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Country Inn & Suites By Carlson, Jacksonville

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Country Inn & Suites By Carlson, Jacksonville
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300 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Elmira, NY, United States
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 1 week ago

This particular property is exactly as rated and stated. Easy off - easy on - accessible and indeed a most homey and "country " feel complete with a rocking chair to greet the road weary-work weary guest. A country -friendly front desk staff who go out of their way to welcome you,,The property very well maintained, clean-very clean comfortable rooms... More 

Helpful?
Thank Steve B
Chirag P, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review

Thank for the kind words but I am a little confused as to the great words, but just the one star rating. It was a pleasure to meet you while you were here and we look forward to your next stay with us. Sincerely Chirag Patel General Manager More 

Clifton Park, New York
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Great place new carpeting in all public areas bedroom was very clean I have no clue why others posted a bad mildew wet smell front desk was exceptionally friendly and professional room king bed comfortable adequate towels in bathroom room large and Internet surprising to be fast and easy to use fridge in room and microwave were spotless Ac cold... More 

Helpful?
Thank nadinenurse694
Chirag P, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review

Thank you for the great review. We are in the same vision with you. Our housekeeping staff does a very good job to make sure things are spotless. Thank you so much for telling about your stay at our hotel. Sincerely Chirag Patel General Manager More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

This is NOT the place to stay unless you want a room and beds that smell like urine. When we complained the receptionist moved us to a different room that wasn't much better. We booked a room with two double beds and ended up in a room with a king bed-not what we asked for. The receptionist informed us that... More 

Helpful?
Thank angiekwhite
Chirag P, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review

Wow all I can say is sorry, we definitely dropped the ball on this one. We tried making it better before you left the hotel the next afternoon, but we must have not done our best. Offering you the 100% satisfaction still made you feel that no one should stay at our hotel, and for that we are very sorry.... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 22, 2016

We're off to the start of another soccer season with our son and this was a "stay to play" event, so this was our host hotel. Finding it was pretty easy since it's right off of I-295 and behind some other properties. The customer service at the front desk was very friendly and professional and check in was very quick... More 

Helpful?
1 Thank I6815LGnicolef
1 review
2 of 5 stars Reviewed August 21, 2016 via mobile

Where to start...when we walked into our room we could barely contain ourselves given the smell of mold and mildew in the air. It smells like they attempted to shampoo the carpets and never dried them properly. The entire property has a rather run down feel to it. The windows have broken their seals and are fogged up. The carpets... More 

Helpful?
Thank mikeyphiladelphia
Chirag P, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review

I would like to first apologize that you had such an awful time at our Country Inn and Suites. Th in our breakfast as it is very plentiful and fresh. We keep low quantities of food out so thate hotel that you are describing in your review does to me does not fit our hotel at all, as we have... More 

Wrexham, United Kingdom
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 16, 2016 via mobile

We had booked to spend one night here as part of our trip. My husband went to check us in to the two rooms before we unloaded our luggage. We set my mum up in her room which was fine but as soon as we opened the door to our room there was a smell of damp. The only thing... More 

Helpful?
1 Thank gymsusie3
1 review
5 of 5 stars Reviewed August 8, 2016

My stay at this hotel was awesome. I always travel the area and never noticed it back in the cut LOL. Upon walking it, the hotel smelled very clean, it looked clean, and the front desk staff welcomed me with a smile and took care of me right away. My room was very comfortable and spacious. There was wine and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Britnie B
Chirag P, General Manager at Country Inn & Suites By Carlson, Jacksonville, responded to this review

We are delighted to hear that you had a wonderful stay at our hotel. We hope that you became a member of our Club Carlson Program during your stay. This will give you added benefits when checking into our brand of hotels all over the world. We look forward tot he next stay with us here in Jacksonville, FL. Sincerely... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Jacksonville

Address: 5945 Youngerman Cir E, Jacksonville, FL 32244-6191
Location: United States > Florida > Jacksonville
Price Range: $88 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Jacksonville 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Jacksonville Hotel Jacksonville
Country Inn And Suites By Carlson, Jacksonville
Country Inn Jacksonville
Jacksonville Country Inn
Hotel Style:
#8 Best Value Hotel in Jacksonville
#16 Business Hotel in Jacksonville
#27 Family Hotel in Jacksonville
#32 Romantic Hotel in Jacksonville
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