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Hilton Garden Inn Jacksonville JTB / Deerwood Park

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Hilton Garden Inn Jacksonville JTB \/ Deerwood Park
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448 Reviews from our TripAdvisor Community

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Showing 443: English reviews
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

When we arrived we were greeted with a warm welcome... I wasnt crazy about the room wanted one the pool like I requested... In fact the view was of a tree right next to the window... We awoke a discovered the sheets had stains... The housekeeping team came in and cleaned the whole room to perfection... The manager was so... More 

Helpful?
Thank Mike J
Chattanooga, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Good location for business meetings in the area, and wanted to say thank you for providing makeup cleansing packs in the bathroom amenities - finally a hotel recognizes that women actually travel and need these!!! Great staff, friendly and efficient, good gym, will stay again.

Helpful?
Thank JillG1960
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel is located in a business Park with restaurants within a short walk or drive. A movie theater is an easy walk. Clean and modern serving a hot breakfast if desired including omelettes made to order. Apples and bananas always available and chocolate chip cookies in the evening. Comfortable location. Hilton Honors members have free wifi

Helpful?
Thank Jim K
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Jim K, Thank you very much for taking the time to post your experience with us on your recent visit and I am grateful that you were able to find great value in our services, restaurant and our location. It means a lot when we are able to show our guests how comfortable we can allow you to be.... More 

Los Angeles
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This Hilton Garden Inn is showing its age. It needs some TLC. The rooms are run-down. The service is average and the hotel appeared clean but I would guess the hotel is 10+ years old and hasn't been remodeled. Rooms do not have in-room safes. Wifi isn't free. Breakfast isn't included. These are pretty common features these days. I also... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Air_Traveler
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Air_Traveler, I am so sorry to learn that your experience with us was not as expected or as we intend. I am grateful, however, that our hotel met your cleanliness expectations. We do have safes available at the front desk 24-hours a day, 7-days a week and I hope that on your next trip you are able to indulge... More 

Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Perfect quaint feeling with all the benefits of a Hilton. Staff was helpful. Lobby was great at night - friendly people - easy place to sit and relax. It would be someplace I would definitely recommend. Everything is near by ... Starbucks , movies, shopping, restaurants Etc

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank bf1234587
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Bf1234587, Thanks so much for your recommendation and for your post. We are very grateful for our location and truly feel that it is an asset to our property. I am very happy that you too feel the same. I hope to be able to personally welcome you back to our property in the very near future. Thanks again. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel this past weekend and was very happy with the quality of the service we received. The staff was friendly and efficient, the hotel was clean and everyone we came into contact were helpful. Great location for a weekend trip or for business trips.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 745samaraj
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear 745samaraj, Wow, thank you so much for taking the time to post your stay experience and thank you for sharing your kind words. It makes us all proud that were able to succeed in providing you and your family this comfort. Hope to see you back soon! Ask for me. More 

Memphis
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel Staff are all extremely accommodating. Rooms are very comfortable meeting the price. And they have a mini bar for relaxing in their decorative Lenten hotel lounge. Excellent area to stay... Many restaurants and shopping near by.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank ras8272
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Ras8272, Thank you for taking the time to share your most recent experience with us and I am very happy that our entire team took care of you so well. I hope that on your next trip I am able to introduce myself personally. Thanks again! More 

Jaclsonville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Experience all the amenities of a full-service hotel in a well located smaller hotel. Feels like a high end hotel although has the personal appeal sought of by term guests who appreciate many restaurants, shopping and entertainment within walking distance.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank John W
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear John W, Thank you so much for you kind words! I am very happy that we were able to appeal to and connect with you in this way. I am grateful for you taking the time to share your stay experience with us. I hope to be able to welcome you back very soon! More 

Matthews, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This property is worth going out of your way to stay at, the staff and accommodations are fabulous! Close to several restaurants and shopping. There is a very good dining option within walking distance at the Seven Bridges Micro Brew Pub. Nice selection of beer and menu options.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Gregory M
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear Gregory M, Thank you so much for your wonderful post and for taking the time to share your experience with us. Words such as "fabulous" are amazing for our team to celebrate with each other so I thank you for your kind words. I am very pleased that our location and our team provided you such a good experience.... More 

New England
Level Contributor
224 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were here only for one night in room 501. Our room was clean except the door to the room is in serious need of replacement. Breakfast was not included in our stay. The pricing was 6.95 for cold 12.95 for hot. We opted for the hot breakfast and most items were good. However, the potatoes were soggy and unappealing.

Helpful?
Thank BVI17
Andy P, General Manager at Hilton Garden Inn Jacksonville JTB / Deerwood Park, responded to this review

Dear BVI17, Thank you for taking the time to post on your most recent stay. I will personally look into the door of 501 to ensure that it is in good working condition. I am sorry that you were not able to enjoy your breakfast experience as we intended. I hope that on your next trip to Jacksonville, I am... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Everything needed for a comfortable, productive stay is available in your spacious guest room at the Hilton Garden Inn Jacksonville Deerwood Park hotel. Whether you're traveling on business or enjoying a vacation, stay up-to-date with work by using the 24-hour business center or enjoy a free cooked-to-order breakfast in the morning. Hilton Garden Inn Jacksonville is just minutes from the University of North Florida and Jacksonville University campuses, Mayo Clinic and downtown Jacksonville. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville JTB / Deerwood Park

Address: 9745 Gate Pkwy N, Jacksonville, FL 32246-8221
Location: United States > Florida > Jacksonville
Price Range: $110 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville JTB / Deerwood Park 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Orbitz, Hotwire, Expedia, Hotels.com, Odigeo, Travelocity, TripOnline SA and Priceline so you can book your Hilton Garden Inn Jacksonville JTB / Deerwood Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Jtb / Deerwood Park Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton Garden Inn
Hotel Style:
#17 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
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