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Hilton Garden Inn Jacksonville JTB / Deerwood Park

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Hilton Garden Inn Jacksonville JTB \/ Deerwood Park
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500 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Jacksonville JTB / Deerwood Park
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Showing 494: English reviews
Tampa, Florida
Reviewed October 8, 2015

We had an enjoyable stay at this hotel. The front desk were very helpful with questions we asked about the area, and nothing was too much trouble to help us. The rooms were very spacious, and very clean. We had breakfast at the hotel, and certain items were cooked to order for you. I would recommend this hotel for a...

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Helpful?
Thank Pat F
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Pat F, Thank you for taking the time to tell us about your recent experience with us. I greatly appreciate your kind words of our front desk team and I will be certain to share this with them. They truly are great and enjoy what they do. Hope to see you on your next trip to Jacksonville! Andy Preslar

Saint Marys, Georgia, United States
Reviewed September 29, 2015

I've stayed here on four different occasions. All have been pleasurable experiences, and worth the cost. The hotel is located near lots of shopping and dining venues, and has a good breakfast buffet (extra charge). The employees are always courteous and helpful!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gary G
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Gary G, Thank you for taking the time to share your stay experiences with us and for your kind words of our team. Also, thank you for your continued business and loyalty. I am grateful that you have chosen us 4 times and I am happy that we were able to deliver what we set out to. I hope...

Tampa, Florida
Reviewed September 24, 2015

This is our 5th visit to this particular Hilton ( family lives in town) . The staff always goes out of their way to meet our needs. Clean, comfortable, great location. Super comfy beds!! Love the breakfast option. Great Value!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank floridaflipflops
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear floridaflipflops, Thank you for taking the time to share your experiences with us and I am grateful or your continued business and your loyalty. Your kind words go a long way and I will be certain to share them with our team. They truly do care ever step of the way to ensure our guests have the absolute best...

Land O Lakes, United States
Reviewed September 21, 2015

Each time I stay I turn the AC down to 69 or 70 in any hotel I am staying. The Hilton Garden always already has the temp set for me when I arrive. WONDERFUL!!! The staff always recognize me and are very helpful and attentive. The rooms are always clean and comfortable! Great Stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tracy S
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Tracy S, Thank you very for for noticing our team's attention to detail. Making our guests as comfortable as possible while they are away from their homes is very important to us all. We are striving every day with ways to better enhance the experience, and I am thrilled that you noticed. Thanks again for taking the time to...

Boca Raton, Florida
Reviewed September 20, 2015

Staff was very accommodating and informative. Quick check in and out. Rooms and premises were very clean. I found it's location was very centralized for my business needs. Would defiantly recommend for future visits

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Helpful?
Thank Frank D
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Frank D, Thank you very much for providing such amazing feedback for our team. I have shared this with everyone and am thankful for their efforts with your stay. Thank you!! Best Regards, Andy Preslar General Manager

Las VEgas
Reviewed September 20, 2015

Overall the hotel is quiet, housekeeping was ok. I was a bit disappointed that they didn't replace the blown out light bulb in the bathroom. They didn't change the sheets while I was there for 5 nights which is disappointing, the norm is to change them every three days. Breakfast buffet was good, glad it was included in my room...

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Helpful?
Thank MimiLasVegasLasVEgas
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear MimiLasVegasLasVEgas, I am sorry to hear that our housekeeping team did not acknowledge the lighting and the sheet changes as they should have. I have made this a focal point in our daily meetings and I am certain that their expectation of themselves is changing for the good. As for our beds, I am very pleased to announce that...

Auburn, Alabama
Reviewed September 13, 2015

The staff was very helpful and very professional. The room was clean, the bedding was clean too. The breakfast was kind of small (not a lot of choice) for the price, I was expecting more pastry, but may be because it was during the week with a dying tourist season.

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Helpful?
Thank Djassfr
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Djassfr, I am so glad that you had a great stay with us and happy that you have taken the time to share this with us. I will ensure to share your comments with our team and I hope that your next visit with us will be even better. Please reach out to me on your next visit as...

Melbourne, Florida
Reviewed September 12, 2015

This hotel never disappoints. I have been here six times over a few years. Excellent breakfast. Walking distance to Tinseltown movie theater and Seven Bridges Restaurant and Brewery. Good food and drink there.

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Helpful?
Thank LusciousLady59
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear LusciousLady59, It is good to see a fellow Brevard resident staying with us. Thank you very much for your kind comments and for your post of your most recent stay. I hope to have the opportunity to meet you personally on your next visit! Andy Preslar

Rochester, New York
Reviewed September 12, 2015

The staff was very friendly and the breakfast was pretty good as buffet breakfasts go. My room was clean, the amenities present. If I come back to Jacksonville I will probably stay there. One thing I still can't get used to is the beds, the "comfort adjustments" just don't seem to work. No matter where I set the thing the...

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Helpful?
Thank Phil S
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Phil S, Thank you for taking the time to share your experience of your last stay with us. I am so very sorry that your bedding experience was not perfect and it is from comments like your that we have decided to make the major investment to replace 100% of beds....which is actually happening this week! We are all...

Charleston, United States
Reviewed September 10, 2015

This is a nice hotel but needs a bit better management. Once ,we had a very noisy night with people in the hot tub at 4AM and last time they forgot to clean and make up our room one day. BUT, overall it is very clean and nice lobby and restaurant and comfy beds!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ginger G
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Virgina G, Thank you for taking the time to post on your rest stay with us. We take this feedback very seriously and we are striving for excellence every day. I can tell you that our team is committed to provide outstanding and an unforgettable experience. We read these comments to energize us to try that much harder. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Everything needed for a comfortable, productive stay is available in your spacious guest room at the Hilton Garden Inn Jacksonville Deerwood Park hotel. Whether you're traveling on business or enjoying a vacation, stay up-to-date with work by using the 24-hour business center or enjoy a free cooked-to-order breakfast in the morning. Hilton Garden Inn Jacksonville is just minutes from the University of North Florida and Jacksonville University campuses, Mayo Clinic and downtown Jacksonville. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Address: 9745 Gate Pkwy N, Jacksonville, FL 32246-8221
Location: United States > Florida > Jacksonville
Price Range: $90 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Hilton Hotels Direct so you can book your Hilton Garden Inn Jacksonville JTB / Deerwood Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn
Hotel Style:
#17 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and other travelers.
4 questions
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Savannah, Georgia
over a year ago
7 months ago

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Questions? Get answers from Hilton Garden Inn Jacksonville JTB / Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third floor room facing the lake was very quiet and had a lovely view.”
 of 5 bubbles 358pja, 3 weeks ago | Read review
“Rooms are quiet, can't here any activity or voices from next room, views are awesome, a/c units are almost silent”
 of 5 bubbles waldy2016, Oct 11, 2016 | Read review
“Request a room facing the pool!!!!”
 of 5 bubbles Z2517RAmikej, Sep 26, 2016 | Read review
“The rooms in the back overlook a small pond and a treeline.”
 of 5 bubbles Waiting2Board, Aug 22, 2016 | Read review
“go down the road to the Hampton inn do not stay here”
 of 5 bubbles bentondavis, Aug 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question