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Red Roof Inn - Jacksonville Airport

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Red Roof Inn - Jacksonville Airport
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154 Reviews from our TripAdvisor Community

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Showing 152: English reviews
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I visited Jacksonville FL for my Birthday and I stayed there for about 8-9 days thru my birthday.I never encountered such hospitality and courteous treatment(Wow).I live on the west coast and people are bland and dry as the Sierra desert so I was taken aback with the warmest,nice group of people from housekeeping to their amazing informative Manager Name Earnest... More 

Helpful?
Thank Shahser
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Long term stay from July-current. Not bad. Friendly staff. My issue is the cleanliness of the pool and the really horrible internet. The pool has not been cleaned much if at all since we've been here. There is most definitely bacteria growing in it, as my son who has sensitive skin is now breaking out any time we go there.... More 

Helpful?
Thank LizzieKitty1985
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our internet and pool services didn't meet your expectations. Please note that your concerns have been passed on to our pool & internet service companies. I can understand the inconvenience of only 28 days extended stay policy for... More 

Atlanta, Georgia
Level Contributor
10 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed on the ground floor. All of the staff people were very helpful and friendly. For a basic room it met all of my needs. It was a comfortable night's rest. If I needed a hotel in this area again, I would look to this hotel.

Helpful?
Thank central92016
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! and we look forward to welcoming you back to the hotel in the near future. More 

Columbus
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the staff are wonderful. Earnest is nice and always ready to help, the housekeeping are extremely thorough and happy. the pool is very fun ( a little warm but thats flordia ). 24 hour free coffee is awesome! Rooms are CLEAN! no bugs.

Helpful?
Thank Judy R
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. More 

1 review
4 of 5 stars Reviewed July 22, 2016

I was in town for business and was looking for a clean room at a fair price. I found the staff, specifically Quadira, to be extremely helpful going above and beyond to exceed my expectations in every way. My room was clean, updated and well stocked. I will stay here again.

Helpful?
Thank Christopher S
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you so much for your recent review of your stay at Red Roof Inn Jacksonville Airport. Reviews such as yours are great incentive for our team as they continually work towards ensuring our guest satisfaction. Your positive comments will be shared with them. More 

Sylacauga, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2016

I stayed at the red roof inn one night and was very pleased. It was a last minute decicision because I had booked a room at Motel 6. Disaster. Didn't know if I would get a room at red roof inn or not, but Garry, the team member that was there was so kind and gentle, very courteous and polite,... More 

Helpful?
1 Thank sbuckler9991
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for taking the time to review your stay with us. We will let Garry know that you were pleased with his service. We hope to welcome you back again soon More 

Cape Coral, Florida
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 5, 2016

Girl at check-in very nice. Rooms don't seem as nice as they were when we stayed there 2 years ago. Convenient to I95 and also when staying with a dog. Would be nice to have a clock or radio. When I want to see the time I don't want to have to get my cellphone or look at my watch

Helpful?
Thank dianecc2015
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Dear Guest. Thank you for taking the time to give us feed back about your stay at our inn. I'm glad that you found our location convenient to I95 and liked being pet friendly. I am sorry to hear that your room was missing clock. Thank you and look forward to see you again. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2016

Larger room with King, microwave, fridge, toiletries provided and the cleaning staff make sure that you are furnished with linens / toiletries - since I have a large dog I would have "do not disturb" up and they allowed me to go to them and trade ... much better than Studio 6 that does not allow this off of Baymeadows.

Helpful?
1 Thank Bryersvan
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. More 

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2016

I made my reservation online, caught a taxi and arrived before 11am even though check- in stated 3pm. I was pleasantly surprised with the professionalism and kindness I received from the front desk. The hotel allowed me to check-in early and I couldn't emphasize enough how amazing having a place to rest other than the airport was. My room had... More 

Helpful?
1 Thank jenilindconley
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We are glad you enjoyed like many others our newly renovated rooms which include new beds and bedding package, new floor, HD TV, new drapery, new shower curtains. I thank you for staying with us and look forward to seeing you and your friends & families again in the future. More 

1 review
5 of 5 stars Reviewed June 24, 2016 via mobile

My son and i had an amazing stay at the Red Roof Inn. The pool was great..the service was even better! And the ☕ coffee has to be the best in town! Thanks team member Earnest! We enjoyed our stay and will recommend you to all our friends!

Helpful?
Thank MisTdawn
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

I am glad to hear that you enjoyed your stay with us and that you would recommend us to all your friends. We hope to welcome you back to the hotel in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn - Jacksonville Airport

Address: 1063 Airport Rd, Jacksonville, FL 32218-6885
Location: United States > Florida > Jacksonville
Price Range: $57 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn - Jacksonville Airport 2*
Number of rooms: 107
Reservation Options:
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Also Known As:
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn
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