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WE stayed for one night. Very good location. Easy to find. and convenient parking. I really liked the black out draperies! We had a late check in. Even though the clerk was sketchy looking... knit cap and possible dreads underneath he was efficient.
Response from Guest Services M, Guest Relations Manager at Candlewood Suites East Merril RoadResponded May 18, 2017
Thank you for taking the time to review on your recent stay. We love feedback from all our guests. So thank you again and hope to see you soon.
Some Hotels just know how to make you feel appreciated. They are few and far between normally but this is one of them. Kudos to Wanda at the front desk. She always seems to be there when you need her and goes out of her...More
The staff professional and welcoming, the room incredibly spacious, clean and comfortable - we slept well, location was excellent, cost was amazing - very, very reasonable, we would definitely stay there again.
Response from Guest Services M, Guest Relations Manager at Candlewood Suites East Merril RoadResponded May 17, 2017
We appreciate your positive feedback for your recent stay. It encourages the whole team to do their best. Thank you again and hope to see you again soon.
We checked in and immediately noticed a strong smell of cleaning fluid in the lobby. Not a real issue since we wouldn't be sleeping there. There was an overwhelming tobacco smell when we exited the elevator on the third floor. Some rooms are marked "no...More
Response from Guest Services M, Guest Relations Manager at Candlewood Suites East Merril RoadResponded May 15, 2017
Thank you for your feedback on your recent stay. We apologize if you experienced any inconveniences during your stay. Our smoking rooms are only in one section of the hotel but that is not going to be of any concern since our hotel will not...More
We stayed here the night before a recent cruise. We advised the front desk that we would need a late arrival which they said was no problem. When we got there we had to call a number because our key was not left in a...More
Response from Guest Services M, Guest Relations Manager at Candlewood Suites East Merril RoadResponded April 24, 2017
We appreciate you taking the time to write a review. Our goal is guest satisfaction so we apologize if your stay was not up to par. We have cruise packages as a way to provide extra service to our guests so they can avoid hassles...More
$106 - $165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Candlewood Suites East Merril Road Hotel Jacksonville