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SpringHill Suites Jacksonville

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06/11/2017 06/12/2017
1 room 2 adults 0 children
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SpringHill Suites Jacksonville
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186 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Jacksonville
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Showing 184: English reviews
Melbourne, Florida
Reviewed January 26, 2017

I never give reviews but felt the need in this case. We stay at Marriott's all over. We are platinum members. I find most Marriott's very nice. I wanted to review this Springhill Suites because I felt they went the extra mile and it was noticed. Every employee in this hotel goes above and beyond and is so friendly. They...

Thank Kimberly R
Toronto, Canada
Reviewed January 16, 2017

Place is clean and staff are very friendly and helpful. The breakfast is one of the best I have had, with the best fresh strawberries every morning. Nothing like that fruit cocktail you see, filled with sugar. The rooms are large. and huge tv. Very happy with this hotel.

Thank Brian S
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

We appreciate you staying with us and are glad you enjoyed the Breakfast! We hope to be a Five on the next visit! Thank you for the loyalty.

Reviewed January 11, 2017

The room was spacious and comfortable. It's not fancy but was in good condition and quiet. Would definitely return. There was a full breakfast in the lobby, plenty of parking, convenient location on Southside.

Thank LHH_7
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for the great review. We look forward to hosting you again!

A TripAdvisor Member
1 review
Reviewed January 11, 2017 via mobile

Was in town for the bowl game and stayed here. The staff was great and it felt like home! Even though the wildcats lost we still had an amazing time in Jacksonville Florida, if ever we are back in the area would stay here again

Thank A TripAdvisor Member
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

As a Wildcat Alum, I appreciate your review and we cannot wait to host you again! Go Cats!

Philadelphia, PA
Reviewed December 30, 2016

Had a good one night stay. Breakfast was good and Yolanda and other staff were very helpful. We had two kids with us and hotel was kid friendly. Stayed in a room on bottom floor. Liked that we were close to buffet

Thank lilkrisk
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for staying with us! We hope to host you again if ever you are in the Jacksonville area!

Jacksonville, Florida
Reviewed December 29, 2016

Matthew at the front desk was exceptional. Jasmine was also just as good...very accommodating and focused. The Manager was a real roll your sleeves up and lets get it done as team...he was willing to do whatever it took to make everyone comfortable. The housekeeping team was very accommodating as well.

Thank Ronald B
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for the feedback! As the General Manager, I am proud of the team here at the hotel and its reviews like this that adds a special touch. I appreciate your business and hope to host you again in the future!

Sarasota, Florida
Reviewed December 27, 2016

Very nice place. Rooms are above average size - given all SpringHill rooms are suites, you have a couch and desk area more spacious than a typical hotel room. Beds were comfy. Breakfast choices were typical but good - hot foods just Ok, but plenty of other options. Nice lobby area, and warm cookies out when we checked in.

Thank mattsota
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review our hotel! I'm delighted that you had a great stay, as we pride ourselves on making each stay a memorable one. We hope to host you again!

Fairhope, Alabama
Reviewed December 9, 2016

We have been staying at this hotel for a number of years now and noticed the efforts to upgrade this facility. The entrance area certainly looked nice - but there was still a lot of "work in progress" - this should be fixed when open to the public - water was not available on one occasion - and there was...

Thank Gudrun R
Management response:

Thank you for taking the time to review our hotel. We strive to provide the best Customer Service that our loyal guests deserve, and this includes renovations at times. We certainly understand the inconvenience that it may have caused and do apologize. We hope to better serve you in the future!

Reviewed November 27, 2016 via mobile

We stayed here over the thanksgiving holiday. The staff is super friendly and very accommodating. The room was great for our needs, and the bed was very comfortable. The only downside was that our room smelled like urine - similar to a nursing home. We saw huge floor fans in the hallway, so maybe toilets overflowed or something. Minus the...

Thank Lisa R
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review our hotel. We do apologize about the pipe bursting that occurred and any inconvenience it may have caused. As you know, sometimes these things happen and we make every effort to resolve the situation with as little impact on our guests as possible. We appreciate that everything else was great! We hope...

Navarre, Florida
Reviewed November 6, 2016 via mobile

I stayed at this hotel every week. The staff is super friendly, the rooms are clean and offer plenty of room, and the hotel has tons of restaurant options within a short walk or drive. If you're looking for a good place to stay you have found it here in Jacksonville.

Thank Dan S
Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

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Pool/Beach Area (1)
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06/11/2017 06/12/2017
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  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about SpringHill Suites Jacksonville

Address: 4385 Southside Blvd, Jacksonville, FL 32216-5475 (Formerly SpringHill Suites Jacksonville / Deerwood)
Location: United States > Florida > Jacksonville
Price Range: $114 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Jacksonville 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Jacksonville staff and other travelers.
3 questions
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Questions? Get answers from SpringHill Suites Jacksonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bring your own drinks and snacks to save $. 5th floor is the best location but with neighbors walls are thin!”
shecanthrowdown, Apr 17, 2016 | Read review
“Seems to be poorly managed...especially for a Marriott hotel.”
962jerryt, Nov 21, 2015 | Read review
“Request a room toward the end of the hallway for a quieter experience.”
terrterr10, Sep 28, 2015 | Read review
“front window rooms and high floor.”
neveragain3987, Jul 24, 2015 | Read review
“Check on which floors undergoing tub upfits. Epoxy smell may bother some.”
193MaryB, Jul 22, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$116* /night
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SpringHill Suites$116
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Prices are for 1 room, 2 adults
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