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All reviewsbed areadesk arealiving areabit datedmovie theaterlocation is greatwalking distancethe breakfast areachoose this hotelthe general managerfitness centereasy accessbusiness centeroutdoor poolvery nice staybeds were comfortablenice property
Excellent location, just south of downtown, with lots of dinning and shopping options at walking distance. The room is comfortable and the service is good. Nicely modern decorated. Free Wi-Fi, free parking and breakfasts is included.
I've stayed at a lot of hotels and during our recent trip to this location I experienced the best customer service ever. We stayed here for 2 nights for the Georgia-Florida game and were treated like family throughout our stay. I don't plan to visit...More
Throughout our stay I had several questions for the front desk and Jonathon was extremely helpful and professional. It’s a new hotel or has just been remodeled. The breakfast was great with enough seating for my large family. The kitchenette in the room was convenient...More
Very clean hotel with good complimentary breakfast. Location is great. Near several great restaurants, Publix across the street. Movie theater near by. We called Marriott to book a hotel, but the one we were looking at was booked, they recommended this one at a great...More
UPDATE: Having spoken to Marriot Corporate I was informed that Marriot's policy is that they do not consider a third-party reservation (Hotels.com) to be binding.
This hotel does not honor its pre-paid reservations. I arrived from a late flight and was told that the hotel...More
Response from Bradley L, General Manager at SpringHill Suites JacksonvilleResponded October 6, 2017
Hello Mr. Mandelker,
I am so sorry about your recent experience at our hotel! Although overbookings do occur on occasion, we accommodate all of our guests if an instance does occur. I am glad we were able to get you a complimentary room at another...More