm. The gentleman checking us into our room seemed to be bothered by us then couldn't find the reservations for 5 minutes. After finding the reservation he gave me the key and questioned did he really check us in? After getting to the room the... More 

Helpful?
Thank siteinspector
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you very much for the feedback. I really appreciate you taking the time to tell us about your check in experience. I promise I will look into this and use your feedback as a training tool for all our desk agents. More 

Perry, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 22, 2016 via mobile

This hotel is very beautiful and very clean. The staff was friendly and the area of the hotel is convenient to store, restaurants as well as the shopping mall. The Bistro in the hotel was a plus also.

Helpful?
Thank Kimberly G
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you very much for taking the time to let us know about you most recent stay. I am glad you enjoyed your stay and I hope we will get to see you again soon. More 

Level Contributor
4 reviews
Reviewed August 21, 2016 via mobile

My wife and I love this hotel. It's always clean and presentable. We stay here when in Orange Park for the king suite with the jacuzzi. Breakfast is really good but it set up restaurant style which is a seperate bill.

Helpful?
Thank Daryl T
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

I am so glad you enjoyed your stay with us and we look forward to see you again on your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

112 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Relax in comfort at the beautiful and spacious Courtyard by Marriott Hotel in Jacksonville Florida. Our Courtyard by Marriott Hotel is only 20 minutes from Jacksonville Beach, area corporations, JAXPORT cruise terminal, Jacksonville International Airport, Jacksonville University, University of North Florida, Mayo Clinic, and St. Luke’s Hospital. Our hotel is ideal for corporate travel, relocation, or exciting vacation getaways. We offer spacious guest rooms, luxurious bedding, high speed wired and wireless internet access, outdoor heated swimming pool, whirlpool, fitness center, Bistro Restaurant, boarding pass station, meeting space, on-site laundry, and Starbucks coffee in the lobby. When looking for affordable and spacious Florida accommodations, you’ll find an ideal choice and southern hospitality at our Marriott hotel in Jacksonville. The Bistro offers healthy choices, a variety of breakfast and dinner options, an evening bar, and Starbucks coffee. Our Courtyard by Marriott Hotel near JAXPORT Cruise Terminal is ideal for pre or post cruise accommodations. What are you waiting for? ... more   less 

Additional Information about Courtyard Jacksonville I-295/East Beltway

Address: 9815 Lantern Street, Jacksonville, FL 32225 (Formerly Courtyard by Marriott Jacksonville Northeast/Kendall Town)
Location: United States > Florida > Jacksonville
Price Range: $111 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville I-295/East Beltway 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Marriott, Priceline and Odigeo so you can book your Courtyard Jacksonville I-295/East Beltway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Jacksonville Northeast/Kendall Town Hotel Jacksonville
Hotel Style:
#13 Family Hotel in Jacksonville
#19 Business Hotel in Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Jacksonville I-295/East Beltway staff and other travelers.
1 question
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3 months ago

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Questions? Get answers from Courtyard Jacksonville I-295/East Beltway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The suite was amazing! The 2 queen rooms were great as well!”
 of 5 bubbles hollyh672, Sep 2, 2016 | Read review
“Away for the elevator”
 of 5 bubbles JoseC894, Jul 20, 2016 | Read review
“I love the far corner room because of the quietness. However not a great view out of window. Room 230”
 of 5 bubbles BettyG103, Jun 11, 2016 | Read review
“no preference”
 of 5 bubbles cookies516, Apr 25, 2016 | Read review
“We were overlooking the front entrance, no noise problem.”
 of 5 bubbles F8864EYlarrym, Mar 30, 2016 | Read review
5 of 5
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